Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
5/5
GoogleI have been dealing with Ella from the Morden branch and she's been absolutely wonderful. She's really nice and friendly and has always helped out with any queries I've had. And generally all the staff at goodfellows are very nice too. Definitely recommended!
We at Goodfellows love to receive great feedback and especially mentioning Ella in person. Thank you for taking the time to review our service.
5/5
GoogleJordan has helped me get my property very quickly. Great service! We are very grateful for his help.
We want to thank you for taking the time to review our service and mentioning Jordan.
5/5
GoogleJordan was amazing, and really helpful! He sorted everyone out and our experience was hassle free. Top guy Thank you!
Thank you for rating us 5 stars and mentioning Jordan.
5/5
GoogleI want to say a big thank you to Jordan Facolujo. He was helpful in getting our new property in time. Really friendly and responsible person. I will say again a BIG thank you!!!
Thank you for taking the time to review our service Aksenia - especially mentioning Jordan. We like to pride ourselves on the service we deliver.
5/5
GoogleAmazing customer service and very helpful every step of the way. I highly recommend dealing Keith if you are searching for a property! :-)
Thanks for the review Alightersideoflife, its always nice to hear from happy customers.
5/5
GoogleFirst class service from Laura and her team, they provide excellent advice on the check-out process and renewals. I always instruct Goodfellows to let my properties, the team are, efficient, thorough and a pleasure to deal with.. keep up the good work.
Thank you for taking the time to review our service James - especially mentioning Laura. We like to pride ourselves on the service we deliver.
5/5
GoogleJordan Fakolujo was absolutely brilliant! He helped my partner and I find a property to our exact standards within 1 week! He even arranged a late evening viewing past his normal finishing time to help us see a property, and he constantly kept us in check with what’s going on. Thank you for everything Jordan!
Thank you Ellen for mentioning Jordan and leaving a positive 5 star review.
5/5
GoogleKerrie-Ann Tyson has been the property manager I've been dealing at Goodfellows since letting out our house in 2017. In the time I've know her she has shown herself to be very professional efficient and diligent - taking a personal interest in issues that arise and 'owning' the problem until it is resolved. It is my hope that she stays around for some time to come. Well done to her and to the whole Goodfellows team.
Thank you Al for leaving a great review and mentioning Kerrie-Ann.
5/5
GoogleHad a viewing with Jordan today. Took a bit of time to figure out the front door key and the back door key was missing, but seeing as this is not his usual property to view, this is fair enough. Professional, able to answer my questions well enough. Good job!
Thank you Ron for rating our service.
5/5
GoogleJordan was fabulous . Great experience with you guys. Jordan was very knowledgeable and if I needed anything or had additional questions the feedback was quick. Top work !
Thank you Andy for rating our service and mentioning Jordan.
5/5
GoogleWe found Jodie to be friendly, approachable and very professional. She has excellent knowledge about the local area and schools. Cannot recommend Jodie highly enough and without doubt has a 5 star rating from us.
Thank you T Robain for mentioning Jodie and leaving us a 5 star review.
5/5
GoogleAs a first time landlord, I found Goodfellows extremely helpful especially Jordan and Sharmilla. They answered all my questions and guided me through the process. They constantly kept me up to date of what was happening when and what I needed to do. I was nervous of letting out my property as have heard so many horror stories, but they were very thorough and found me lovely tenants. Thank you
Thank you Theresa for leaving a great review as a first time landlord using our letting services and mentioning our team. We like to pride ourselves on the service we deliver.
5/5
GoogleI have been looking for a property to rent for some time now. This was a long and difficult process until I found a place managed by Goodfellows. I appreciate the clear and professional communication of the agent. Thank you Keith for making this troubling process a smooth one. I recommend them to anyone.
Thank you Owen and Gaith for reviewing our service and mentioning Keith.
5/5
GoogleOur agent was Jordan. What a great man! He has been so patient with us and always ready to help. Really friendly and kind. A true professional! Thank you Jordan for helping us finding the best house! ♡
Thank you for taking the time to review our service Izabella- especially mentioning Jordan. We like to pride ourselves on the service we deliver.
5/5
GoogleI registered with the office and the service was remarkable and head and shoulders above the other agents.
Andrew thank you for taking the time to review our service. Goodfellows appreciate it when our customers take time to leave a note.
4/5
GoogleFantastic service!! very professional approach and I am happy the way they dealt with my purchase.
Thank you for taking the time to review our service
5/5
GoogleDealt with Rosie who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend
Hayley - we at Goodfellows are so pleased that you have taken the time to review our service and especially mentioning Rosie and leaving this great feedback.
5/5
GoogleReally great communication. Constant updates from them on new properties. Especially Rosie who was a great person to do a viewing with as she was very down to earth and listened to what i needed and not just trying to force a sale!
Thank you for taking time to mention Rosie and leaving this great feedback. At Goodellows we like to pride ourselves on our service.
5/5
GoogleWe had viewings with Jodie today, she provided us local informations around this area, it was really a big help as we're totally new to this town. The weather wasn't good at all (heavy wind and raining), she took us to each property and dropped us off to the station. Without her, we would be soaked in this weather. I'd 100% recommend Jodie! E
Goodfellows take pride in giving outstanding service to every customer and are pleased that you feel the same way. Thank you for mentioning Jodie and leaving this great review.
5/5
GoogleHad a great experience with Goodfellows, they worked diligently to get us a sale and shepherded the deal through to completion with good humour , patience and politeness. Special mention goes to Ann, Jodie, Luis and Theresa for outstanding service. Would not hesitate to recommend if you want an agent that goes the extra mile.
Nikita, thank you for taking the time to review our service and mentioning the team in person. We are so pleased that we were able to exceed your expectations of our service.
5/5
GoogleHaving met Jodie Chamberlain when she first came to value my mum's house, I was at once impressed by her friendly, professional manner. She gave excellent advice, confirming whether I should decorate and re-carpet the house. She stayed in touch with me until I was able to say the house was finally ready to market. Having signed the paperwork last Wednesday afternoon, she kept me informed at every step of the preparation until house went on the market Friday. By today we had an acceptable offer, from buyers who were in a position to proceed quickly. She had already lined up many more viewings and it hadn't even gone live on the internet yet, so I'm confident we could have sold it several times over. HIGHLY RECOMMENDED
We take pride in providing an excellent service and are so pleased that Jodie was able to surpass your expectation at this time. We hope that you will look to use Goodfellows in the future. Good luck in your move.
5/5
GoogleRating only, no written review.
Thank you Nicole for rating our service 5 stars.
4/5
GoogleHannah is a very kind and helpful advisor
Thank you Elena for reviewing our service and mentioning our team.
5/5
GoogleQuite stress free process with them!
Forough - thank you for taking the time to review our service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
