Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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MICHELLE HAS BEEN BRILLIANT

Michelle has been brilliant throughout the buying process.Always happy to help and very professional.I have spoken to Rachael several times through the week as well and you get the same level of service.Michelle explains everything in detail and will answer any questions you my have. I met David the site manager yesterday and he too is very polite and assured me of any concerns I my have had.The properties are elegant and well equipped.I haven't moved in yet up look very forward to doing so.I have been to see many house developments and this is the best.Would highly recommended a look. Simpson Park.

Mr · 27 January 2024 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Update

Update , apparently the contractors went to the wrong house and did the work there after being told they have been to ours and evidence to prove, unfortunately the evidence is a different house. Suspiciously the same house needed the exact same work . apparently, carry on with same opinion that we are being mislead by contractors or Harron homes

Steven · 24 January 2024 · Harron Homes Carlton

★★★★★ 1/5

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Harron Homes Far Grange Meadows Selby

We purchased on the Far Grange Meadow site in March 2023. To be honest we have been appalled by the level of post sales customer service, fighting to get jobs done and then tradesmen who comes months later from the issues being logged come looking fed up and not interested in doing the work. We expected some snagging issues in a new build but these are major issues and ones which NHBC should have picked up on. We are now in the process of complaint to NHBC and quality board. I think we have had 4 site managers in less than 10 months ! Buyers beware.

ClareS · 24 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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Amazing Service from Ann at Brierley Heath

Ann at Brierley Heath was so helpful and lovely from the first phone call. We rushed over to see a plot and she spent a good few hours showing us different options which was so helpful. In the end we decided we loved the house but wanted to look at Shipley as a location instead and Ann kindly rang ahead to speak to Charlotte at Shipley Harron Homes and ask them to look after us. 5 star service and a genuinely lovely lady!

Hannah · 22 January 2024 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Garden issues

We moved into Bishops Glade Ripon in July 2023. The garden is a huge, lovely space. But it is full of closely compacted large stones. I don’t know how deep they go but we have found it is impossible to do any planting etc. in the garden. The small amount of topsoil is mud. The drainage of the garden is poor leaving large pools of water unable to drain away. We have asked Harron Homes for support and advice with this but this has not been forthcoming. We are extremely disappointed and despondent. We do not know what to do. We cannot leave the garden as it is, we have to do something! Therefore our experience of buying this house has been spoiled and the joy of buying a new home is lost.Update - it is true that customer services have been in touch but no resolution has been suggested as yet, let alone a suitable one. When a suitable resolution has been reached I will post on Trustpilot.

Cathy · 22 January 2024 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Top houses and super service from Hannah and Jeanett

It has been a great pleasure to have met Hannah at Bilsthorpe Chase. The property I interested wasn't available at her site althought she skilfully found a way to further help pointing me in the right direction to another site nearby where I would find the plot I like. Jeannet at the Maulay Manor greeted me with a lovely smile. She is very knowledgeable and professional. She explained all in every detail, very attentive and friendly. I am very happy about the outcome of my visit and I am looking forward to move to one of the beautiful Harron homes soon.

Mô · 22 January 2024 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Update on our no show

Update on our no show from Window contractors who didn't show up, I rang them asking why to be told that Joanne Jones informed them that all work was now complete????? Absolute incompetence and I will keep on putting reviews on untill everything is sorted to our satisfaction.

Steven · 22 January 2024 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Harron Homes shameful and a discrace

Update, as suspected I get the standard cut and paste answer that everyone in Yorkshire gets So 5 times now Harron Homes or their contractors have not turned up to our property on BishopGlade Ripon incl waiting in all day yesterday without any phone call, we have 3 sheets of issues snags since June that haven't been fixed including a waterlogged garden full of builder rubble, a leaking garage with a 2 inch gap above garage door, sinking drive way, gaps in patio doors, bannister that all need to be replaced, front door that is being replaced, the list is endless excuse after excuse and delay tactics from Customer services so social media it is. No doubt I will get the same auto response here about ' we will look into it'

Steven · 22 January 2024 · Harron Homes Rossington

★★★★★ 4/5

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Michelle was a huge part of the great…

Michelle was a huge part of the great service we received from start to finish through the Thoresby Vale development. Later in the handover we also had support from Meryll. The site have been fairly responsive to snags and Niall ensures he does his best to keep site clear and tidy whilst construction continues.

Laura · 21 January 2024 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Shipley Lakeside.. stunning!

