Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHall's were superb from start to finish when selling our house. Alex was fantastic, he has a wealth of knowledge about the industry and the local market. He always had time to talk to us and provide advice. He looked after us throughout and kept us well informed at every step along the way.
Lilly was great too. Her communication was fantastic, she kept us updated as things progressed and sometimes took the time to make a call just to keep in touch. She was very professional and really helped to ensure the whole process ran smoothly by being the link between all parties involved, including solicitors, in a proactive and friendly way.
Thank you so much!
Lisa · 13 August 2025 · Halls Estate Agents Worcester
Agent replied · 13 April 2026
Thank you so much for your lovely review, Lisa! We are delighted to hear Alex and Lilly made the process smooth and stress-free. Your kind words mean a lot to the whole team at Shrewsbury. If we can assist you with anything else please don't hesitate to get in touch.
★★★★★ 5/5
GoogleRating only, no written review.
TheReal · 8 August 2025 · Halls Estate Agents Kidderminster
Agent replied · 28 January 2026
Thank you for your five star review, Callum! The team at Kidderminster are delighted you are happy with the service you have received. If there is anything in the future we can assist with, please do get in touch.
★★★★★ 5/5
GoogleDuring our house transaction we had Lilly helping us.
She was very attentive to us as first time buyers.
She responded quickly to any queries that we raised, chased relevant parties promptly and maintained clear and consistent communication throughout the process.
We would 100% recommend Lilly to anyone, she's a legend.
Samuel · 7 August 2025 · Halls Estate Agents Worcester
Agent replied · 13 April 2026
Thank you so much for your kind words, Samuel! We are thrilled Lilly made your first home-buying experience a smooth one. We will be sure to pass along your praise. If there is anything we can help you with in the future, please get in touch.
★★★★★ 1/5
GoogleGoogle Review / Trustpilot Review Example:
⭐☆☆☆☆
I had a deeply disappointing experience with Simon. From the beginning, communication was poor and inconsistent. He don't enen answer Emails and calls.1 star Review is for unprofessional and frustrating experience.
I would strongly advise others to be extremely cautious when dealing with this agency, or better yet, to look elsewhere.
Saeed · 13 July 2025 · Halls Estate Agents Worcester
Agent replied · 13 April 2026
Thank you for your review, Saeed. We are a little confused, as we do not have a team member named Simon at this office, and the "example review" you mentioned does not correspond with our Google or Trustpilot pages. Additionally, we are unable to find a record of any previous dealings with you in our system.
We would really appreciate the opportunity to understand this better and help resolve any confusion. Please feel free to contact us directly on 01743 450700, we would be grateful to speak with you.
★★★★★ 5/5
GoogleThankyou to everyone at Halls Estate Agents. You were very professional always happy to listen guided us through our house move smoothed out any hitches . A special thankyou to Lilly Mary at the Shrewsbury office who looked after us through our moving process. Very professional nothing to much trouble. Thanks again to everyone. Brenda Millward.
Brenda · 13 June 2025 · Halls Estate Agents Kidderminster
Agent replied · 18 April 2025
Thank you very much for taking the time to leave us such a wonderful review, Brenda. Our Kidderminster team are over the moon with your feedback and they are very grateful for your kind words. Should you require any help or assistance in the future, we would be delighted to her from you.
★★★★★ 5/5
GoogleWe recently used Halls to sell our property From the moment Jamie entered our home with his enthusiastic and modern approach we knew Halls were the right estate agents for us! Halls wealth of local knowledge and network secured our sale! …
Julie · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 13 April 2026
Thank you for such a wonderful review, Julie! Jamie, Margaret and the Shrewsbury team are so pleased that you have received the first class service which they all work hard to deliver. Thank you for trusting Halls to sell your home. If you require advice or assistance in the future, we would be delighted to hear from you.
