5/5
GoogleVery happy with the service from Gareth ! Highly recommended!
Agent replied
Thank you Beau for leaving a 5 star review and recommending our services.
Trusted Agent profile · Surrey and Greater London
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Goodfellows estate agents in Morden, London, Mitcham and 3 more
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP869 reviews · 867 on Google (4.7)30 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)8 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)4 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews · 381 on Google (4.8)6 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews · 350 on Google (4.8)6 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)5 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE234 reviews · 234 on Google (4.8)10 in the last 90 days
Reviews on Google
Showing 3,022 reviews on Google only. Show every review
Google1/5
GoogleI have been inquiring about a property for over a week and no one has bothered to come back. When they finally got back they did not arrange a viewing for another week and when the day finally came to view the property, they didn’t bother turning up, luckily the seller allowed us in. I don’t know what to say apart from I really felt sorry for the seller as they were vulnerable and did not know they were been let down by their so called Local and Caring Estate Agents. WE WILL DEFO NOT BE CALLING YOU GUYS AGAIN
Agent replied
Dear Shabib Patel I am sorry your experience with Goodfellows has led you to leaving a negative review as we take customer service and satisfaction very seriously, hopefully evident by many others on here. If possible, could you please send a few more details; such as your name and the property address to Stephen.offield@goodfellows.co.uk so I can investigate and see where thing has gone wrong? Kind Regards Stephen Offield
5/5
GoogleWas a pleasure dealing with Jonathan at Goodfellows Mitcham. From the first viewing, to exchange of contracts, he was always helpful and there if I needed any assistance.
Agent replied
Thank you Ashley for leaving us such a lovely review and mentioning the excellent service your received from Jonathan.
5/5
GoogleGareth was our first point of contact when using Goodfellows and made our first experience of dealing with an estate agent seamless. He is very approachable, and was understanding of our needs and solved any problems we had.
Agent replied
Thank you Mark for leaving us 5 stars and mentioning the service you received from Gareth.
5/5
GoogleI found Goodfellows and Gareth really efficient in arranging for my flat to be let and managed.
Agent replied
Thank you for your kind words Susan! We are very glad to hear our team are doing a super job.
4/5
GoogleI would like to thank Gareth for all his patience and support on our moving. I definitely recommend his services .
Agent replied
Carina Thank you for rating us and mention the service you received from Gareth.
5/5
GoogleStaff are very friendly and accommodating, as a first time buyer the process was made much smoother by the professionalism of the staff here. Would recommend.
Agent replied
Thank you Luke for sharing your experience as a first time buyer of the service your received from our Mitcham team. We wish you the very best in your new home.
5/5
GoogleAwesome service from Gareth during the process of letting out my property he was genuine and honest. I would recommend him, definitely putting back the much needed trust in estate agents. Thank you Gareth.
Agent replied
Dear Niyi, Thank you for your review regarding your experience with our Mitcham Office and the service received from Gareth. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future.
5/5
GoogleOutstanding service from this agency, especially Jonathan who is very professional and knowledgeable, one of the best sales person I’ve met while searching for my dream house. Thank you
Agent replied
Thank you Yulia for rating our service and leaving us a positive review.
5/5
GoogleWe had good with you guys , specially dear GARETH , thanks for your help, that was first time experience with GOODFELLOWS , and so happy, we found good place with really good landlord , thanks
Agent replied
Thank you Shahoo for your extremely positive review. We were all very pleased to have been able to support you through the process of finding a new home.
5/5
GoogleIt is fantastic experience, very professional.. simply too good. I’m letting my property is only bcs of Team is fully professional and customer service.
Agent replied
Thank you S Gulhane for your positive review, We really appreciate you taking the time out to share your experience with us.
5/5
GoogleGareth at Goodfellows, has successfully helped me to find suitable tenants to rent out my one bedroom flat to. He dealt with queries and requests promptly and efficiently, ensuring everything ran smoothly. I found him to be very helpful, friendly and personable.
