★★★★★ 5/5
GoogleI would like to say a huge thank you to Demi at Gowland and White for all her help with the recent sale of my property. The level of customer service, communication, and attentiveness throughout the whole process was excellent.
From start to finish, everything was handled smoothly and efficiently, making what can often be a stressful experience feel straightforward and hassle-free. I couldn’t recommend Demi and the team at Gowland and White highly enough to anyone looking to sell their home. Thank you again for all your hard work!
Olivia · 22 June 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 22 August 2026
Thank you so much Olivia
★★★★★ 5/5
GoogleI have used Gowland White for Rentals and sales, in both cases the staff where excellent, especially Claire Towey in Sales, her communication was very efficient, kept me informed at very stage and returned my calls/emails very promptly. I would definitely recommend the company.
Denise · 11 June 2026 · Gowland White Yarm
Agent replied · 11 October 2026
Hi Denise, Thank you for the review!
★★★★★ 5/5
GoogleI’ve just recently sold my house through Gowland and White and from start to finish it was amazing service. Very glad I decided to sell through them.
A big thank you to Clare and the team for everything. It was my first time selling a house and the team were great with explaining everything to me and getting the ball rolling. Throughout the whole process they booked loads of viewings and kept me informed on the process and sent me updates on how many people were viewing the property online to actual viewings and any feedback people had after viewing the property.
Anytime I had any questions they got back to really quickly and were always happy to help or go out of their way for me. I think this was especially great because I didn’t feel like I was ever having to chase anyone up or waiting around for replies during what can be a stressful time. It also felt like they wanted to speak to me no matter how silly a question I asked and I am sure there was many.
My house sold pretty quickly with them and for the right price so I am very happy!
I would highly recommend the team to anyone looking for a very friendly, reliable and helpful team to get your property sold.
The fees as well were very very reasonable considering all the work the team puts in.
Thank you so much!
Sandra · 11 June 2026 · Gowland White Yarm
Agent replied · 11 October 2026
Thanks for the in depth review!
★★★★★ 5/5
GoogleStaff are pleasant and courteous and always kept us well informed all the way through the process. Would not hesitate to use them again!
Lolly · 11 June 2026 · Gowland White Yarm
Agent replied · 11 October 2026
Hi Lolly, thanks for this!
★★★★★ 5/5
GoogleThe team at Gowland and White are professional, attentive and friendly. They communicate regularly and effectively, keeping you in the loop at every stage. I would absolutely recommend this agency and thank Claire and Leisa at the Yarm branch for their professionalism and support in making the process of selling my property as stressless as it could be. Thank you
Karen · 11 June 2026 · Gowland White Yarm
Agent replied · 11 October 2026
Hi Karen, thanks for your kind review
★★★★★ 5/5
GoogleVery helpful and explained everything perfectly during the purchase of our first home. Would highly recommend.
Jonny · 11 June 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
Agent replied · 11 October 2026
Hi Jonny. Thanks for the review!
★★★★★ 4/5
GoogleFrom the first visit to value the property and promoting the sale and seeing through to completion the whole team dealt with professionalism, courtesy and friendly approach.
Alagappan · 11 June 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
Agent replied · 11 October 2026
Hi, thanks for the response!
★★★★★ 5/5
GoogleVery helpful and explained everything perfectly during the purchase of our first home. Would highly recommend.
Jonny · 22 May 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 22 August 2026
Hi Jonny. Thanks for the review!
★★★★★ 4/5
GoogleFrom the first visit to value the property and promoting the sale and seeing through to completion the whole team dealt with professionalism, courtesy and friendly approach.
Alagappan · 22 May 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 22 August 2026
Hi, thanks for the response!
★★★★★ 5/5
GoogleClaire Towey was professional and friendly. She was always ready to help and provide advice and did so promptly. My experience of working with Claire was very positive.
Philip · 11 May 2026 · Gowland White Yarm
Agent replied · 11 October 2026
Hi Philip, thanks for the review!
★★★★★ 4/5
GoogleGenerally a good experience. Took us 11 months to sell but the market was very slow. Initial communication, house description and photos were good. They kept in touch regularly and suggested different approaches. Sales progression process didn’t seem to add a lot as it often just duplicated information from the solicitor.
Caz · 11 May 2026 · Gowland White Yarm
★★★★★ 5/5
GoogleVery fast and responsive
Libby · 9 April 2026 · Gowland White Yarm
Agent replied · 16 April 2026
Hi, thanks for the positive feedback!
★★★★★ 5/5
GoogleAll staff were friendly, efficient and professional at all stages of sales procedure. They answered queries and kept us fully informed at all times. I would recommend them.
Caroline · 19 March 2026 · Gowland White Yarm
Agent replied · 16 April 2026
Hi Caroline, thanks for this :)
★★★★★ 1/5
GoogleAbsolutely horrible estate agents, let their landlords run into disrepair and leave a kitchen with electrics under the sink exposed with water leaking for 6 months.
Only when the council got involved they immediately sent an eviction notice under lie that he's selling because of may renters reform so he can't be challenged over the section 21. No problem.
They then try to lie and say we refused entry or cancelled appointments and continued this for months as a way to make the tenant look difficult. The tenant that has lived here for 3 years 1 year in unsafe conditions until the council got involved because my children became unwell.
So C.A (look on the website for full name) the compulsive liar, who likes to talk to tenants like trash accusing them of not paying rent and threatening them with landlords only to find the rent was paid a week early as usual and no apology offered until I argued over it.
She is an absolute nasty piece of work and has some kind of power trip going on. Provoked and provoked until I did call her everything under the sun because I am paying to live in disrepair and them saying we are cancelling appointments which we have not done!
