★★★★★ 5/5
GoogleBradley Hearse was helpful and professional at all times when helping me set up my flat for rental.
He was thorough and meticulous when screening for suitable tenants and kept me informed during the process.
He moved promptly and acted decisively to overcome any teething problems. Would definitely recommend.PositiveResponsiveness, Professionalism
Wassboy69 · 21 June 2021 · Goodfellows London
Agent replied · 20 June 2024
Dear Wassboy69 , what a detailed and informative review. We really hope this gives people a real insight as to how we work and Bradley has really set a great standard here. We always try to give an exceptional service and certainly after reading your review we can feel that was provided to you. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleAfter having had a bad experience with a previous estate agent in Morden, who in trying to sell my house failed, I decided to change estate agents and put my trust in Goodfellows. I’m so glad I did it, and I only wish I had gone to them in the first place. Martin, Lucy and Jack were all excellent in assisting me throughout the process, and I wish to mention Tony Spinks especially who went the extra mile in providing a great service. Selling a home that had been the family home for many years with an emotional attachment for me was not easy, but Tony was very understanding, supportive and was always available for answering questions. He certainly went above and beyond the standard level of professionalism you would expect from your estate agent. No request ever seemed too much to ask and his attitude as well as his skills certainly helped me throughout the process. If you’re looking for a reliable, stress free estate agent, then go to Goodfellows.PositiveResponsiveness, Quality, Professionalism
Lisa · 21 June 2021 · Goodfellows London
★★★★★ 5/5
GoogleI can only say positive things when it comes to our experience with Goodfellows Morden. Barbara has been excellent and has gone the extra mile to make sure our experience was as easy and pleasant as can be. She was quick to respond from the start and always kept us updated. We are very happy with our choice and look forward to further dealings with Barbara and Goodfellows Morden.PositiveResponsiveness, Quality, Professionalism, Value
Werner · 21 June 2021 · Goodfellows London
Agent replied · 20 June 2024
Dear Werner B , so good of you to take the time and trouble to leave Barbara Five Star review and pointing out that you felt she went the extra mile. Everything you say about her service is how we want customers to feel about the experience and the service. Kind regards Morden Goodfellows.
★★★★★ 5/5
GoogleBradley Hearse was the agent we dealt with to rent a 2 bedroom flat. He was very professional and accommodated us twice with our requests to change appointment times. He really helped us move in quickly and successfully. I also have to say that the other ladies I spoke to in the office were also helpful too. Thank you.PositiveResponsiveness, Professionalism
Cortina · 21 June 2021 · Goodfellows London
★★★★★ 5/5
GoogleIt was our my first renting in UK and I was really lucky to meet Barbara.
She is a fantastic professional, quick and friendly. She dealt with all the difficulties of my renting process with patience and expertise. I had a few special requests and she tried to solve every problem. The level of customer service received was amazing and I would definitely recommend Goodfellows and Barbara in particular. Thank you Barbara!!PositiveResponsiveness, Professionalism
Valentina · 21 June 2021 · Goodfellows London
★★★★★ 5/5
GoogleI hadn't dealt with Goodfellows Morden before but Barbara, the estate agent I dealt with, was excellent.
She kept in contact with me throughout the entire process and made sure that everything went smoothly.
The level of customer service received was brilliant, I would definitely recommend dealing with Goodfellows.PositiveResponsiveness, Quality, Professionalism, Value
Carl · 21 June 2021 · Goodfellows London
★★★★★ 5/5
GoogleI honestly cannot rate Goodfellows more highly. They were amazing, especially Tony who was an absolute superstar. He basically negotiated my house sale and new purchase for me under incredibly difficult circumstances, and I would not have survived without his help. He was even on call for me while he was on leave! The whole team were fantastic and I recommend them to everyone. I sincerely hope I never have to move house again, but if I do I will be using Goodfellows without a doubt. Thank you all!!PositiveResponsiveness, Quality, Professionalism, Value
Alison · 21 June 2021 · Goodfellows London
Agent replied · 20 June 2024
Dear Alison , thank you so much for such a wonderful review , this really does go to show why it is so important to choose the right estate agent and how the right agent can be more useful than just purely selling your home. Tony really sets a standard that is hard to beat and your review confirms this. We are delighted that you had such great service and also support from Tony and his team and we are sure that when others read this review they will also wish to benefit from the same high standard. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleWe were totally fascinated with how professional, easy and quick the process to rent our new house was with Goodfellows.
