Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,014 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,014 reviews on two platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,976 reviews on Google only. Show every review
5/5
GoogleThanks to Carlene, Gareth, Nelson and the Goodfellows team for finding us a very good tenant. Thanks for answering and resolving all the questions/issues that we have raised. All the best and God bless!!!
Thank you Mark for reviewing our service and mentioning our team.
5/5
GoogleSpecial thanks to Gareth and the Goodfellows team for helping us finding a very lovely property to rent. Gareth was always responsive and helpful even after working hours. He smoothly organised our property search and contract process and made it very easy for us. He is friendly, deliberate and very professional. We can't thank him more. I totally recommend Gareth and his team.
Siavash thank you for reviewing our service and especially mentioning Gareth.
5/5
GoogleThank you Goodfellows for all your help in finding our first home. Special thanks to Damian, our estate agent, who has helped us find our flat and facilitated a smooth transaction when we were hit by some frustrating delays. He has been very efficient and helpful in chasing our case up to completion. Thank you for all your time and invaluable help Damian!
Thank you Ana for leaving a 5 star review and mentioning Damian.
5/5
GoogleWe were very pleased we used Goodfellows Mitcham to sell our property, the property had been on the market with another local agent who were unable to achieve the best price. Damian successfully negotiated a sale, he always returned calls and emails. The sale was being delayed due to third parties in the chain, without Damian onboard it would have taken a lot longer! Damian was tenacious and professional, we would recommend the team. thank you.
James - great to receive your review of the service our team have provided.
5/5
GoogleUsed Gareth to find a new home - his service was really efficient and found him easy to deal with. Overall service has been fantastic. Unlike a lot of other agencies who seem to ignore your requirements, Gareth and Goodfellows only sent properties that met our criteria. Will use again and highly recommended.
Liam, thank you for taking the time to review our service, especially mentioning Gareth in your review.
5/5
GoogleVery pleased with the service from Goodfellas, dealt with Tom and Sarah who were both very knowledgeable, easy to contact and helpful throughout the sale process.
Thank you Andy for leaving a 5 star review and mentioning Tom & Sarah.
1/5
GoogleVery disappointed, first they book view last week and agent unable to open the main door so we cannot view propert . Than second time view on 18 th december @ 2:00pm no one has come yet it been 2.45pm noe . Only waste of time . No one attending calls .
We are really disappointed to receive your feedback. Could you please email me directly on tracey-anne.green@goodfellows.co.uk so I can investigate this further and look into which branch and what property you are referring to. Many thanks, Tracey-Anne Green Mr Kaleem - we understand that our Lettings Manager was at the main front entrance of the property and that you were at the rear - we understand that you have now seen the property and other properties with her and are sorry about the misunderstanding that occurred on this occasion.
5/5
GoogleViewed property which we loved with Jodie she was great very professional yet friendly and down to earth, provided local info in schools shops etc. I would definitely use this branch if selling my property in their area and would request Jodie, Ann the manager was also helpful and professional. On the other hand I would avoid goodfellows in Carshalton Beeches which was my local branch tried to list my property to sell with them after taking the pictures heard nothing for ages had to chase and was told they were busy! I got them impression they focus on the high value properties at the expense of properties below 500,000. In the end gave up and went to another agent who listed and had viewings lined up with 24 hours.
Thank you for spending the time to review us. We take both positive and negative feedback seriously. The Carshalton Beeches branch has been approached for a response and it appears that there was a breakdown in communication; all the marketing material was prepared and ready to go live a few days after the photographer had visited your property. However, it appears that you had already made the decision to go with another agent by this time. We are sorry that you got the impression that vendors of properties of different values receive a different service as that is certainly not our practice. At the end of the day we are very pleased that your experience with Goodfellows as a company ended on a positive note and that you have now sold and found a new property.
5/5
GoogleAn excellent friendly & professional service from Goodfellows, Stonecot Hill. We bought our new home through the Stonecot Hill branch & dealt with Rosie & Ann who were very polite, helpful & professional. We viewed the property twice with Rosie who was lovely. We didn't feel rushed or pressurised & she was genuinely pleased for us when our offer was accepted & we then completed. Any queries we had about the property she looked into straight away. Thank you Rosie for making buying our new home a nice experience.
Thank you Joanna for rating our service and mentioning Rosie and Ann.
5/5
GoogleAm David Boakye renting from Goodfellows. They are such a wonderful estate agent I have ever come across. Responding to you questions are 99%. I came in contact with one lady Carlene Burton at mitcham branch and she is well experienced and friendly. David Boakye
Thank you for taking the time to review our service
5/5
GoogleWe were looking for a flat to rent. I can firmly tell that Goodfellows helped us at the highest level. Great smart hard working agents, passionate about what they do. I would definitely recommend them for everyone who looking for a property to rent or for tenants who would like to get the best deal. Everything was well organised and the whole process passed smoothly. Thanks a lot.
Denis, at Goodfellows we pride ourselves on giving good service and we are pleased that you have recognised this in our team in Mitcham. Thank you for taking the time to review our service.
4/5
GoogleI like to thank specially Gareth Vaughan for going extra mile in finding me nice place and helping me to do all the formalities. Once again thank you so much Gareth Elton Fernandes
Elton - we like to thank you for taking the time to review our service
5/5
GoogleI was more than Happy with Gareth's Service very helpful and friendly he made things very easy and straight forward I would be happy to recommend him great job thanks.
Many thanks for taking the time Brendan to review our service.
5/5
GoogleFabulous service from Liz, Larraine and Grant who got us asking price for our property within 24 hours and fought tooth and nail to get the transaction through and persuade our seller to break the chain so we could just get things done. They worked really hard, were always responsive and were a pleasure to deal with. Highly recommended!
Jeremy - thank you for taking the time to review our service
5/5
GoogleRating only, no written review.
Thank you for your rating of our service
5/5
GoogleRating only, no written review.
Joyce, thank you for taking the time to rate our service at Goodfellows.
4/5
GoogleRating only, no written review.
Anthony - thank you for rating our service
5/5
GoogleElla has helped us find our property and everything was flawless,absolute pressure to work with goodfellas carshalton,thank you very much
Thank you for taking the time to review our service
5/5
GoogleExtremely professional and friendly service. Very skilled and helpful financial adviser. Highly recommended.
Thank you for taking the time to review our service
5/5
Googlegood, worth recommending
Many thanks for taking the time to review our service
1/5
GoogleRating only, no written review.
Anik - we would like to understand further the reason for your 1 star review - please contact Tracey-Anne on tracey-anne.green@goodfellows.co.uk with more details
5/5
GoogleLewis is the best lettings agent you will ever find 👍👍👍 …
Thank you for taking the time to review our service
5/5
GoogleViewed a property on crown lane with Micheal Taiwo on Saturday and must say I was extremely impressed with the service & punctuality , Thank you.
Thank you for reviewing our service
2/5
GoogleService is fine, staff is friendly and they have a good system set up. I especially like the ability to sign official documents digitally. But agency fees are extremely high.
Thank you for your feedback. We take all comments on board and appreciate the time taken to review our service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards.
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