5/5
I viewed a property with Reece Gunn, although the property didn’t suit me he was helpful and efficient with coming back to me with questions I had. One of the better experiences I’ve had with estate agents

Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,014 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,014 reviews on two platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I viewed a property with Reece Gunn, although the property didn’t suit me he was helpful and efficient with coming back to me with questions I had. One of the better experiences I’ve had with estate agents
1/5
The agen was very nice in person, but took four days to email us about a property we viewed and the main part of the email was him asking us to leave a 5-star Google review of him so he could win a competition. I wouldn't trust any 5-star reviews where they namedrop a member of staff. Not very professional.
5/5
Goodfellows estate agent, particularly with Reece as the agent, provided exceptional service! Reece went above and beyond, demonstrating professionalism and expertise throughout the process. From start to finish, the experience was smooth, efficient, and Reece's attention to detail truly stood out.
5/5
Just recently started looking at getting my first property and didn’t have any idea on where to start. Got into contact with Goodfellows and worked with one of their agents Reece who was extremely helpful with my property search and being able to understand the market. Would definitely recommend this agent and their agency.
5/5
I have worked with Reece recently and he helped me find a property for myself and I I’m really grateful for the assistant and time he took to help me.
5/5
Reece was professional and helped me during my property search, would happily deal with him again
5/5
Big thanks to Reece Gunn for our conversation! For someone like myself without much understanding of the local market, Reece was professional, knowledge and very considerate when addressing my queries & concerns. Would recommend to anyone
5/5
Spoke to a person called Reece on the phone. he was so polite and was really helpful and knowledgeable when answering my questions, he clearly knows what he’s talking about and cares about his job and customers. would definitely recommend, he’s brilliant.
5/5
I recently worked with Goodfellows Mitcham for a property letting as I had been struggling to find the right property for some time, but Reece stepped in and turned things around completely. Reece’s expertise was evident throughout our interactions. He took the time to understand my specific needs and provided clear, informed advice that made the decision-making process much easier. His professionalism and approachable manner made what could have been a stressful experience feel effortless.
5/5
I recently had the pleasure of working with Reece as my lettings agent, and I can't recommend him highly enough! From start to finish, Reece was professional, attentive, and genuinely committed to finding the perfect property for me. His knowledge of the local market is impressive, and he took the time to understand my specific needs, ensuring that every property he showed me was a great match. What really stood out was Reece's communication skills, he was always available to answer questions, provided timely updates, and made the entire process seamless. He went above and beyond to ensure everything was in place for a smooth move-in, making what could have been a stressful experience incredibly easy. If you're looking for a lettings agent who truly cares about their clients and delivers exceptional service, Reece is the one to choose. Five stars well deserved!
5/5
I had an excellent experience working with Reece. From the very beginning, Reece was professional, attentive, and incredibly knowledgeable about the local market. He made the entire process of finding and securing a property seamless and stress-free. Reece was always quick to respond to any questions I had and went above and beyond to ensure that all my needs were met. His attention to detail and commitment to providing top-notch service truly set him apart. I highly recommend Reece to anyone who’s looking for someone who me is reliable and trustworthy. His dedication and expertise made all the difference, and I couldn’t be happier with the service he provided.
5/5
I had the pleasure of working with Reece and I couldn't be happier with the service I received. From start to finish, the entire process was smooth, professional, and stress-free. Reece was incredibly attentive, always available to answer any questions, and took the time to understand exactly what I was looking for in a rental property. Their deep knowledge of the local market and attention to detail made me feel confident that I was in good hands. I would highly recommend Goodfellows to anyone looking for a professional, reliable, and friendly lettings agent. Reece made the whole experience enjoyable, and I am grateful for their hard work and dedication. I will definitely be using their services again in the future!
5/5
Reece Gunn, he was very nice and very professional.
5/5
Thank you Reece for great customer support and engagement. I would recommend always. Thanks, Carlos
5/5
Robbie has been amazing in showing us suitable properties, she is very professional, friendly and always follows up. Highly recommend her.
5/5
Molly provided fantastic, professional service and was incredibly supportive throughout our property search. She never gave up and remembered all our preferences, ultimately finding us the perfect home. If I could, I'd give her more than 5 stars!
Dear Jasmine , this is such a great review and explains why it is so important to go with a great agent , who doesn't give up and does remember your preferences who will then find you the perfect home. So Molly can be so proud that she not only met your goal but dare we say exceeded your expectations , which is why Molly has such a good reputation. Thank you for the 5 STARS and we hope to be of service in the future. Kind regards Goodfellows Cheam Village.
5/5
Joel Smith was truly exceptional. He is highly knowledgeable about the local market. As first-time home buyers, we were grateful for his patience and dedication. He used his brilliant negotiation skills to bring us and the seller to an agreement after the offer was placed and guided us through each step with care after our offer was accepted. Our home-buying journey spanned for a year and was filled with numerous challenges. Throughout this time, Joel proactively reached out to sellers and followed up on developments. He was always available to answer our questions or provide solutions. His professional advice was invaluable. Even when the sale fell through, Joel continued to present us with homes that matched our criteria, offering unwavering support during tough times. In addition to Joel, Sarah Pine also played a significant role in our lengthy negotiation process. Both Sarah and Joel consistently went above and beyond, providing professional advice and support throughout the entire process. I highly recommend them to anyone looking to find their dream home.
5/5
Great letting agency,, always helpful and responsive. Robbie looked after us very well although we didn't manage to finalise any deal. Recommended.
1/5
Terrible experience with a rude and unhelpful young woman Robbie at Carshalton Beeches branch. Worst service ever experienced. Tried to contact manager and was ignored.
5/5
Robbie at goodfellows has been brilliant with communication, advice and helping with our house search. She has been quick to show us properties in a fast paced market!
5/5
Super friendly and helpful staff! Really easy to work with and really appreciate all their help in finding our perfect rental!
5/5
Just want to say we appreciate the professional and courteous approach of James at goodfellows. Not pressuring or patronising in comparison to other experiences I’ve had with other agents. Thank you for the help so far on my search!
1/5
Terrible experience with a rude and unhelpful young woman Robbie at Carshalton Beeches branch. Worst service ever experienced. Tried to contact manager and was ignored.
5/5
Super friendly and helpful staff! Really easy to work with and really appreciate all their help in finding our perfect rental!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold; Goodfellows, Morden won Gold; Goodfellows, London won Gold; Goodfellows, Mitcham won Trusted Agent.
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