Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Showing 3,022 reviews on Google only. Show every review
5/5
GoogleI rang goodfellows looking to rent my first property and spoke to Ella, she was super helpful with explaining everything I needed to do and took me on numerous viewings, she was professional and knew all the answers to my hundreds of questions!
Mia, thank you for taking the time to review our service. We are so pleased that Ella was able to help you.
5/5
GoogleI'm pleased with the service that Jordan has done for me and my family, . That was very helpful, i found the property very quick and without any difficulties . Jordan is a professional, i recommend him👍👍👍 …
Thank you for taking the time to review our service - especially mentioning Jordan.
5/5
GoogleWe worked with Jodie who was absolutely fantastic! She was on the ball, always responding promptly, always friendly and very helpful. Thanks for all your help Jodie!
Dear Nicolette, We are really pleased to read your positive review regarding the service from Jodie from our Morden branch. Thank you for taking the time to post this review. We wish you the very best for the future.
5/5
GoogleElla is my consutant. she helped me find the property and all the procedures for moving in. It's a very tight timeline. but thanks . we made it on time! She got a lot of phone call from me everyday. and the whole team knew me! hahaha. thank you all! best wishes !!
Goodfellows love to receive great reviews and especially when you have taken the time to mention Ella in person - thank you
5/5
GoogleI have been looking for a property to rent for some time now. This was a long and difficult process until I found a place managed by Goodfellows. I appreciate the clear and professional communication of the agent. Thank you Keith for making this troubling process a smooth one. I recommend them to anyone.
Thank you Owen and Gaith for reviewing our service and mentioning Keith.
5/5
GoogleRating only, no written review.
Joyce, thank you for taking the time to rate our service at Goodfellows.
1/5
GoogleDon’t trust in what they promise and don’t give them personal data when viewing a property.
Dear Diogenes C. We do require specific documentation, this is clearly stated in our important information form; signed by all tenants prior to references. Any personal data is stored, removed and destroyed according to GDPR. Should you wish to discuss the matter further please contact the lettings manager Sharmila.vythilingum@goodfellows.co.uk
5/5
GoogleI rang goodfellows looking to rent my first property and spoke to Ella, she was super helpful with explaining everything I needed to do and took me on numerous viewings, she was professional and knew all the answers to my hundreds of questions!
Mia, thank you for taking the time to review our service. We are so pleased that Ella was able to help you.
4/5
GoogleSlight problem with the contract first time around, but Sharmilla was really friendly and helpful in getting it all sorted. Got us in the property nice and quick.
Grace, we want to thank you for taking the time to review our service. We value feedback so we can look to review our service if issues occur.
5/5
GoogleAlice Purton has been extremely helpful and efficient in managing the day to day running of my property, sometimes under rather trying circumstances. She has kept me up to date , been supportive and is always a friendly voice at the end of the phone.
Thank you for mentioning Alice and leaving a great review.
5/5
GoogleSharmila was great, her info was comprehensive and forthcoming. Was understanding and flexible when we hit an obstacle. Great comms throughout. Would highly recommend.
Thank you Leonardo for leaving us a 5 star review and mentioning Sharmila.
4/5
GoogleQuite good in average response speed and establshing safety as first priority. Helpful, approachable and professional as best characteristics. Generally, we are happy with the house they found for us and we'd recommend them. They could favor tenants side a bit more, though.
Thank you for your review, we appreciate your patience with regards to awaiting legal documentation before we could progress with your move in. Goodfellows do remain impartial and unbiased to both landlord and tenants and glad you are happy in your new home.
4/5
GoogleSlight problem with the contract first time around, but Sharmilla was really friendly and helpful in getting it all sorted. Got us in the property nice and quick.
Grace, we want to thank you for taking the time to review our service. We value feedback so we can look to review our service if issues occur.
5/5
GoogleAlice Purton has been extremely helpful and efficient in managing the day to day running of my property, sometimes under rather trying circumstances. She has kept me up to date , been supportive and is always a friendly voice at the end of the phone.
Thank you for mentioning Alice and leaving a great review.
5/5
GoogleSharmila was great, her info was comprehensive and forthcoming. Was understanding and flexible when we hit an obstacle. Great comms throughout. Would highly recommend.
Thank you Leonardo for leaving us a 5 star review and mentioning Sharmila.
4/5
GoogleQuite good in average response speed and establshing safety as first priority. Helpful, approachable and professional as best characteristics. Generally, we are happy with the house they found for us and we'd recommend them. They could favor tenants side a bit more, though.
Thank you for your review, we appreciate your patience with regards to awaiting legal documentation before we could progress with your move in. Goodfellows do remain impartial and unbiased to both landlord and tenants and glad you are happy in your new home.
5/5
GoogleRating only, no written review.
Thank you for taking the time to review our service.
5/5
GoogleRating only, no written review.
Thank you for rating us 5 stars.
5/5
GoogleRating only, no written review.
Thank you for taking the time to place a positive review of our service
5/5
GoogleRating only, no written review.
Thank you for your rating of our service
5/5
GoogleRating only, no written review.
Thank you Yan for leaving a five star review of our service.
3/5
GoogleRating only, no written review.
Thank you for rating our service.
4/5
GoogleRating only, no written review.
Thug Life Kids - We are sad to see you have changed your 5 star review left on the 24th August to now a 1 star without any explanation why? We would like to know what has happened and why the change in your rating. Please email me Stephen.Offield@goodfellows.co.uk to discuss the matter further.
5/5
GoogleRating only, no written review.
Thank you for rating us 5 stars on Google.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
