Trusted Agent profile · Surrey and Greater London
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★★★★★
3,060 reviews across 7 offices and 1 platform
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on 1 platform, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
5/5
GoogleGreat Experience dealing with Goodfellows Sutton Samantha Bedford was brilliant to deal with, utterly Professional and was correct in Marketing our property through her knowledge of the local market . Job well done Sam and will definitely use again.
5/5
GoogleWe had a fantastic experience with Goodfellows. Special mention to Sabrina for all her support throughout. Any issues or queries were resolved on the same day. Overall an Excellent service..Brilliant Team..Highly recommended!
Thank you Mano for leaving a 5 star review.
5/5
GoogleAbsolutely brilliant service from Sabrina and the rest of the team at Goodfellows. They guided us (first time buyers) through the whole process, and did a lot of work on our behalf to speed up our terrible conveyancing firm. Everyone in the office was helpful and pleasant, I cannot recommend them enough.
Thank you Ben for sharing your experience as a first time buyer and Sabrina provided an excellent customer service, we wish you the very best in your new home.
5/5
GoogleGreat team. Thank you for all the help founding a new house for me and my family and a huge thanks to Louise for all the help and support. ☺️
It was our pleasure. Louise is committed to trying to help people particularly during these very strange times. A home is so important to feel safe in. All the best to you and your family. Thank you for choosing Goodfellows.
5/5
GoogleVery good service! Louise and all the team is so lovely and helpful. I got the property very quickly. High recommended👍🏻👍🏻 …
Thank you for your positive 5 star review.
5/5
GoogleBrilliant Service . Louise Reader is amazing made our rehoming process fast , efficient and with care . Everything a tenant could ask for . Thank you , Nadia & Adil
Thank you for leaving us a 5 star review
5/5
GoogleI would give a 5 stars to Goodfellows. Agent Louise was really helpful and thoughtful. as a tenant , I was really appreciate for all the help. Highly recommend!
Thank you for leaving us a 5 star reivew.
5/5
GoogleWe recently sold our property through Goodfellows, and we are very happy with the level of services received. They are a very enthusiastic and helpful team, we highly recommend their services. We have chosen them because of their good reviews, and we are glad we decided to go with them, as we are very satisfied with the outcome.
Thank you Liliana , you have now added to the great reviews you read before using us and dare we say , you have just proved that the reviews are honest and from real customers , so thank you and we are proud to have given the service you deserved and one that we also can be proud of. Cheam Team at Goodfellows.
5/5
GoogleSimply the BEST. Our house sold on the first day of viewings (18 potential buyers on the first day). Sabrina worked relentlessly to try and exchange and complete the sale on time with numerous calls to different solicitors. She really took on all the stress for us and still remained positive throughout. Her professionalism is to the highest standard and I cannot thank her enough. There was great communication throughout the selling and buying process. Goodfellows Cheam really do provide a personalised service and treat every case individually. Stefan is a very approachable and a likeable person and have complete trust in him. We are so so happy we chose Goodfellows to help with the sale of our property. Thank you thank you thank you!!!!!! Dr Nik Patel.
Thank you Nikhil for sharing your experience and leaving us a 5 star review.
5/5
GoogleMy husband and I recently sold our property through Goodfellows in Cheam Village and we couldn't be happier with the service we received. Our home was sold incredibly quickly, we were regularly kept up-to-date with the progress of our sale and the team went above and beyond to assist where they could with our onward purchase. Big thanks to Stefan and the team, as/when we move again, we will definitely be using Goodfellows again.
Thank you Sophie for sharing your experience and recommending us.
5/5
GoogleReally great service. Mainly dealt with Louise as she was our lettings agent but the other members of staff in the office were very helpful when I spoke to them. Everything was dealt with quickly and any questions raised were answered promptly. Would definitely recommend.
Ben , a great review for Louise , she had an amazing July with lets agreed but this sort of review makes all the hard work so worthwhile ….all the best Cheam Team
5/5
GoogleI can highly recommend Goodfellows in Morden. Barbara, our agent, was highly professional, very responsive and extremely helpful. Our renting procedure and process was very seamless during this difficult circumstances, no complaints whatsoever.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI am absolutely pleased with the service provided by Goodfellows Morden branch. They go the extra mile to to promptly solve any problems we may have and always in a very gentle and professional manner. Marion and her team, thank you very much! We feel we are in good hands!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI recently dealt with Goodfellows Morden as i was going to buy a flat with my partner. Unfortunately, we had to pull out but Goodfellows were excellent throughout the whole procedure.Our estate was Jack Jenkins and he was very professional and helpful. He answered all of our questions and replied to every e mail promptly. It was a pleasure to deal with him. Should my circumstances change, I would be more than happy to deal with Goodfellows and Jack again. There would be no hesitation.
Thank you Lesley for leaving us a positive review.
5/5
GoogleWe had great experience working with Goodfellows and we just got our first house with them. We have been dealing with Barbara from the beginning and it was a pleasure. She helped us with our documents, gave us information as that is our first rented house we didn't know anything at all, so she managed everything for us with great efficiency and really friendly manner.
Thank you Nikolay for leaving a 5 star review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleElla has been fantastic. Always responds quickly to any questions and very helpful. 26.06.2020 - Goodfellows continue to provide a fantastic service, recently Marion has been so helpful and dealt with my issue in a very fast and professional manner.
Thank you Jo for mentioning Ella and leaving us a 5 star review.
5/5
GoogleHelen provided a courteous and really efficient service during lockdown, which was much appreciated. Thank you
5/5
GoogleMany thanks to Laura for handling the renewal in a very professional and smooth way.
5/5
GoogleThe agent I dealt with at the agency was very helpful and quick in answering any question I had. I was well-informed at each-step of the process and was always made to feel at ease.
5/5
GoogleBarbara was amazing from start to finish . Very understanding , relatable and kind. She went above and beyond to find us somewhere to call home. Barbara is passionate about her role and you can see it in the service she delivers. 5 stars 🌟
5/5
GoogleI have been using Goodfellows as a managing agent. When I have had any problems, Goodfellows always communicated the issues and how to resolve them issues in a clear manner. There rates are very reasonable, and staff are very helpful when you have questions (I mean a multitude of questions).
5/5
GoogleBarbara has been very professional and friendly in our search for a new home. Very understanding, compassionate and accommodating to our inquiries. She went above and beyond to assist in the best way possible and kept us up to date during the process. She has been working extremely hard during the national lockdown, even at weekends which is a clear sign of her dedication and professionalism.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
