Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotBrambles Retford
Buying a home during Covid was always going to be eventful and after some uncontrollable delays we are finally in our beautiful new home. Both Christie and Karen were professional and efficient throughout our process and Paul the site manager has been extremely helpful. Thank you all for your assistance in helping us to purchase and move into our new home.
Chantelle · 3 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotReservation on Rosendale site
Reservation made on Rosendale site. So far I’m am pleased with the experience, Penny was very professional and thorough when providing information about the site and the houses.
Claire · 3 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotReservation at Thorpe Meadows
We have just reserved our plot at Thorpe Meadows, Chesterfield and we could not be happier. The service we have received from Matt Elliot during this time has been exceptional. Matt has made the process effortless and the help we have received from him to reach this stage is the main reason why we are already counting down the days to move in. Thank you again Matt, we have our dream home pending and it is thanks to you.
Laura · 3 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat experience from a great team!
Going to review Harron Homes’ properties yesterday was an amazing experience. The friendliness of the sales agents on duty Jeanette (Chesterfield) and the other agent at Temple Normanton was amazing. They exercised patience to respond to all questions and even went past beyond closing to ensure we had all we needed to leave with in order to make a good decision. My family really hopes to get one of their properties.
Modupe · 3 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside is a unique location with a welcoming team
Shipley Lakeside is a unique location. Both Charlotte and Amanda were welcoming, professional and knowledgeable about the development and the surrounding area. We hadn't made an appointment when we visited today and they found time to answer our questions and to help us settle on a house type. We've visited other developments in the local area and their teams weren't a patch on Charlotte and Amanda.
Laura · 2 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotNot all house builders are the same!!!!
Currently buying a house with another developer who is building in Hasland. We are doing an assisted sale and are having a terrible experience due to pressure they are applying with time frames. Frustrated we decided to explore other options. Went the see Matt at Thorpe Meadows to discuss options and the difference in attitude is chalk and cheese. Matt is incredibly honest, very accommodating and above anything a nice guy. If we don’t sell our house in the “desired” time frame deemed reasonable by the other house builder I will be buying a Birtkwith from Matt (and my gut tell me me I will 99.9% sure I will be)Thanks for your help Matt
Alex · 2 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Grange, Shireoaks
We are currently in the process of buying a home on The Grange at Shireoaks. We have had brilliant customer care so far from Jo. We’ve had a bit of a bumpy ride so far and Jo has been so lovely and helpful, and made the process easier for us!
Jodie · 1 May 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThank you
My fiance and I attended our appointment today at shipley lakeside. We was greeted by the fabulous Charlotte & the whole experience was just wonderful from start to finish. Charlotte was amazing, very helpful and gave us all of the information we could possibly need to turn our dreams into reality. The show homes that we got to look around made us fall in love with this place even more.Thankyou Charlotte.Ashley & Tonya
Ashley · 30 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside
Shipley LakesideVisited without an appointment but Charlotte still found time to talk to me and give me all the information I needed. Very impressed with the show homes. A lovely development in an inspiring location.
S · 30 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSpoke to Charlotte at the Shipley…
Spoke to Charlotte at the Shipley Lakeside development and she was very helpful, extremely friendly and welcoming. We loved looking at the show homes and very impressed with them. Charlotte went through lots of information with us after looking at the show home and look forward to speaking to her in the future about a purchase. Thanks
Johnathan · 30 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVisited Harron Homes at Killinghall
Visited Harron Homes at Killinghall. Greeted by a lovely lady; Caroline who was friendly and professional and answered all the questions we had. Pleased to say not over pushy and we will definitely be back for a second viewing.
Paula · 30 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilotheritage green chesterfield jeanette…
heritage green chesterfield jeanette and joe have gone out there way to be very helpful any way possible. cant fault anything, really happy with the sale of our proberty so far.
Annette · 28 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVery good so far
We've exchanged contracts now at the Heritage Green development in Chesterfield. Using their part exchange scheme has been quite intense with a lot of activity at the early stages but since then, it's been great. Jeanett has been really helpful throughout, and is keeping us updated with our build progress. I'll update as we finally move into our new home.
Daniel · 26 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAvoid Avoid Avoid
Do not buy your home from Harron! The house we completed on is in such shockingly bad state I can hardly believe someone would build anything like it. It looks like its been built by a child. We have crooked walls, radiator on the wrong wall, missing extractors, several scratched windows, even cracked patio doors. Massive gaps under internal doors, we have bahtroom doors not possible to close as the lock is lower than the opening on the frame etc etc etc! We have been living in the house for almost 4 months and our snag list (with over 200 items) is being ignored by the site management who are beyond useless. We tried to raise our issues with customer care but they ignore us too. There seem to be no one even slightly interested in helping us, there is no apology, no response, nothing. I absolutely hate the house that was supposed to be our forever home. Its so sad. Do not make the same mistake. Avoid at all cost!
