5/5
GoogleAmazing experience! The entire team is very professional and very helpful. Excellent service, highly recommend.
Trusted Agent profile · Surrey and Greater London
Verified
Goodfellows estate agents in Morden, London, Mitcham and 3 more
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP869 reviews · 867 on Google (4.7)30 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)8 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)4 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews · 381 on Google (4.8)6 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews · 350 on Google (4.8)6 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)5 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE234 reviews · 234 on Google (4.8)10 in the last 90 days
Reviews on Google
Showing 3,022 reviews on Google only. Show every review
Google1/5
GoogleStay away, cowboy operation. Deeply unprofessional whilst working with them for 3 years. Could never turn up for viewings on time to re-let the property. Lied several times when enquiring about basic contractual things. You can receive far better service elsewhere. Really couldn't care less when you speak to them either. Beware
5/5
GoogleI bought a house with Goodfellows. Unlike other estate agents they never tried to push houses onto me that did not match my needs. Every house they showed was worth serious consideration. Once the buying process was underway they were constantly in touch, keeping me up to date with what the hold -ups were so that I never had to worry that the sellers were pulling out. Later I decided to let the property out, and the tenant finding process was excellent. The tenants they found us were excellent at paying rent, even when their business was badly effected by Covid, until it was not possible for them anymore, at which point they gave notice and left of their own accord. Goodfellows promptly found replacement tenants, who have been with us for 3 years now, never to date being late with rent. Our needs are best met by the "tenant find only" option, as our tenants have always bin punctual with rent, and the tradespeople that Goodfellows use are a little high end for us. However if you want the extra peace of mind you can go for the "rent collection" or "full management" options. Even at our level, Goodfellows are very active in keeping us up to date with what we need to be doing as regards the law, and dealing with all the paperwork when it is time to renew contracts. Our main contact at Goodfellows was initially Nelson Samuel-Onyugo, who was extremely friendly and reassuring. Since then we have dealt with many members of the team who have all been extremely helpful and responsive. To name a few: Laura Lindsay, Lesley Hancock, Helen Spink, Julie Wheatley, Suzanne Mortimer, Linda Marshall, Keven Teixeira. Most recently we needed to find new tenants and Reece Parkinson-Gunn found us a lovely family to move in right after the old tenants left.
5/5
GoogleAmazing experience! The entire team is very professional and very helpful. Excellent service, highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleI am writing to express my utmost appreciation for the exceptional service provided by Jack Jenkins during the sale of my property. Over the course of approximately two years, Jack demonstrated remarkable resilience and reliability, ensuring that every aspect of the transaction was handled with care and professionalism. Jack's dedication and unwavering commitment to the process were truly commendable. His attention to detail and ability to navigate complex situations with ease were instrumental in achieving a successful outcome. I would also like to extend my gratitude to the entire team for their support and assistance throughout this journey. Together, they exhibited a high level of professionalism and expertise that exceeded my expectations. Based on my experience, I wholeheartedly recommend Jack Jenkins and the team to anyone in need of real estate services. Their commitment to excellence and customer satisfaction is truly unmatched.
5/5
GoogleExcellent service by the team for the sale of my property. The process was very smooth and it was completed within a short period of time - thanks to the professional advice provided by the team and their help to find suitable buyers. Highly recommended.
5/5
GoogleKerry and the Stonecot team were very friendly and helpful, could always ring and get an answer and kept us in the loop of what was going on and the progress of sale. Would highly recommend them, a great team!
5/5
GoogleWould highly recommend the Stonecot Hill branch in particular Kerry and Debbie. I picked them out of three estate agents who all gave different valuations. Goodfellows gave me the highest but justifiably the best valuation and backed it up with sales that they had made in the same vicinity. They were always there at the end of the phone and acted always in my best interests.
1/5
GoogleThey sold the apartment we were due to visit today and hadn't told us. Unprofessional and fair. Nobody cares in these day and age...nobody cares as long as they get their money
5/5
GoogleWe received quick and professional service from both the Sutton and Morden branch. Will recommend if you are looking for an agent. Emily
5/5
GoogleRented a property through GoodFellows. Very professional, friendly and prompt service. My advisors Josh and Kamilla were very helpful and helped us at every stage. They were always quick to respond to our queries.
5/5
GoogleWe bought our house with Goodfellows Sutton and Debbie, who was working with us, was amazing. She gave us a lift during viewings, was very knowledgeable about the area, the schools and the property itself. She was always in touch during the sale process and made our experience as smooth and enjoyable as possible. I would not hesitate to recommend Debbie to anyone looking to buy/sell a property in Sutton and surrounding areas.
5/5
GoogleVery supportive and helpful throughout the process . Sharmilla, Kamilla, Taylor and Kelsey were always available to answer questions and push things along.
Agent replied
Thank you Fiona for leaving us a fantastic review and mentioning the incredible service you received from Sharmila.
5/5
GoogleJoel & team were superb throughout the whole house purchase process. I sent countless emails and made so many calls to Joel and he would always respond in a nanosecond. We needed to visit the house on many occasions with different tradesmen and Joel was very accommodating. It was a pleasure to work with him.
4/5
GoogleExcellent service.I would like to thank Meg and kamilla for their amazing help and they were update each and every step clearly and keep in touch throughout the process.
5/5
GoogleI have recently purchased a property with Goodfellows Estate Agents in Mitcham.it was very hard to start search a property in the beginning.Omar was exceptionally professional and incredibly helpful.he made a very good process. I would highly recommend Omar if anyone need help in the future
5/5
GoogleOmar , Johnathan and James , as a team provided and excellent service and I have no complaints .
5/5
GoogleThank you to Sarah Pine whose dedication and hard work made this sale happen. Also to David Mitchell and Sophie who looked after the house so well when it was rented. A great team at Carshalton Beeches. Thank you all.
5/5
GoogleJonathan Walugembe. I had a great experience when Jonathan steered a protracted sale through to completion with great patience and skill. He is professional, friendly, polite and knowledgeable. No hesitation in recommending him and giving him a well-deserved 5 star review.
5/5
GoogleI recently had a great experience with Good fellows Morden. Meg was professional, attentive, and made the entire process seamless. They provided valuable insights and found me the perfect home quickly. Highly recommend!
5/5
GoogleI had an excellent experience working with Joel. He represented the seller and we bought a house through him. Joel was responsible and professional the whole time. The process was very smooth thanks to him. Thank you Joel!
4/5
GoogleExcellent service.I would like to thank Meg and kamilla for their amazing help and they were update each and every step clearly and keep in touch throughout the process.
5/5
GoogleWe have had such a positive experience with Goodfellows and particularly with Molly. From the beginning of our search she has been incredibly helpful and kind. My partner and I have had countless bad experiences with estate agents so it was really refreshing to be taken through the process seamlessly with kindness and clarity. We are very appreciative of Molly's help and are excited to be moving to our new home :) Thanks so much!
Agent replied · 24 October 2024
Dear Robyn , thank you for such a great 5 Star review with such clarity of your experience we are sure that this will be of great benefit to countless numbers of people , who possibly in the past have also had a bad experience , so we would say that Molly will be very busy now right up till the end of 2024. Well done Molly in giving such a great service that obviously prompted this wonderful feedback. Thank you Robyn , kind regards Goodfellows Cheam Village.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
