Trusted Agent profile · County Durham

Gowland White estate agents in Stockton on Tees and Yarm

4.8

★★★★★ Excellent

832 reviews across 3 offices and 2 platforms

Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 832 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

632

Reviews on Google

All 3 offices

Trustpilot logo

200

Reviews on Trustpilot

Business-wide

Our offices

Gowland White's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 630 reviews on Google only. Show every review

5/5

Google

They have an outstanding customer service, they answer any questions you may have. We had a complete nightmare with our solicitors. When I couldn’t get any answers from them, Gowland White manage to go over and beyond to finds us answer. A massive shout out to Jodene and Abby and all there team for all their hard work and keeping us from stressing out. We are so happy to finally get our keys. Thank you so much, Adam & JosiePositiveResponsiveness, Quality, Professionalism, Value

Adam · 22 June 2022 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 21 June 2024

Adam & Josie, thank you for your kind words and 5* review.

5/5

Google

A positive experience selling my property with Gowland White. Took much longer than expected for the sale to complete but this was more to do with the chain and covid. Plenty of viewings and the staff were always responsive and professional when answering my queries.PositiveResponsiveness, Professionalism

T · 22 June 2022 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 21 June 2024

Thank you for your great review

5/5

Google

When choosing what estate agents we wanted to use to sell our house Gowland and White made this very easy by being very professional and polite and not pushy at all. Throughout the process of selling the house they remained very responsive to any enquiries always replying via email or phone calls the same day and helped both myself and my wife through the sale. We worked with Abby Metcalfe who I cannot recommend enough without her help and guidance we would’ve struggled to get through the sale she routinely went above and beyond what was expected of herself. Thoroughly recommended to anyone looking to sell their house.PositiveResponsiveness, Professionalism

Richard · 22 June 2022 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 21 June 2024

Thank you Richard. Your review and kind words are really appreciated.

5/5

Google

Very helpful from beginning to end ...kept us informed the whole way through ...would highly recommend for a stress free sale

Caroline · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Caroline. Your review is appreciated.

5/5

Google

We had an extremely good experience with Demi and her team Most helpful and kept us well informed Would definitely recommend them

Lesley · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Lesley. Such positive feedback is great for the team.

5/5

Google

Abby has been amazing right the way through my purchase, very professional and friendly. Could not have moved without them!

Jamie · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thanks Jamie. Your review will be really appreciated by Abby and the rest of the team

5/5

Google

Always listened with enthusiasm and empathy. Very pleasant staff even though we were not there client. Nice touch in placing a welcome pack in the house they sold us.PositiveResponsiveness, Quality, Professionalism, Value

John · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you John. Your kind words are really appreciated.

5/5

Google

Great estate agents, communication was 10* I’m sticking with Gowland White to manage the rental side of the property because of the great experience buying through them.

Chris · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thanks for the great review. It is appreciated.

5/5

Google

I bought a house which was marketed by Gowland white. The customer service was really professional and they were really easy to communicate with for updates and they helped progress the process along.

S · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you so much for the 5* review

5/5

Google

Brilliant service! Always someone professional and polite in the office to answer any call- which is really good if you want to sell and have potential buyers. They keep files updated so other team members can pick up any queries at a later time, especially useful if I missed a call and therefore the process runs very smoothly! Thank you!

Neetisha · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you for the 5* review Neetisha

5/5

Google

Excellent service and customer relations from initial property visit to completion of sale. The staff keep you well informed and offer support too. I was very impressed and would certainly use them again in property sales.PositiveResponsiveness, Professionalism

Steve · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Steve. Your positive review is really appreciated.

5/5

Google

Gowland have been very professional throughout and praise must be given to Abby in particular, who has gone above and beyond to make sure that our sale went through as smoothly as possible.

Alex · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you for your review Alex. Your kind words will be really appreciated by Abby and the rest of the Gowland White team.

5/5

Google

Very happy with the service received by Gowland White. Always there to answer any queries and helped me achieve a quick sale. Will be using them in the near future to sell another property.PositiveResponsiveness, Quality, Professionalism, Value

Arbaaz · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you for taking the time to review Gowland White. You positive feedback is really appreciated by the team.

5/5

Google

They have an outstanding customer service, they answer any questions you may have. We had a complete nightmare with our solicitors. When I couldn’t get any answers from them, Gowland White manage to go over and beyond to finds us answer. A massive shout out to Jodene and Abby and all there team for all their hard work and keeping us from stressing out. We are so happy to finally get our keys. Thank you so much, Adam & JosiePositiveResponsiveness, Quality, Professionalism, Value

Adam · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Adam & Josie, thank you for your kind words and 5* review.

5/5

Google

Sold and bought a house through Gowland White. The service from all the staff has been excellent. Nothing was too much trouble. They were professional, timely and polite every time I was in touch.

Simon · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thanks Simon. The great review is really appreciated by the team.

5/5

Google

Gowland White were professional and approachable. Excellent service. They did a great job selling my home and providing support along the way. Would recommend!

Laura · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thanks Laura. Your great review is appreciated.

5/5

Google

A positive experience selling my property with Gowland White. Took much longer than expected for the sale to complete but this was more to do with the chain and covid. Plenty of viewings and the staff were always responsive and professional when answering my queries.PositiveResponsiveness, Professionalism

T · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you for your great review

5/5

Google

From arranging a viewing to completing the sale, Gowland White have been helpful, professional and reassuring. They consistently went above and beyond, we could not be happier with the service we received. Our particular thanks to Demi, who was always at the end of the phone to provide an update, despite it not always being her job to do so!

Samantha · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Samantha. Demi and the rest of the team will really appreciate your positive review.

5/5

Google

What can I say? It truly was excellent service from start to finish. From Richard coming to value, to Abby's continuous help throughout the whole sale process. We couldn't have done it without her. What a value to her team and Gowland White. I could not recommend them anymore when it comes to selling. 5 starts seems so small on what we would have given them. Just excellent.

Sarah · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Sarah. Your great review is really appreciated.

5/5

Google

When choosing what estate agents we wanted to use to sell our house Gowland and White made this very easy by being very professional and polite and not pushy at all. Throughout the process of selling the house they remained very responsive to any enquiries always replying via email or phone calls the same day and helped both myself and my wife through the sale. We worked with Abby Metcalfe who I cannot recommend enough without her help and guidance we would’ve struggled to get through the sale she routinely went above and beyond what was expected of herself. Thoroughly recommended to anyone looking to sell their house.PositiveResponsiveness, Professionalism

Richard · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Thank you Richard. Your review and kind words are really appreciated.

5/5

Google

I found Gowland White to be extremely professional throughout. I felt that my property was well marketed and we had plenty of genuine viewings. Nothing was too much trouble and the help and support provided was incredible. The fee was standard for agents in my area but I honestly believe their service is second to none! Thanks go to all involved but especially Abby who was outstanding.

Sharon · 17 June 2022 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 16 June 2024

Many thanks for this great review. Abby and the rest of the team will really appreciate your kind words.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gowland White is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Gowland White and its branches won awards at The British Property Awards in five years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Gowland White

Which Gowland White office has the most reviews?

Stockton on Tees (17 Bishop Street) has the most, with 418 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 380.

Where are the Gowland White offices?

The three Gowland White offices, by town:

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards, Stockton-On-Tees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent