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Henry Wiltshire International estate agents in Canary Wharf, Hayes, Royal Docks and 3 more

4.7

★★★★★ Excellent

406 reviews across 6 offices and 3 platforms

www.henrywiltshire.co.uk

Henry Wiltshire International has six offices, in Canary Wharf, Hayes, Royal Docks, Manchester, Bow and Nine Elms (Greater London and London). Together they have 406 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

388

Reviews on Google

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 I recently had my Apartment sold at Canary Wharf. I used a local Company, Henry Wiltshire, and I would like to compliment the Whole team for a great Job. I ...Michael, 18 April 2016Read all 3 from sellers

Buyers2 reviews

5.0 / 5 We recently dealt with Adam Dockley in relation to the purchase of our flat in Arnhem Wharf in the Isle of Dogs. Throughout the whole process he was an absolute ...Holly, 4 April 2016Read all 2 from buyers

Landlords1 review

5.0 / 5 As an international based property owner our agent, Fiona has been very helpful and resourceful in getting all the necessary details to us on time. She has been ...Sneha, 8 May 2016Read the review from landlords

Tenants1 review

5.0 / 5 I've been a tenant with other agents who have treated us like second class citizens. When we needed help to repair the broken fridge or help with a window that ...Ivana, 1 May 2015Read the review from tenants

Our offices

Henry Wiltshire International's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 388 reviews on Google only. Show every review

1/5

Google

Very good at ghosting people Never deliver their promises

Hao · 14 August 2022 · Henry Wiltshire International Canary Wharf

Agent replied

I have checked our records and I do not have you registered as a tenant, landlord, buyer or seller and you are also not registered as a customer who has viewed through us. We take customer service very seriously as you can see by our 5 star reviews and so I am very surprised by your your one star review especially as we don't have you registered anywhere. I can only assume that this is a mistake however if you have a genuine complaint please do contact me at kelly.highfield@henrywiltshire.com and I will do everything I can to assist you

5/5

Google

Munies is great property consultant… she’s definitely the best.. she’s very informative, kind and engaging.. it’s like family agency…. I really recommend you this agency with her…

Rim · 14 August 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Munise was extremely helpful in finding a property. I finalized a deal in less than 20 hrs which is a record for these days. Would highly recommend her for your property needs.

Abhishek · 14 August 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Great experience as a tenant. Munise did her best to help me find a fitting property before my last tenancy ends. She's efficient and trustworthy, and always there for us. Would definitely recommend to my friends and colleagues.

马越 · 14 August 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Munise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her Professional understood what I needed Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .

Clare · 14 August 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Michael Heath is a star! He will geniuely look after clients as family/friends and look out for them. We are very happy with the services he has provided. High recommned Michael to anyone who want to sell/rent properties in this neighbourhood.

Emily · 30 July 2022 · Henry Wiltshire International Royal Docks

5/5

Google

Munise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her Professional understood what I needed Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .

CM · 29 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Great service and such a helpful team at Canary Wharf. I met Munise on my first day while looking for a property to rent in Canary Wharf, she has been very hardworking and kind since day one. I'm so thankful that I've met her. I know that she will always be there, ready to help me for any reason. Many thanks to Henry Wiltshire and Munise! Keep up the good work.

Sonay · 29 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

I was looking for an apartment and I’m very happy with what Munise found for me. Was better than I expected and I would recommend her services to everybody!

Gina · 15 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Most honest letting agent I’ve ever had the pleasure of dealing with. Found me exactly the apartment I was looking for, the apartment I wanted at first my offer wasn’t accepted but Munise found me another within days, 10 times better. Thank you Munise for all your hard work and honesty

Ali · 15 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Munise Ibrahim was genuinely our last hope to find a house. Her patience, expertise and kindness made us feel at home from the first viewing. Thanks to her assistance and constant help, all our queries were answered anytime we needed something. Without her, I don’t think we would have felt this comfortable today in our new house.

Imane · 15 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Munise made what can be a very stressful experience, simple and quick. Munise was always available by email or telephone, offering honest, professional advice and guidance. I would definitely recommend Munise from Henry Wiltshire Estate Agents Canary Wharf to anyone who is looking to relocate to the Canary Wharf area.

Graeme · 15 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Great service and such a helpful team at Canary Wharf. I met Munise on my first day while looking for a property to rent in Canary Wharf, she has been very hardworking and kind since day one. I'm so thankful that I've met her. I know that she will always be there, ready to help me for any reason. Many thanks to Henry Wiltshire and Munise! Keep up the good work.

Sny · 15 July 2022 · Henry Wiltshire International Canary Wharf

5/5

Google

Bast letting agent I've ever had the pleasure of meeting. Munise was outstanding in every area, from the initial viewing to handing over the keys to my new apartment. And she still keeps in touch to make sure I have no issues and I can honestly say she really does care about her customers. She's kept to her words. Best letting agent in the UK hands down. 5 Star all the way if I could give 10 Stars I definitely would.

