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Goodfellows estate agents in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

3,060 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,058

Reviews on Google

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords1 review

5.0 / 5 Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Susan, 18 August 2021Read the review from landlords

Tenants1 review

5.0 / 5 We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Cher, 18 November 2021Read the review from tenants

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,022 reviews on Google only. Show every review

5/5

Google

Kerrie-Ann Tyson has been the property manager I've been dealing at Goodfellows since letting out our house in 2017. In the time I've know her she has shown herself to be very professional efficient and diligent - taking a personal interest in issues that arise and 'owning' the problem until it is resolved. It is my hope that she stays around for some time to come. Well done to her and to the whole Goodfellows team.

Al · 29 May 2019 · Goodfellows Estate Agents Morden

Agent replied · 27 May 2024

Thank you Al for leaving a great review and mentioning Kerrie-Ann.

5/5

Google

As a first time landlord, I found Goodfellows extremely helpful especially Jordan and Sharmilla. They answered all my questions and guided me through the process. They constantly kept me up to date of what was happening when and what I needed to do. I was nervous of letting out my property as have heard so many horror stories, but they were very thorough and found me lovely tenants. Thank you

Theresa · 29 May 2019 · Goodfellows Estate Agents Morden

Agent replied · 27 May 2024

Thank you Theresa for leaving a great review as a first time landlord using our letting services and mentioning our team. We like to pride ourselves on the service we deliver.

5/5

Google

Jordan was the agent who had to help us out. He was truly amazing and even helped us out on his days off. He did his best to make sure we had our property on time. I would Recommend!! From Anais and Jaime!

Anais · 27 May 2019 · Goodfellows Estate Agents Morden

Agent replied · 25 May 2024

Thank you Anais & Jaime for your review and especially mentioning Jordan.

5/5

Google

We bought a house from Goodfellow Morden Branch buy/sell department . We are extremely pleased with the work of the agency, especially from Loraine Green. She made the deal in a very short time and was very helpful on every point of the deal . She is very polite and responsive person. We recommend the agency to anyone who wants to buy or sell a house. Stefka Grozdanova

Ivan · 27 May 2019 · Goodfellows Estate Agents Morden

Agent replied · 25 May 2024

Thank you for leaving us a positive review. We are really pleased to hear Lorraine gave an amazing 5 star service. Thank you for recommending us.

5/5

Google

Have recently moved into a property that i found and an renting through goodfellows. The experience has been nothing but easy and smooth running. They are a very polite team, and any queries i have had, they have could not have been quicker and more eager to help with. Aaron has taken care of us very well and im sure we will be very happy in our new home!

Larushka · 22 May 2019 · Goodfellows Estate Agents Morden

Agent replied

Larushka, We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to providing you and every customer with excellent customer service. It’s so nice to hear that it was easy & smooth running and Aaron helped to make your experience such a positive one. Enjoy your new home.

1/5

Google

Very rude and aggressive do not recommend them

Oliver · 17 May 2019 · Goodfellows London

Agent replied

Dear Olly We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a customer of ours, we would like to investigate this issue further, please contact Stephen Offield immediately at Stephen.Offield@goodfellows.co.uk so that we can resolve this issue immediately. It's now been a week since this review was left and unfortunately Olly has still not been in touch with our agency.

5/5

Google

Amazing team who always gonna support you and give you the right answers and advices . Special thanks to James who find our dream house!

Steliyan · 17 May 2019 · Goodfellows Mitcham

Agent replied

Thank you Steliqn for your kind review. We hope you will be happy in your new property.

1/5

Google

Very rude and aggressive do not recommend them

Oliver · 19 April 2019 · Goodfellows Estate Agents Morden

Agent replied

Dear Olly We take these matters very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a customer of ours, we would like to investigate this issue further, please contact Stephen Offield immediately at Stephen.Offield@goodfellows.co.uk so that we can resolve this issue immediately. It's now been a week since this review was left and unfortunately Olly has still not been in touch with our agency.

5/5

Google

The service we received from Mr Stefan Rojas was outstanding from start to finished. We would definately recommend Goodfellows.

D · 27 March 2019 · Goodfellows Cheam (40 The Broadway)

Agent replied

Thank you Darren for reviewing our service and mentioning our team.

5/5

Google

As new tenants our experience with Goodfellows, and Gareth in particular, has been fantastic. Having seen several apartments/house/flats over the past couple of months we've seen the highs and lows of agencies in London. Happy to say Goodfellows is one of the best we've dealt with. Clear, transparent and responsive communications and happy to help where possible. The number of agencies we've seen where they turn up late, or under prepared! It was refreshing when meeting Nelson (the person who met us at the property) at the flat, with loads of additional information and booklets in hands. Just a good experience all around.

Andrew · 27 March 2019 · Goodfellows Mitcham

Agent replied

Thank you so much for your kind words, Andrew. We really appreciate you taking the time to share your experience of our service.

5/5

Google

Jordan Helped showing you proportions

Camelia · 26 March 2019 · Goodfellows London

Agent replied

Thank you Camelia for rating our service.

1/5

Google

Don’t trust in what they promise and don’t give them personal data when viewing a property.

D · 26 March 2019 · Goodfellows London

Agent replied · 24 March 2024

Dear Diogenes C. We do require specific documentation, this is clearly stated in our important information form; signed by all tenants prior to references. Any personal data is stored, removed and destroyed according to GDPR. Should you wish to discuss the matter further please contact the lettings manager Sharmila.vythilingum@goodfellows.co.uk

5/5

Google

The service we received from Mr Stefan Rojas was outstanding from start to finished. We would definately recommend Goodfellows.

D · 25 March 2019 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Darren for reviewing our service and mentioning our team.

1/5

Google

VENDORS BE WARNED! I purchased my flat from Goodfellows and the whole process was an awful experience. When I put my initial offer in they didn’t put it forward to the vendor. I know this as the next day the price of the flat was dropped by £15k (much lower than my offer). After I complained and put forward a lower offer this was accepted so the vendor lost out! They also forced me to speak to their in house mortgage broker who threatened me. He said my offer would have less weight if I didn’t speak to him. Very shady and totally illegal! My friend and colleague has just had the same experience, she put forward an offer and the price of the flat was reduced much lower. She hasn’t received an offer letter. The vendors have apparently already moved out and their previous buyer dropped out so I am surprised they won’t accept her offer which is £10k over the current asking price as they must be pretty eager to sell! Both first time buyers with big deposits, working for a Big 4 firm and in the position to move quickly however they chose to play games, awful way to go treat first time buyers and at the vendors expense!

Harriet · 12 March 2019 · Goodfellows Mitcham

Agent replied

Dear Harriet we are sorry to see you have rated us with a low score, we have forwarded your complaint to the Manager who will do a full investigation and will provide a detailed response in due course.

5/5

Google

Rating only, no written review.

Mesmaa · 8 March 2019 · Goodfellows London

Agent replied

Thank you Yan for leaving a five star review of our service.

5/5

Google

Rating only, no written review.

Mesmaa · 4 March 2019 · Goodfellows Estate Agents Morden

Agent replied

Thank you Yan for leaving a five star review of our service.

1/5

Google

Rating only, no written review.

Cloud · 10 February 2019 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

Update: We still haven't heard from Cloud Productions and would appear they like to leave negative reviews to affect local businesses. Cloud Productions I am sorry that you have now changed your review from a three star to a one star and rated our service with a low score. We would like the opportunity to be able to understand your change in rating our service in more detail and to investigate this issue further, please contact Stephen Offield immediately at Stephen.Offield@goodfellows.co.uk so that we can resolve this issue.

5/5

Google

Staff were very welcoming and friendly, especially Jack

Emmanuel · 10 February 2019 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

Thank you Eman for rating our service and mentioning Jack

5/5

Google

Friendly, professional and thorough. Would happy use you again! Thanks.

Kathryn · 10 February 2019 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

Thank you for reviewing our service.

5/5

Google

Very pleased with the service from Goodfellas, dealt with Tom and Sarah who were both very knowledgeable, easy to contact and helpful throughout the sale process.

Andy · 10 February 2019 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

Thank you Andy for leaving a 5 star review and mentioning Tom & Sarah.

5/5

Google

I would like to take this opportunity to share my feedback about Louise Jobson. She is a thorough professional and has been supportive during our tenancy period. Best regards, Chintu Vaidya

Chintu · 10 February 2019 · Goodfellows Estate Agents Carshalton Beeches

Agent replied

Thank you so much for your kind words, Chintu. We really appreciate you taking the time out to share your experience with us and we agree, Louise is truly a gem to have on our team! Thank you for leaving us a 5 star review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Goodfellows

Which Goodfellows office has the most reviews?

Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.

Reviews may appear on more than one platform.

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