Trusted Agent profile · London
Verified
★★★★★
1,118 reviews across 3 offices and 4 platforms
Go View London has three offices, in Ealing and London (two offices) (London). Together they have 1,118 reviews on four platforms, rated 4.6 out of 5 overall.
1,072
Reviews on Google
All 3 offices
25
Reviews on Facebook
All 3 offices
20
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Go View London's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI can’t speak highly enough of Marta. She is a very professional, experienced, and helpful agent. Anyone who works with her is lucky to have her on their side. Wonderful experience!
Thank you for such a great, positive review.
5/5
GoogleFirst of all I would like to thank you to this brilliant agency for their help to find our happy place. Especially Katie is a real star! She helped and guidance me a lot in every step of our journey. Everything was very clear and easy to complete and understand. She has done absolutely great job! I recommend this real estate agency whoever wants to have smooth process! Thanks again Katie, you are a real star!
Great review - thank you for posting, feedback is really important to us as an organisation and delighted to hear it.
1/5
GoogleRating only, no written review.
1/5
GoogleWorst Experience i have ever had as far as estate agents go, i will go as far as saying the worst in any service industry, left me hanging for 15 days and after chasing them for all that time they told me on 28th December (move in date 31st Dec) that this will not go ahead, Katie and Sean are two people i would recommend you do not deal with and after many many emails their senior managers failed to respond to me with as much as a simple apology, Please avoid at all costs
1/5
GoogleI have to say when we started with Go View we had a good impression and I was tempted at the time to leave a positive review. However once we got into the property we had multiple issues - such as boiler not working correctly, uncleaned parts of the property, the fridge did not work, no table and chairs as requested, radiators did not work and when we requested a wardrobe (the landlord knowing full well there were two of us) we received one which was barely big enough to fit one person's clothes in. Similarly when we requested a sofa, we also received one which was incredibly small. It all felt cheap. When we said we were unhappy was no attempt at a compromise, we were stuck with the tiny wardrobe/sofa and ended up buying ourselves a wardrove twice the size, which we built ourselves. Not great, but the issues were fixed (for the most part) during the tenancy. Why a broken fridge was not spotted earlier I am not sure. However the real issues arrived when we left the property. Unfortunately due to some personal circumstances our leaving of the property was rushed (also partly because we had people visiting the property all the time, and we had to vacate due to the nature of our works) and there a few things missed such as a couple of lightbulbs / some marks above a door. Just to replace the lightbulbs and apply quick coat of paint (a max 30min job at best) we were quoted to lose £250 out of our deposit. We were also charged £30 for not screwing in a chair (which we had to build ourselves, because the original table/chairs wasn't there) and penalised about £12 for a, "hairline crack" (as per inventory) in the fridge shelf which wasn't counted as wear and tear. However we were only told this cost almost a month after we moved out, and with new tenants arriving, we were told that we cannot replace them ourselves, leaving us out of pocket of £250 which anyone could fix for less than £20. We understand things need to be fixed and definitely don't dispute that, but the fact we were told late robbed us of any chance we had to fix them ourselves, so we have to bear the cost of an electrician coming out to change the lightbulbs and a professional to paint the door. Given that we had multiple issues ourselves this wasn't taken consideration though, nor does it felt like anyone really listened even when mentioned that I had to take time off work during this period due to being so poorly. Being sniped for not screwing something in we had to build ourselves (which should have been there already), or for a hairline crack feels almost pettiness and greed, given that the property we rented went up by over £250 after we had left. In short, they'll only work to the letter of the law, not the spirit. If you ask for anything make sure you spell out EXACTLY what you need; don't expect them to be sensible and apply some logic. Left to their own devices you will just have the cheapest/tackiest thing they can get away with. There will be no compromise or support for you as a tenant, only for whatever makes them money.
5/5
GoogleAfter two years and several failed purchase attempts, GoView got us over the line thanks to their expertise and professionalism. The whole team, specifically James, Helyn and Michael did a stellar job. Very happy to be home.
