4/5
Robbie has been super helpful in our search for a new home. She is warm, friendly and very efficient.

Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
4/5
Robbie has been super helpful in our search for a new home. She is warm, friendly and very efficient.
5/5
I am writing to express my utmost appreciation for the exceptional service provided by Jack Jenkins during the sale of my property. Over the course of approximately two years, Jack demonstrated remarkable resilience and reliability, ensuring that every aspect of the transaction was handled with care and professionalism. Jack's dedication and unwavering commitment to the process were truly commendable. His attention to detail and ability to navigate complex situations with ease were instrumental in achieving a successful outcome. I would also like to extend my gratitude to the entire team for their support and assistance throughout this journey. Together, they exhibited a high level of professionalism and expertise that exceeded my expectations. Based on my experience, I wholeheartedly recommend Jack Jenkins and the team to anyone in need of real estate services. Their commitment to excellence and customer satisfaction is truly unmatched.
5/5
Tayler and Kamilla were really helpful. They both helped me every step of moving in and making sure everything worked out for me n and my family
1/5
Unprofessional agency, Lady didn't show up for viewing, went for a meeting without notifying us. They sent some else instead, no knowledge about property, was very bothered we want to see it.
5/5
I would like to say a big THANK YOU to Stefan and Maria! They are very responsive, proactive, and diligent ! They are outstanding problem solvers which have saved many of my time !!! Thank you so much Stefan and Maria !
Wow HY L , what a great review and how nice to see that you found the team of Stefan and Maria to be very responsive , proactive and diligent. We also love that you have found them to be problem solvers and that they saved you time. The market can throw some problems our way but we believe we have the experience to solve the issues and get the property exchanged. So thank you for your FIVE STAR review. Kind regards Goodfellows Cheam Village
5/5
Our experience of buying our house through Goodfellows was a positive one. We were able to visit various times to get quotes and surveys and we were kept updated on the progress of the purchase. The service felt nicely personalised to our situation.
Dear Irene thank you you making these wonderful comments we really hope that we get the balance right between getting the job done efficiently and also with the right amount of care and consideration. We are delighted you were able to give us a 5 Star review . Kind regards Goodfellows Cheam Village .
5/5
Fantastic experience with Goodfellows! My partner and I were looking for a house to rent in the Sutton area and thanks to Molly and Beckie we found the perfect opportunity in a very short time. Professional and extremely friendly, thank you Goodfellows!
Dear Luigi, thank you for this excellent review. We are delighted to see that we were able to find you the perfect opportunity in a very short time and that you found our service both professional and extremely friendly. We are very fortunate to have Molly and Beckie in our Cheam office and they continue to get great reviews which we are very proud of. We wish you all the best in your new home and hope you are settling in well. Kind regards Goodfellows Cheam Village.
5/5
Stefan and Maria from Goodfellows (Cheam) have been exceptional during the selling of my flat. Very proactive and quick at getting people through the door. They were recommended to me by a neighbour who uses them for letting out their flat, and I wouldn't hesitate in asking them again if selling or letting in the future.
Dear Jeremy , thank you for confirming that you were introduced to us from a recommendation. We are so pleased to gain a high percentage of our business from recommendations and we always find that this business is often the best. The market has been portrayed in the press as a tough market however we see the challenging market as an opportunity to prove ourselves and we are delighted to have been of service and Stefan and Maria will be very pleased to add your 5 Star review to the many others that they have received. Kind regards Goodfellows Cheam Village.
5/5
I am incredibly grateful for the exceptional service provided by Stefan Rojas from Chema Goodfellows Estate Agents. He swiftly resolved many issues like the boiler, missing keys, and washing machine. He and his team’s professionalism and efficiency made my property buying experience smooth at all the transaction period. Highly recommended for his dedicated assistance and prompt problem-solving skills.
Dear Jason , what a wonderful review and for us this really captures Stefan's willingness and dedication to get the job done. We sincerely hope that we demonstrate a Can Do attitude to help everyone move successfully. Kind regards Goodfellows Cheam.
5/5
I had a pleasant viewing experience with Robbie who was very patient and took the time to get through the essentials of the property I was interested in. Definitely giving top marks…
5/5
My experience with Goodfellows Estate agents was one of transparency and reassuring. I was very stressed with the whole house search until I encountered them through a property that I was interested in. The consultant, Robbie who took me through my first viewing was just fantastic. She took her time to answer all my questions and even had time for my 5 year old daughter who accompanied me. David in their office was equally approachable, transparent and had time to explain all procedures. I must say they are a great team and would definitely use them for my next house purchase/ lease. Thanks guys!!!
5/5
we are grateful to Robbie,updated me all the time.she is so friendly and kind also professional and helpful.always responded to any question i had very quickly.I highly recommend goodfellows carshalton.
5/5
Exceptional Service from Start to Finish I recently had the pleasure of engaging with Robbie McKenzie from Goodfellows Estate Agents - Carshalton, and I must say, from the initial call to receiving the keys, the service was nothing short of excellent. Robbie's assistance was not only helpful but also delivered with kindness and efficiency, a rare find in today's world. Transitioning from property viewing to having keys in hand within a week, all while adhering to necessary protocols, is a feat not easily achieved. Yet, Robbie, David Mitchel and the team accomplished it seamlessly, leaving me questioning if it was too good to be true. After eleven years as a tenant in London, this experience with Goodfellows - Carshalton has been the pinnacle of professionalism, restoring my faith in the industry. I feel incredibly fortunate to have come across such dedicated individuals and a company committed to their customers' satisfaction. In summary, I wholeheartedly recommend Goodfellows Estate Agents - Carshalton, to anyone seeking a smooth and reliable property experience. Thank you, Robbie, David and the team, for making this transition so effortless and restoring my faith in professionals. And cheers to a new beginning 😀!
