Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOur house was recently sold by the Wimbledon Broadway office of Hawes & Co.
From start to finish the service we received was exemplary.
We mainly dealt with John Gordon and Paul Mannell. John advised us on price and marketing and they both worked hard to quickly find a buyer. Despite numerous conveyancing problems both with our sale and with other sales in the chain, Paul was constantly on top of resolving them all.
Marina and all the other staff dealt with everything efficiently and nothing was too much trouble.
I wouldn’t hesitate to recommend this office.
Christopher · 7 February 2019 · Hawes & Co Wimbledon Broadway
★★★★★ 5/5
GoogleExcellent agents, really did everything they could to help get us through the purchase of a house quickly. As a buyer you don't expect the agent to be ready to help and so eager to do what they could to help with a purchase. Paul was fantastic, the whole team was but Paul was our primary point of contact. He was friendly, honest and quick to respond even on his days off or after hours. He even helped us with surveyor recommendations and to find a few household things we needed after we purchased (like a surveyor rec for a loft extension).
Also as I know Paul did a good job negotiating for the seller. We came up quite a bit from our initial offer which was fair but he was very honest about it and while I knew he was negotiating us up, he was completely fair and reasonable about giving reasons and being nice and communicative during the negotiations.
Friendly & professional service. They went above and beyond. Anyone who has had a bad experience with an agent hasn't worked with Paul or the rest of the Hawes & Co team. For sure we will call them to sell our house when it's time.
Jackie · 7 February 2019 · Hawes & Co Wimbledon Broadway
★★★★★ 5/5
GoogleStephen Ashby from Hawes & Co not only has a kind and empathetic approach to each of his clients but he works really really hard to ensure that buyer and seller are happy with the transaction result.
Julia · 7 February 2019 · Hawes & Co Wimbledon Village
★★★★★ 5/5
GoogleMalcolm Gee, Lucy White and his team could not have been more helpful and professional in managing the sale of our family home in Wimbledon. A combination of practical advice, diplomacy and regular updates made sure that everyone was well informed during the sales process.
Peter · 7 February 2019 · Hawes & Co Wimbledon Village
★★★★★ 1/5
GoogleWe used Hawes & Co when renting our flat in Wimbledon and we were not happy with the service. The agency fee was the highest we have ever had to pay in London over the last 10 years and it was absolutely not worth it. Whenever we contacted them about issues such as extending the contract, the check out date or anything else that required an action from them reply was along the line "we contacted the landlord and there was no reply, you may want to get in touch with him yourselves". We could have waited for weeks and nothing was done until we managed to contact the landlord and ask him to email them himself. Also at the end of tenancy they deducted the check out fee from our deposit without informing us about this, and without an invoice, which is actually illegal. Avoid if you can.
Zuzanna · 7 February 2019 · Hawes & Co Wimbledon Village
★★★★★ 5/5
GoogleHaving rented a property from Hawes & Co I think I can honestly say this is the first really positive experience I’ve had with an agency (and I’ve been renting for many years). Professional & proficient which is to be expected but they actually treat you as an individual and not a money sign. Communication is immediate and any problems swiftly dealt with.
It’s a personal service and one that I highly recommend.
Miranda · 7 February 2019 · Hawes & Co Wimbledon Village
Agent replied · 6 February 2024
Dear Miranda, thank you for your review and we are so pleased to hear you have had a good experience with Hawes & Co.
★★★★★ 5/5
GoogleEntrusting the sale of the family home to Malcolm and Lucy of Hawes in Wimbledon was fully qualified by their commitment to both the seller and the buyer in difficult circumstances since my brother and I both live outside UK. Excellent communication and support during negotiation and completion. The highest recommendation for realistic and best support during the transaction period
Courtney · 7 February 2019 · Hawes & Co Wimbledon Village
★★★★★ 5/5
GoogleWe have used Hawes & Co to sell each of our homes and they have sold properties for other family members over the last few years. Each time they have been very helpful, advising on current market conditions and approaches to ensure a good sale and then doing all they could to encourage a prompt and successful purchase.
Most recently, we not only sold but also bought through them, all of which proved to be a very well managed experience, especially given the specific complexities involved. On top of that our new house needed substantial work and they provided names of alternative local architects and contractors plus a contact about arranging a bridging load while the work was being done. We could not recommend them more highly
Sarah · 7 February 2019 · Hawes & Co Wimbledon Village
★★★★★ 5/5
TrustpilotAmazing service. Very helpful and kind.
Nicola Cartwright was unbelievably kind and is exceptional at delivering a professional, helpful service. We would recommend them anytime.
