Trusted Agent profile · Greater London
★★★★★
2,228 reviews across 5 offices and 2 platforms
Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,228 reviews on two platforms, rated 4.8 out of 5 overall.
Hawes & Co's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you to Michael Gibson for helping us get exchanged in time for Christmas. I ended up being at the bottom of a long chain which wasn’t without hiccups along the way, but I’m delighted to know that my purchase is secure ready for completion in the New Year. Thank you!
Dear Kate, that's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleHawes & Co and in particular Michael Gibson were just what you need in an Agent - helpful but not pushy, ready to assist and chase things up and always cheerful friendly and efficient. Highly recommended.PositiveResponsiveness, Professionalism
Great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleMichael Gibson was very helpful, knowledgeable and nice to deal with. The flat we visited was ok, but wasn't the right one for us. Michael gave us a lot of information about Surbiton and the area. He was fantastic! Thank you!
Thanks Dessy, it's great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleDovydas Valaitis gave me a friendly and speedy service with a Professional flair. I recommend him highly to anyone that is searching for a new home or a property to rent. Hawes & Co Estate Agents in Surbiton has left me with a lasting impression!PositiveResponsiveness, Quality, Professionalism
Thanks Sonia, that's great to hear! Best wishes, Max Chapman. Hawes & Co.
5/5
GoogleLiana has been excellent support in my purchasing of a property over the last few months. Responsive, adaptable and supportive moving in during uncertain times. Happy and would recommend to other purchasing in the area! Many thanks!
Thanks Mark, great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleMax Etheridge is fantastic! I am letting my property out and he was responsive and communicative, even throughout the holiday period. My questions and concerns were addressed and he is definitely detail-oriented. Really enjoyed working with Max and you can't go wrong!
Dear Yang, that's fantastic to hear! All my best, Max Chapman (Hawes & Co).
5/5
GoogleBoth Michael Gibson and Dovy were very helpful during the purchase of our first home. We unfortunately worked with a solicitor who was very unresponsive and both Michael and Dovy helped reassure us and help push our solicitors in the right director. Will definitely use them in the future when we sell.PositiveResponsiveness, Quality, Professionalism
Dear Michael, thank you for your super feedback, it's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleMichael, Sarah and the team at Hawes and Co have been great helping me buy my first house! Always available to answer my questions, quick to reply and stay on top of everything! Thanks team :)PositiveResponsiveness, Professionalism
Dear Swarna, thanks for the super review! All my best, Max Chapman (Hawes & Co)
5/5
GoogleMichael and the team have been very helpful in the sale of our flat. From valuation to exchange they've helped to keep the transaction moving on smoothly and have been great at communicating throughout.PositiveProfessionalism
Dear Helen, thanks for the review, it's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleWe had such a great experience in the lettings department of Hawes & co Surbiton. Max and Simona were both incredibly patient and always at the end of the phone whenever we had any questions. A really friendly team and incredibly well organised.
Thanks Rachel, that's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleRecently rented a flat via Hawes & Co, it was an excellent experience! Max was very helpful through the whole process, and kept us updated at every stage of the rental. Felt very well looked after during the move, thank you Max & Hawes & Co!
Thanks very much for the super review! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleMyself and Lynne would highly recommend Max and the lettings team and Hawes and Co Surbiton branch. We had contacted several letting agents in the area and Max was by far the most attentive to our needs and the whole process of finding a flat only took 2 weeks. Many thanks Max and the whole team.
Dear Samuel, it's lovely to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleA great big massive thank you to Sarah Walker and her team @ the Surbiton Branch. Sarah and her team Liana, Michael & not to forget Greg (moved on from Hawes & Co) where absolutely supportive and professional during the Covid-19 lock down and we are now in our new home thanks to them. Would absolutely recommend this team. Top draw!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the great review! Best wishes, Max Chapman
5/5
GoogleExcellent sale with Hawes & Co. Michael was really positive and enthusiastic about our property and filled us with confidence that he’d be able to sell. Michael had a lot of knowledge and detailed understanding of the freehold/leasehold and we were pleased that himself and Dovy did all of the viewings for us. For the most part, Michael and Dovy were great at keeping us updated and supported us throughout the sale. However, we found that the communication did drop slightly in the middle part of the sale and there was some confusion/mix up with the valuation. We recognise however that this was a very busy time to be moving and appreciate that Michael and Dovy really pushed to progress at the end of the sale when our buyers solicitors were holding the process up. We would recommend Hawes & Co and use them again in the future.PositiveProfessionalism
Dear Jade, thank you for the review, the feedback is appreciated! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleMy wife and i veiwed a property in Surbiton back in early summer which ticked alot of our boxes. The viewing was with Sarah of Hawes & Co who we found to be straightforwards,and extremely efficent, so much so that in listing our property to secure this next house, we instructed Sarah and her team. The listing was live within days and we had a very healthy flow of quality viewings, leading to several offers, close to asking price. Sarah guided us through to accepting the right offer for us as well as negotiating the purchase of the next house. Sarah and Liana have been superb during our journey to exchange, meeting the inevitable hurdles that crop up with agility; their knowledge and experience here really came to the fore. If you are considering listing a property and are looking to work with a team that are transparent, efficient, experienced, as well being decent and reasonable people, then look no further than Sarah, Liana and the team at Hawes & Co.
