Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Showing 1,876 reviews on Google only. Show every review
5/5
GoogleFrom start to finish the staff at Long Eaton Holden Copley have been there for the Up's and Down's and we've had quite a journey. However, the professionalism from 'Everyone' and Melissa knowing they are looking after your sale and also to make sure your buyer is happy is a credit to them "Thank you" and "Well Done"
That is great to hear, thank you!
5/5
GoogleAmazing service from the whole team at Holden Copley who managed to sell our house when others had tried and failed. Sheryl was really helpful and kept us updated every step of the way once an offer was made. Would highly recommend.
Thank you Jonathan!
5/5
GoogleLiv at the Long Eaton Branch, has been absolutely fantastic! She’s consistently kept me informed of new properties as soon as they become available, showing great attention to detail and a genuine interest in helping me find the right home. Her communication has been excellent throughout, professional, prompt, and friendly. Highly recommend her service!
That is great to hear, thank you so much!
5/5
GoogleWe cannot fault Holden Copley, Hucknall - they have been fantastic in the process of buying our next house. Jenni has been extremely supportive, helpful and patient with us - we cannot thank her enough for making a stressful process as seamless as she has done. We would recommend working with them for buying/selling.
Thank you so much Anna!
5/5
GoogleWe put our property on the market three weeks ago and it has sold already! We received three offers in total! Thank you so much to the Hucknall team who have been fantastic throughout - whenever we have had a question, or wanted clarification someone has been there to help us every step of the way. Special mention to Jenni who is honestly one of the loveliest people I have spoken to. She has really helped push the process along for us to get the sale, and nothing has been too much trouble! She has always been happy to help in any way she can. Thanks so much!
Thank you so much Rebecca!
5/5
GoogleVery friendly and professional, and kept me updated with every step of the way, including sending out reminders for viewings that have been booked. Would definitely recommend 😁 …
Thank you Samuel!
5/5
GoogleExcellent agency with amazing staff memebers to help us throughout.Special thanks to Liv who kept us updated with all the information.
Thank you for the review!
5/5
GoogleLike to give a shout out to Ben Lee , as his customers service has been brilliant, Quick to answer my question ,always rings me back which I have found out with other estate agent rarely called back . Does this man ever get stressed out as he always chilled out on the phone .
Thank you so much!
5/5
GoogleMy experience so far with Jess at Holden Copley has been that she and her team are very pleasant and efficient, quick to respond to queries and are very supportive.
Thank you so much!
5/5
GoogleHolden Copley were absolutely excellent for us during the process of selling our house. Melissa Denton, our agent, was particularly great: Quick, clear communication and clear explanations of all aspects of the process.
Thank you Joe!
5/5
GoogleHad a great experience today with Josh from Holden Copley, me and my partner were looking for a first home together and Josh helped us do that and may of just found the right one for us.
Thank you Jasmine!
5/5
GoogleI cannot fault Holden Copley Hucknall! We purchased our property from this branch nearly 4 years ago and we knew immediately we wanted to sell our property with them because of how efficient and amazing they are! Special mentions to Thomas for coming out and valuating our property and to Jenni who has been so warming and welcoming and nothing is ever a problem- even after my many questions! To all the staff that have been involved in the process, thank you so much and I would 100% recommend Holden Copley Hucknall.
That's amazing to hear, thank you for choosing us again!
5/5
GoogleAbsolutely fabulous service from Holden Copley Hucknall, well done, I'd have given you 6 stars if I could! From the start of the process with a visit and valuation by the very professional Tom to the one to one service from Jenni the sales Negotiator, who I must say is an asset to HC, I just hope they realise how lucky they are to have such professional, polite and dedicated staff. HC's approach to selling houses is modern and efficient, lots of communication from all the staff at every step...its restored my faith in Estate Agent!
Thank you Mandy, we really appreciate the glowing feedback!
