Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotGreat Customer service from start to finish
Great Customer service from start to finish. We had looked at many sites and narrowed our search down to two possibilities. After much deliberation Hill's won the day. This was in part due to the excellent work by Violeta our initial Sales contact who was exemplary in her dealings with us. Always responsive and kept us informed all the way. The pre-completion meetings with the team gave us a great insight as to what to expect when we finally completed on the house and we were not disappointed. The build quality of the house itself was excellent too with only expected minor snags that were fixed straight away. The site manager Marcus is outstanding and even with his heavy workload always found time for our queries etc. Overall if looking for a new home it would be very much worth considering a Hill development.
Hugh · 19 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotFront Door
When I had Faik And Micheal Perry came and fixed my front door not only did they fix it straight away and done a perfect job they also helped me with 2 other little jobs I needed to be done. Thank you so much boys and they were amazing and friendly… Highly Recommend for these boys..
Danni · 18 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotExperience with Raalf Fallaha
We had a number of issues in our house but Raalf Fallaha fixed all of them very quickly on the day and also gave us tips for the future. He was very friendly and professional, I would be happy to recommend him to anyone
Anam · 18 October 2024 · Hill Residential Limited Cambridge
★★★★★ 1/5
TrustpilotExtremely Poor Customer Service and Unacceptable Delays
I have been waiting over 3 months for Hill to address an issue with my blinds installation. Despite repeated follow-ups, there has been no concrete action or plan put in place to resolve this. They even mentioned looking into a different contractor, but that might cause further delays, how much longer can this go on?This entire process has been frustrating and unprofessional. It’s shocking that, in the time this issue has dragged on, Hill could have completed the construction of an entire new building. Instead, I’m still waiting for basic repairs to be carried out. The lack of communication and failure to take responsibility is simply unacceptable and feels negligent at this point. Would not recommend based on my experience.
CAGDAS · 18 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotHouse re-paint is no issue for Excellent Hill Operators
Hill Operators (Peter Miller & Paul Coppen) attended today to tackle a massive task which was the re-painting of the majority of the house post plaster board snag fixes. Despite the scale of the task, these two gentlemen just cracked on with a smile and an upbeat attitude. They both did a cracking job and were efficient too! Well done gents.
Christopher · 18 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotMichael Perry came and helped me fix my…
Michael Perry came and helped me fix my dishwashers steam seal. Quick and efficient service. Would reccomend!
André · 18 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotHad an issue with some incomplete…
Had an issue with some incomplete intermescent sealing in the garage. Mike Lewis came out to fix it the issue and did an excellent job. Not just fixing the issue, but also advising me on some related works around the garage door. Cheers Mike!
Dan · 17 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotA Late Thank You Note to the Site and Customer Service Teams
Though having moved to our new house for a few months, we are only able to write this review now due to our busy schedule to settle down. Yet, it's good to have experienced more about the good service at Capstone Fields.First, most of the site team members we saw were very hardworking and helpful. We want to particularly appreciate the team manager Mike and one of his members Paul. They both helped us at different occasions.Mike, together with Lynsey from customer service, first gave us a comprehensive home demonstration. Mike and Lynsey both were very patient in answering our questions that took them overall about two hours. After he learned about our difficulties at the end of the visit, Mike was very kind to offer extra help to resolve our issue (within the next day).Lynsey also helped a lot by recording defects detected during the visit and arranged resolution with her colleague Nicole afterwards.There were a few members who came to rectify the defects. During his rectification work on 07-Aug-2024, Paul was very neat and tidy throughout the process. He was also very kind to teach us how to clean and/or repair some areas. We also appreciate a lot of the help offered from other site team members but we don't know their names. But in short, the site team was very great! It's particularly impressive that they helped clear up the whole estate's black bins as the council was not able to collect the bins due to the on-site roadwork.Nicole mainly communicated with us through emails. We have to say, her responsiveness was not fast enough, but improved after gentle feedback was given. As a whole, she understood most of our needs and arranged appropriate persons to resolve our issues. Together with Lynsey, she resolved over 80% of our issues. Thank you both. And we look forward to Nicole's responses to a few outstanding issues.
D · 17 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Somok · 16 October 2024 · Hill Residential Limited Hounslow
★★★★★ 5/5
TrustpilotThe creative curtain fitter
The curtain fitter, Mike Lewis, was very helpful and efficient in fitting curtains and blinds. He made useful suggestions, was pleasant, punctual and tidy. Excellent!
Margaret · 15 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotVery professional and managed the…
Daniel and Alan were Very professional and managed the problems they had to deal with. The work they have done so far looks great
Andrew · 15 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotGreat work by Hill Operatives (Peter Miller & Paul Coppen)
Hill Operatives Peter Miller & Paul Coppen attended to carry out a semi-full re-paint of my property, post remedial works by the Plastering Contractor. Great work carried out by Peter and Paul, both who respected my property and took the time to ensure my belongings were adequately covered to prevent accidental paint splatter. Fantastic work! Thanks gents.
Christopher · 15 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotRaalf Fallaha is very professional…
Raalf Fallaha is very professional great job. very happy.
Lewis · 15 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotAn excellent service by Bradley
Bradley was excellent at doing what he was sent to do for us. Was polite, efficient and knowledgeable. Very helpful and keen to rectify any issues
Nick · 14 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotGreat service from Mike
We have been helped by Mike Lewis to install our new curtains. He has been very precise and did and did an excellent job! Thank you very much!
Alessandra · 14 October 2024 · Hill Residential Limited Cambridge
★★★★★ 1/5
TrustpilotI am one of braunton court Hounslow residents…
I am one of braunton court Hounslow flat owner,They are given a lot of hope before you buy the flat after there is a lot of expenses specially service charge are nightmare utilities very expensive and you can’t choose any utilities suppliers accept e.on.All what you are hear and you see nothing once you start live in flats,make sure anyone before put your hand into hot water..
F · 13 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotI want to show my appreciation for the…
I want to show my appreciation for the competent and appropriate services offered by Hill Company and its agent, Mr. Alan Deadman.
Isar · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotPaul Coppen has been great
Paul Coppen has been great. He came in, fixed everything and was so professional at all times.
Palak · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotBradley Sullivan
Good service done a good job.
Mr · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotFaik was very swift and friendly
Faik was very swift, on time, and completed all the works to a high standard. He also was very friendly and made sure I was satisfied with everything before leaving.
Aulon · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotRaalf Fallaha did a great job
Raalf Fallaha did a great job, he was efficient and friendly in getting the work done.
Rachel · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotThe warranty service of Hill is great
The warranty service of Hill is great. Mr. Peter Miller fix the screw issue on my dishwasher’s decorative door, and I couldn’t be happier with the results. He used wood filler to secure the board, ensuring that the screw won’t come loose again. His attention to detail and expertise made the repair quick and effective.
K.H · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotAppreciation to Simon
Though it has been three weeks since Simon's latest service to us, we're still feeling thankful to his help for our house. This was his third visit to complete the defect rectification and painting tasks. Again, he was neat and tidy in all his work in our house. We want to emphasize that he might be using his lunch time to help us this time. Really thank you. And we wish Simon continue to enjoy his work and the corresponding contribution to customers.
D · 11 October 2024 · Hill Residential Limited Cambridge
★★★★★ 5/5
TrustpilotGood Experience at Juniper House
Faik came to sort out the defects in my apartment 42 Juniper House. He has done a great job. I asked him to sort out some scratches on the doors as well as sorting out the original problems. He left everything clean and tidy and was very charming
Christie · 10 October 2024 · Hill Residential Limited Cambridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