★★★★★ 5/5
GoogleA fantastic service from the moment Alex stepped foot in our home - an honest and open valuer that made us feel at ease (this was the first home we have sold) - nothing was too much trouble. He then put us in the hands of Lilly, who is …
Jem · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 3 June 2025
Thank you for your kind words, Jem. Alex and our Shrewsbury Residential team are delighted to hear that you are pleased with the service they have provided. We prioritise excellent customer service, so it's wonderful to know you've had such … More
★★★★★ 5/5
GoogleWe sold our house with Halls, with Margaret being our estate agent. She went above and beyond expected, responded to us the same day with any queries we had and checked in after we moved. Couldn’t have asked for a more positive experience.
Sorcha · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 8 December 2024
Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had a great experience with Halls Shrewsbury office. Your feedback means a lot to Margaret and the Shrewsbury Team, who always work … More
★★★★★ 5/5
GoogleMy brother and I would like to thank the entire team at Halls, especially Alex and Margaret, for the outstanding service that they provided during the sale of our mother's house, which has recently completed. They were extremely helpful …
Kevin · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 23 October 2024
Thank you very much for taking the time to leave us such a fantastic review! Our Shrewsbury team are extremely pleased that you are more than happy with the level of service they have provided. Customer satisfaction is very important to us, … More
★★★★★ 5/5
GoogleI can not thank Jodie Hillage enough for everything she has done with helping me with my first move, she has honestly been a godsend and has been more than happy to help with any questions, and has tailored her time around me and my time and made everything so much less stressful. Thank you Jodie!
Josh · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 23 August 2024
Thank you very much for your wonderful feedback, Josh. Jodie is extremely pleased that she could assist and that you are happy with the service she has provided. Jodie and the Shrewsbury Team work extremely hard to ensure they provide a first class service, and we are overjoyed to hear that this has been delivered. Thanks again.
★★★★★ 5/5
GoogleI have recently rented my flat with Shrewsbury Halls who are now managing the tenancy on my behalf. From start to finish the service I received from Jodie was fantastic. She always had my best interest and her advice through the process has been greatly appreciated. Thank you.
Eddie · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 23 October 2024
Thank you very much, Eddie. Jodie is extremely pleased to hear that you are more than happy with the level of service she has provided. We appreciate you taking the time to leave us such a fantastic review, it is always so helpful to have feedback from our valued customers.
★★★★★ 5/5
GoogleI have sold a few properties with Halls, Margaret has been very helpful agreeing the sales and then progressing them through to successful completions. Wouldn’t hesitate to recommend Halls.
Philip · 13 April 2025 · Halls Estate Agents Worcester
★★★★★ 5/5
GoogleIv used halls for buying and selling of a number of properties. I wouldn't go anywhere else. Margaret was very lovely and helpful on a number of occasions! Would definitely recommend to anyone!
Ben · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 20 June 2024
Thank you for your kind words, Ben. Margaret and our Shrewsbury residential team are delighted with your wonderful feedback. We greatly appreciate your custom and loyalty, and we look forward to liaising with you in the future.
★★★★★ 3/5
GoogleMr Forber who attended and took the property details etc was professional, as were the office staff whenever I spoke to them. The brochure was very good and the property was marketed within the agreed timeframe, so overall I was pleased at …
Keith · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 4 May 2025
Thank you for taking the time to share your detailed feedback. We're glad to hear you were happy with the professionalism of Mr Forber and our team, as well as the quality of the brochure and marketing. … More
★★★★★ 5/5
GoogleI write this review whilst in the final stages of completion on our forever home being sold through Halls, From the start meeting Simon at the house and dealing with him in the early stages, he has been great, very helpful, knowledgeable and always there to answer questions and relay information between us and the sellers.
Then the case got moved on to Lilly the Senior sales progressor, Lilly has been nothing short of amazing, the purchase has not been a very straight forward one, but she has been the link between us the buyers, the sellers, 2 solicitors and my financial manager, The service and commitment she has given us is 2nd to non, a massive asset to Halls, without her I think we would all of lost the will to carry on!
We said we will never move again but if we did, we would not look anywhere else for an estate agent, Halls are the best in the business and their staff are amazing. Well done to all involved and thank you.
Chris · 13 April 2025 · Halls Estate Agents Worcester
Agent replied · 17 April 2025
Thank you for your kind words, Chris. Simon, Lilly and the team are delighted to hear that you are extremely pleased with the service they have provided. We prioritise excellent customer service, so it's wonderful to know you've had such a positive experience with us. If there is anything we can assist with in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleReally helpful, prompt, prof and friendly.