Barbara is completely fabulous, so dynamic and committed that made the experience smooth and very pleasant. Great execution and supportive service, I highly recommend them.PositiveResponsiveness, Quality, Professionalism
Mariche · 21 June 2021 · Goodfellows London
Agent replied · 20 June 2024
Dear Mariche, we love this review as it is so fun to read and just goes to show that the process doesn't have to be painful. A huge well done to Barbara for providing such great service and receiving such a wonderful detailed and above descriptive review. Thank you and kind regards Goodfellows Morden
★★★★★ 5/5
GoogleThis is the first time we have used Goodfellows for letting a property. Barbara was our main contact throughout the letting process and found her to be very efficient, responsive and professional in her job. We have had a very smooth and successful transfer of tenants and would like to thank her very much for her care and attention to detail. We will have no hesitation in using Goodfellows again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Carol · 21 June 2021 · Goodfellows London
Agent replied · 20 June 2024
Dear Carol , thank you for your 5 star review , Barbara will be delighted to read this as indeed we are. It is always a real pleasure to serve clients and to make sure things go through smoothly. Kind regards Goodfellows Morden Lettings
★★★★★ 5/5
GoogleWe had the good fortune to collaborate with Barbara Courpasson from Morden's office. She is an outstanding professional who is knowledgeable, responsive, and approachable. On the 18th of May, I phoned her for the first time, and on the 12th of June, we moved into our ideal house.
Svetlana · 20 June 2021 · Goodfellows London
★★★★★ 1/5
GoogleRating only, no written review.
Alda · 20 June 2021 · Goodfellows London
★★★★★ 5/5
GoogleAfter a negative experience with another estate agents in the area, we contacted Goodfellows.
From the moment we met Stefan, we knew he was the man for the job! He took his time with us, and wasn’t pushy in the slightest. He certainly isn’t like some other agents I’ve met.
I would recommended Goodfellows to all of my friends and family and wouldn’t hesitate to recommend them to anyone looking for a positive experience at a time when it can be quite (very!) stressful.
Stefan and Sabrina are the ultimate dream team. They’re professional, friendly and really care about their clients; rare characteristics to find with many working in the industry. You can really tell they are passionate about what they do, and it shows with the many other positive reviews that have been written about them.
S · 19 June 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
★★★★★ 5/5
GoogleGerald from Goodfellows was really helpful and been responded quickly for every call I madePositiveProfessionalism
Wasim · 18 June 2021 · Goodfellows Mitcham
Agent replied · 17 June 2024
Thank you Wasim for your 5 STAR review , if you are able to log on and say who this is meant for and the reasons why , that would be really useful and if not thank you for posting 5 STARS. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleI want to express my deepest appreciation for Beckie. Thank you so much for your effort to help us get everything smooth from start to finish. As a first time tenant, Beckie provided us with very professional advice and information to let us know how the process will be. She explained every procedure in details and demonstrated a very patient and friendly service. We have had a great experience with renting a property and I would highly recommend Goodfellows. Once again, I want give the special thank to Beckie and the team in Cheam Branch for all your efforts.
Eric · 18 June 2021 · Goodfellows Cheam (40 The Broadway)
★★★★★ 5/5
GoogleThank you to the team at Goodfellows! I am so pleased and had a pleasant experience with buying my first home through them! Thanks again!
Lau · 13 June 2021 · Goodfellows Estate Agents Morden
★★★★★ 4/5
GoogleRating only, no written review.
David · 13 June 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear David , thank you for 4 STARS ...if you ever have a chance to expand on why we didn't quite get to five that would be great . Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleThe Rental process was flawless. Louise and Emily were professional, responsive all the wayPositiveResponsiveness, Professionalism
Ben · 12 June 2021 · Goodfellows Estate Agents Carshalton Beeches
Agent replied · 11 June 2024
Dear Akin , thank you for this positive 5 Star review , it really makes a difference to Louise and Emily to know that clients are happy with their service. Kind regards Goodfellows Carshalton Beeches
★★★★★ 5/5
GoogleI would like to thank Louise and Emily for finding good tenants again: their helpful, efficient and professional assistance could not have been better.PositiveResponsiveness, Quality, Professionalism
Richard · 12 June 2021 · Goodfellows Estate Agents Carshalton Beeches
Agent replied · 11 June 2024
Dear Richard, thank you for this great 5 star review. Finding good tenants is what it is all about and we are so pleased that you were happy with our helpful , efficient and professional service. Something both Louise and Emily can be proud of. Kind regards Goodfellows Carshalton Beeches.
