Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
5/5
GoogleBoth Molly and Beckie have been very courteous and professional through my interactions with them!
Dear Ross , thank you for your 5 Star review , Molly and Beckie will be very pleased to read this and they both were pleased to be of service to you. Kind regards Goodfellows Cheam Village.
5/5
GoogleWe had a very good experience with the company, specially with Molly who helped us to do all the process to rent our new home, she was very friendly and always communicate and reply quickly to our questions. We are really happy with her service and all the support that she gave us.
Dear Andreina , thank you for your 5 Star Review , we are so pleased that you were able to write this , highlighting the service that you received particularly from Molly. It is so good to see that you found Molly friendly and always gave you good communication and replied to your questions quickly. We hope you are settling in well in your new home. Kind regards Goodfellows Cheam Village.
5/5
GoogleA massive thank you to Lorraine and the team at Goodfellows. I have had a fantastic experience buying our first home. They made everything very smooth and easy for us!
Dear Courtney , thank you for this wonderful review. Lorraine always tries so hard with customers so it is great to see that her efforts have been recognised and the team. We are excited for you that you have now moved into your new home and hope it will be a great experience for you. Kind regards Goodfellows Cheam Village.
5/5
GoogleThe staff at goodfellows Cheam village were absolutely fantastic! They made us feel our sale was 100% their priority. Big shout to Lorraine who was alway polite and always worked hard to give us answers when the sale was going through. Thank you to all the team.
Dear Ben , what a great review , thank you for saying that the staff were absolutely fantastic , and well done to Lorraine for being the shining star and getting her name in the review. We want to help people and by offering a great service we should be able to guarantee a successful outcome as we did for your sale. Kind regards Goodfellows Cheam Village
5/5
GoogleThe staff team is working very closely and very supportive. I was very impressed and pleased about the way they conducted the letting process. They were all polite and respectful. They were able to find the tenants within a week. Amazing work. I have no hesitation to recommend Goodfellows at Cheam branch.
Dear Chelliah , thank you for such a positive 5 Star review , we are delighted that we were able to find you tenants and within a week. The staff within Cheam office will be delighted to read your review and they will be pleased to offer you their service in the future. Kind regards Goodfellows Cheam.
5/5
GoogleWe had a wonderful experience with Goodfellows Cheam. Josh was so friendly from the time we viewed the property and kept us to date with all that we needed to submit. He was swift in dealing with any questions we had and made the whole process seamless! Thoroughly impressed
Dear Vimbai , thank you for this 5 Star review , Josh has just joined the team , transferring from another Goodfellows office so to say he will be pleased with this review is an understatement as it is so nice to feel you are making an immediate difference in an office when you first arrive. The office is thriving and we needed additional support to continue to offer our great level of service. Thank you so much for the kind words and we are so pleased and hope you are settling in to your new home. Kind regards Goodfellows Cheam Village.
5/5
GoogleI would highly recommend Molly Daniels at Goodfellows when renting a property, she has been amazing from start to finish. She has been so friendly, helpful and kept me updated on everything. Really happy with the service.
Dear Jessica , why does the word amazing give us so much joy ...because to us that is such a great word to sum up the service you received from Molly , and not only that to add friendly and helpful just goes to show that the right person can really make teh experience of renting a pleasurable one. Thank you for such a great 5 star review, kind regards Goodfellows Cheam Village
1/5
GoogleWhy is it when you private rent and pay good money they never want to do repairs only take the money out the rent up which we respond to and never miss a payment but when it come to getting repairs done no one seems to care even though it’s on the contract and the landlords are still allowed to get away with doing any repairs and one repair is very dangerous which is the patio doors which was hidden when we moved in obviously broken by the previous tenants. Which is a sharp break in the patio door threshold which we have to be careful and with a little one here can easy slice out feet open wonder if this it ever going to get fixed also a few other problems which still hasn’t been sorted.
4/5
GoogleWe had a good experience renting our home. Thank you Tayler!
5/5
GoogleTayler and Kamilla were really helpful. They both helped me every step of moving in and making sure everything worked out for me n and my family
5/5
GoogleI wanted to thank Scott, from Goodfellows in Morden, for his professionalism and dedication. My transition between houses was done quick and smoothly. They have solved some issues with no time. Well done all.
4/5
GoogleI would just like to thank Kamilla for all her help. Any questions I had as a first time renter through an agency, she was more than happy to help me with and put my mind at ease. Joshua on the other hand, stopped responding to me via email twice. He basically showed us round the property to view, gave me the keys then asked for a Google review
4/5
GoogleI would just like to thank Kamilla for all her help. Any questions I had as a first time renter through an agency, she was more than happy to help me with and put my mind at ease. Joshua on the other hand, stopped responding to me via email twice. He basically showed us round the property to view, gave me the keys then asked for a Google review
5/5
GoogleWe recently sold our family home in Mitcham and had the pleasure of meeting Cathi Musgrove and Omar Shosanya as our agents. It was a straightforward sale and despite delays from the buyers, that Omar expertly dealt with, we completed within 4 months. We were grateful for the the professional, experienced efficient and supportive service from Cathi and Omar.
5/5
GoogleThank you to Jack and the team at Goodfellows for making the sale of my flat go with ease, especially in this turbulent market. There was great communication throughout the whole sales process. I would highly recommend!
4/5
GoogleWe had a good experience renting our home. Thank you Tayler!
5/5
GoogleI wanted to thank Scott, from Goodfellows in Morden, for his professionalism and dedication. My transition between houses was done quick and smoothly. They have solved some issues with no time. Well done all.
5/5
GoogleWe have recently purchased a house with goodfellows acting as the estate agent for the seller. We had Omar looking after us for the process. From the day of viewings Omar had set us up with the house we wanted to see as well as a number of others he thought we would like. He clearly had looked at what our preferences were and even pushed a little outside of our area of choice based on what he determined we were looking for. He absolutely nailed it and showed us a home that we would never have looked at. It was clear he knew we would fall in love with it and following the viewing we put in an offer. Throughout all the viewings he was knowledgable of the area, the property and the current situation with the sellers. He as honest and pragmatic to our questions and didn’t just “tell us what we wanted to hear” We managed to turn the sale around in about 7 weeks and Omar was responsive and proactive in requests to confirm documentation or actions outstanding. The after sales service has also been exemplary with him following up a few small snagging issues quickly and engaging with the seller to facilitate answering any questions. One of the most stressful things you can do in buying a house was eased incredibly by Omar and he absolutely showed Goodfellows to be a professional, friendly operation and I would happily take my business back there if and when we come to sell ourselves. Thank you for all your support in the process and the warm welcome into our new home. And if Omar ever wants to pop in for coffee if he is in the area he will always be welcome. Thanks James and Caroline.
5/5
GoogleWhat started off as a bit of a rocky relationship actually ended with me being an incredibly satisfied customer. David Mitchell, Sarah Pine and Jack O’Shea are 3 shining examples of what incredible customer service, dedication and professionalism looks like. They were always there to answer my questions during the letting period of my flat and then for the eventual sale. David was on hand to help with any difficult enquiries and problems while I was renting the flat out, giving sound, no nonsense advice and guidance. Sarah and Jack were leading on the sale of the same property and were just incredible with their updates; keeping me informed every step of the way and acting in the way I wish my solicitor would have, chasing things down and ensuring the process kept moving forward. All in all I would like to thank the team at Goodfellows for everything they have done for me over the last 4 years and wish them nothing but success for the future. In case it wasn’t obvious, I cannot recommend these guys highly enouhg and If you are thinking of buying or letting in the area, these are the people you want to speak to!!
5/5
GoogleGreat service from the agent.
5/5
GoogleWe recently purchased property through Goodfellows. Omar Shosanya was incredibly responsive and helpful in finalising the sale. He always promptly responded to inquiries and acted as a bridge between the seller, buyer, and solicitors. Thank you.
5/5
GoogleI sincerely appreciate the help from Goodfellows, especially Robbie for enabling my first rental experience to be an absolute breeze. Robbie provided and displayed outstanding customer service. In addition, Robbie has reflected great professionalism as she has been very attentive and responsive throughout the process. I would definitely recommend working with Goodfellows to find your home!
5/5
GoogleWe had a very good experience with the company, specially with Molly who helped us to do all the process to rent our new home, she was very friendly and always communicate and reply quickly to our questions. We are really happy with her service and all the support that she gave us.
Dear Andreina , thank you for your 5 Star Review , we are so pleased that you were able to write this , highlighting the service that you received particularly from Molly. It is so good to see that you found Molly friendly and always gave you good communication and replied to your questions quickly. We hope you are settling in well in your new home. Kind regards Goodfellows Cheam Village.
5/5
GoogleI had the pleasure of working with Robbie McKenzie and David Mitchel from Goodfellows Estate Agents, and I couldn't be happier with the service provided. Their professionalism and dedication were exemplary throughout the entire process. Their knowledge of the local market and understanding of my needs made finding the perfect home a seamless experience. Robbie was attentive to every detail and ensured that all my concerns were addressed promptly. Their communication skills were exceptional, keeping me informed at every step of the way. Thanks to their expertise, I found a home that exceeded my expectations. I highly recommend Robbie McKenzie, David Mitchel and Goodfellows Estate Agents to anyone in search of their dream home. Their commitment to excellence truly sets them apart in the industry. Thank you, Robbie and David for helping me find my new home sweet home!
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The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