Phil · 17 February 2025 · Halls Estate Agents Kidderminster
Agent replied · 4 May 2025
Thank you very much for your fantastic review, Phil. Our Kidderminster team are thrilled to hear that you received the exceptional service they strive to deliver. We hope to work with you again in the future.
★★★★★ 5/5
GoogleFantastic service from start to finish. Highly recommended. Thank you.
Chris · 3 February 2025 · Halls Estate Agents Worcester
Agent replied · 29 May 2025
Thank you for your superb feedback, Chris. Our Shrewsbury Residential team are thrilled that you have received the exceptional service they strive to deliver. If we can be of any help to you in the future, we would be delighted to assist.
★★★★★ 5/5
GoogleVery helpful overall, helped me chase solicitors, without their guidance and support we would not have known any information. Thank you.
Amanda · 5 December 2024 · Halls Estate Agents Kidderminster
Agent replied · 10 December 2024
Thank you for your kind words, Amanda. We are so pleased that you are happy with the service you have received. If there is anything we can help with in the future, we would be delighted to assist.
★★★★★ 5/5
GoogleAfter viewing a property that we fell in love with with Lauren we decided to apply and the process has been seamless, Lauren has been a great help with any questions that we have had at any time. We are looking forward to moving in very soon
Amy · 6 October 2024 · Halls Estate Agents Kidderminster
Agent replied · 23 October 2024
Hi Amy,
We are so pleased that you found your dream home through us here at Halls and that you were happy with the service you received from Lauren and the team.
Please don't hesitate to get in touch if we can help with anything further.
★★★★★ 5/5
GoogleI found myself needing to relocate for a number of reasons and the pinnacle reasons being a change of pace and to be closer to work. I found an amazing property on rightmove and was immediately put into contact with Halls. Lauren was my main point of contact throughout and she did a wonderful job of keeping me up to date and made the process of application through to handing over of the keys seemless. Lauren had informed me that she was new to the company but I couldn't tell, she was professional and polite throughout and she is a testament to Halls and it is clear that they are a company that look after their team and put people first in what they do.
Laura · 6 September 2024 · Halls Estate Agents Kidderminster
Agent replied · 23 October 2024
Hi Laura,
Thank you so much for your kind words and 5-star review. We are happy to have helped you with the move and wish you all the best in your new home.
★★★★★ 5/5
GoogleLauren did a great job at advertising and letting out my property would highly recommend
Thank you for all your help
Harvey · 6 September 2024 · Halls Estate Agents Kidderminster
Agent replied · 23 October 2024
Hi Harvey, we are so pleased that you were happy with the service you received from us in branch. Thank you for your 5 star review and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleLauren McConkey was very helpful and friendly. Made sorting out our tenancy agreement effortless and fast. The other staff made us feel welcome. I would recommend Halls and Lauren to anyone that be needs an estate agent as they get the job done efficiently. Thank you
Paul · 6 September 2024 · Halls Estate Agents Kidderminster
Agent replied · 23 October 2024
Hi Paul,
Thank you for your 5-star review, we are pleased that you were happy with the service you received from us here at Halls Kidderminster. Good luck in your new home.
★★★★★ 5/5
GoogleAmy and Lauren did an excellent job in advertising and letting my property and dealing with all the small details to make everything go smoothly. Would recommend using Halls when letting a property
Jean · 7 August 2024 · Halls Estate Agents Kidderminster
Agent replied · 29 July 2023
Hi Jean,
I'm pleased to hear you were happy, and I hope to be able to help you again in the future,
Amy
Lettings
★★★★★ 5/5
GoogleAmy was really helpful and a pleasure to deal with - thank you for all of your help!
Lauren · 8 June 2024 · Halls Estate Agents Kidderminster
Agent replied · 19 June 2024
Thank you for your lovely feedback, Lauren! Amy and the team are extremely pleased to hear you have received such a good service. If we can be of further help or assistance to you in the future, please don't hesitate to get in touch.
Best wishes,
Halls
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