Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 1 platform
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on 1 platform, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
5/5
GoogleGareth has been exceptionally helpful in the process of securing a much wanted property. We are very grateful for all his support and hard work and I must say I've never experienced this level of service in 14 years of renting in London. The whole lettings team has been very professional and helpful. I cannot recommend Gareth and his team highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleI sold my flat and purchased my house through Goodfellows 20 years ago, so when it was time to move again, they were my 1st choice, Cathi came round and gave me a price guide, she explained the process, what to expect and how they work. I received regular communications from her all throughout the process asking how it was going and was I getting a good service, which was nice. Reece dealt with the majority of my viewings, he was very helpful, provided feedback, which ment I could make adjustments to attract purchasers. Appointments were always confirmed via text, so I had somewhere to check what was booked and when easily. My purchaser really wanted to complete before the stamp duty deadline and Reece continually chased the solicitors and relayed any queries so the deadline was met. Very pleased with the service provided.PositiveProfessionalism
Dear Gina , thank you for giving everyone a great insight into how the Mitcham office operates and highlighting the expertise of Cathi and Recce. We are so pleased that you returned to us after being away for 20 years . Thank you for your 5 STAR review. Kind regards Mitcham Office.
5/5
GoogleI used Goodfellows to sell my property between January - April 2021. I'd previously had my property on with another local estate agent, and the improvement in the service I received when I switched to Goodfellows was brilliant! Reece was always communicative, friendly, pro-active and made what turned out to be a very challenging sale, go as smoothly as possible. I would recommend Goodfellows to anyone planning on selling their property.PositiveResponsiveness, Professionalism
Dear Christine , wow if the team and Reece aren't super proud of this review , which we are sure they are , then as a company we are over the moon. We won't ask who the other agent was but we are delighted you came to us and we got you moved. Thank you for the great 5 STAR review. Kind regards Goodfellows Mitcham
5/5
GoogleSold my flat through Goodfellows end of Jan 20. Despite some challenging issues with the buyer & his conveyancer, Omar delivered excellent service. His communication helped to keep everything on track. Together with his manager Jamie they both delivered excellent service. I have dealt with Goodfellows for approx 14 years as the flat was Let through their Mitcham office. All in all the service & experience from Omar & Jamie was excellentPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmily and Louise were fantastic in finding me the right tenants in the shortest time possible. A friendly and professional service, everything was taken care of and communication always a strong point.PositiveProfessionalism
5/5
GoogleGreat, efficient service and Suzanne was extremely helpful throughout the whole process!PositiveResponsiveness, Quality, Professionalism, Value
Dear Graeme, Thank you for your 5 Star Review and highlighting Suzanne's extremely helpful service throughout the whole process. Kind regards Goodfellows Mitcham.
5/5
GoogleWe recently rented a house, and Goodfellows helped us with that. We are very pleased to work with Barbara Courpasson. She is an expert in her field, and treats her work responsibly. For which we are sincerely grateful to her and can recommend to family and friends!!!PositiveProfessionalism
Dear Misha, thank you for your 5 STAR review , Barbara will be delighted to read this and we hope it helps drive other customers to us so we can help them to. We like to think that all of our colleagues are experts but Barbara has certainly proven that, when dealing with yourselves. Kind regards Goodfellows Morden
5/5
GoogleAfter moving several times in London and having to deal with multiple agencies over the years, Goodfellows was definitly one of the most professionnal, reactive and reliable we met. Barbara was very helpful, friendly and she made sure that the renting process goes as smoothly as possible. We are very pleased and recommend their services. Thibaut H.
5/5
GoogleThank you Bradley for helping us find our new 1 bed flat! Very pleased with the result. Bradley was very helpful and responsive throughout.
5/5
GoogleVery professional and helpful in letting out my property. Nelson, Suzanne and William in particular helped and each of them were fantastic - great communication all of the time! Would have no hesitation in working with them again.PositiveResponsiveness, Quality, Professionalism
Dear Shabbir, thank you for your wonderful Five Star Review. The team will be very pleased to know that you would have no hesitation in working with them again and it is great to see that you had great communication all of the time which is something we are very proud of. Kind regards Goodfellows Mitcham.