Sherise · 31 January 2019 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
Trustpilotwhat an excellent and most friendly…
what an excellent and most friendly company !!! they really understand what I was looking for and helped me from very beginning right to the end, with in-depth local knowledge. No matter how urgently I need them, they are always there without a delay !! I highly recommend and will definitely use them again !!Thank you Adam, Sarah and Sam !!!
Hannah · 8 November 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotThe team at Hawes New Malden
The team at Hawes New Malden, are both professional & friendly, and always willing to go that extra mile..I would highly recommend both buyers/sellers to use their services.Thank you.
Sharma · 7 November 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotA knowledgeable local & friendly agent.
The staff in Hawes are friendly yet professional, accommodating & helpful. When I sell my house next time, I will definitely be using this agent!
Mrs · 30 October 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotHighly Recommended
I recently rented out a place and was pressed on time and logistics having relocated recently to the area. Sarah and her team and Hawes and Co as an organization were extremely helpful and accomodating with the process and the overall service and experience was excellent.
Shahbaz · 25 October 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotThank you
Sarah and her team were a pleasure to work with during the sale of our house in a difficult economic climate.They were friendly, professional, communicated well and responded promptly to our queries. Thank you.
Geraldine · 7 October 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotExcellent all round service
Nicky and her team provided an excellent service in marketing and finding a new tenant for our rental property.A very suitable tenant was found and agreed all the terms within a week. Our telephone calls and questions were answered promptly and we felt we were in very professional hands at all times.Although a branch within a larger group of agents we felt Hawes at Thames Ditton were very much a part of our local community which is very important in this corporate world we live and work in. We felt we were being treated as a very individual client.
Martin · 2 October 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotHawes & Co Thames Ditton
Can't praise Nicky and her team highly enough for the efficient handling of my rental property. As a first time landlord I need a lot of hand holding and they were superb. Thank you!
Karen · 30 September 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotThe amazing Joe and Toby :) at Surbiton
We have recently used Hawes&Co to rent a property. I have to Say both Joe and Toby went beyond and above. They are both extremely helpful. In the past I have lost my faith in the estate agency sector in general, however, these two lovely gentlemen ,Joe and Toby, have resorted my faith. Joe was very helpful, polite and dedicated to his work, he makes sure that everything is in place. He never gets annoyed about how many times we have contacted him. He is a true star:). Toby is another star of Hawed&co he is very good in what he does. He has helped us so much and I wouldn't hesitate to use these guys again. Hands down they are one of the best estate agents in Surbiton area and surely recommend them for anyone.
Ali · 20 September 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotHassle-free at New Malden!
Sarah, Adam and the rest of the team @ New Malden were absolutely brilliant in helping us secure a place we liked.Good communication with quick responses, and the whole process to secure a place as a tenant was just stress-free and very quick, within 2 weeks!Would highly recommend!!
Jay · 19 September 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotPaul Mannell at the Wimbledon Broadway…
Paul Mannell at the Wimbledon Broadway branch was helpful when buying my property. Kept communication prompt and clear at all times. Many thanks.
Matt · 2 September 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotSarah and the team at New Malden
Such amazing service, I really feel that Sarah and her team went the extra mile and have told all my friends that live locally to use Hawes and Co New Malden, if they decide to sell their properties. We had plenty of viewings and and strong offers came in within a very short period. Nothing seemed to be too much trouble, outstanding service.
Una · 25 August 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotSmoothly done
Smoothly done. Excellent service. Toby and the team made the process of letting our flat painless and seamless. Could no recommend more highly.
43of76 · 20 August 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotSarah and her team at the New Malden…
Sarah and her team at the New Malden office came on board when we were having little joy with other agents selling our property.Sarah was very professional with the initial approach, frank and factual.Within the first week we had every day viewings and every one was followed with immediate feedback. the house was sold quickly and The Team handled the whole sale without a hitch.Marvellous service, attention to detail and a very personal service. Thoroughly recommendable.
Beddall · 31 July 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotWimbledon Lettings Team
I’ve been renting my house out through Wimbledon lettings office for over 15 years and they have always provided a great service. Thank you very much to Nicola and her team!
Leaving · 30 July 2018 · Hawes & Co Surbiton (67 Victoria Road)
★★★★★ 5/5
TrustpilotExcellent Service
This review has been long due. Thanks to Mr Toby Paul in Hawes and Co (Surbiton Branch), who provided excellent support and service on behalf of Hawes and Co when I moved in to my apartment/flat in Cranes Park, Surbiton in October 2017. It was a smooth process and I have since then recommended H&C to several friends and colleagues looking for properties to rent in Surbiton. Keep the good work up.
Homagni · 24 July 2018 · Hawes & Co Surbiton (67 Victoria Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