We went to visit the Shipley Lakeside development to get some advice as we are looking to upsize after our wedding next year. We were warmly welcomed by Charlotte, she had so much knowledge and we felt we could completely trust her with everything we asked. The show homes were stunning and left us in awe with one of the designs. Charlotte was so pleasant and lovely and just the type of person you want to deal with when buying a new house. Amazing! Thank you Charlotte! X

Beckie · 21 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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Fantastic and exemplar customer service…

Fantastic and exemplar customer service by Jeanett. Really felt her passion and care when discussing the Shellford and Banbury

Alex · 20 January 2024 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent service so far

Michelle at Simpson park and Jeanett at De Mauley both very welcoming and friendly faces. They were both very helpful and were able to answer all our questions at such an early stage of our buying process. Customer service at the buying phase is spot on and I look forward to continuing our journey with Harron.

Callum · 14 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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Jacquie from Victoria Heights is an…

Jacquie from Victoria Heights is an outstanding estate agent. Her professionalism, expertise, and dedication were evident throughout our interactions. She made the process smooth and efficient, providing valuable guidance. I highly recommend her services.

Muhammed · 14 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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I had a positive experience with… Jacquie

I had a positive experience with Jacquie from Victoria Heights as our estate agent. She provided a thorough and insightful tour, showcasing a deep knowledge of the properties. Her professionalism and friendly demeanour made the process enjoyable, and she was responsive to our questions, making the overall experience highly satisfactory.

Tariq · 14 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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Jacque was awesome at Victoria heights…

Jacque was awesome at Victoria heights berkhamsted house was brilliant Lovely lady she could sell sand to the arabs Will be looking at purchasing

Kash · 14 January 2024 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Great, honest and sincere customer service

My husband and I visited Victoria Heights in Fixby, Huddersfield and was welcomed by Jacquie McSherry who showed us around.Jacquie is very helpful, sincere and she has the best interest for the customer. We’ve been again since and this wont be the last as we are determined to be in one of the lovely Harron property to be our forever home soon.

Karie · 14 January 2024 · Harron Homes Rossington

★★★★★ 5/5

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Victoria Heights

Great houses! Great value for money! Great customer service at Victoria Heights!

Mahir · 7 January 2024 · Harron Homes Rossington

★★★★★ 1/5

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Issues with drains year after year at…

Issues with drains year after year at Sandlands Park. I moved into my property in December 2020 and almost immediately had issues with blocked drains - not drains on my property, but the main drains. As Severn Trent water had not yet adopted them, it was Harron Homes responsibility to resolve, but alas, they didn't want to know. After many emails to the CEO they eventually got the main drains cleared but sent a snotty letter to all residents saying they won't be clearing drains again. Harron Homes have decided to build an additional phase to the development, meaning that roads still aren't adopted by the council and drains still haven't been adopted by Severn Trent. They therefore remain the developers responsibility. All over Xmas and New Year we have been left (again) unable to shower, wash clothes or use water without fear of overflow as Harron Home has no out of hours provision that is willing to assist. After myself and 2 neighbours having Dynorod come out, we've each been told that the blockage is not on our property - it appears to be along the main drain. After relaying this to Harron Homes we've been toldn told to 'club together with affected neighbours' and pay for a drain company to clear the main drain. The main drain is Harrons responsibility. Harron have decided to make extra profit by further developing the site/adding new phases and it remains their responsibility to maintain the main drainage system. This is simply a 'cost of doing business' for them and I'm sure would have been considered in their financial analysis. Instead of taking responsibility, they push this back to residents every single time without thought or consideration for our wellbeing. I would avoid Harron Homes like the plague given the chance again. This is not good enough and they should maintain the services they are responsible for. If they had not pressed on with further development Severn Trent would have adopted the drains by now and they would have been out on Xmas Eve clearing the problem not leaving us to struggle over the festive period.

Nic · 31 December 2023 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Purchasing Harron Holmes has become the…