5/5
GoogleI recently contcated this estate agent and had an absolutely fantastic experience! Katie Moore was incredibly helpful and knowledgeable, always responding promptly and going above and beyond to ensure I wasn't able to find what I wanted but I felt very well supported throughout the entire viewnig process, and am really happy with the attitute and approce from Katie. I highly recommend this estate agent to anyone looking for a stress-free and enjoyable renting experience.
Lovely to hear, Katie and the team really value the feedback.
5/5
GoogleI have rented a flat through go view early this month. Marta is professional and she responded to my questions quickly.
5/5
GoogleHad a really great experience with the team, everything went smoothly and everyone was so nice
5/5
GoogleMe and my girlfriend have had to deal with alot of terrible landlords that seem to hate their jobs BUT.....Marta and Michael have really been the best we have ever dealt with, super polite and really want to help you, would 100% recomend these guys, you will be dealt with proffessionally and be given more respect than any other landlord I have met. Big thankyou to both of them for making our move so peaceful and easy going ⭐⭐⭐⭐⭐
5/5
GoogleMe and my girlfriend have had to deal with alot of terrible landlords that seem to hate their jobs BUT.....Marta and Michael have really been the best we have ever dealt with, super polite and really want to help you, would 100% recomend these guys, you will be dealt with proffessionally and be given more respect than any other landlord I have met. Big thankyou to both of them for making our move so peaceful and easy going ⭐⭐⭐⭐⭐
5/5
GoogleHad a really good experience. The staff there were really helpful, especially Ramona. She's always available when you need her and very professional. Definitely would recommend Go view and particularly Ramona for her great help and service
5/5
GoogleSo far my experience with the lovely agent Katie has been amazing. She is new on the job but has managed to grasp customer’s needs in no time! She is very supportive and helpful towards finding my dad a property to his needs! 5/5 GVL
3/5
GoogleIt's ok
5/5
GoogleJesal is very professional and responsive. Highly Recommend.
5/5
GoogleDuring my tumultuous period of seeking a flat to rent in Ealing. I was very fortunate to have come across Go View London and Jesal Sisodia. Jesal and his team demonstrated the highest standards of service and professionalism. He was incredibly friendly and helpful throughout the whole process, from the viewing to the offer process to the move in day. Always responding promptly to any questions asked and being extremely supportive at every stage. I would highly recommend Go View London and Jesal without any hesitation!
5/5
GoogleSo far my experience with the lovely agent Katie has been amazing. She is new on the job but has managed to grasp customer’s needs in no time! She is very supportive and helpful towards finding my dad a property to his needs! 5/5 GVL
5/5
GoogleAs first time buyers we couldn't have been in better hands! Michael gave us solid advice throughout and always had our back - be it negotiating with the sellers to win a bidding war, or working with our lender to get the right valuations, he was always willing to go the extra mile for us. Go View's entire team was not just prompt to reply, but made sure we were always kept informed throughout the process, from the first viewing till the final exchange. Highly recommend their services!
5/5
GoogleWe were naturally anxious as it was out first time getting on the property ladder. Paul Harty assisted us and made sure all our worries were addressed and we get familiarized with the processes involved. He was very responsive on our concerns about delays in the current climate, and contingency plans that we can set in place.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a fantastic experience with the agent Marta Lisiecka. Everything was straight forward, not wasting time, transparent since the beginning, fast and affordable. Thanks Go View London.
5/5
GoogleWe were naturally anxious as it was out first time getting on the property ladder. Paul Harty assisted us and made sure all our worries were addressed and we get familiarized with the processes involved. He was very responsive on our concerns about delays in the current climate, and contingency plans that we can set in place.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleJesal was really helpful all along and I'm so happy about the care and attention during the transactions
5/5
GoogleIt was a pleasure to deal with Helyn at Go View London. Nothing was too much trouble for her and she always returned my calls and emails promptly. Along with Michael they make a great team and I would highly recommend GoView London to anyone thinking of selling their home. Thanks Helyn!
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Ealing has the most, with 591 reviews rated 4.6 out of 5, followed by London (24 Station Parade) with 364.
The three Go View London offices, by town:
