Trusted Agent profile
★★★★★
751 reviews across 3 offices and 3 platforms
Harvey Robinson has three offices, in St. Neots, St. Ives and Biggleswade. Together they have 751 reviews on three platforms, rated 4.9 out of 5 overall.
726
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
24
Reviews on Trustpilot
Business-wide
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Harvey Robinson's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Harvey Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 721 reviews on Google only. Show every review
5/5
GoogleA huge thank you to Sophie, Chloe, Corrinne, and the entire team! Thanks to their hard work, our family has finally found our perfect forever home. We are so grateful for their incredible support and the endless patience they showed us throughout our journey. We couldn't have done it without them!
Thank you Jack for your 5* review. If we can ever assist again in the future, please do let us know!
5/5
GoogleWe really appreciate your help and support during the purchase of our first home. You have been very helpful!
Thank you Bilal. We really hope that you and your family are happy in your new home.
5/5
GoogleWant to really thank you all for your wonder support with purchasing our first home, Katie and the Team were great.
Thank you so much Chris!
5/5
GoogleWe have had amazing service from Harvey Robinson . All the team are friendly and helpful . Whenever we’ve needed to talk to them they always returned our calls & emails within the same day, such a fantastic service. . …
Hi Sarah, thank you very much for the lovely review of the service you received from the team, in particular Amber and Sophie. It was our pleasure to assist, and we wish you all the very best for your move and your new home!
5/5
GoogleAs an estate agent myself, I don’t think I’ve ever written a review about another agent before, but Amber and Sophie at Harvey Robinson in Biggleswade absolutely deserve the recognition. …
Hi Neil, we really appreciate you taking the time to leave such a wonderful review based on your interaction with the team here, particularly Sophie and Amber. Thank you very much!
5/5
GoogleThis is our second time using Harvey Robinson, this time for both a sale and purchase. …
Hi Kyle, We are so delighted that you have been happy with the service that you received from the whole team and even more happy that you both found your first home … More
5/5
GoogleHad such a great experience buying from Harvey Robinson! They checked in with us frequently, the chain has moved super quickly and I felt they really wanted the best for us! I wanted to shout out Beth in particular who had been great ♥️
Hi Abigail. Thanks for taking the time to leave a review and for passing on your feedback regarding your dealings with Beth.
5/5
GoogleKai at Harvey Robinson is unbelievable good. The house was on the market in 24 hours, with a high quality listing, and sold in a week, for the price that it was valued for. Kai is a rising star in the property market - he has the energy of a young professional, and the wisdom of a seasoned professional. I recommend Harvey Robinson to everyone.
Hi Rodrigo, thanks for your feedback regarding your recent sale and dealings with Kai. We will pass on your comments to Kai.
5/5
GoogleTOBY IS A LEGEND! Wow - brilliant experience using Harvey Robinson's in St Neots. Toby was attentive, provided regular updates (several times a day nearing the end of a difficult exchange), helped chase solicitors and couldn't have provided a better service. Toby, Grant, and all other staff members who supported throughout our rental / sale journey have gone above and beyond and we are really grateful. Thank you!
WOW! What a fantastic review- we will pass your comments on to Toby (The Legend)
5/5
GoogleHighly recommend Harvey Robinson! The team have been excellent from the beginning, Grant, Kai and Beth, all really professional and very happy to help with anything. I would particularly like to mention the work that Grant has put into finalising the exchange on our long chain though, he went above and beyond to get it over the line, you will be in safe hands with Grant! Thank you all :)
Hi Jane, thanks for your review. We all hope you have a lovely Christmas in your new home.
5/5
GoogleI truly felt that Mr Grant’s team prioritized service and expedited the house sale process.
Hi Jocelyn, thank you for taking the time to leave a review and giving us the opportunity to assist you with sellling your home.
5/5
GoogleWe had such an excellent experience with Harvey Robinson St ives, initially by several of the team as we were doing viewings and then as we progressed our sale, with Chloe Wenman in particular. They were one of the few agents we liaised with that felt genuine and authentic, we never felt strung along by Chloe, it was always the perfect blend of professionalism and a friendly relationship. She took the time to understand our preferences and we never felt pressured, we always felt very heard. We were also carrying a 2.5 year old along to viewings and she was fantastic at helping us occupy him whilst we had a proper look around! We had a number of time limitations with the move due to nursery places and Chloe was always proactive and communicative, we never had to chase her to follow things up, she was always on top of it. We had a great experience and would highly recommend Chloe and her team!