Purchasing Harron Holmes has become the worst nightmare we had a leak 2 weeks back I kept calling customer service who are absolutely useless and told them about my situation and sent them photo it’s gone over 3 weeks for this now still not heard anything the leak as now got worse and speaking to one of the lady in customer made me aware we are now closed till 3rd January due to Christmas festive which mean it’s okay if you have the leak it can be looked at when the festive period is over. So when your buying the house things will look really good but after you move in no doubt you will run into problems. The customer service which I think the staff there that has been dealing with my stuff need to be sacked of not taking this serious. This is a serious detrimental situation of leak I was in and they chose to ignore it and by NOT pushing it further and taking this serious. When you have paid so much money for a house it’s NOT WORTH IT. IF YOUR CASE IS BEING DEALTH WITH JENNIFER LOVE IN CUSTOMER SERVICE TEAM THEN HAPPY DAYS BECAUSE YOU WILL HAVE NOTHING DONE AND JUST FALSE PROMISES and then after a while you will be told I’m not dealing with your plot someone else is and you never know why maybe to save their own back for not doing the JOB PROPERLY. They keep saying we are sorry about this and that’s all you hear from them. This is worse disgusting pathetic experience I’ve been through and worse nightmare. One of the things that I will also do is get in touch with the local paper, and get in touch with ombudsman team. To make sure people know this.I would love people to get in touch with me face to face and discuss this of NOT buying Harron Holmes.

Ghazala · 25 December 2023 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

My worse experience buying a house from…

My worse experience buying a house from harron homes, they just want money off you and after that they don’t care if you are having any issues and it can be from a minor issue to massive issue like roof leaking. 9 months since moved in still having problem after problem but nothing gets sorted

Farooq · 24 December 2023 · Harron Homes Rossington

★★★★★ 5/5

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A Seamless and Delightful Home Buying Experience with Harron Homes at Shipley Lakeside

I recently had the pleasure of reserving a new home from Harron Homes, and I must say, the experience was nothing short of exceptional. From the moment I stepped into the sales office, I was greeted with warmth and professionalism from Charlotte, the sales representative.Charlotte was a standout throughout the process. Her knowledge about the property and the neighborhood was extensive, and she answered all my questions with clarity and patience. What impressed me most was her genuine interest in understanding my needs and preferences. She wasn't just selling a house; she was helping me find a home that matched my vision.The quality of the home itself is noteworthy. The design, build quality, and attention to detail reflect Harron Homes' commitment to excellence. But it was Charlotte's exceptional customer service that made this experience truly special. She kept me informed at every stage of the buying process, making what could have been a stressful journey, smooth and enjoyable.In conclusion, I highly recommend Harron Homes to anyone looking to buy a new property. If all their staff are as dedicated and professional as Charlotte, you're in great hands. A big thank you to Charlotte and the Harron Homes team for making my dream home a reality. Five stars well-deserved!

Ceri · 16 December 2023 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Good experience with Harron Homes

The Site and Sales Teams at Far Grange Meadows have been wonderful making our move as easy as possible. Professional, courteous and helpful, my Partner and I at Plot 112 are very happy with our new home. Cheers!

Stuart · 11 December 2023 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

We’re still waiting….

Following on from previous reviews, the team at Harron rally round to reassure us that they are making improvements but nothing is actually done. Having ran through all our outstanding issues again (lost count of how many times this has been done) on 2nd November, we still are waiting for responses on a number of issues. Chased for updates on 28th Nov and still nothing. 14 months in and still waiting for responses on issues raised on day one, simple things. Why is this so painful. Harron, You need a consultant in to work on your customer service as it really is the worst I have ever encountered. (Plot 62 KingsCroft Holden)**Update - Received response today, maybe a coincidence in timing following this review, maybe not! However Harron have done the usual of skirting around the legalities to wriggle out of any customer care! Full tile floor relay required in 80% of our downstairs space due to a poor finish, nail in grout, cracking tiles. We were advised we could pick a new tile design, which we did. When the floor was re laid they ignored the new choice and relaid the same design we originally had. We did inform them on day one of the project, when only a few tiles had gone down and there was time to rectify the issue, again we were ignored! When the floor had been relaid, Harron neglected to line up the trades to come in and get the outstanding remedial jobs done, cleaning, skirts fitted and glossing, doors being rehung, etc…. We then spent the following week doing most of this ourselves. Harron think this is acceptable as their legal obligation is to replace like for like! They didn’t though did they, we have given up a week of annual leave to complete the tasks they didn’t do! This company does not care and will hide behind whatever rubbish they can to avoid spending a penny on customer care. Anyone considering a Harron Home, please don’t put yourself through the misery.

Rebecca · 11 December 2023 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Great Customer Service

We visited the Shipley Lakeside Development and was warmly welcomed by Charlotte. We were looking around getting idea for when we are ready to buy next year. After a disappointing visit to Avant where customer service and build standard was shocking we were in awe of the service we received from Charlotte. The show homes were to an excellent standard and so was the customer service. Charlotte had plenty of time for us and did not push anything. She answered all the question in detail and we felt safe hands with her. This build definitely does have the family feel and we will be returning in the new year.

Jacob · 10 December 2023 · Harron Homes Rossington