Hamptons New Homes reviews

★★★★★ 5/5

Google

This review is mainly targeted at Mr. Jake Holloway. During the process of selling my home and buying my next one I can genuinely say everything that could go wrong did, from time wasting buyers, to incompetent solicitors, to rogue valuation agents, the list goes on. What Jake was able to do however was make a terrible group of situations so much better. Jake is very polite, professional, but most all has common sense and thinks very logically. Jake was always accommodating, helped facilitate good relations between myself and the developer on my new home, and he went above and beyond throughout. He was available pretty much all the time, never shied away from work, and made sure that as his client my needs were always met. Thank you so much Mr. Holloway for all of your hard work and dedication. Whatever your compensation package looks like I’m highly confident it doesn’t reflect the amount of work you do.

K · 16 April 2020

★★★★★ 5/5

Google

We recently bought a house through Hamptons. March and Darren were both absolutely fantastic with helping us secure our new home. We had very tight deadlines to completion and hit a few bumps on the road. Their communication, problem solving and assistance was second to none. Thank you very much to both!

A · 27 March 2023

★★★★★ 5/5

Google

March from Hamptons Enfield helped my partner and I buy our first home, always keeping us in the loop on the sales process and making sure everything went smoothly for us. March was very kind and helpful during our first home purchase - I'd recommend Hamptons Enfield to friends.

Juliet · 27 March 2023

★★★★★ 5/5

Google

March did an absolutely fantastic job on the sale of our house. She was friendly, a great communicator and we felt we could trust her to get the sale across the line. Thanks March!

Emma · 27 March 2023

★★★★★ 5/5

Google

Cannot recommend Lanes New Homes highly enough! Right from the first contact when enquiring about a property up until the day of completion (in fact further assistance after this too!) Helen was just great! She did everything she could to assist with the transaction and help keep things moving. Any requests or problems I had Helen always did everything to keep me updated and try to resolve them. She was always fast at responding to queries and kept in contact with me outside of hours too! Couldn't have asked for anything more and I will definitely look at using Lanes New Homes again in the future. Everything about the flat was completed to a high standard and the snagging list was completed very quickly! Thanks very much

Samuel · 16 April 2020

★★★★★ 5/5

Google

A superb experience from end to end. Brad was excellent from the first meeting and through out. Katrina was brilliant at keeping us informed along the way and Hannah was key to enabling us to have good interaction with the developer. Can’t forget Lauren, now our neighbour too, who entertained our kids in the garden when we did our snagging list, not and an easy job and all went above and beyond expectations. A very professional but also personal approach, and we were the buyer! Full confidence to recommend them from a buyers perspective.

Paul · 16 April 2020

★★★★★ 5/5

Google

My experience with Lanes New Homes has been fantastic throughout. My Estate Agent Helen Brook has been most supportive, informative and readily available to answer any questions or queries that I have had during the process of purchasing my first home. The property has been finished to a very high standard and Helen has been very knowledgeable and informative about numerous technical aspects relating to the flat and also to the area of the property itself. I would highly recommend using Lanes New Homes based upon my experience with this company.

Paulina · 27 March 2020

★★★★★ 5/5

Google

After buying my first home through Lanes New homes - the service I received was exceptional. As a first time buyer, I was very nervous but they made me feel at ease at all times and guided me through the whole process. I am now settled into my new home and am over the moon with my home. Special thanks to Hannah, Brad and Faye. Would recommend to anyone!

Lisa · 16 April 2019

★★★★★ 5/5

Google

I was so lucky to find this new build flat in Barnet through Lanes New Homes. There was no hidden information and the buying process run nicely and smoothly. It took only seven weeks from the first time I saw the flat till completion day (with Christmas break in the middle). Sasha and Maria helped and supported me in every step of the process. SO grateful to them! THANK YOU!

Eva · 16 April 2018

★★★★★ 4/5

Google

We would like to thank the Lanes team for all their help through our buying process. They have been to hand for all our queries especially Maria who always kept in contact to keep us in the loop. Also, Sasha who helped with our specification and showed us around our apartment for the first time! We would definitely recommend their services to anyone looking to purchase a new home!

