Hamptons New Homes Enfield reviews

★★★★★ 5/5

Google

Highly recommend lanes new homes. Very professional and helpful. They kept me informed and were always available for any help. Thank you to Maria, Andy, Brad, Courtney and the rest of the team.

A · 16 April 2018

★★★★★ 4/5

Google

Excellent customer service. I had a lot of queries which were answered promptly. Issues were dealt with efficiently ensuring the overall process of buying my first flat went smoothly

Alex · 16 April 2020

★★★★★ 4/5

Google

Having only just begun my search for my first owned home, it has been a very pressured and difficult experience dealing with agents so far. Maria however, was understanding, clear and keen to answer all my (albeit probably obvious) questions. She made me feel at ease and not at all pressured to make any rash decisions so early in my journey. As a sales person myself, there is nothing more irritating than a pushy sales person attempting to force your hand with cliche sales patter and pressure techniques usually found in estate agents and used car salesmen of the 80s. Similarly, I know the feeling of having given amazing customer experience without credit given back where due. So, I would like to say thank you to the lovely lady for her help today, and to her seniors... she is to be valued and praised for making a usually grouchy customer feel at ease! I look forward to speaking with Maria soon.

Zoey · 16 April 2018

★★★★★ 1/5

Google

I views the show home (only one built and finished to specification at the time on the ground floor) I specifically asked for a balcony area which was to be closed off with fencing as confirmed by the salesman. This balcony and 'closing off' was important to me and sat at the top of the list of requirements when I was looking for a property to live in. The salesman at Lanes New Homes mentioned to me a number of flats within the estate that this was going to be applied to. So I chose one of those. Number 8. Now If I had known, that due to unforeseen or given reasons leading up to completion that this was not going to be the case then I would have chose one of the others which do. So ultimately I would have still invested in a property there. But now I'm left a little confused as to why I don't when it was stated very clearly to me that it was going to be closed off. The plans that were handed to me were out of date at the time and unclear and even they were updated in due course however no updated correspondence was ever sent to me nor to the other residence for that matter. So the plan cannot be relied upon at the time of the sale as to what you will be getting. The correspondence was minimal which led me to believe that what I was going to get was the same as what was agreed at the time of the sale. As they say in the auto trade industry what I saw in the show home is what I'll be getting. This is what the salesman said but this is clearly not the case. Now I'm led to believe that this is clearly a mis-sale. Now with regards to the Windows in the bedroom which are Velux Windows, if I showed you these said plans sent to me, I can assure you that no competent person with initiative will determine exactly what the facades of the building look like. I was led to believe and have trust in the sales team to get what I was being shown as. We were shown floor to ceiling Windows plus a balcony. Now we are left with two bedrooms that look like loft rooms almost like an attic. With no light. We didn't agree to this. But as we trusted the plans and their word we went ahead. No elevation plans were given to me so again I could not determine what type and size of windows are installed, and lastly, once again during the show home visit I was told that what I see is what I get. Again this is not the case. Ultimately I was led to believe that what I agreed at the sale is what was going to be constructed. This is clearly misleading, a misrepresentation, and possible deceit. Don't buy from lanes new homes. We would never recommend them. Sent from my i Device

Joanna · 23 June 2017

★★★★★ 5/5

Google

Excellent estate agents they do what they say they do I appreciate all that they did to help us thank you.👌👍 …

Rif · 27 March 2023

★★★★★ 1/5

Google

Do not use my name , address, phone number email or anything for your publicity Ever,

M · 27 March 2023

★★★★★ 5/5

Google

The team in North London were so professional and helpful throughout my whole buying process, i cannot recommend them enough!

Jasmin · 16 April 2018

★★★★★ 5/5

Google

Excellent and quality top estate agents.

Rif · 14 April 2023

★★★★★ 5/5

Google

I recently bought a property through Lanes New Homes and my experience from start to finish has been superb. Being a first time buyer I was some what susceptible when engaging estate agents after hearing so many horror stories over the …

Will · 16 April 2018

★★★★★ 5/5

Google

i have been looking at The Cardinals with lanes and have been very impressed with the service received, they have provided a professional and friendly service no matter who i have spoken to in the office. Always on time and helpful,

Jason · 23 June 2017

★★★★★ 5/5

Google

I would really recommend the team at Lanes, Hertford. Both Gill in the sales office and Katrina in Sales Progression have been fantastic. Thank you for all your help in achieving my dream home!

Heather · 16 April 2019

★★★★★ 5/5

Google

We bought our first home through Lanes New Homes, and it was a wonderful experience. Great people, easily approachable and very helpful at every stage of the process. We definitely would recommend them.

Harbinder · 16 April 2018

★★★★★ 5/5

Google

Top agent. whole team brilliant, great people. keep you updated throughout the process. if you want an agent who goes this Extra Mile. they are the one. Thanks a millions Lanes New Homes

Jonathan · 23 June 2017

★★★★★ 5/5

Google

i recently bought a home through the north London office. really efficiant proffesional staff and help me through the sale every step of the way. would definatly recommend to anyone

Rich · 16 April 2018

★★★★★ 5/5

Google

Fantastic support whilst buying my new house with Lanes New homes, staff were great and helpful! I would highly recommend if you are thinking of buying a new build.

Lucie · 23 June 2017

★★★★★ 5/5

Google

Fantastic experience purchasing my first property through Lanes New Homes. The Hertford team were very reassuring and found me the perfect property.

Johnny · 16 April 2019

★★★★★ 5/5

Google

A pleasant and reassuring team of professionals who maintained a close liaison with me from reservation through to completion and thereafter. …

Andreas · 16 April 2018

★★★★★ 5/5

Google

Very Professional from start to finish, they always answer calls and emails quickly and were very helpful throughout. Would Recommend.

Austin · 23 June 2018

★★★★★ 5/5

Google

All the Staff were polite, friendly and helpful. Wouldn’t hesitate to use this company again when the need arises!

Jo · 16 April 2018

★★★★★ 5/5

Google

Very helpful team and made the whole process stress free. ... thank you

Marc · 16 April 2019

★★★★★ 5/5

Google

Great team of people who are passionate about helping customers navigate the property market!.

Peter · 16 April 2018

★★★★★ 5/5

Google

The Hertford staff were great. Very helpful & knowledgeable

Lisa · 16 April 2018

★★★★★ 5/5

Google

Great service from start to finish!

Chris · 16 April 2019

★★★★★ 1/5

Google

AVOID! Lying to make sales.

Whitney · 16 April 2018