Trusted Agent profile
★★★★★
249 reviews across 4 offices and 3 platforms
Halls Estate Agents - Ellesmere has four offices, in Oswestry, Ellesmere, Chelmsford and Shrewsbury. Together they have 249 reviews on three platforms, rated 4.6 out of 5 overall.
184
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
63
Reviews on Trustpilot
All 4 offices
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Halls Estate Agents - Ellesmere's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJo has been brilliant from start to finish with helping us buy our new cottage, she has been quick to respond to emails, chased the solicitors every few days and kept us updated at all times. would recommend her very highly!
Thank you very much for your wonderful review, Amy! Jo will be delighted and very grateful to have such lovely feedback. Your recommendation is greatly appreciated!
5/5
GoogleBeen renting wiith halls for years always on hand and helpful, recently had trouble with neighbours Charlotte went above and beyond to find us a perfect family home and made the move so simple we can't thank her and the team enough
Thank you for your lovely feedback, Ady! We always try our best to make sure our customers are well looked after. Charlotte and all the Lettings Team are so thrilled to hear you've had an excellent experience with us. If there is anything else we can assist with, please get in touch!
5/5
GoogleHonestly. Halls have been amazing. They have helped in every way possible. They have gone above and beyond for my family and found us the most wonderful family home which I hope to have many years and many memories here. Special shout to Charlotte and Neil who got us in our home quickly and efficiently we truly as a family couldn’t thank Halls enough. They will definitely be on our Christmas card list.
Thank you, Bethany! Charlotte and Neil are very grateful for your excellent feedback and they are so pleased that you are all settled. Wishing you many happy years in your new home! If there is anything else we can assist with, please get in touch.
5/5
GoogleWould recommend Hall’s highly, the staff were always attentive (thank you Jack and Beverley ). Nothing was too much trouble and they made sure our sale was as smooth as is possible. Furthermore, we are still receiving an after sales service which is amazing. Thanks again D & M England
Thank you very much for taking the time to leave us such a fantastic review. Our Ellesmere team are extremely pleased that you are happy with the level of service they have provided. Customer satisfaction is very important to us, so your feedback is greatly appreciated. If there is anything else we can assist with in the future, please don't hesitate to get in touch.
5/5
GoogleI have dealt with Halls over the past few years both with renting our property and more recently selling our family home, it was a very difficult time and Halls were amazingly supportive! They are very professional and always at hand for support and guidance. They were always excellent communicators. I especially had close communication with Sean on the lettings side and Ashley on the sales side and both were so friendly whilst remaining highly professional. I would highly recommend Halls and they would be my go-to in the future.
Thank you for your fantastic feedback, Sue! Sean, Ashley and the rest of the Ellesmere Team are thrilled to hear your postive comments. We strive to provide the best service we can and it's nice to hear we are achieving this. We would be delighted to assist you with any future property matters, please don't hesitate to contact us as and when required!
5/5
TrustpilotLettings professionals
Halls Ellesmere recently let out a property for us in Wales - they took all the sting out of it for us . Walked us through and advised us on all the Welsh legislation and kept us informed all the way. Excellent service- Thankyou Charlotte and the lettings team.
1/5
TrustpilotTook half a day off for a valuation got…
Took half a day off for a valuation got a call to say he’s stuck in traffic then another to say he has to be back at the office at 4 pretty poor and he wouldn’t make it lost signal still no call back
3/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely superb service from Halls in helping me get a property to rent. Shirley was brilliant and so helpful throughout. Highly recommended!
5/5
GoogleWe recently sold our property in Trefonen, Oswestry with Halls Estate Agents. The service provided by the team was First Class from start to finish. …
5/5
GoogleHalls have been managing a family owned rental property for a number of years now. My dealings have been mostly with Shirley who has been excellent throughout. She never fails to reply to queries, deal with issues, return calls, all with great efficiency. If you're looking to rent out a property I suggest you give her a call.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, friendly staff.
5/5
GoogleJo at Ellesmere was fantastic. She undertook everything she promised.
1/5
GoogleDiabolical in keeping bidders updated. Offered asking price on a property. Only then to find it's been readvertised as a different lot without being informed. Lack of professional courtesy. Hope homeowners are aware of the dreadful communication. 👎 …
We are sorry to hear of your frustration and we do sympathise, however, our clients are in receipt of multiple offers and we are awaiting their instructions as to how they want to proceed. The property has certainly not been advertised as a 'different lot', we do not quite understand this comment. More than happy to talk it through but we can not give you a response to your offer without hearing back from the 'homeowners'.
5/5
GoogleHalls have been wonderful to deal with throughout our search for a new home in Shropshire. All dealings with staff are thoroughly professional and Jo has been absolutely amazing and supportive throughout. She responds to emails even when on holiday and she's been excellent at getting answers to all of our questions and liaising with solicitors. Jo has looked after us so well and she clearly cares about the buyers as well as the vendors. We can't fault the service we've received and we can't recommend Halls highly enough. Thank you to everyone at Halls.
5/5
GoogleWe rate Halls as a first class professional estate agent's. They have been our agents for dealing with the sale of both domestic and commercial properties. Would recommend them to anyone who is thinking of buying or selling a property.
1/5
GoogleVery unhelpful
1/5
GooglePoor. Showed property as added yesterday and when phoned up on that day was told the vendors had had lots of offers the previous week!!
1/5
GoogleEmailed them... No answer. Called them 3 times and in each case they were very polite and said they would get back to me. Politeness doesn't cut it without action... Waste of time. Gave up trying.NegativeResponsiveness
Sorry to hear this Geoff
5/5
GoogleHave bought & sold with Halls in Oswestry over the last few years. They have continued to impress and exceed my expectations in every instance. Their professionalism, local knowledge and willingness to to go above and beyond to keep us informed is invaluable. Would certainly recommend them for sales and lettings.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotWill not return calls
Will not return calls , cancelled a viewing on property as went under offer even though viewing arranged one day before, thought booked viewings were to be completed before submitting offers, disgusting way to treat potential purchasers, will not look at any property with them its a waste of time
5/5
GoogleBlown away by the incredible service we got from Sean and Charlotte at Halls letting in Ellesmere, they made what was a very stressful and difficult time for our family so easy. They are an absolute breath of fresh air and genuinely cared about finding us our perfect new home, as well as being friendly and professional, not to mention are always quick to reply to emails and they actually ring you back when they say they will! Amazing! Cannot rate this team highly enough, they are absolute super stars! Thank you so much x
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Oswestry has the most, with 119 reviews rated 4.3 out of 5, followed by Ellesmere with 114.
The four Halls Estate Agents - Ellesmere offices, by town:
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