Trusted Agent profile
★★★★★
824 reviews across 2 offices and 3 platforms
haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 2 offices
68
Reviews on Facebook
All 2 offices
10
Reviews on Trustpilot
All 2 offices
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haus's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHaus and Heather were really friendly, prompt and helpful throughout the house buying process from the first call through to completion.
Hi Bryony, thank you so much for taking the time to leave a review for us 💛 …
5/5
GoogleAbsolutely fantastic service from start to finish! Heather and the team made selling our property a breeze. Highly recommend!!!
That's AMAZING to hear, thanks for your review Jo 💛 …
5/5
GoogleHeather provided very professional support. Her communication is very efficient, always sending quick responses and taking the time to explain things in detail when required. She also mediated the communication with other parties smoothly and effectively.
Dear Linda, thank you for taking the time to leave a review for Heather 💛 …
5/5
GoogleWe highly recommend Haus. Heather supported the sale of our house- she was absolutely brilliant! Always available to chat when we had questions, had helpful and informed answers to questions, chased things before we even thought about it and was always happy to help! The wider team at Haus were also amazing because they got our house photographed and on the market within 5 days of us calling them up asking them to be our estate agent. The photos were excellent we thought they made the house really stand out on Rightmove. We also really appreciated the accessibility and transparency of the online system which documented the progress of the interest in our house, viewing bookings, and then the details of the sale of the house. We’re very grateful to the team!!
That's fantastic to hear, thank you so much for your comments for Heather and the team 💛 …
5/5
GoogleI contacted Will mid May to enquire about a valuation being carried out a property I am looking to buy. Will was professional and prompt at booking a suitable time for this to be carried out. After he carried out the valuation he put me in …
5/5
GoogleWill White at Haus is one of my favourite agent to work with. He’s polite, responsive and knows a lot about property. Always good with knowledge about the area and property within, a pleasure to work with.
5/5
GoogleFantastic service, highly recommend Haus, wouldn’t hesitate to use them again in future. Thank you David, Heather and all the team!
Thanks so much Chelsea, we hope you're all now happy and settled in your new home 💛 …
5/5
GoogleHighly recommend. We asked for a valuation with a view to selling. We were visited by James who arrived on time, was very knowledgeable friendly and gave good advice. We ultimately decided not to sell at this time due to to the valuation given, but I appreciated his honest and justified opinion that was backed d up with good information. Clearly James has good market knowledge and its great to see a knowledgeable estate agent with integrity. I also found James's colleagues at Haus a pleasure to deal with when arranging the viewing.
Thank you for your review Duncan, we would love to help you in the future when you are ready to sell your property.
5/5
GoogleAbsolutely fantastic estate agents. So pleasant to deal with, nothing is too much trouble. Everything from getting the listing created to organising viewings and most importantly how they keep you informed along the way using the portal is amazing. Highly recommended, Maddy and David were ultra professional and supportive.
Hi Mark, thank you for you amazing review for the Maddy & David 💛 …
1/5
Googlevery bad manners over the phone they not pleased rude not helpful staff no customer service bad attitude
5/5
GoogleThe agent called Kimberly helped us out massively with sorting our new property, she was very friendly and helpful! Would highly recommend
5/5
FacebookI don’t usually write these things but felt I really had to with Haus - just THE BEST ! I’m letting from them at the moment and all together the team have made me feel welcome, supported and… well …. Not just a number like some agents do. I’ve needed their knowledge and professionalism in the last few weeks and they went above and beyond what I expected. This is due to am bloody amazing consultant there called Emma - she deserves the biggest shout of of all the shoutouts for the help and advice over these few weeks - I just cannot thank her enough. Hugely highly and happily recommended to anyone buying, selling or renting in sunny Sheffield
Thank you so much for this wonderful review 💛
5/5
GoogleI would recommend Haus 110%, They are extremely professional with attention to detail and full support all the way through what can be a stressful time. I couldn’t have done it without their amazing support. Thanks David, Heather and the team !!!
Thank you so much for your review, amazing! We loved working with you and wish you all the best for the future. 💛 …
5/5
GoogleHeather from Haus was amazing. She was so helpful and chased everyone up making sure everything was done on time and efficiently. Would definitely recommend! Will be going back to sell the house in the future! Thank you again Heather and Haus! :)
Thanks so much your amazing feedback too. All the best in your lovely new home💛 …
5/5
GoogleSo so pleased I chose to sell my home with Haus. Maddy, property consultant, has been just fantastic. I’ve never had to chase anything as Maddy has already chased it and updated the very handy portal. Can’t recommend Haus enough, professional, available and efficient at every stage of the process. Huge thanks to all the team.
Thanks Molly, we think Maddy is fantastic too!
1/5
GoogleAbsolutely disgusted... I went to go view a property to rent only to turn up a couple minutes late and find out that the agent Jack left the property and didn't wait or even call me to see where I was... this was after I had a call from them to confirm I was still attending which ofcourse I was.
5/5
GoogleWill has gone above and beyond for the sale of my property! Viewings and all general communication, even outside of his working hours may I add, have been outstanding! I can't thank him enough👏🏼 I will definitely be recommending Haus Sales & Lettings🌟 …
5/5
GoogleHelen has been incredible throughout the entire process of finding a flat. We went through multiple flats with Haus finding our perfect home - which is one that Helen actually recommended to us! Can’t thank you enough, brilliant customer service - highly recommend Haus 😊 …
Hi Alysia, that's brilliant to hear, thanks so much for taking the time to leave your review. Enjoy your new home.
5/5
Googlethank you kimberly
5/5
GoogleExcellent from start to finish, this is the second time I have used HAUS to sell my property and wouldn’t hesitate to go back.
And it was lovely to help you for the 2nd time too! All the best to you, Becca :)
5/5
GoogleWe had a fantastic experience with Haus - they were excellent to deal with at every stage of the process. Great communication throughout from Heather and June. I would recommend Haus above other agents I have dealt with.
Thanks so much John,
5/5
GoogleWe sold our home in Sheffield with Haus. They were supportive and helpful throughout the process and always responded rapidly to emails or phonecalls. We would thoroughly recommend Haus and their services.
That's brilliant Nick, thanks so much for your review. All the best to you in your new home.
5/5
GoogleHaus, and in particular David Vaughan & Julie Patrick were absolutely fantastic supporting us with the sale of our home. Both were available whenever we needed them (often out of hours and during difficult circumstances with COVID-19), and were incredibly supportive when we needed help towards the end of our sale process. I wouldn't hesitate to recommend them to anyone who is thinking about selling their property. 5 star company, with 5 star people. Thanks again to David, Julie, Heather and all the rest of the Haus team.
Thanks for your kind words, Jonny. We hope you are enjoying your new home.
5/5
GoogleHeather and the team at Hause guided us through the process from start to end for the sale of our house in fulwood, and supported our purchase too. They kept us up to date, chased buyers and solicitors, and really had our interests at heart. Their advice and support was pragmatic, realistic, and had a real human approach as well as clearly having a deep knowledge of the market and system. The sale felt quick and easy, due to a great service. They’d be first on my list of agents to recommend.
That's brilliant to hear, thank you so much Maddy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.
Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.
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