5/5
GoogleWe recently bought our home through Harvey Robinson, and Chloe W. from the St Ives branch was absolutely wonderful throughout the whole process. She was incredibly helpful, kept everything moving, and really pushed to get the completion over the line. The rest of the team at the branch were also fantastic, friendly, supportive, and easy to deal with. If we ever decide to sell in the future (not for a long while, fingers crossed!), we’ll definitely use them. Highly recommend!
5/5
GoogleHarvey Robinson were fantastic from start to finish in selling our house. As this was our first time selling a property, we were a little unsure of what to expect, but the whole process was made incredibly smooth and stress-free. We were kept informed at every stage and always knew exactly what was happening. Their communication, professionalism, and support were excellent throughout. We couldn’t be happier with the service we received and would highly recommend Harvey Robinson to anyone looking to sell their home.
Thank you Joanna. We hope that you are enjoying your new home on the other side of the world!
1/5
GoogleDisappointing, to the least Two months ago I had over my studio flat Katie the manager and Sophie the evaluator and ass.manager from Harvey Robinson in St Ives for my possible selling of my property For my request of selling my studio flat Harvey Robinson the fee was £3250 plus VAT. In a way asking the 2% of my selling flat plus 20% VAT. Last Tuesday I pop in the branch looking to review the fee Sophie it would le me know by email and so evening time I received a poorly written email that Harvey R. works for a minimum fee and I asked myself what is the minimum fee only when the day after 5th November so last Wednesday speaking with Corrinne the sales negotiator pointed out that the minimum fee for selling is £3000. If I had known that the minimum fee was £3000 pounds I would not contact Harvey Robinson in the first place for selling my studio flat, not only if the plot is undervalued as it was prospected, you still pay the same amount of fee. Clarity and transparency missing at Harvey Robinson, clearly confusing Now what it makes and how was calculated from the minimum fee of £3000 to the previous £ 3250 fee presented to me it is something making wondering. It seems that Harvey Robinson is calculating the fee depending on your property, smaller it can be higher is the fee or vice versa, taking present that lucky the 95% of estate agents are taking 1,25 or 1,35% plus vat and you pay the percentage for the amount of selling property. At the end the marketing and publicity are the same, so nothing different from Harvey Robinson just a little more in return as you can save a lot from their minimum fee. Who is losing or gaining clearly if the property is undervalued or overvalued for a studio flat the minimum difference it can be irrelevant, but a bad evaluation for a big selling fee for a bigger property it can make a substantial change. What I like to see from H.R. a better communication you are not selling door to door cornering the customer with lacking of real effective information and a better knowledge of percentage of yield or estimate it would not bad to know. It is the second time I have to encounter unfair behavior from another agent clearly needed change I will answer of any your reply I do feel the way you came to my house was a mis- leading ones involuntarily or not it is not the way. Riz Editing for answering Your reply is Indicating that you are a door to door service agent with the needed justify for your fee I am not interested for your fee it is your choice how you evaluating your job as it seems for what you described too demanding to handle a simple Internet search, elaborating the marketing as if you are trying of selling the secret garden when the property speaks for itself no tricks no lies and no garden. What I complained about the lack of proper communication and transparency from the beginning. Nothing more
Good morning Mr Riz, We are sorry to hear that you were not satisfied with your dealing with Harvey Robinson. We were delighted to be asked to visit your flat to provide a valuation and as you mentioned, provided you with an honest and researched assessment of the current market value as well as the fees that we would charge to sell your home. The fee that we quoted you was based on a number of factors. Having just sold another property in your development, we have a fairly accurate assessment of the resources required by ourselves in order to generate interest and hopefully secure a satisfactory sale. When we met with you, we discussed a number of marketing techniques that we would employ in order to generate interest and of course, these need to be factored into our costs. The fee that we quoted you was the minimum fee that we felt was reflective of the costs that we would incur in providing this service and finding you a buyer for your home specifically. You did make us aware that you did not want to pay this fee and were going to instruct an alternative agent following our visit. When you visited the office after this on the 4th November, you asked if we could reduce the fee at all. We did take some time to revisit this but reconfirmed via email that this was indeed the minimum fee that we were able to offer you in the current market conditions considering the resources we felt were required to find a buyer. We were conscious that we did not want to reduce the fee and therefore, reduce the commitment or service that we were to provide to you as a seller. We wish you all the best with marketing your home via the agent that you chose to work with but should you change your mind and wish to work with us at the fee quoted, we would be delighted to help.