Agent replied
Dear Kathy, We are delighted to read that our Mitcham lettings team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the service you received from Gareth. We like to pride ourselves on the service we deliver. We would like to wish you all the best for the future.
5/5
GoogleGareth was prompt, responsive and helpful throughout the process. I was very pleased with the service and would recommend him as an agent
Agent replied
Thank you Charlotte for leaving us a 5 star positive review and mentioning the excellent service you received from Gareth.
5/5
GoogleGareth was of great help to us. He speed the whole process up. It was a simple and easy move. Would recommend
Agent replied
Thank you Hamza for sharing your experience. We are really pleased to read your positive review of the service you received from Gareth.
5/5
GoogleGareth was very helpful and informative to us when we were renting a property. He provided us with all information we needed to make and always knew alot about the property as well as the process of renting one. Highly recommended working with Goodfellows, especially Gareth.
Agent replied
Thank you Aneta, for leaving us a five star review and recommending the service you received from Gareth.
4/5
GoogleGareth in Mitcham branch. Professional and aggressive. Efficiency keep me in the loop whole time. He always helpful and friendly. Many thanks Gareth.
Agent replied
Dear Angelyn, thank you for your positive review.
5/5
GoogleThe estate agent Jonathen was a good assistant and helped us find the right property, keep up the good work!
Agent replied
Thank you Melvyn for leaving us a positive review and sharing your experience of the service you received from Jonathan.
5/5
GoogleI would like to thank Gareth, the agent from the Goodfellows Mitcham office, for his warm and helpful attitude. He eagerly assisted with any issue or question I had and helped me prepare all relevant documents. Gareth made me feel calm and confident everything will be okay. Thank you!
Agent replied
Delyana, We couldn’t be happier that Gareth provided you with a great customer experience. Thank you for taking the time to leave this review.
5/5
GoogleI have had delings with Goodfellows before and cannot fault them. We just competed another sale with thier assistance, which in all honesty if it wasn't for Jamie and Cathy from Goodfellows - Mitcham, it would have fallen through many times. Both Jamie an Cathy were fantastic throughout the process and in many instances had to put up with lots of cr.. from all the parties, but they never lost the focus on the goal and got the transaction to be completed today. Thank you Jamie and Cathy and we will work together on another transaction in a near future. Well done.
Agent replied
Thank you Xhelal for sharing your experience we are glad to read Jamie and Cathi provided excellent support to you throughout the process.
5/5
GoogleVery good agent. Especially thanks to Jonathan and Kieran. Jonathan is super star. He always find the ways to help us. Brilliant Mitcham branch.
Agent replied
Thank you Thin Zar for leaving us a five star positive review and sharing your experience from the service you received from Jonathan and Kieran.
5/5
GoogleWe've dealt with Kelly at the Mitcham branch of Goodfellows and usually I don't have time to write reviews but felt the need to write this as we've found Kelly to be an absolutely approachable member of staff. She's assisted us in a friendly, professional and efficient way. Despite being very busy, she has been very focused on helping my mum find the right property and her determination and commitment to doing so feels genuine. My mum absolutely loves her and mum doesn't always take to everyone!! Thank you Kelly - you're a star (smile)!
Agent replied
Dear Val, We are delighted to read that Kelly gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleGareth has been really helpful and efficient helping secure my new home. I’ve had loads of questions around the processes as I’ve not done this in a while, and Gareth has dealt with everything quickly and professionally.
Agent replied
Thank you Georgia for mentioning the service you received from Gareth. We wish you all the best in your new home.
5/5
GoogleSo pleased we chose Goodfellows Mitcham to market our property. First class service from Jonathan and Jamie who supported us from start to finish.
Agent replied
Thank you Brian for leaving us a five-star positive review and mentioning the service you received from Jonathan and Jamie.
5/5
GoogleGareth was helpful with the whole process, keeping me informed of progress.He was always been very helpful, friendly and professional and was a pleasure to deal with. Keep up the good work! Thanks you Gareth for your Sincere services.
Agent replied
Thank you Suja for rating our service 5 stars and mentioning Gareth.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
