Trusted Agent profile

Greystar estate agents in London, Hounslow, Fulham and 2 more

3.1

★★★★★

465 reviews across 8 offices and 2 platforms

Greystar has eight offices, in London (four offices), Hounslow, Fulham, Lambeth and Tower Hamlets. Together they have 465 reviews on two platforms, rated 3.1 out of 5 overall.

Google logo

4.6 / 5

262

Reviews on Google

All 8 offices

Trustpilot logo

203

Reviews on Trustpilot

Business-wide

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Our offices

Greystar's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 262 reviews on Google only. Show every review

5/5

Google

The staffs here are very helpful and kind. Big shout out to Kornelijus. He is always polite and fix the problems really quickly.

Mi · 27 June 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Mi, Thank you so much for taking your time to leave us a review! We really appreciate the kind words about Kornelijus and our team! Many thanks, Magda

5/5

Google

The Mylo team is absolutely fantastic! Special thanks to Matt for all his help during the move-in process, and to Kornelijus from the maintenance team for being incredibly responsive and quick in resolving any issues around the house. The support has made settling in a great experience!

Kriti · 16 June 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Kriti, Thank you so much for your kind words! We're thrilled to hear Matt and Kornelijus made your move-in and settling-in experience so smooth, I'll be sure to pass on your thanks to them. Welcome to Mylo! Many thanks, Magda

5/5

Google

I had a really wonderful experience with Kornelijus, he came and solved my maintenance issue quickly, and carefully explained everything to me so I would understand. He was kind enough to also point out other issues in my apartment that helped out a lot. Thank you!

Jowhara · 16 June 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Jowhara, Thank you for your lovely review! We're so pleased to hear Kornelijus was helpful, thorough, and took the time to explain everything, he’ll be glad to know his support made a difference! Many thanks, Magda

5/5

Google

I had an amazing experience touring this property, Andrew from MyLo was incredibly helpful and professional.

Bro · 13 June 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Bro, Thanks so much for the 5 star review! Your feedback is much appreciated and we will make sure we pass it along to Andrew! Many thanks, Magda

5/5

Google

Kornelijus provided excellent service on very short notice. He quickly and efficiently replaced a lightbulb and managed to retrieve an earring that had fallen down the drain. The work was done promptly and to a high standard. I wouldn’t hesitate to recommend him Thank you

Mayss · 11 June 2025 · Greystar Lambeth

Agent replied · 9 September 2025

Hi Mayss, Thank you for your 5 star review! We are glad to hear Kornelijus has provided great service, your feedback goes a long way! Many thanks, Magda

5/5

Google

The Mylo team have been excellent to work with! Ihsaan and Matt have been friendly, responsive and easy to work with, and Korenlijus in the maintenance team has been super quick to resolve the issues we had on moving in. Great experience with the team so far :)

NB · 11 June 2025 · Greystar Lambeth

Agent replied · 9 September 2025

Hi NB K, Thank you for taking the time to leave us a lovely review! Your feedback is greatly appreciated, we are glad to hear that the team, particularly Ihsaan, Matt and Kornelijus have made your experience with us a positive one! I will ensure this is shared with them. Many thanks, Magda

5/5

Google

Absolutely brilliant service from Kornelijus from start to finish. The maintenance team is always polite, professional, responsive and very efficient. Every issue I have raised has been sorted quickly and with care. A big thank you for making everything so easy and stress free!

Gov · 11 June 2025 · Greystar Lambeth

Agent replied · 9 September 2025

Hi Gov, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with Kornelijus and our maintenance team. Your feedback means a lot, and we’re glad we could make things easy and stress-free for you! Many thanks, Magda

5/5

Google

Kornelijus was super professional and fixed the maintenance issues in the apartment really quickly, even on short notice. Really appreciated the fast help and great job!

Ebrar · 11 June 2025 · Greystar Lambeth

Agent replied · 9 September 2025

Hi Ebrar, Thank you for the lovely review! We’re so pleased to hear that Kornelijus was able to quickly assist with the maintenance issues. We really appreciate your kind words! Many thanks, Magda

5/5

Google

I moved into Wiverton Tower a few weeks ago and so far have been very impressed by the friendliness and professionalism of its staff so far. Ihsaan and Matt have been friendly, responsive and easy to work with, and Cornelius in the maintenance team has been very quick to resolve the issues we had on moving in.

NB · 4 June 2025 · Greystar Tower Hamlets

5/5

Google

Mylo's Maintenance, specifically Kornelijus, are one of the reasons i've remained a resident of Mylo for a number of years. It is highly comforting to know you have an on site specialist who will help you with your maintenance issues in not only a professional and diligent manner but responds to your problems within a matter of hours.

Hazel · 21 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Hazel, Thanks so much for your kind words! It's great to hear that Kornelijus’s quick and reliable help has made such a difference, we really appreciate you being part of the Mylo community for all these years. Many thanks, Magda

5/5

Google

Kornelijus! Every time I have a problem, he solves it quickly! For example, today's smoke alarm has been tormenting me for three days! I sent an email, and he came first thing this morning to fix it. I can finally have a quiet day! Thank you!

QING · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Qing, Thank you very much for your review, we are glad to hear Kornelijus has been helpful! Many thanks, Magda

5/5

Google

Recently moved into the Penthouse unit. Kornelijus and the team have been so incredibly helpful in assisting throughout what is generally a very stressful process. He has gone above and beyond. Having lived in Embassy Gardens for several years, I was not sure what to expect, however my expectations have been exceeded.