5/5
GoogleI've had the pleasure of dealing with Musa who's been an amazing support and help when I found my dream home just before the lockdown. Musa called me once the property business was up and running after the lockdown to follow up if Im still interested in the property I viewed. He agreed for me to see the property again the very next day after the phone call. During the whole procedure Musa was always there for me, answered my e-mails in timely manner, put up with my frustration and stress that comes with buying a property. He did everything I asked him to pretty much right away. Musa was fab and if all Estate Agents were as half amazing as Musa, buying a property would be less stressful. I might be broke until the year 2100, but it was worthy and I'm thrilled for myself :). Thank You Musa. Kat
Kat this is such a great review and should motivate Musa to really believe in the service he is delivering. Your words are very well received and we ae delighted that Musa made your purchase run so smoothly . Kind regards Goodfellows Mitcham
5/5
GoogleWe wanted a valuation on our house and the assistant manager came the next day, she was so lovely and friendly, and we were very happy with the price she predicted, which seemed realistic. What we liked most was the sense of talking to a real person, and not just somebody who sees you as a commission figure. Thank you so much!PositiveResponsiveness, Quality, Professionalism
Dear Kali, we are so very pleased to read this! You are so right , that is definitely one of Cathi's strong points, she really knows how to treat and connect with people and she looks at solving the problem, such as upsizing or downsizing or indeed relocating, rather than seeing the client as just commission. Thank you for posting such a great 5 STAR review ...we are very grateful. Kind regards Goodfellows Mitcham.
5/5
GoogleJamie Ford put our father's house on the market in late February 2020, and a buyer was quickly found. 4 weeks later, COVID-19 caused a complete shutdown of all conveyancing activity; the house stood empty for several months, as the buyer pulled out of the sale. As soon as restrictions were lifted, Jamie contacted us and suggested an 'Open House' viewing, with full consideration to the social distancing rules. This resulted in another purchaser, and the house sale went through without a hitch. We are delighted that Jamie and the team at Goodfellows were quick to adapt to an ever-changing environment, and ensured that the house was sold as quickly as possible. Thank you!PositiveResponsiveness
1/5
GoogleSharmila Vythilingum Is a rude unprofessional manager and should be sacked and go back to training school. How dare you speak to your tenants like we are not even human beings. You all lie and are money grabbers. This estate agents needs to be shut down
5/5
GoogleA great team to work with. From day one Sharmila, Bradley and all the team were responsive and professional. I appreciate the time and service you guys have given me. I look forward to a long and successful cooperation.PositiveResponsiveness, Quality, Professionalism
Thank you for your positive 5 STAR review, Sharmila and Bradley will be pleased to read this and we are very happy that you found the team to be both responsive and professional. We to, look forward to a long and successful cooperation. Kind regards Goodfellows Morden.
5/5
GoogleI chose to sell my property with goodfellows as quite a few houses in the area were being sold by them .Jamie and Jonathan came to the house very professional and respectful to me as it was my mums house who had passed away they were really on the ball getting there clients to view the property and from start to finish the property was sold very quickly i would definitely recommend them..PositiveProfessionalism
Dear Jackie, thank you for your very kind and thoughtful review and we are very pleased that Jamie and Jonathan were both professional and respectful , and we are sorry for your loss. The Mitcham team will be very pleased to read this and it is great to see that their on the ball service is being recognised and appreciated. Kind regards Goodfellows Mitcham.
5/5
GoogleI want to thank all staff at goodfellows in sutton my special thank to omar sosanya he was so helpfull we've got our key now i would definitely recommend Thank you all
5/5
GoogleBradley Hearse helped me find a flat to rent, he took me through the referencing and explained everything step by step for me. Thank you Bradley for all your help and for answering the many phone calls.PositiveResponsiveness, Professionalism
5/5
GoogleJust moved home with Goodfellowes using the Carshalton Beeches Branch. Emily and the rest of staff were very helpful and quick to respond.PositiveResponsiveness, Professionalism
4/5
GoogleStaff are responsive and accommodating. Whenever we have questions, they get back to us in a matter of minutes via email or phone call.
5/5
GoogleThe whole team at Goodfellows, in particular Sam and Ellie were amazing throughout the process of selling. From the beginning we were treated with care and respect and were kept informed throughout. Ellie responded very quickly to any question that we had. Thank you for being so supportive, professional and organised and enabling everything to go so smoothly. I would highly recommend them.
5/5
GoogleI received a great service from start to Finish. Special thanks to Emily and Louise. Always available to talk about any issues or concerns through the process. They responded really well to any messages and quickly too. Thanks Emily and Louise. You are great.PositiveResponsiveness, Quality, Professionalism, Value
Dear Thusitha , thank you for highlighting the great service you received from Start to Finish from Louise and Emily, it just goes to show that they both really care . Kind regards Goodfellows Carshalton Beeches.
5/5
GoogleBarbara was very professionally, good communication between us and had a friendly attitude. She still in continue touch with us and helping us with different issue.PositiveProfessionalism
5/5
GoogleTony at Goodfellows was efficient and professional in all areas of the sale. He showed an attention to detail and was very helpful in the process from start to finish. I would recommend Goodfellows in Morden.PositiveProfessionalism
Dear Roger , thank you so much for taking the time and trouble to post this 5 STAR review. We are delighted that Tony came up trumps and that you found his service to be efficient and professional in all areas of the sale. Tony has a particular eye for detail, so that comment we fully understand and we are pleased that you felt the service lasted from start to finish. We look forward to helping anyone you are kind enough to recommend to us. Kind regards Goodfellows Morden.
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The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