5/5
GoogleIt’s been a real pleasure working through this estate agents to secure my property in the right location for me. Thank you.
Thank you Simon!
5/5
GoogleHolden copley have been really helpful throughout our moving process, in particular our sales progressor. Sheryl was on hand to answer any and all questions we had. She calmed our nerves and it seemed like she genuinely cared about our sale and keeping things moving forwards the whole time. Thank you
thank you for the review!
5/5
GoogleAmazing experience! Purchased my first home with holden copley. Thanks to all team Luke, Sheryl, Josie and others working behind the scene. No doubt, their guidance throughout the process made it easier and convenient. Highly recommend the service.
Thank you so much! Glad you had a great experience, and congratulations on your new home.
5/5
GoogleStephen Jonker was great during the viewings I have done. Always on time, well-prepared, and gives clear, helpful information
Thank you so much!
5/5
GoogleHolden and Copley have been amazing in the selling of our house, lots of viewings came thru the door, potential buyers who was really interested, unlike previous estate agents who sent anyone :( .So glad we changed agents, cannot recommend them highly enough. Kept in constant contact, weekly catch ups to keep us in the loop, updates on booked viewings and feedback from the viewings. Big shout out to Melissa@holdencopley, fantastic service provided, very professional and kept us sane thru the process from start to selling, we couldnt be happier. A big thank you to all at Holden for making selling our house a positive experience from the beginning to end. Highly recommended to anyone who is thinking of selling, use these guys. You won't regret it !
Thank you for the great review!
5/5
GoogleI do not normally write reviews but on this occasion I would like to say a big thankyou to Josie Plester at Holden & Copley for the constant updates and smooth transaction in my purchase of a recent a property. Holden & Copley are a great company to deal with but what makes Holden & Copley great is having great staff that give such great customer service like Josie !!
5/5
GoogleI can't thank Jessica enough. From the very first viewing to getting AIP, she was incredibly supportive, professional, and genuinely cared about making the process as smooth and stress-free as possible. She was always quick to respond, kept me well informed at every stage, and nothing ever felt like too much trouble. Her friendly approach and deep knowledge really put me at ease. I’m so grateful to have had her help me and my partner through our journey of buying our first homes. Highly recommend Jessica to anyone looking to buy or sell!
Thank you so much for the kind review!
5/5
GoogleAll the team were really professional and gave exceptional service throughout the whole process of our Sale. Will definitely use again for another sale - Lianna always made sure to update me regularly and was a pleasure to speak to, as well and Lorraine, Ben and Jasmine. :)
Thank you for the great feedback :)
5/5
GoogleSo far my experience of different Holden Copley offices has been great. A special shout out to Jessica Monk who has been really helpful and understanding in getting things moving with my purchase, and always gets back to me quickly to answer any queries - thank you Jessica!
Thank you Kathy, we really appreciate the kind words!
5/5
GoogleRecently, with the help of Holden Copley, I found an ideal house in the UK. I was particularly impressed with Liv Gledhill throughout the entire purchasing process. From price negotiations to addressing all my questions, she was incredibly professional and efficient. This made me, as a first-time property buyer, feel very at ease. Her expertise and patient responses made the whole process seamless, providing me with genuine support and trust. I am truly grateful for their assistance.
Thank you Kelvin, we really appreciate the kind feedback!
5/5
GoogleHolden Copley Hucknall have been fantastic with helping us to find our first property! Jenni has been so valuable in helping us to secure our first family home! We can’t thank her enough! She is friendly, professional, a great communicator and really listened and understood what we were looking for. She always kept us in the know and was always on hand to answer any questions we had. Thank you Jenni! Also a big thank you to the lovely Sue who did our viewings. Sue’s attention to detail and knowledge of the area has been extremely valuable in helping us make decisions and get a real feel for where we wanted to settle.
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Jenni and Sue, they’ll be so pleased to know their support made a real difference. Congratulations on your first family home, and we wish you all the best for the future!
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The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