5/5
Overall they did a great job selling my Mother’s property. Worked with James mostly in the property sale, but found all of the team very helpful and responsive.
5/5
Stefan and Maria from Goodfellows (Cheam) have been exceptional during the selling of my flat. Very proactive and quick at getting people through the door. They were recommended to me by a neighbour who uses them for letting out their flat, and I wouldn't hesitate in asking them again if selling or letting in the future.
Dear Jeremy , thank you for confirming that you were introduced to us from a recommendation. We are so pleased to gain a high percentage of our business from recommendations and we always find that this business is often the best. The market has been portrayed in the press as a tough market however we see the challenging market as an opportunity to prove ourselves and we are delighted to have been of service and Stefan and Maria will be very pleased to add your 5 Star review to the many others that they have received. Kind regards Goodfellows Cheam Village.
5/5
Our experience of buying our house through Goodfellows was a positive one. We were able to visit various times to get quotes and surveys and we were kept updated on the progress of the purchase. The service felt nicely personalised to our situation.
Dear Irene thank you you making these wonderful comments we really hope that we get the balance right between getting the job done efficiently and also with the right amount of care and consideration. We are delighted you were able to give us a 5 Star review . Kind regards Goodfellows Cheam Village .
5/5
I am incredibly grateful for the exceptional service provided by Stefan Rojas from Chema Goodfellows Estate Agents. He swiftly resolved many issues like the boiler, missing keys, and washing machine. He and his team’s professionalism and efficiency made my property buying experience smooth at all the transaction period. Highly recommended for his dedicated assistance and prompt problem-solving skills.
Dear Jason , what a wonderful review and for us this really captures Stefan's willingness and dedication to get the job done. We sincerely hope that we demonstrate a Can Do attitude to help everyone move successfully. Kind regards Goodfellows Cheam.
5/5
Fantastic experience with Goodfellows! My partner and I were looking for a house to rent in the Sutton area and thanks to Molly and Beckie we found the perfect opportunity in a very short time. Professional and extremely friendly, thank you Goodfellows!
Dear Luigi, thank you for this excellent review. We are delighted to see that we were able to find you the perfect opportunity in a very short time and that you found our service both professional and extremely friendly. We are very fortunate to have Molly and Beckie in our Cheam office and they continue to get great reviews which we are very proud of. We wish you all the best in your new home and hope you are settling in well. Kind regards Goodfellows Cheam Village.
5/5
I would like to say a big THANK YOU to Stefan and Maria! They are very responsive, proactive, and diligent ! They are outstanding problem solvers which have saved many of my time !!! Thank you so much Stefan and Maria !
Wow HY L , what a great review and how nice to see that you found the team of Stefan and Maria to be very responsive , proactive and diligent. We also love that you have found them to be problem solvers and that they saved you time. The market can throw some problems our way but we believe we have the experience to solve the issues and get the property exchanged. So thank you for your FIVE STAR review. Kind regards Goodfellows Cheam Village
5/5
Extremely happy with our service, very considerate and great communication. Outstanding work from Beckie.
Dear Luke, thank you for your 5 Star review , it is so nice to see that we can be considerate with great communication , not necessarily always noted in our industry, Beckie will be delighted to read this. Kind regards Goodfellows Cheam Village
5/5
Molly & Becky have gone above and beyond to rent our property out. Always helpful on the phone if in need.
Dear Julie , thank you for highlighting the service you received from Molly and Beckie , they are always trying to impress landlords so they will be delighted to get this 5 Star review. Kind regards Goodfellows Cheam Village.
5/5
Molly Daniel from Cheam office of Goodfellows was very efficient and professional. We saw a property to rent and with her support and that of her colleagues we were able to move quickly to secure it . With Christmas looming it was great to get the terms agreed swiftly . Thank you !
Dear Sue , thank you for your 5 Star review , and recognising the importance of having the right agent looking after you. We are delighted at how you have portrayed our service and are so pleased you were able to secure your rental. Thank you for taking the time and trouble to post. Kind regards Goodfellows Cheam Village
5/5
Beckie and Molly of Goodfellows rental department over in the Epsom area did a really great last minute rushed job or me. Showed a property, had an agreement and keys in my hand all within 4 days, excellent service.
Dear Simon , this is a great review and just goes to show what can be done with the right clients and the right agent. Beckie and Molly work so well with each other so thank you for highlighting their excellent work. Kind regards Goodfellows Cheam Village
5/5
Becky, Molly and the team at Goodfellows are amazing at what they do. They are very efficient and well organised. Very good communication skills. They got me tenants within 1 week! I would highly recommend them.
Dear Roksana , we are delighted to have been able to impress you with our service and Becky and Molly and the team will be very pleased to read your positive review which we hope will encourage other landlords to try us out. Have a Great Christmas and a Happy New Year to you from all at Goodfellows Cheam.
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The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.