Trusted Agent profile
★★★★★
118 reviews across 2 offices and 1 platform
Hamptons New Homes has two offices, in Hertford and Enfield. Together they have 118 reviews on 1 platform, rated 4.7 out of 5 overall.
118
Reviews on Google
All 2 offices
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Hamptons New Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI can’t recommend Hampton’s enough, due to the fantastic work of our agent Alex Clements we managed to find exactly the right buyer for our parents grade 2 listed farm house
Thank you for your kind words! We are so happy to hear that Alex provided exceptional service and helped you find the perfect buyer for your parents' property. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleVery friendly, helpful staff with good response times to queries. Would recommend!
Thank you for your kind words, we are so glad that our team was able to assist you promptly and with a friendly attitude. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI highly recommend Hamptons in Hertford and Alex Clementsin particular. Alex at Hamptons in Hertford have just sold our late parents’ beautiful equestrian properties for us in Benington. Hamptons were highly recommended to us and I’m really not surprised as they’ve been quite amazing. Their photographs and marketing were superb. The thing that made all the difference was the personal service that Alex always gave us. His communication was exemplary and nothing was ever too much trouble. If you’re looking for the best local estate agents you must go to Hamptons in Hertford. We really can’t thank them enough. However if Hamptons ever recommend Jackie Morris House Clearance based in Dane End again avoid them like the plague. We were all dismayed to find that antique garden furniture and plinths were removed from the garden and apparently “donated to charity” which we doubt. They were clearly instructed verbally to only clear the two dwelling and touch nothing from the garden. Their second quotation confirmed this in writing as the original quotation had included this. The bill was over double their written quotation, their later communication when I was desperately trying to retrieve my item was unprofessional and rude. I do not in any way blame Hamptons for this situation.
5/5
GoogleMy Partner and I were very happy with the service. Alex was really helpful, patient , professional, and kindly advised on everything. Very pleasure to working with Hamptons Estate agents towards buying our first home. Even after completion their customer service is amazing. Alex is always available and responsive. Thank you Alex
Wow! Thank you for the amazing review! We are thrilled to hear that you had a great experience with our team, especially Alex. It was our pleasure to help you find your first home and we strive to continue providing excellent customer service even after completion. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe had a fantastic experience with Hamptons Hertford. From Oliver carrying out the initial valuation and appraisal to Alex and Katie-Rose supporting us with viewings and prospective buyers, the service was excellent throughout. I certainly wasn't the easiest client to deal with, and in the end we decided not to sell our property. This was no fault of Hamptons; the current economic climate simply made the risk too great for us. Despite this, Alex never applied any pressure and handled all of our requests and changes of direction with professionalism, patience, and understanding. I cannot recommend the team highly enough. When the market settles and we're ready to move again, they will undoubtedly have my business.
Thank you, Dean, for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our customer-centric team, especially with Oliver, Alex, and Katie-Rose. Your trust in our reliable service means a lot, and we look forward to supporting you when the market settles and you're ready to move again. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHamptons in Hertford sold our house 30/6/2026. From Ollie and Katie-Rose who first attended to value and review at the start of our journey to Alex Clements, who was our appointed agent, they were all great. Alex was amazing. He checked in most days, was always available when we needed him and listened to our needs and concerns. Alex was always courteous, supportive and very professional, as was all the Hertford Hamptons agents. Selling a house in the UK isn’t the best of fun but everyone at Hamptons helped us stay positive and certainly took a lot of the pain out of the process. I highly recommend them.
We are thrilled to hear about your positive experience with our team at Hamptons in Hertford. We are dedicated to providing exceptional service and are delighted that we were able to make the process of selling your house a more positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally appreciated Alex's effort in getting our purchase over the line and liaising with the parties involved.
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe had a great experience working with Alex from Hamptons EA throughout our purchase process. He was incredibly supportive from start to finish and maintained excellent communication at every stage regarding the purchase price and progress of the transaction. Alex was very proactive in chasing all parties whenever needed, which really helped keep everything moving smoothly. His diligence and attention to detail gave us a lot of confidence throughout the process. What really stood out was his relaxed yet highly professional demeanor, which made what can often be a stressful experience feel much smoother and more manageable. A huge thank you to Alex for everything, we truly appreciated all of his hard work and support. -Jay and Danica
Thank you for your kind words, Jay and Danica! We are so glad that you had a positive experience with Alex from Hamptons EA. It is our goal to provide excellent support and communication throughout the purchasing process, and we are thrilled that Alex was able to do just that. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had the pleasure of working with Alex at Hamptons during the purchase of our new home and we couldn’t be more grateful for his support. Alex was fantastic throughout the entire process. He was always available to answer questions and help us through any challenges we faced. When an issue arose that looked like it might delay things by another month Alex stepped in quickly and helped get everything back on track meaning the delay was only a week. His dedication professionalism and genuine care made what could have been a very stressful experience much easier. Even after completion his aftercare has been excellent and he has continued to be incredibly helpful and supportive. We would highly recommend Alex to anyone looking to buy a home.
Thank you for the glowing review! Alex is committed to providing exceptional support and making the home buying process as stress-free as possible. We are so glad to hear that he was able to exceed your expectations and we would highly recommend him to anyone looking to buy a home. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWhat a pleasure working with this estate agents. Alex was honestly one of the most honest and easiest agents we have had the pleasure of working with so far. Communication was fantastic and always transparent and clear and he never failed to help us in anything we needed with our move with regards to the communications between us and the seller. The transition was made smooth and effortless because of this! Thank you so so much would 100% recommend.
