Trusted Agent profile

Grainger estate agents in Newbury and London

3.0

★★★★★

425 reviews across 2 offices and 2 platforms

Grainger has two offices, in Newbury and London. Together they have 425 reviews on two platforms, rated 3.0 out of 5 overall.

Google logo

4.5 / 5

83

Reviews on Google

All 2 offices

Trustpilot logo

342

Reviews on Trustpilot

All 2 offices

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Our offices

Grainger's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 83 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Caraba · 5 October 2026 · Grainger London

5/5

Google

I’ve lived here for 4 years and have had a really positive experience overall. The location is excellent, with the station right across the road, easy access to the Jubilee line, DLR and buses, plus plenty of shops nearby. The apartment is spacious for a one-bed, and the management team are helpful and quick to resolve any issues. Overall, a great place to live.

Krupa · 12 September 2026 · Grainger London

5/5

Google

I’ve stayed at Argo Apartments for the past four years and have had a fantastic experience throughout. The staff are always friendly and helpful, the location is excellent, and everything you need is within a short walk. It’s been a great place to stay, and I would highly recommend Argo Apartments to anyone looking for a place to stay.

Ajay · 12 September 2026 · Grainger London

2/5

Google

We booked a viewing, but Nathan never reached out to us. When the scheduled time came and went, we waited around for a while and eventually managed to get hold of him through another member of staff. After the viewing, he said he would send us an offer form, but once again, we heard nothing from him. We didn’t even have his contact details, so there was no way to follow up with him directly. If you’re this uninterested in renting out your properties, then don’t bother. The whole experience says a lot about how poorly this place is managed.

Aotake · 12 September 2026 · Grainger London

Agent replied · 12 October 2026

Hello, Thank you for your review, we are sincerely sorry to hear about the poor customer experience on this occasion. This is not the level of customer service we strive to provide to our residents and beyond - we will be investigating further on our end to understand how this happened. If you'd like to get in touch with us to discuss this further, please do reach out at feedback@graingerplc.co.uk and we'll take it from there. Best wishes, The Grainger Team.

5/5

Google

Paul has been brilliant to deal with. He is friendly, quick to help, and always professional.

Ben · 12 August 2026 · Grainger London

5/5

Google

I've been living at Argo Apartments for over three years, and it's been a very positive experience. Apart from the excellent location and convenience, the support from the on-site team has made living here even better. On the rare occasions when household-related issues have arisen, they've always been handled efficiently and with minimal hassle. A big thank you to the reception/concierge team for always being approachable, helpful and professional. A special mention to Angela Okhumoya for her prompt communication, flexibility and genuine willingness to help. She's always approachable, takes the time to listen, communicates clearly and ensures that things are resolved quickly and smoothly. I'd also like to give a shout-out to Paul for his consistent helpfulness, positive attitude and friendly approach. Overall, it's been a great place to live, and the excellent support from the team is a big part of what makes it such a positive experience.

Akshay · 12 August 2026 · Grainger London

5/5

Google

We’ve had a great experience living at Argo Apartments. The excellent amenities, especially the beautifully designed spaces for small gatherings and the well-equipped gym, really set it apart. A special thanks to Angela, who is always prompt, understanding, responsible, and action-oriented. She handles every request efficiently and has made our experience here even better. Highly recommended!

Manali · 12 August 2026 · Grainger London

5/5

Google

Very positive experience living at Argo Apartments. The location is extremely convenient, the building is well maintained and has a lot of useful facilities including a gym and common area. The apartment itself was very spacious. The reception and management team are extremely friendly. Special thanks to Paul and Angela for the great service.

Vishal · 12 July 2026 · Grainger London

5/5

Google

Very positive experience living at Argo Apartments for almost 4.5 years. The location is extremely convenient, the building is well maintained and has a lot of useful facilities including a gym, common area and rooftop terrace. The apartment itself was very spacious and sun facing making it the best apartment. The reception and management team are extremely friendly. Special thanks to Paul and Angela for the great service.

Sushmita · 12 July 2026 · Grainger London

5/5

Google

Paul has been very helpful and attentive. Highly recommend granger.

Geri · 12 July 2026 · Grainger London

5/5

Google

The Resident Services team at Argo are incredibly friendly, helpful and professional. They are always available and responsive to questions, and ready to assist residents whenever needed. A special thank you to Paul, whose positive attitude and willingness to help made a great first impression and have been greatly appreciated.

Sharon · 12 July 2026 · Grainger London

3/5

Google

Rating only, no written review.

Albertas · 12 July 2026 · Grainger London

5/5

Google

Rating only, no written review.