Golo · 26 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Hi Golo and thank you for taking the time to leave a review. Unfortunately using the information you have provided, we’re still unable to locate your details on our database. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.Many thanksHarron Homes
★★★★★ 5/5
TrustpilotFabulous service from Julie at Harron…
Fabulous service from Julie at Harron Homes Wickersley we have just reserved our plot on the paddocks and Julie has been so thorough, we are so excited to move into our new home and thank you for everything! We found Julie to be Professional, friendly and patient with helping us find our perfect family home.
Louise · 24 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing service by Michelle at Thoresby Vale
Well, where do we start, words can’t even begin to describe the excitement of buying our first home together at Thoreby vale. Michelle is the most friendliest sales representative we could of asked for! She’s so welcoming and nothing is ever to much for her. She goes above and beyond to make our home buying experience exciting and enjoyable! And definitely one we won’t EVER forget! We honestly can’t thank her enough! We always have updates of our new home / pictures and can’t wait to go through the rest of our Journey at Thoresby Vale! We Can’t wait for the day we get our keys and can live in such a beautiful place as a family, Our FOREVER HOMEThank you Harron Homes! Jessica, Joseph & Family xxx
Jessica · 23 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotThis is my fourth review with no response
This is my fourth review. Since my last review on 8th March, Ive chased weekly and despite being told that my major snagging items would be addressed, I’ve still not being given any update on when these works will be commencing. These were first reported on 5th September 2020 and have been chased weekly ever since. And before Harron respond asking for more info,l claiming they have no info, it’s plot 29 High banks.
Trichardw · 20 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they are looking into your review. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotDownsizing from a 4 bed to a 3 bed.
Visited Michelle at Thoresby Vale on 18/4/22 to look at downsizing to a 3 bedroom Alderton. At Michelle’s suggestion we physically visited one that was nearly complete to make sure that it was met our requirements. We really appreciated this as it made up our minds. So thank you Michelle for putting yourself out and making us feel valued clients. Looking forward to being in a Harron home.Steve and Jane Bramwell.
Jane · 18 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighfield Manor Fixby
We have just moved into our home on Highfield Manor Fixby We had lived in our previous home for 35 years Moving home for us was quiet a daunting experience However from meeting Jane at the beginning of the part exchange process to completion Jane has guided us through the whole process giving us good advice support and updates of progression of the build Nothing was to much trouble Our home is beautiful better than we ever dreamed it would be Thank you to Matt Nathan and the team for the high quality of finish throughout the house Looking forward to many happy years here Paul and Heather Gough
Heather · 15 April 2022 · Harron Homes Carlton
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAmazing at the start but as soon as they have your money they aren't interested!
I have lived in my home for 3 years now. Most peoples experience are positive until moving in and then they make out snagging will be completed within weeks/months and here I am with a list 3 years on.I am pregnant and my spare room to be nursery has a serious temperature issue and now that baby is coming along this is more of a serious snag that needs fixing. When my bedroom was 21 degrees in the winter after heating had been on, baby's room was 14. I have had a couple of responses and empty promises and now it is just silence and the last thing I need when I am pregnant.The houses are never finished off to a high standard and never finished because the snagging is never complete until years down the line, when your house has been lived in.As new build companies go, the house sizes and value for money are pretty good but their customer service and after care is so poor I could never purchase another.Who knows if we will ever get sorted but please be aware my experience is not rare.
Customer · 11 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team is liaising with you at present to find a suitable resolution.
★★★★★ 5/5
TrustpilotJeanette at heritage Green in…
Jeanette at heritage Green in Chesterfield has been very helpful with our reserve on plot 69, she's answered all our questions and explained everything to us in detail.
Annette · 9 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPlot reservation Paddocks Wickersley
We have just reserved our plot at the Paddocks in Wickersley. The process has been effortless with Julie who has been so professional, efficient and helpful. We are so excited to have secured our dream home and cannot wait to continue the process with Harron Homes.
Bethan · 9 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotCouldn't be happier!
We couldn't be happier with our experience with Harron Homes so far. From the first enquiry we had great customer service and we have been so well looked after. We have used the Assisted Move service and we have also been very impressed with this. Thank you so much.
Maddy · 9 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotLived in our home 4 years
Lived in our home 4 years, the roads are still not finished, the shared gardens and common areas are not finished or taken care of. Gave up on snagging. You pay a lot for a home and it’s not the dream you were promised!Apparently can’t find me, using my name, worrying to say I purchased a home from them. Also quick to reply to trust pilot as it’s in the public domain, you message customer service and your ignored for months.
Carrie · 6 April 2022 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please contact our Yorkshire customer care team at yorkshirecustomerservices@harronhomes.co.uk.
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