We are thrilled to hear that your experience with our estate agents, especially Alex, was a pleasure. Your positive feedback on our communication and assistance with your move means the world to us. We will continue to provide excellent service and make the transition easy for all our clients. Thank you for recommending us, it means a lot! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleAlex helped us from start to finish - really refreshing to deal with Alex @hamptons - professional, genuine and very helpful - thank you for great assistance throughout the process!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleThe Hamptons team are credible and professional. They have gone above and beyond to make purchasing a property through them a seamless and quick experience. I highly recommend the team. Alex was our main contact and was dedicated and on hand. Alex was responsive and gave advice that helped speed up the process. The way Hamptons operate is highly diligent and professional, it gave great comfort. Highly recommend.
Thank you for the glowing review! We take pride in providing top-notch service to our clients, and we're excited to hear that your experience with Alex and our team was seamless and efficient. Your recommendation means the world to us. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleMy family and I were all very pleased with the service provided by Hamptons. They communicated well throughout the sale of our house and kept us informed regularly. They offered us good advice and we would definitely recommend them. Thank you Martin, Oliver and Alex!
"Thank you for choosing Hamptons to assist with the sale of your family's house. We're thrilled to hear that our team provided excellent service and communication throughout the process. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent, professional service. We mainly dealt with Alex who proved to be an honest, hardworking and a very personable estate agent. Had our interest at the forefront of all his actions. Would highly recommend Alex and the whole team.
Thank you so much for your kind words! Our team takes pride in providing excellent, professional service and we're thrilled to hear that Alex exceeded your expectations. We strive to always put our clients' interests first and we truly appreciate your recommendation.
5/5
GoogleWe are really grateful to Alex and the Hamptons team for securing our new home and making our three month target timeline a reality! After a long, frustrating period where a previous property had fallen through he did everything in his power to make this one work. Always responsive, trustworthy and transparent he made the stressful process of moving home a little easier. We would wholeheartedly recommend. Paul & Catherine
Thank you for the kind words, Paul & Catherine! We're thrilled to have helped make your dream of a new home a reality. Our team is always dedicated to providing top-notch service and we're grateful for your trust. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleHamptons Hertford were excellent managing all viewings and lining up five potential purchasers for our home. They achieved the full asking price for us but beyond that there communication was excellent keeping us fully up to date on progress and responding promptly to any enquiries we had. In particular, Alex who led on our sale was able to keep our buyer on board whilst we looked for a suitable property which was holing up the chain.
"Thank you so much for sharing your positive experience with Hamptons Hertford! We are thrilled to have been able to help you sell your home at full asking price and provide excellent communication throughout the process. Our team, especially Alex, is dedicated to ensuring the best outcome for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAlex Clements was phenomenal and helped me thoroughly through the acquisition of my new house. I appreciate the entire companies efforts.
Thank you for the kind words, we are so happy to hear that Alex provided exceptional service during your home acquisition. Our entire team is dedicated to making the process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat to work with, professional, willing to go the extra mile. Shout out to Alex Clements who was brilliant throughout.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe had a fantastic experience working with Alex at Hamptons while buying our new home. From start to finish, he was incredibly helpful, responsive, and genuinely supportive throughout the whole process. He kept us well-informed, answered all our questions promptly, and made what can often be a stressful journey feel much smoother. We truly appreciated his honesty, professionalism, and friendly approach. Thank you, Alex, for helping us find and secure our new home!
Thank you so much for your kind words! We are so glad to hear that Alex provided you with a fantastic experience while buying your new home. Thank you for entrusting us with such an important decision. We wish you all the best in your new home! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleFirst class experience using Hamptons Estate and Letting Agency and in particular highly recommend Roni Rachi who has handled all aspects of our portfolio from the beginning with superb attention to detail. The team working at Hamptons are fantastic and offer a faultless service.
Thank you so much for your kind words and recommendation! We are thrilled to have Roni as a part of our team and are always striving to provide excellent and attentive service to our clients. We appreciate your trust in us and look forward to continue working with you in the future. Your satisfaction is our top priority at Hamptons. Kind regards, Lucy, Hamptons Customer Care.
5/5
GoogleRoni of Hamptons letting dept in Hertford is industrious and fastidious in his dealing with the letting of our property and recommend him to all. William Hill SG27DD
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Hamptons Customer Care.
5/5
GoogleI highly recommend Hamptons Hertford. The entire team dealt with our sale in a professional manner with great communication throughout and got the job done in excellent time. A particular shoutout to Alex who is a credit to the branch. He was transparent from the start, worked hard to deliver and communicated in a way that made the whole process seamless. Thank you Alex & team.
5/5
GoogleWe had a really wonderful experience purchasing our property with Alex. He was always very friendly, knowledgeable, helpful and responsive, that made the whole process of our purchase so much easier and less stressful. He would even update us on matters before our own Solicitor. So a big thank you to Alex and the Hertford office, we highly recommend them!
Thank you for your kind words and recommendation. It was a pleasure assisting you with your property purchase. Our team at Hertford branch strives to provide exceptional service and make the process as stress-free as possible. We are glad to have met your expectations and look forward to working with you again in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks for helping to sell our home and cheers to Olly for all his efforts along the way. Recommended
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hertford has the most, with 67 reviews rated 4.9 out of 5, followed by Enfield with 51.
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