Jonathan · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Jonathan, Thank you so much for your lovely feedback! We are glad to hear about your positive experience and will make sure to share this with Kornelijus. Many thanks, Magda

5/5

Google

We have lived in mylo for a year now and are really happy! Special thanks to Kornelijus who is always on hand if we have any maintenance issues. These are always dealt with quickly.

Hannah · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Hannah, Thank you for your great feedback and kind words for Kornelijus, we will make sure we pass it along to him! Many thanks, Magda

5/5

Google

In my time living here, I've had the pleasure of dealing with Kornelijus from the Mylo maintenance team, and I must say, his work is consistently excellent. There’s a certain ease in knowing that when something goes awry, he’ll arrive not just with the tools to fix it but with the quiet confidence of someone who knows exactly what they're doing. Efficient, courteous, and reliable, qualities that are far too rare these days. My sincere thanks to Kornelijus for making the small disruptions of daily life far easier to bear.

Dimitri · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Dimitri, Thank you so much for taking the time to leave us such lovely review. We are glad that Kornelijus has been helpful throughout your stay with us, we will ensure this feedback is shared with him. Once again thank you for your kind words. Many thanks, Magda

5/5

Google

I cannot say more about Kornelijus. I’ve never noticed anyone’s work ethic until I moved into Nine Elms Point. He has been so helpful with my move from answering all my questions to any requests, with a smile! His attention to detail doesn’t go unnoticed.

Maggie · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Maggie, Thank you so much for your lovely feedback for Kornelijus. It is much appreciated and we will make sure to pass it along! Many thanks, Magda

5/5

Google

In my 9 years of living in London, never have I had consistently good maintenance support. Since I moved to Nine Elms, the mylo maintenance team, and specifically Kornelijus from the Mylo maintenance team, have been absolutely stellar in supporting me with any minor issue that arises with the maintenance of my flat. His work is consistently excellent. And this Provides me with the peace of mind in knowing that issues will be resolved quickly and with high standards. Thank you!

Luigi · 16 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Luigi, Thank you for taking your time to leave such lovely feedback for Kornelijus and the maintenance team. We are delighted to hear they've been helpful and quick on resolving any maintenance requests. Many thanks, Magda

5/5

Google

We had a great experience with Kornelijus from the Mylo maintenance team. He was extremely efficient and professional. He arrived on time, worked neatly, and explained everything clearly. We’re very grateful for his help.

Joshua · 14 May 2025 · Greystar Lambeth

Agent replied · 16 April 2026

Hi Joshua, Thank you for your kind words about Kornelijus, this is very appreciated and I will make sure he is aware of your feedback. Many thanks, Magda

5/5

Google

A great living space that seems to come with a lot of amenities for residents. Very well thought out layout of buildings and gardens.

Mo · 12 May 2025 · Greystar London (2 Vanguard Way)

Agent replied · 11 October 2026

Hi Mo Thanks for your feedback! Glad you liked what you saw at Equipment Works - you clearly have excellent taste, and know an amazing neighbourhood when you see one. :) Equipment Works Management Team

5/5

Google

Kornelius and Julius are the best from the team! They are so helpful, and the induction are great !

LILY · 16 April 2025 · Greystar Lambeth

Agent replied · 10 November 2024

Hi Lily, Thank you for your great feedback and kind words for Kornelijus and Julius, we will make sure we pass it along! Many thanks, Magda

5/5

Google

Andi was very helpful in finding the best apartment suitable for my liking, as he is always there whenever i face a problem regarding the apartment, honestly best service, the apartment itself is very cozy and home like,would recommend checking it out if your looking to rent.

Nouf · 16 April 2025 · Greystar Lambeth

Agent replied · 10 November 2024

Hi Noufi, Thank you so much for your kind words, Andi is certainly a great asset to the team! We're thrilled to have you with us, and it's great to hear that you’ve been happy with the service as that's what we strive to deliver here at MyLo, Thanks again for recommending us! Many thanks, Matt

5/5

Google

I have been moving in for one month but The maintenance team kornelijus and his partner really helps us alot in different troubles and they respond really fast

Aneirin · 16 April 2025 · Greystar Lambeth

Agent replied · 10 November 2024

Hi Aneirin, Thank you for taking your time to share your review, we are glad to hear the maintenance team has been helpful and responsive. Your feedback means a lot to our team. Many thanks, Magda

5/5

Google

Kornelijus is such a friendly and professionnel guy! Thank you !

Sidi · 16 April 2025 · Greystar Lambeth

Agent replied · 22 October 2024

Hi Sidi, thank you very much for your lovely feedback about Kornelijus! It really goes a long way. Many thanks, Magda

5/5

Google

Kornelijus is great ! Quick help and quick fix ! Pro !

Mingyu · 16 April 2025 · Greystar Lambeth

Agent replied · 22 October 2024

Hi Mingyu, thank you so much for your lovely feedback, we will make sure we share it with Kornelijus! Many thanks, Magda

5/5

Google

Cornelius really helps us a lot, and this apartment is so nice and convinced for living.

Kiki_ · 16 April 2025 · Greystar Lambeth

Agent replied · 22 October 2024

Hi Kiki, we are very glad to hear Kornelijus has been helpful and that you enjoy your apartment! We appreciate you taking your time to share your review! Many thanks, Magda

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Questions about Greystar

Which Greystar office has the most reviews?

London (2 Vanguard Way) has the most, with 339 reviews rated 2.7 out of 5, followed by London (55 & 57 Nine Elms Lane) with 214.

Where are the Greystar offices?

The eight Greystar offices, by town:

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