★★★★★ 5/5
GoogleThanks for Emily's professional, and follow thru the whole process from start to end. She always responsive, and have quick turnarounds for each of my queries / requests, Thanks Emily.PositiveResponsiveness, Professionalism, Value
Johnson · 12 June 2021 · Goodfellows Estate Agents Carshalton Beeches
Agent replied · 11 June 2024
Dear Johnson , we are very pleased to read your review and to see how well Emily performed from start to finish. It is always great to get a 5 STAR review. Kind regards Goodfellows Carshalton Beeches
★★★★★ 1/5
GoogleThis company has been taking me for a ride for a few weeks now. Every time I make an offer somehow every time someone else beats me to it. The staff are not professional over the phone and many times I have called in, they answered and immediately hung up, not sure what the point of that may be. Quite frankly when they say they’ll call you back, just means they’re giving you the bird.NegativeQuality, Professionalism, Value
George · 12 June 2021 · Goodfellows Estate Agents Carshalton Beeches
Agent replied · 11 June 2024
Dear Sammy, I am sorry that you have rated our service with a low score, could you please provide us with more information including the property address so we can look into the matter further. Please email us admin@goodfellows.co.uk
★★★★★ 5/5
GoogleHats off to Nelson! He is responsive, friendly and professional. A dream come true in the lettings processPositiveQuality, Professionalism
K · 12 June 2021 · Goodfellows Mitcham
Agent replied · 11 June 2024
Dear K Cowan, what a great review , Nelson will be so pleased , and we are pleased that you found him responsive , friendly and professional. Great 5 STAR review, thank you. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleI bought my house through Goodfellows and what a brilliant experience. Musa was my first point of contact as he had shown me around the property and he had done a fantastic job. I had a few questions for him during the viewing and he had all of the answers to. It just seemed like nothing was too much for him. He surpassed all expectations and his customer service skills were superb. Through the process of the purchase he would often touch base with me and keep me updated also asking if there was anything I needed. Some agents can be pushy but he was not at all. Musa is a very great agent and a real asset to this company. I really think he deserves all the praise because he really worked hard for me throughout this purchase. Thank you Musa for all your hard work!!PositiveResponsiveness, Quality, Professionalism, Value
Claudia · 12 June 2021 · Goodfellows Mitcham
Agent replied · 11 June 2024
Dear Claudia , your review really shows how important an estate agent is to you the customer. Your words will hopefully make people value the service we offer and although we do have a strong on-line offering we really back it up with true professionals like Musa who want to serve. We particularly like the line that says: 'Some agents can be pushy but he was not at all'. We value our customers and we value our dedicated staff who like Musa go the extra mile to show that we work hard for you. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleWe would like to say a very big thank you to Lucy Putnam-Smith, Sales Manager at Goodfellows in Morden for driving her team through to the end of our house sale to completion. At the start of our process Jack Jenkins, Sales Negotiator did an outstanding job. After losing our first buyer Jack persevered to find us a second buyer within days, the service was none other than excellent!
My husband and I would like to recommend Goodfellows in Morden to you if you are looking to buy or especially to sell your property. Lucy and her team will make sure that they do not give up on you until the very end, no matter what challenges and hurdles you may come across along the way, with a professional manner Goodfellows will understand the stressful time, stand by you, and try their best to resolve any problems with your sale and purchase. Goodfellows in Morden are reliable, confident in what they do, and professionals within the property industry. They will certainly do everything they can to move you into your new home.
Without a doubt, we leave the team with 5 stars!
Emilia & Leonardo xPositiveProfessionalism
Emilia · 11 June 2021 · Goodfellows Estate Agents Morden
Agent replied · 10 June 2024
Dear Emilia & Leonardo thank you so much for being able to sum up the highs and sometimes the lows of house selling and how important it is to have a professional estate agent who is there to support you and not give up in trying to make the move happen. The whole team are so pleased that you found the time to write and post your review and they sincerely hope that when other potential clients read this it will make them consider Goodfellows to represent them when it comes to selling , in what have been very challenging times. We hope you enjoy your new home and that if we can be of help in the future you will be in touch. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleI have been renting with goodfellows for over a year and a half now and they have been great every time we've needed them. Our lettings agent Barbara has been amazing helping us and being there to offer advice through these tricky times. Couldn't ask for a better service!PositiveResponsiveness, Professionalism
Michael · 11 June 2021 · Goodfellows Estate Agents Morden
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.