Trusted Agent profile · Greater London
★★★★★
2,226 reviews across 5 offices and 2 platforms
Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,226 reviews on two platforms, rated 4.8 out of 5 overall.
1,626
Reviews on Google
All 5 offices
600
Reviews on Trustpilot
All 5 offices
Hawes & Co's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have just completed a home purchase in Raynes Park, and I want to express my immense gratitude to John Cooper and Ben Butler for guiding us through the process. Everything was clear, fast, and, most importantly, there was no spam or unnecessary calls and messages. We made an offer on the house, and John Cooper and Ben helped us purchase it, making the entire process simple and straightforward. A huge thank you!
1/5
TrustpilotTerrible company who rip people off and don’t care about their legal duties
I recently had a terrible experience with Hawes & Co in Wimbledon Village. I was dealing with Janine in the Lettings team and everything was going great until she left. I was supposed to move in to a property however Hawes & Co never sent me the tenancy agreement to sign and still hadn’t sent it a month and a half later! They kept telling me they would send it and made up various excuses about the landlord not having an email address etc but I never received it and in the end I couldn’t wait any longer as me and my child needed to move out of our current home so I asked them to return my deposit and they refused (even though this was their fault and they’d never sent me the tenancy)! I’ve tried raising a formal complaint as them keeping my deposit is in breach of the Tenancy Fees Act but I’ve had no response and everyone I’ve tried to reach out to is ignoring my calls and messages.
5/5
TrustpilotI would have no hesitation in recommending Marcus Short at Hawes&Co
I would have no hesitation in recommending Marcus Short at Hawes&Co to sell a property in Wimbledon. Marcus’ handling of the sale of my house was outstanding: from proposing an appropriate but not unrealistically high asking price, to the measured and professional way he handled the negotiations and the subsequent conveyancing process, to his wise and pragmatic advice throughout. He also found me a fantastic property to buy locally. What sets Marcus apart from other estate agents is that he is conscientious but not pushy and his advice is always meaningful. This is in contrast to some other estate agents, whose behaviour was so pushy trying to get a joint agency that it verged on harassment. Thank you Marcus, I really appreciate all of your help and advice getting my sale and purchase over the line!
5/5
TrustpilotMarcus at the Wimbledon office
We worked with the Wimbledon office - mainly Marcus. They were all lovely to deal with!
5/5
GoogleRating only, no written review.
5/5
GoogleMawara and Damian have been very helpful with our property search - highly recommend.
5/5
GoogleMawara took us round for two viewings, was very knowledgeable and friendly would definitely recommend
5/5
GoogleI have used Hawes and Co rentals for a few years now and have always received great service from Tracy, who goes above and beyond to help!
5/5
GoogleI had a lovely experience in my viewings with Mawara, she was really knowledgeable about the properties and was great at answering all my questions
5/5
GoogleBen Butler is very professional, extremely committed and knowledgeable. I would highly recommend Hawes & Co Estate Agents.
5/5
GoogleWe had a great viewing experience with Mawara - she was there ahead of time, very informative about the house and the surrounding area and gave great advice! Thanks!
5/5
GoogleMawara was very helpful. Helpful in helping me assess the flat today. She was very knowledgeable about the Raynes Park area and I really appreciate her help
5/5
GoogleDamian Anderson has been great right from the beginning of my search. His constant reassurance and friendliness has kept me at ease being a first time buyer!
5/5
GoogleDamian and Ben worked well as a team to help us sell our property, which had a complicated lease. When either one was on holiday we had constant communication and worked through the process professionally. Thank you for all your help.
5/5
GoogleDamian and Ben were brilliant at guiding me and my girlfriend through our first property purchase - Friendly, informative, always contactable. Thank you for all your support, we are now loving our new home!
5/5
GoogleWe bought recently through Hawes and Co and would have no hesitation in recommending them. Damian, the sales manager, was extremely helpful throughout and helped both parties overcome some issues we faced. Great customer service!
5/5
GoogleMiss Mawara Kazim We delighted to meet Miss Kazim today from Hawes&Co estate agent. She showed us 2 properties at a time was so helpful and knowledgeable regarding property details. She was very much friend and charming in the whole process of viewing. Must recommand
5/5
GoogleBen and Mawara are dedicated, responsive, and genuinely care about their clients. I highly recommend them to anyone looking to buy or sell a home. Their exceptional service and commitment to excellence set them apart from most of them
5/5
GoogleWe had a great experience working with Damian. He was professional, knowledgeable and personable, and he really helped guide us with our property search. We'd choose him again as our agent.
5/5
GoogleMawara did a brilliant job showing us around a property in Wimbledon with great local knowledge and absolutely brilliant personality. She listened to our needs perfectly. Thank you!
5/5
GoogleExcellent experience with Ben and the rest of the team at Hawes and Co on our recent property purchase. The process ran very smoothly and they were very accomodating when we requested additional viewings of the property later on closer to completion for measurements etc. which was really appreciated. Would happily use them again.
5/5
GoogleI’ve had a lovely experience with my Estate Agent Mawara. She was very helpful and went beyond her role of duty to present the property. Very welcoming and insightful.
5/5
GoogleI recently had the pleasure of viewing the property in Wimbledon with Mawara and I am absolutely thrilled with the experience. From the very first interaction, it was clear that Mawara is an expert in the real estate market. Her professionalism, knowledge, and genuine passion for helping me find her perfect details during entire process of viewing Mawara was incredibly attentive to my needs and preferences. She took the time to understand exactly what I was looking for and tailored her recommendations accordingly. What truly sets Mawara apart is her exceptional communication skills. She’s answered all my questions, provide updates, and offer guidance. Throughout the property showings, Mawara was punctual, well-prepared, and respectful of my time. She provided detailed information about each property. Thanks to Mawara's dedication and expertise! I highly recommend Mawara to anyone in search of a knowledgeable, trustworthy, and dedicated real estate professional. Her commitment to client satisfaction is truly commendable, and I am grateful for the exceptional service she provided.
5/5
GoogleMy husband and I have just purchased our home through Hawes & Co and were very impressed by the team at Raynes Park, who were polite and professional from start to finish. Damian Anderson was very communicative throughout the process and went above and beyond to help get a tricky exchange over the line, for which we are very grateful. Because of this positive experience, we would look to engage Hawes & Co if we were to move in the future, and have already recommended them to others.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Surbiton (67 Victoria Road) has the most, with 941 reviews rated 4.8 out of 5, followed by Raynes Park with 561.
The five Hawes & Co offices, by town:
Yes. In The Trusted Agent 2026 awards: Hawes & Co, Surbiton won Gold; Hawes & Co, Surbiton won Trusted Agent; Hawes & Co, Raynes Park won Trusted Agent.