T · 16 April 2018

★★★★★ 5/5

Google

I had a great experience with Lanes in Enfield. This was my first buying experience and they could not of been anymore helpful. Especially Jake who went above and beyond. What should have been a pretty straightforward and quick process was not and he ensured I was kept up to date throughout, chasing solicitors and developers on my behalf. I couldn’t recommend them highly enough.

Natalie · 16 April 2020

★★★★★ 4/5

Google

Bought our first flat through Lanes New Homes and couldn't of been happier with everything. Gill and Maria are a credit - really pushed things through and kept us up to date with progress, kept us sane in what was a pretty scary time. Had to be out of our rental property by Christmas and Lanes made sure our new flat was ready in time. Thank you!!

Jo · 23 June 2017

★★★★★ 5/5

Google

We recently used Lanes New Homes to buy a new property in Hertfordshire and received excellent service right from the start until after we completed. Warren, Hannah and Katrina were extremely helpful with making our purchase smooth and were a pleasure to deal with. We would recommend using Lanes New Homes for their professionalism, experience and going the extra mile.

Ineshan · 22 June 2020

★★★★★ 5/5

Google

Thank you so much to all the team in Hertford, especially Brad and Michelle. What should have been a stressful experience, buying my first home, was made so much better by the helping hands from the reservation process all the way through to getting the keys to my new home! Highly recommend Lanes New Homes

Olivia · 16 April 2019

★★★★★ 5/5

Google

All the staff at Lanes New Homes especially Lauren and Hannah are incredibly professional and helpful. At every stage of the buying process their knowledge, speed of response and friendly nature are extremely reassuring in what would otherwise be an overwhelmingly stressful process. They really do go the extra mile! I can't recommend them highly enough.

Adam · 23 June 2017

★★★★★ 1/5

Google

Worst experience ever buying my first flat! I was not informed properly from the beginning with regards to the completion date.They kept me hanging for months and I almost ended up homeless thanks to Lanes.I will not use their services in the future and would not recommend them to anyone!!!!

Renata · 16 April 2018

★★★★★ 5/5

Google

Would like to say a massive thank you to Lauren and her team at Lanes New Homes. They helped my fiancé and myself buy out first home together. We moved in last week without any hiccups. Would definitely recommend great service.

Jamie · 16 April 2020

★★★★★ 5/5

Google

I recently purchased my beautiful new apartment through Lanes New Homes and I can't thank James and Sasha enough for their professionalism, guidance and patience throughout the whole process. Thanks also for the lovely flowers when I moved in. Very thoughtful. Louise Hall

Louise · 16 April 2018

★★★★★ 1/5

Google

BUYERS BEWARE! We bought a property from Harvey Construction using Lanes New Homes as the agency. We moved in over 6 months ago. They initially told us that the gate would be completed before we moved in and then push back giving us multiple dates where the gates were not installed. They have been ignoring us and giving us false dates. They are passing the blame onto each other and not collaborating with the residents of these properties. Please make sure that everything has been finished before buying any properties from them.

Anurag · 16 April 2021

★★★★★ 5/5

Google

We bought our first home through the north London office. Maria, Andy, Courtney and Brad were patient and kind all the way through and offered a first class service. Thank you guys, you are an incredibly helpful team!

Arta · 16 April 2018

★★★★★ 5/5

Google

Sasha has been amazing in helping us getting the right house!!! I really recommend her and the rest of the crew at Lanes New Homes, they really know what the individual wants!! Thank you so much :)

Nina · 16 April 2018

★★★★★ 5/5

Google

What can i say!!!!! These guys from start to finish were beyond reproach, there was no request too much, working out of hours to help us secure our dream home. I cant praise their work ethic any higher,Michelle, Jake, Sarah (sorry if i forgot to mention anyone) were on hand whenever we needed them. I would recommend the team at Enfield to anyone who's looking to buy a house or new home. Once again thank-you for everything and enjoy the Prosecco!!!!!

Asta · 16 April 2020

★★★★★ 5/5

Google

I have just completed on my beautiful new home and can't thank the staff at Lanes New Homes in Hertford enough. Fay, Kim, Michelle and Katrina were amazing from start to finish. Thank you all.

Roger · 23 June 2017

★★★★★ 5/5

Google

Highly recommend lanes new homes. Very professional and helpful. They kept me informed and were always available for any help. Thank you to Maria, Andy, Brad, Courtney and the rest of the team.

Andi · 23 June 2018