Dear Mr Camilleri, thank you very much for the glowing review. It's lovely to hear such good things! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleAfter a very strange year of 2020. My cousin and I had to sell my Uncles two flats in Surrey. Hawes and co in Surbiton were superb and extremely helpful and even with the ups and downs of the building work they still looked after us and I would particularly like to thank their manager Sarah Walker who was brilliant. Thank you all. I would highly recommend this company.PositiveResponsiveness, Quality, Professionalism, Value
Dear Nick & Ali, thank you for the super review, its great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleWe recently rented a flat through Hawes & Co, the process was very easy and communication was excellent. Max helped us secure the perfect place and we were able to move in very quickly thanks to him. We are very grateful for the help from Max and Hawes & co along the way.
Thanks Finn, that's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleI have dealt with both the Letting & Sales teams at Hawes, Surbiton, and have found them to be outstanding in every way. They are professional, efficient, polite, friendly and most obliging, with nothing being too much trouble for them. Even during the recent Covid-19 Lockdown, when many of the staff were either furloughed or working from home, I was kept fully informed of the situation regarding a property sale and they managed to complete a tricky sale in the most difficult of circumstances. My tenants also have nothing but praise for them, saying how considerate and good they are as agents, always responding to requests promptly. This company is a real gem. Thank you Hawes & Co. you are one of the best.PositiveProfessionalism
5/5
GoogleMichael and Sarah worked tirelessly to get my property sold and exchanged under difficult circumstances. They are both hard working and pleasant people to do business with. I was very impressed with Hawes & Co in general from start to finish.
Thanks Daniel, its great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleWe sold our flat through Haws & Co Surbiton and I would highly recommend them. Our flat was shown to prospective purchasers by Dovy who was the perfect viewings agent and he gave us excellent communication and feedback throughout. Sarah Walker co-ordinated the sale right up to the very end. She was also excellent and dealt with complexed situations regarding enquires related to the lease. Sarah used her wealth of experience and problem-solving skills to drive the sale over the line. She was particularly helpful and understanding and kept us well informed at all times. The whole team from start to finish were professional, friendly, courteous and communicative.PositiveResponsiveness, Quality, Professionalism, Value
Dear Harry, thank you very much for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co)
5/5
GoogleWe found this branch excellent. Having looked at many properties with a lot of other local agents we were not happy with the way they conducted business at all. We then saw a property with Hawes and Co Surbiton. Dovy showed us round the property and was very engaging and just a lovely chap! The whole process from beginning to end was smooth and we didn't feel like we were being lead on. We later realised Sarah was the manager of the branch and had done business with her in past. She was and is very professional and amicable which is always helpful in this business. We would give them this rating even whether or not our offer was accepted as their service was clear, fair and transparent. We were not lead on like a lot of agents have recently or forced into bidding wars. We look forward to using them in the future.PositiveResponsiveness, Quality, Professionalism
Dear Sjaniv, thanks for the super review, it's great to hear! Max Chapman (Hawes & Co)
5/5
GoogleIt was March when we decided it was time to move after 27 years. We shopped around for an estate agent and this is where we met Sarah Walker of Hawes and Co. She listened to what we were seeking and made valued suggestions. The pandemic hit so we stopped as we did not want strangers in the home. The first wave passed and we contacted Sarah who assured us that they were very Covid aware and followed very specific rules. We put the house on the market and it sold within 2 days. We fully believe a lot of that was down to Sarah and her team's hard work in the background. We next met Liana Cornock who looked after our sale. Communication was excellent and all parties were kept informed and the processes necessary for a sale were systematically gone through. We have had nothing but a good experience and would recommend Hawes and Co and in fact did so to a near neighbour who in turn are equally as pleased. Moving home can be stressful in normal times but Sarah and her team worked hard in the background moving our sale successfully forward to exchange. Thank you Sarah and LianaPositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Thomas, thank you very much for the super review. It made great reading! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleI recently used Hawes & Co to sell my property in Surbiton. What initially started as a quick process turned into a surprisingly lengthy one due to issues out of our control further up the chain which resulted in considerable stress. Throughout I felt Hawes & Co were professional and, whilst they had the relationship with myself as the vendor, were also able to offer me objective advice. I found their fee structure competitive and transparent. The quality of the marketing and photos were absolutely excellent. Of particular note are Sarah Walker and Michael Gibson - both possess excellent local knowledge and Sarah particularly went above and beyond to ensure the sale went ahead. I wouldn't hesitate to recommend.
Dear Lindsey, thank you for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).
5/5
GoogleWe recently sold our two bedroom maisonette with the help of Hawes and Co. Prior to listing we spoke with a number of local estate agents and from the outset were very impressed with our sales person Michael Gibson’s understanding of the local market and enthusiasm. Hawes and Co were competitively priced and through the process Michael was quick to respond to questions / liaise with our purchasers where required. On the odd occasion Michael was not around other members of the team (notably the Branch Manager Sarah) were fully up to date on the sale and quick to come back to us. Estate agents don’t always get the best rap ,but I would have no hesitation recommending Hawes and Co and Michael to anyone selling in the area.PositiveResponsiveness, Professionalism, Value
Thanks Vincent, it's great to hear! Best wishes, Max Chapman (Hawes & Co)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Surbiton (67 Victoria Road) has the most, with 937 reviews rated 4.8 out of 5, followed by Raynes Park with 568.
The five Hawes & Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Surbiton won Gold, Surbiton won Trusted Agent and Raynes Park won Trusted Agent.
