Trusted Agent profile · North Yorkshire

GSC Grays estate agents in Barnard Castle, Catterick Garrison, Boroughbridge and 1 more

4.3

★★★★★ Great

73 reviews across 5 offices and 4 platforms

www.gscgrays.co.uk

GSC Grays has five offices, in Barnard Castle, Catterick Garrison, Boroughbridge and Bedale (two offices) (North Yorkshire). Together they have 73 reviews on four platforms, rated 4.3 out of 5 overall.

Google logo

4.4 / 5

62

Reviews on Google

All 5 offices

Facebook logo

4.0 / 5

8

Reviews on Facebook

All 5 offices

The Trusted Agent logo

1.0 / 5

1

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

GSC Grays's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 62 reviews on Google only. Show every review

5/5

Google

Fantastic people to deal with at GSC Grays, Barnard Castle. For me they are by far the best estate agents In the North East. Had they been working for a member of their own family, they couldn't have done anymore.

Brett · 11 October 2021 · GSC Grays Barnard Castle

Agent replied · 11 June 2024

Dear Brett, thank you for taking the time to leave a review. We are glad you had a great experience with us and we wish you the best of luck in your new home.

5/5

Google

As a purchaser of a house on the market with CSC Grays, we found them extremely helpful all the way through the process. They regularly contacted us with updates on the purchase and assisted us promptly with any issues and questions. They'll certainly be our first choice should we ever put our house on the market.

Andrea · 11 October 2021 · GSC Grays Barnard Castle

5/5

Google

I was very impressed with the work of GSC Grays. They were representing the people we were buying a house from and although we were on the receiving end of their prompting for information to assist their client with a prompt sale. I was very impressed at how involved they were throughout the process. I wish we had used them for the sale of our house too in the chain as the service they offered for their client was brilliant.

Lynne · 11 October 2021 · GSC Grays Barnard Castle

Agent replied · 11 June 2024

Dear Lynne, thank you thank you for taking the time to leave a review. We hope you are enjoying your new home.

5/5

Google

We recently sold a house through the Barnard castle office and purchased another from the same office. The team of Catherine, Vicky and Sophie made the whole process of buying and selling so easy and stress free! They are all very efficient and so professional and yet have the time to be genuinely helpful and friendly in their approach, nothing is ever too much bother. They were truly a joy to deal with and we would recommend their services to anyone. Keep up the good work! Thank you for everything! Mr & Mrs B

Sue · 11 October 2021 · GSC Grays Barnard Castle

1/5

Google

Awful experience. They’ve pulled the rug from under us. Sometimes when I rang I got unhelpful staff too.

Bhavini · 11 October 2020 · GSC Grays Barnard Castle

Agent replied · 11 June 2024

Dear Mr Messham, thank you for bringing this to our attention. We have subsequently investigated this and will respond to you directly via email. Kind regards GSC Grays

5/5

Google

Absolutely excellent service. The team couldn't do enough, and nothing was too much trouble. They were so helpful and supportive in what was a very challenging process and made us feel like their only customer. Would 100% recommend them.

Claire · 11 October 2020 · GSC Grays Barnard Castle

1/5

Google

Poor customer service at one particular branch, Unhelpful dismissive and rude staff.

Andrew · 11 October 2019 · GSC Grays Barnard Castle

Agent replied · 11 June 2024

We are very sorry to hear that you feel the service was below standard. There are company procedures and government legislation that our staff have to follow when letting a property, particularly around Anti-Money Laundering Regulations and references. We pride ourselves on taking our customers through these policies in a professional and helpful manner. In light of your comments, we will review our staff training.

5/5

Google

Hey am salim karoyo looking for an assistant,there is ma friend Hokins Kenedy sent me some stuffs to kenya through GSC how can i get those stuffs??

Salim · 11 October 2016 · GSC Grays Barnard Castle

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about GSC Grays

Which GSC Grays office has the most reviews?

Barnard Castle has the most, with 51 reviews rated 4.2 out of 5, followed by Catterick Garrison with 12.

Where are the GSC Grays offices?

The five GSC Grays offices, by town:

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