Iz · 15 July 2022 · Henry Wiltshire International Canary Wharf

1/5

Google

This is the worst agency that I have ever seen. I cannot believe that how can people be that rude and bad manner.NegativeProfessionalism

Wayne · 22 June 2022 · Henry Wiltshire International Canary Wharf

Agent replied · 21 June 2024

I note that you have left this review under a pseudonym, as a business we pride ourselves on giving the highest level of customer service and this is reflected in our genuine 5 star reviews. If you are in fact a genuine customer and have had a poor experience, please do contact me on 02070019160 or kelly.highfield@henrywiltshire.com and I will do everything possible to resolve any issue you have. Thank you

5/5

Google

Thank you very much Kelly for all your help with renting my apartment in the landmark building E14. I highly recommend Henry Wiltshire. Great service and smooth process. Thanks a lot again.PositiveResponsiveness, Quality, Professionalism, Value

Jim · 22 June 2022 · Henry Wiltshire International Canary Wharf

1/5

Google

This is the worst real estate agency I've had to deal with. They are very unprofessional. Both moving in and moving out has been a nightmare with them. I would say avoid leasing through them! 1. Moving in was a nightmare. The house was not cleaned properly and we had to wait for 2 hours to get the keys to the property. The agents didn't share the signed contract with us on time. 2. The agent/landlord didn't inform us about cladding and construction work will be going on for next 10 months before we renewed our contract just before the work started. When we complained about the noise (it is impossible to work from home), they failed to resolve it cordially and instead gave us 2 months notice. Now we need to pay full rent, while we live in constant drilling/machine noise and also look for an alternate option. Update: 24/11/2021 I just got an email from the Director threatening to give us a bad reference. Instead of trying to solve this, they are asking us to remove our honest feedback. "You will probably require a reference from us when you leave for your next tenancy and I would not provide a poor reference based upon third party issues which were not within your control so I would hope that you would offer us the same regard and remove the poor review as it is unfair and inaccurate." The agent has not managed the property professionally.NegativeQuality, Professionalism, Value

Saloni · 22 June 2022 · Henry Wiltshire International Canary Wharf

Agent replied · 21 June 2024

Good Afternoon Saloni, I am sorry that you feel it is necessary to leave this poor review. I understand that you are disgruntled because of the current dispute you have with your landlord however we can only act upon our landlord's instructions. We have always responded to you promptly and dealt with any issues that you have raised. We take pride in providing the highest level of customer service and this is reflected in our 5 star reviews, I believe your issues are with the landlord rather than us but I am sorry that you are unhappy. Updated response to your points: 1) The landlord arranged the professional cleaning for the start of tenancy however when you requested further cleaning we arranged it for you. The tenancy agreement was provided to you for signature and signed in advance of the start date, I fail to see how that is not on time. 2. As explained to you previously, you were informed as soon as we were made aware of the work for the cladding issues. You requested a 45% reduction in rent and the landlord refused and asked us to serve notice for possession in accordance with the tenancy agreement. As I have explained, we are required to act upon the landlord's instructions. 3) The email I sent was not a threat that I would give a bad reference at all, on the contrary it was simply a request for you to offer us the same regard that we do you when providing references and ensure that they are accurate and fair. I understand your frustration however I believe that you are blaming us for your issues with the landlord.

5/5

Google

Dealing with Munise has been AMAZING. Communication has been great from the start to finish. Munise has truly been amazing in finding a property for me and she continues to be. She actually cares about the people she is helping rather than them just been being another number. Would definitely recommend her. Thank you for everything you have done for me Munise.PositiveResponsiveness, Professionalism

Hatim · 22 June 2022 · Henry Wiltshire International Canary Wharf

1/5

Google

Rigid and inflexible to full time workers. Will not recommend.

Ebun · 22 June 2022 · Henry Wiltshire International Manchester

Agent replied · 21 June 2024

Thank you for your comment, the service we provided to all of our clients is extremely important to us however, I can see that you are not currently registered as a customer of Henry Wiltshire. Please feel free to contact me direct at marc.cox@henrywiltshire.com where I will be more than happy to assist you.

5/5

Google

Would like to thank Mr. Marc Cox for helping us to get right property to rent and helping in process till moving in.PositiveResponsiveness, Professionalism

Bharat · 22 June 2022 · Henry Wiltshire International Manchester

5/5

Google

I’ve had a fantastic experience with Munise both with securing and her attentiveness since moving into my new apartment. Very responsive to calls/messages and a genuinely nice person to deal with! Highly recommend them. Thank you to the team!

Chris · 16 May 2022 · Henry Wiltshire International Canary Wharf

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Questions about Henry Wiltshire International

Which Henry Wiltshire International office has the most reviews?

Canary Wharf has the most, with 122 reviews rated 4.5 out of 5, followed by Hayes with 93.

Where are the Henry Wiltshire International offices?

The six Henry Wiltshire International offices, by town:

  • Bow: 133 Chimney Parade, Bow, London, E3 2GY
  • Canary Wharf: 1 Laybourne House, Admirals Way, Canary Wharf, Greater London, E14 9UH
  • Hayes: Units 3 & 4 Vantage Building, High Point Village, Station Approach, Hayes, UB3 4BQ
  • Manchester: 53 King Street, Manchester, M2 4LQ
  • Nine Elms: 61 Bondway, Nine Elms, Greater London, SW8 1SJ
  • Royal Docks: Kingfisher Heights, 2 Bramwell Way, Royal Docks, London, E16 2GQ
What do sellers say about Henry Wiltshire International?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "I recently had my Apartment sold at Canary Wharf. I used a local Company, Henry Wiltshire, and I would like to compliment the Whole team for a great Job. I ..."

Reviews may appear on more than one platform.

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