1/5
GoogleAVOID! Lying to make sales.
Trusted Agent profile
Hamptons New Homes estate agents in Hertford and Enfield
★★★★★
118 reviews across 2 offices and 1 platform
Hamptons New Homes has two offices, in Hertford and Enfield. Together they have 118 reviews on 1 platform, rated 4.7 out of 5 overall.
118
Reviews on Google
All 2 offices
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Our offices
Hamptons New Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hamptons New Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat team of people who are passionate about helping customers navigate the property market!.
5/5
GoogleAll the Staff were polite, friendly and helpful. Wouldn’t hesitate to use this company again when the need arises!
5/5
GoogleThe team in North London were so professional and helpful throughout my whole buying process, i cannot recommend them enough!
5/5
Googlei recently bought a home through the north London office. really efficiant proffesional staff and help me through the sale every step of the way. would definatly recommend to anyone
1/5
GoogleWorst experience ever buying my first flat! I was not informed properly from the beginning with regards to the completion date.They kept me hanging for months and I almost ended up homeless thanks to Lanes.I will not use their services in the future and would not recommend them to anyone!!!!
5/5
GoogleWe bought our first home through the north London office. Maria, Andy, Courtney and Brad were patient and kind all the way through and offered a first class service. Thank you guys, you are an incredibly helpful team!
5/5
GoogleWe bought our first home through Lanes New Homes, and it was a wonderful experience. Great people, easily approachable and very helpful at every stage of the process. We definitely would recommend them.
5/5
GoogleI was so lucky to find this new build flat in Barnet through Lanes New Homes. There was no hidden information and the buying process run nicely and smoothly. It took only seven weeks from the first time I saw the flat till completion day (with Christmas break in the middle). Sasha and Maria helped and supported me in every step of the process. SO grateful to them! THANK YOU!
5/5
GoogleThe Hertford staff were great. Very helpful & knowledgeable
5/5
GoogleSasha has been amazing in helping us getting the right house!!! I really recommend her and the rest of the crew at Lanes New Homes, they really know what the individual wants!! Thank you so much :)
4/5
GoogleHaving only just begun my search for my first owned home, it has been a very pressured and difficult experience dealing with agents so far. Maria however, was understanding, clear and keen to answer all my (albeit probably obvious) questions. She made me feel at ease and not at all pressured to make any rash decisions so early in my journey. As a sales person myself, there is nothing more irritating than a pushy sales person attempting to force your hand with cliche sales patter and pressure techniques usually found in estate agents and used car salesmen of the 80s. Similarly, I know the feeling of having given amazing customer experience without credit given back where due. So, I would like to say thank you to the lovely lady for her help today, and to her seniors... she is to be valued and praised for making a usually grouchy customer feel at ease! I look forward to speaking with Maria soon.
5/5
GoogleI recently purchased my beautiful new apartment through Lanes New Homes and I can't thank James and Sasha enough for their professionalism, guidance and patience throughout the whole process. Thanks also for the lovely flowers when I moved in. Very thoughtful. Louise Hall
4/5
GoogleWe would like to thank the Lanes team for all their help through our buying process. They have been to hand for all our queries especially Maria who always kept in contact to keep us in the loop. Also, Sasha who helped with our specification and showed us around our apartment for the first time! We would definitely recommend their services to anyone looking to purchase a new home!
5/5
Googlei have been looking at The Cardinals with lanes and have been very impressed with the service received, they have provided a professional and friendly service no matter who i have spoken to in the office. Always on time and helpful,
5/5
GoogleFantastic support whilst buying my new house with Lanes New homes, staff were great and helpful! I would highly recommend if you are thinking of buying a new build.
5/5
GoogleTop agent. whole team brilliant, great people. keep you updated throughout the process. if you want an agent who goes this Extra Mile. they are the one. Thanks a millions Lanes New Homes
5/5
GoogleI have just completed on my beautiful new home and can't thank the staff at Lanes New Homes in Hertford enough. Fay, Kim, Michelle and Katrina were amazing from start to finish. Thank you all.
5/5
GoogleAll the staff at Lanes New Homes especially Lauren and Hannah are incredibly professional and helpful. At every stage of the buying process their knowledge, speed of response and friendly nature are extremely reassuring in what would otherwise be an overwhelmingly stressful process. They really do go the extra mile! I can't recommend them highly enough.
4/5
GoogleBought our first flat through Lanes New Homes and couldn't of been happier with everything. Gill and Maria are a credit - really pushed things through and kept us up to date with progress, kept us sane in what was a pretty scary time. Had to be out of our rental property by Christmas and Lanes made sure our new flat was ready in time. Thank you!!
5/5
GoogleI recently bought a property through Lanes New Homes and my experience from start to finish has been superb. Being a first time buyer I was some what susceptible when engaging estate agents after hearing so many horror stories over the years. I experienced nothing like this with Lanes, they helped me through the entire process and were always on hand to answer my questions or calls no matter how many or how trivial these were. Maria was especially kind, responding to my emails promptly and professional. I would definitely recommend Lanes New Homes after what has been an all round enjoyable experience.
1/5
GoogleI views the show home (only one built and finished to specification at the time on the ground floor) I specifically asked for a balcony area which was to be closed off with fencing as confirmed by the salesman. This balcony and 'closing off' was important to me and sat at the top of the list of requirements when I was looking for a property to live in. The salesman at Lanes New Homes mentioned to me a number of flats within the estate that this was going to be applied to. So I chose one of those. Number 8. Now If I had known, that due to unforeseen or given reasons leading up to completion that this was not going to be the case then I would have chose one of the others which do. So ultimately I would have still invested in a property there. But now I'm left a little confused as to why I don't when it was stated very clearly to me that it was going to be closed off. The plans that were handed to me were out of date at the time and unclear and even they were updated in due course however no updated correspondence was ever sent to me nor to the other residence for that matter. So the plan cannot be relied upon at the time of the sale as to what you will be getting. The correspondence was minimal which led me to believe that what I was going to get was the same as what was agreed at the time of the sale. As they say in the auto trade industry what I saw in the show home is what I'll be getting. This is what the salesman said but this is clearly not the case. Now I'm led to believe that this is clearly a mis-sale. Now with regards to the Windows in the bedroom which are Velux Windows, if I showed you these said plans sent to me, I can assure you that no competent person with initiative will determine exactly what the facades of the building look like. I was led to believe and have trust in the sales team to get what I was being shown as. We were shown floor to ceiling Windows plus a balcony. Now we are left with two bedrooms that look like loft rooms almost like an attic. With no light. We didn't agree to this. But as we trusted the plans and their word we went ahead. No elevation plans were given to me so again I could not determine what type and size of windows are installed, and lastly, once again during the show home visit I was told that what I see is what I get. Again this is not the case. Ultimately I was led to believe that what I agreed at the sale is what was going to be constructed. This is clearly misleading, a misrepresentation, and possible deceit. Don't buy from lanes new homes. We would never recommend them. Sent from my i Device
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Questions about Hamptons New Homes
Which Hamptons New Homes office has the most reviews?
Hertford has the most, with 67 reviews rated 4.9 out of 5, followed by Enfield with 51.
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