5/5
GoogleWe sold our house through Harvey Robinson and we can honestly not fault them in anything, they have been excellent from start to finish. Special thanks to Katie and Chloe for their professionalism, attentiveness and friendliness, who have given us guidance and worked hard behind the scenes to make sure the process went as smoothly as possible and overcome all the problems that arose in the process. The instant viewings feedback and the biweekly updates were great and made sure we weren't kept in the dark wondering how things are going and what to expect. I cannot thank them enough for all they've done. To anyone reading these 5 star reviews please know that they are a true reflection of their excellent service and don't hesitate to use them.
Thank you so much Anna for your lovely review. It was a pleasure working with yourself and Kostas and are so pleased to have been able to move you to your new property. Thank you for the kind gifts on completion!
5/5
GoogleSophie and the team in St Ives have been amazing throughout the process. They have definitely gone above and beyond and have really helped get the sale through as quickly as possible. Sophie was genuinely invested in our interests and the whole team were courteous and patient with us during our viewings and the conveyancing process throughout. Can’t recommend Harvey Robinson enough, thank you!!
Thank you Alice for your wonderful review. We cannot wait to see the house once the renovations are finished!
5/5
GoogleWe are very happy at the level of service and professionalism shown by Harvey Robinson Estate Agents in Biggleswade, with selling our house. From the outset, they were responsive, helpful and communication throughout the whole process was …
Hi Taz, Thank you very much for your review of the service you received from us, in particular from Danni. We wish you all the very best for the future!
5/5
GoogleI instructed HR to sell my property, following an excellent experience a couple of years ago when I was purchasing a house through them. Unfortunately that purchase fell through, but I was impressed by the service and care they took during …
Hi Ellie, Thank you so much for your review of the service you received from the team. It was our pleasure to assist you, and we look forward to helping you with your onward search!
5/5
GoogleThe staff at the office were all so helpful and friendly. From showing me round houses all the way through buying. Every question I asked was answered and everything was followed up. During the purchase process there were regular calls to …
Hi Alan, Thank you very much for your review of the service you received. We wish you all the very best in your new home!
5/5
GoogleThe whole team were really good from the very beginning until the end o of the process and always kept me updated throughout. I would highly recommend to use them.
Thank you Stevo. We really appreciate you taking the time to leave a review. If we can ever help again in the future, please do not hesitate to contact us.
5/5
GoogleI would like to leave very positive feedback for Harvey Robinson and Chloe, who handled my case,p for their excellent service during the sale of my flat. Chloe has been exceptionally attentive and supportive throughout the entire process. She was always quick to respond to any queries I had and consistently provided clear, helpful guidance. Her professionalism and friendly approach made what could have been a stressful experience much smoother and more manageable. I truly appreciate the effort and dedication shown by Chloe and the team at Harvey Robinson. I would not hesitate to recommend their services to anyone looking to buy or sell properties.
Thank you so much for taking the time to leave a review Chikako. Chloe did an excellent job, we agree but it was a pleasure working with you too!
5/5
GoogleI had the pleasure of meeting Sophie last Saturday when she came to evaluate my home, and I can’t speak highly enough of her. From the moment she arrived, she struck the perfect balance between professionalism and warmth, making what could have been a daunting process feel comfortable and informative. Sophie’s kindness, dedication, and personable nature truly set her apart. She took the time to listen, offered thoughtful insights, and never once made me feel pressured. It’s clear she’s a real asset to her company, and I feel lucky to have crossed paths with someone so committed and approachable. Sophie, you made a lasting impression!
Hi Marina, Thank you so much for taking the time to leave such a lovely review of your time with Sophie. We completely agree - she is fantastic and we are so pleased that this was your feeling too. We really do hope that once you are ready to make a move, we are able to help.
5/5
GoogleWe are so glad that we chose Harvey Robinson Estate Agents in St Ives to handle the sale of our family home in Colne. From the very first visit to the final completion of the sale we have been very happy with the commitment of the team to find us a buyer. Communication throughout has been excellent - both on the portal providing regular feedback on viewings and with the weekly telephone calls to keep us up-to-date with the marketing process. Once a sale had been agreed, we received calls from Sophie every two weeks, continuing the communication and encouragement throughout the legal proceedings. We cannot thank Sophie and her team enough for their professionalism and support and would recommend Harvey Robinson to anyone wanting to sell their home.
Thank you Jill. We really enjoying working with you and Ian and really hope that your new home is as filled with happy memories as your last.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Neots has the most, with 295 reviews rated 4.9 out of 5, followed by St. Ives with 263.
The three Harvey Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Biggleswade won Platinum, St. Ives won Gold and St. Neots won Gold.
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