Wola · 12 July 2026 · Grainger London

5/5

Google

Really happy with my stay at Argo Apartments. The staff, Paul and Angela in particular genuinely care for the residents and make them feel comfortable. They are friendly, responsive and went out of their way to make sure. I was looked after. Feels good to live somewhere that actually cares about its residents after dealing with 2 nightmare landlords in the past.

Srikanth · 12 June 2026 · Grainger London

Agent replied · 12 October 2026

Thank you for your 5-star review! We are glad that we have made a positive impact on your experience. Kind regards, Toni Muravsky (Senior Resident Services Manager)

4/5

Google

Rating only, no written review.

Rolandas · 12 June 2026 · Grainger London

5/5

Google

We had a very positive experience living at Argo Apartments. The location is extremely convenient, with Canning Town station right downstairs and shops such as Lidl, Morrisons and Tian Tian Market nearby. The building feels safe and well managed, with useful facilities including a gym, common area, meeting room and parcel room. The flat itself was spacious, practical and generally quiet, with good storage and secure fob access. The reception and management team were also friendly and helpful throughout our tenancy. Special thanks to Paul and Angela for their kind support, especially during the move-out process. Overall, we really enjoyed living here and would be happy to recommend Argo Apartments.

Esther · 12 June 2026 · Grainger London

Agent replied · 12 October 2026

Thank you for your 5-star review! We are glad that we have made a positive impact on your experience. Kind regards, Toni Muravsky (Senior Resident Services Manager)

5/5

Google

We have been living at Argo Apartments by Grainger for the past year, and overall it has been a very positive experience. During our tenancy, Paul and Angela have both been consistently helpful, responsive, and professional. Whenever we had questions or needed assistance, they replied in a timely manner and made the process straightforward and stress-free. Communication has always been clear and friendly, which we really appreciated. Overall, the experience has been smooth and well-managed, and we are grateful for their support throughout our stay.

Xiaoya · 12 June 2026 · Grainger London

Agent replied · 12 October 2026

Thank you for your 5-star review! We are glad that we have made a positive impact on your experience. Kind regards, Toni Muravsky (Senior Resident Services Manager)

5/5

Google

Argo Apartment was Great. Paul was awesome very friendly, approachable and genuinely helpful guy. That kind of service makes a real difference. I have no hesitation recommending Argo Apartments to anyone looking for a well-managed, comfortable place to live.

Bhargav · 12 June 2026 · Grainger London

5/5

Google

I recently booked the guest suite at Argo Apartments and had a great experience from start to finish. The team were incredibly helpful throughout the process, and everything was handled quickly and professionally. A special thank you to Paul for making the booking so straightforward and for being so accommodating. Their communication was clear, friendly, and genuinely made the whole experience smooth. The building itself is well‑maintained, and the guest suite is a brilliant option for visitors. Really impressed with the service and the team behind it.

Tay · 16 February 2026 · Grainger London

5/5

Google

The location is excellent, with plenty of shops, cafes, and amenities nearby, and it’s extremely convenient being so close to the station. The building itself is well maintained and comfortable, particularly well insulated 🌤️. The staff working there are very friendly and always keen to help. …

Kai · 16 February 2026 · Grainger London

5/5

Google

I've been living at Argo for the past five years and it has been a great experience. The resident services team (Angela and Paul) have been great - they're always quick to help with any issues or requests. I've always felt well taken care off here. Loong, the building manager, also does a great job ensuring that things are running smoothly and needs are addressed promptly. Overall, I've had no issues during my time here. The team goes above and beyond and I couldn't be happier living at Argo!

Raeesa · 12 November 2025 · Grainger London

5/5

Google

I’m so happy living at Argo Apartments! The team is amazing they handle all my requests professionally and friendly making me feel very welcome. The amenities are great, especially the roof terrace where I relax and reflect and the lounge with table tennis is fun too. They also go the extra mile to keep everyone safe and secure. The Grainger team made settling in easy and took good care of my parcels. Overall, I feel very taken care of and happy here. I highly recommend Argo Apartments! They really live up to their slogan “Rent Well Live Well”

Abdulahi · 13 September 2025 · Grainger London

5/5

Google

Helpful staff and good amenities! Great location next to public transport. Erelinda in particular has been fantastic and always extremely helpful :)

JC · 19 March 2025 · Grainger London

5/5

Google

Erelinda has been super helpful when we've needed assistance or something has broken

Timothy · 24 February 2025 · Grainger London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Grainger

Which Grainger office has the most reviews?

Newbury has the most, with 268 reviews rated 2.2 out of 5, followed by London with 157.

Where are the Grainger offices?

The two Grainger offices, by town:

  • London: Silvertown Way, London, E16 1ED
  • Newbury: Market Street, Newbury, RG14 5LX

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