Do check all date on photos and to me line!!! Look at my SAFE kitchen.
MrsB · 16 March 2026 · Gowland White Yarm
★★★★★ 1/5
GoogleTerrible rental service. Do not recommend
Val · 16 March 2026 · Gowland White Yarm
★★★★★ 5/5
GoogleWe want to say a big thank you to Gowland White for the quick sale of our house. From the very beginning, Clare was so professional and knowledgeable throughout the entire process.
Communication was excellent, we were kept updated by Nicola and Leisa at every stage, and any questions we had were answered quickly.
Selling a house can be stressful, but they made the process feel smooth and well-managed from start to finish. We really appreciated their efficiency, and dedication.
We would highly recommend them to anyone looking to sell their home. Thank you again for all your hard work!
Will · 16 March 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
Agent replied · 16 April 2026
Thanks Will for your kind words!
★★★★★ 5/5
GoogleFrom day one of contacting Gowland White was a pleasure. They constantly kept me up to date with every process of the sale of my property. Would highly recommend. Tommy. Stockton on Tees.
Thomas · 16 March 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
Agent replied · 16 April 2026
Thanks Thomas!
★★★★★ 1/5
GoogleTells tradesmen the tenant has MH issues or is angry and difficult when for 2 years a kitchen needed repairing and it wasn't done, it ended up collapsing and leaking water over plug sockets causing the whole house to repeatedly trip.
Blew up the oven, the fireplace, the lamp because of this issue. My children were terrified to even get a drink of water for fear of being electrocuted. 6 months like this.
Got SBC involved.They were issued immediate safety repairs notice. We was then issued a retaliatory S21.
We were told by the director of its so bad then why not just take your children and move. Like it's easy to pack up a house and find a new property in 2 months.
Just because they broke their tenancy agreement as did the landlord.
Slum agency representing slum landlords.
Disgrace a tenant by getting the usual workmen to say they won't go there because of them being angry YET they refused all quotes from anyone who wasn't on their payroll of tradesmen.
Which left nobody available, recordings of people stating were been told you have MH or are aggressive. Which I had to laugh at because of how disgusting it is.
Filed with the ombudsman and sought a solicitor.
Do NOT use this company. Absolutely take every penny and have no care or concern in the disrepair that you and especially children living in and paying to live in.
MrsB · 16 March 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
★★★★★ 5/5
GoogleWe want to say a big thank you to Gowland White for the quick sale of our house. From the very beginning, Clare was so professional and knowledgeable throughout the entire process.
Communication was excellent, we were kept updated by Nicola and Leisa at every stage, and any questions we had were answered quickly.
Selling a house can be stressful, but they made the process feel smooth and well-managed from start to finish. We really appreciated their efficiency, and dedication.
We would highly recommend them to anyone looking to sell their home. Thank you again for all your hard work!
Will · 13 March 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 13 April 2026
Thanks Will for your kind words!
★★★★★ 5/5
GoogleFrom day one of contacting Gowland White was a pleasure. They constantly kept me up to date with every process of the sale of my property. Would highly recommend. Tommy. Stockton on Tees.
Thomas · 13 March 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 13 April 2026
Thanks Thomas!
★★★★★ 1/5
GoogleTells tradesmen the tenant has MH issues or is angry and difficult when for 2 years a kitchen needed repairing and it wasn't done, it ended up collapsing and leaking water over plug sockets causing the whole house to repeatedly trip.
Blew up the oven, the fireplace, the lamp because of this issue. My children were terrified to even get a drink of water for fear of being electrocuted. 6 months like this.
Got SBC involved.They were issued immediate safety repairs notice. We was then issued a retaliatory S21.
We were told by the director of its so bad then why not just take your children and move. Like it's easy to pack up a house and find a new property in 2 months.
Just because they broke their tenancy agreement as did the landlord.
Slum agency representing slum landlords.
Disgrace a tenant by getting the usual workmen to say they won't go there because of them being angry YET they refused all quotes from anyone who wasn't on their payroll of tradesmen.
Which left nobody available, recordings of people stating were been told you have MH or are aggressive. Which I had to laugh at because of how disgusting it is.
Filed with the ombudsman and sought a solicitor.
Do NOT use this company. Absolutely take every penny and have no care or concern in the disrepair that you and especially children living in and paying to live in.
MrsB · 13 March 2026 · Gowland White Stockton on Tees (17 Bishop Street)
★★★★★ 5/5
GoogleFrom start to finish the staff were excellent. They were helpful, informative, and very proactive in finding buyers and providing feedback from viewers.
Jonathan · 13 February 2026 · Gowland White Stockton on Tees (17 Bishop Street)
Agent replied · 13 April 2026
Thank you Johnathan. It was a pleasure to help with your move
★★★★★ 5/5
GoogleExcellent service from start to finish. I was always kept in the loop from my agent Claire Smith, and even when she wasn’t in the office the level of service was maintained to her exacting standard. My thanks to everyone. I have experience of buying and selling with Gowland white and they are the best, will definitely use again.
Noname · 16 January 2026 · Gowland White Yarm
Agent replied · 16 April 2026
Thank you so much for your review :)
★★★★★ 5/5
GoogleWe purchased a property advertised by Gowland White and I found them to be extremely professional throughout. Unlike the solicitor, the aftersales team were very proactive in chasing things up and keeping me informed at every stage of the process. When I finally picked up the keys on completion day I was very surprised but delighted to be given a 'welcome to your new home' gift, which I thought was a generous and thoughtful touch.
Krysia · 16 January 2026 · Gowland White Stockton-On-Tees (17 Bishop Street)
Agent replied · 16 April 2026
Thanks for taking the time to add this great review. It is really appreciated by the team.
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