Trusted Agent profile
★★★★★
63 reviews across 2 offices and 2 platforms
Hall and Scott has two offices, in Ottery St. Mary and Exmouth. Together they have 63 reviews on two platforms, rated 4.2 out of 5 overall.
56
Reviews on Google
All 2 offices
7
Reviews on Facebook
All 2 offices
Hall and Scott's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWell done to the Hall & Scott Exmouth team. Excellent customer service from first meeting valuation, property marketing images and details, to arranging viewings, negotiating a sale, plus executing to completion day working with Vine Orchards Exmouth Conveyancing team…. Most of all being able to interact directly with staff in person, and having an easy accessible office/shop in Exmouth. Thank you all for such a smooth transaction 🙏
5/5
GoogleScott & Hall were fantastic throughout the whole purchase process, and Jenny was amazing from start to finish. Paul showed me the property several times, gave clear and helpful advice, and supported me through what became quite a long process through no fault of their own. They was always responsive, professional, and genuinely lovely to work with. If I ever sell the property, I’ll be going straight back to them. Highly recommended.
5/5
GoogleI would highly recommend Hall and Scott estate agents. They are extremely professional and very knowledgeable and helped me through a stressful time selling my parents property. Thanks to all the team.
5/5
FacebookHaving used Hall and Scott Estate Agents for both the sale of our property and the purchase of our new home, we couldn’t be more pleased with the service we received. From start to finish, the team were efficient, courteous, and highly professional. They kept us regularly updated throughout the entire process, which made what can often be a stressful experience feel much more manageable. Communication was clear and timely, and any questions we had were answered promptly. Their attention to detail and commitment to keeping things moving really stood out, helping both our sale and purchase progress smoothly. We would not hesitate to recommend Hall and Scott to anyone looking for a reliable and supportive estate agent.
5/5
FacebookFantastic service from start to finish. They were always on the ball, quick to respond, and made the whole process feel easy. Communication was excellent, and I always felt fully informed. Genuinely one of the best estate agents I’ve dealt with, would definitely use again and recommend to others.
5/5
FacebookHaving sold our last house and several previously via Hall & Scott, we would like to thank all of the excellent staff for the maximum effort and courtesy during the sales of each property. They held the sales process together to completion, resulting in a happy buyers and sellers. We can highly recommend them. Keep up the good work! John and Christina
5/5
FacebookDelighted with the service from start to finish. I hadn't sold a property for over 25 years so I did need my hand holding throughout the process. Hall & Scott were very understanding and were excellent at explaining the process to me. They helped me negotiate my onward purchase through another estate agent in Exeter and also recommended a local solicitor to me who was excellent. Thank you to the Exmouth team for making my move so smooth.
5/5
GoogleRating only, no written review.
5/5
GoogleRate experience of selling a family property through Hall and Scott highly.Symon Garrett was receptive to our wishes and remained in good supportive contact throughout the process. Response times prompt and office staff helpful .
5/5
GoogleVery easy to work with
5/5
GoogleDealt with the sale of my deceased mother’s home efficiently and with compassion. All communication with the team was great, thank you.
Thank you so much for your very kind review
5/5
GoogleWe have purchased a property through Hall and Scott, very professional service, very proactive to arrange viewings and helpful with giving advice regarding local building specialists. A very friendly team that goes the extra mile on behalf of both vendor and buyer. I would not hesitate to recommend this Agent and we are very pleased with the service. We were particularly impressed with communications and swift responses to our queries.
Thank you for your very kind review
5/5
GoogleWe have signed contracts with completion in the next few days. We would like to thank the staff at Hall and Scott for their very professional and courteous attention. We were attended by Mike Henderson and quite frankly we would not have got through without him. His attention, kindness and professionalism was second to none. Keeping us updated throughout and also helping us with our purchase in another part of the country. We will be forever grateful to Mike and whilst moving from the area we will always regard him as a friend and wish him all the best for the future. Thank you Hall and Scott and Mike.
Thank you for your very kind review. We are all absolutely delighted to have achieved a positive outcome as we know how important it is for you both. It has been our pleasure to work with you and we wish you both every happiness in your new home.
5/5
GoogleDelighted with the service from start to finish. I hadn't sold a property for over 25 years so I did need my hand holding throughout the process. Hall & Scott were very understanding and were excellent at explaining the process to me. They helped me negotiate my onward purchase through another estate agent in Exeter and also recommended a local solicitor to me who was excellent. Thank you to the Exmouth team for making my move so smooth.
5/5
GoogleAll the staff within Hall&Scot have always been extremely helpful and supportive towards us in our discussions to look around the new properties we are interested in to buy . We have no problem in recommending the company.
Thanks Edward, we are always happy to help with your search for your next home.
1/5
GoogleI think any new tenant should be very careful when dealing with this agent. First the property was a dreadful mess when moving in illegal bathroom light, rubbish left by previous tenant took over 6 weeks before l could use the refuse bin, stained carpets, grass over foot high, hedge so out of control it took months to get it sorted it was also hawthorn and brambles physically injured my dog who now has real scare. Photos used on inventory where dated 2 yrs before l moved in. Then insult to injury they stole £400 of my deposit after l disputed the fee without going via deposit protection scheme.... stay away Update after reply. Tried that for two months she still thought it was OK to take £400 for bag of grass seed!
If you would like to contact our lettings manager Tina she would be happy to discuss this with you
5/5
GoogleAmazing committed staff ,a great agency
Thank you for your kind review
5/5
GoogleExcellent support and guidance from friendly, professional team, all of whom were prepared to share their knowledge and expertise. High level interpersonal skills. I would certainly recommend the Ottery St Mary branch to anyone looking to put their property on the market.
Thank You for very kind review
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank You for your kind review
5/5
GoogleHall and Scott were our Estate Agents to sell our property in Ottery. Dean and the team were fantastic and so pleased we chose them, 💯 percent recommend. …
Thanks for your positive feedback Lisa, your buyers were super excited to be moving into your property and we hope you will be happy in your new home.
1/5
GoogleI think any new tenant should be very careful when dealing with this agent. First the property was a dreadful mess when moving in illegal bathroom light, rubbish left by previous tenant took over 6 weeks before l could use the refuse bin, stained carpets, grass over foot high, hedge so out of control it took months to get it sorted it was also hawthorn and brambles physically injured my dog who now has real scare. Photos used on inventory where dated 2 yrs before l moved in. Then insult to injury they stole £400 of my deposit after l disputed the fee without going via deposit protection scheme.... stay away Update after reply. Tried that for two months she still thought it was OK to take £400 for bag of grass seed!
If you would like to contact our lettings manager Tina she would be happy to discuss this with you
1/5
FacebookDon’t bother lodging a complaint about this company as the ombudsman only listen to one side and that is Hall and Scott’s. Will never do business with this company ever again as one of their team lied on a number of issues. Conversations were had that they denied ever taking places
5/5
GoogleHave both sold and purchased through Hall & Scott (and assisted a family member with their sale) and H&S would be my definite go to should I need an estate agent again in the future. Communication is great, the whole team are friendly, and forthcoming with helpful information.
Thank you for your kind review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ottery St. Mary has the most, with 52 reviews rated 4.2 out of 5, followed by Exmouth with 11.
The two Hall and Scott offices, by town:
