Gregory Brown reviews in Staines upon Thames and Ashford

★★★★★ 4/5

Google

Huge thanks to Gregory Brown for their professional and friendly support with purchasing a property. Viewings were always arranged quickly and staff answered our questions promptly, were professional, gave us time and space in each property and once we put an offer in, communication was excellent and always very quick. Thank you to Tom, Will and also Jodie who patiently and supportively showed us a lot of homes!PositiveResponsiveness, Quality, Professionalism

Sophie · 23 October 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

We've used Gregory Brown Staines for two house sales now. Both times the team have been incredibly helpful. Will and Tom have helped us push sales through within desired timelines and been competitive with % of sale. Highly recommend.PositiveResponsiveness, Professionalism, Value

Evie · 23 October 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

They say that buying and selling a property is one of the most stressful experiences to have and rightly so, but the support, guidance and professionalism at Gregory Brown made the experience far less gruelling for us. We mainly dealt with, Tom Elliott who was proactive from the start, keeping us up to date throughout 'the adventure' and got us past the finish line with flying colours. The team at Gregory Brown are polite, reliable, very knowledgeable of the Staines area and we'd highly recommend their services to anyone looking for an Estate Agent.PositiveResponsiveness, Quality, Professionalism

Mark · 23 October 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

I worked here for a few months part time. It was a great place to work. I would highly recommend anyone to work here or buy a property through this company as they will always look after you.

Lala · 8 September 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

Just bought our house thru GB and Tom & Will were just fab! They were really proactive and followed the sale all the way thru to the end and were very supportive of my being stressed! Very happy to recommend them.

Kathryn · 30 July 2021 · Gregory Brown Staines upon Thames

★★★★★ 3/5

Google

Not used them so can't comment.

Andrew · 30 July 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

Everyone we were in touch with at Gregory Brown were excellent. So efficient, polite and speedy in their response. Tom in particular kept us constantly in the loop. In what is a stressful process (because buying a house is), he helped us feel reassured 'stuff' was actually happening. Highly recommend!

Prudence · 11 July 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

After desperately searching for our home during the stamp duty holiday we were very nearly running out of time after missing out on many properties to cash buyers and higher bids. We had almost given up before seeing our house come on the market with Gregory Brown in Ashford. Elliot showed us around initially, we really liked it but were convinced we would lose out again, the Gregory Brown team really helped fight our corner to win this property and ensure we completed within the stamp duty holiday. I cannot express enough gratitude to the team, it was so refreshing to have Jeremy working so closely with us too as Directors don't often get so involved. Thank you again Gregory Brown team, it has been a pleasure dealing with you all.

Nicola · 11 July 2021 · Gregory Brown Ashford

★★★★★ 4/5

Google

Rating only, no written review.

Dimitris · 2 July 2021 · Gregory Brown Staines upon Thames

★★★★★ 1/5

Google

Horrible and rude people, seen a property advert in Ashford Surrey, posted late Friday 28.05.21 so phoned them first thing on Saturday morning, property was available and we were told to wait until they arrange a viewing, we waited till lunch same day and phoned them back again to see if they got a spot for us, them we were told that all viewings will be arranged on Wednesday or Thursday. Somehow I already had a bad feeling about them, so decided to phone them today just to make sure we are still on the list for viewing, and for our surprise, we were told that property is no longer available and someone had a viewing on Saturday and left a deposit already... like seriously!!!!! Obviously we complained about it, but it seems like it's there usual behaviour and we were also told not to phone them again, if we not happy about there service!!!NegativeQuality, Professionalism

Indre · 22 June 2021 · Gregory Brown Ashford

★★★★★ 1/5

Google

Pathetic after sales service. We bought a house recently through this agency and initially everything was going fine, until viewings and paying the deposit. Subsequently the process of signing up took little longer than expected as we had to get our signed contracts from India, and due to the pandemic, logistic services were disrupted. Meanwhile we started receiveing emails from them, doubting our intentions of buying the house, and our credibility, and this made us very furious. Never expected such an approach towards a customer/prospect. Specially after having paid the deposit towards the house. Even once the sale was complete there was no proper guidance as to how to go about the electricity and gas or water connections and registrations for the same. They didn’t even tell us which company to contact for these matters. I even called them once with this regards hoping for some assistance, but all we received from the other end, was a guy on the phone asking us in a harsh tone, “Do you expect me to do the registrations for you as well?”. Such a rude behaviour towards a customer, never expected this from GB. Heights of unprofessionalism. We never asked him to do the registration, was just asking for assistance being a first time buyer. Totally disappointed and Would never recommend them to anyone.NegativeResponsiveness, Quality, Professionalism, Value

Leona · 22 June 2021 · Gregory Brown Ashford

★★★★★ 1/5

Google

The Manager need some sort of treatment when it comes to dealing with buyer. Poor communication, Rude. I dont trust all their google reviews, hardly few seems to be true & genuine the rest or just 1 or twice contributor or call it a fake accountNegativeQuality

Kevin · 21 June 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

This is the second time of using Gregory Brown albeit 17 years apart but still a great company to work with, constantly communicating to keep us updated, put our house on the market in July 20 and they sold it in 8 days, completed 16th Dec with a complicated chain during Covid, Well done and thanks to Tom and the great Team.PositiveResponsiveness, Quality, Professionalism, Value

Darren · 21 June 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

A highly professional and (in a good way) 'traditional' Estate Agency. Despite all the problems of Covid-19, the lockdown etc Gregory Brown sold my flat with no problems. Excellent, friendly and competent service that I'm happy to recommend to others.PositiveResponsiveness, Quality, Professionalism

Chris · 21 June 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

Selling a house from Australia could have been such a headache! Tom Elliott made it so easy for us. Constantly keeping us posted with the progress of our sale and ultimately getting the best price for our house was always his goal. I would highly recommend using Gregory Brown!PositiveResponsiveness, Quality, Professionalism, Value

Sue · 21 June 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

We’ve used Gregory brown a couple of times over the last few years, first to rent out and then to sell our house. On both occasions the service was excellent, helping us to rent the house at offer price within only a few days, and second time around to agree a sale price within a week! We had fantastic support and communication throughout the process from Will who dealt with a few tricky issues with the chain, and we completed at the start of the year. Huge thanks to the GB team - would strongly recommend.PositiveResponsiveness, Professionalism, Value

Rosie · 21 June 2021 · Gregory Brown Staines upon Thames

★★★★★ 5/5

Google

Let my property through Gregory Brown. They found me a tenant in no time and kept up to date throughout the proceedings. Definitely recommend them them to anyone looking for a good service.

Oli · 18 June 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

I use gregory brown to sell my house in ashford. very reasonable on fee and best service. wouldn't use any other estate agent now. always helpful, knowledgeable, and made sure everything happen as it should. five stars!

Yun · 18 June 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

I have now purchased 2 houses in the last 6 years with the sales team. Highly recommend

Jon · 18 June 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

I have now moved into a property with gregory brown. The house has some small problems when i moved in but they have been sorted very quickly by them. very good service thank you.

Arun · 2 June 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

It took me one week from first calling GB about the property and receiving the keys for my new apartment. The friendly staff members I had a pleasure of dealing with: Harry, Elliot and Amanda were trying the best to help me out and the whole process was very clear from start to finish. Highly recommend!

Tom · 23 April 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

I'm in the middle of buying my first house and these guys have been fantastic with the help I have received, looking forward to moving in and getting my keys....Great job.

Robert · 22 April 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

Without doubt, the best estate agents that I have come across. So helpful with the purchase of our lovely new house. Nothing seemed to be too much trouble for them. We will definitely be using Gregory Brown if we ever come to sell. Thank you all for your hard work! Sian and Greg.

Sian · 13 April 2021 · Gregory Brown Ashford

★★★★★ 5/5

Google

Rating only, no written review.

David · 6 April 2021 · Gregory Brown Staines upon Thames