Gleeson Homes Yorkshire South estate agents in Chesterfield, Worksop, Langold and 1 more

★★★★★ 4/5

Trustpilot

Would recommend!

Happy with our experience so far! Any issues we Had were rectified straight away and any that wasn't a quick fix have been penciled in to fix, nothing major! Customer service very helpful and the site assistant manager can't do enough for you. Lovely house, just wish it had more built in storage and garden fences included! Would recommend a gleeson home definitely!

Keeley · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 4/5

Trustpilot

Good & affordable

We’ve lived in our Gleeson Tyrone for over 2 years now and never had any major issues. All small snags were fixed and the overall finish of our house was good. Only reason for not giving 5 stars was the lack of communication sometimes when having issues rectified. This weren’t all the time but sometimes would take a few days to have a reply. Overall we love our home and would happily buy another

Dempsey · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

I Purchased my gleeson cork (Ex show…

I Purchased my gleeson cork (Ex show home) back in 2019.From the start of purchasing my property the process has been delightful. Any issues Gleeson have been quick to rectify.I understand no two experiences are the same but regardless to which builder you choose you will find people with a ‘bad experience’ as houses are man made and mistakes can happen.

Daniel · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Reasonable priced house

Reasonable priced house, very little amount of snags (which shocked me as I worked in customer care for electrical contractors of new builds and saw many builders had loads). Any little issue we’ve had was sorted in a reasonable time too. My only regret is not getting a 4 bed instead!

Chantel · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

So far so good…

We have recently reserved a home with Gleeson and everything has been smooth sailing so far! Our sales executive rings or sends us email updates each week and when we have had any queries they have been very accommodating to help :)

Georgia · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 4/5

Trustpilot

Overall okay...

We reserved our home in April 2021 and moved in a week before Xmas! Now leading upto completion we was called every week by our sales lady to give us an update.. the lucky thing we only lived 5 mins down the road so we got to see each stage of the build process from foundation to final finished house!. Yes when we got the keys we had more then a few snags but these was completed really quickly and honestly can't fault our site assistant enough he's been more then helpful since completing getting stuff sorted for us! The one down side to our journey for me is the way the gardens are left.. I think it's awful. They arnt flatten or rotivated mine was left with nuilding materials in it. My garden is on a slant so will need drainage tried to fight this and was just pushed back by gleeson... this is now going to cost us a good amount of money to sort out :( and we will probably not get a garden for summer as its a big job to sort if you don't pay for the grass or slabs which tbh the prices gleeson charge are into the thousands! We are happy with the house itself and it's a great family home great size and we have alot of land with it too!

Jade · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Lovely staff and good timescales great…

Lovely staff and good timescales great houses

Lucy · 23 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

I looked to purchase a property from…

I looked to purchase a property from gleeson in February 2022 at The Pastures in Bilsthorpe A decent development. In a nice location. Unfortunately, the properties are very small and have covenants such as you're not allowed to change the colour of your door without permission and then paying £250. Or that you can't park in front of your house. 'YES', you can't park. In front of your own home that you have paid for and own(even if you own 100% of it and bought it in cash), you can't upgrade your drive. You can't build a shed on your back garden. Once inside the properties, you soon realise that they have zero or next to zero storage. The plot of land that the house sits on is extremely small. Then there's the price. We measured the house and found that 2-4 bedroom houses are almost the same size bar a few metres. Then there's the walls you can push your elbow through them. But let's get back to the price. A 3 bedroom starts at £179'000 the Tyrone. But it's actually the size of a two bedroom. Then, there are the reviews; many are 1* reviews. I have nothing against gleeson homes but a recent study found that the majority or new build homes built by the likes of gleeson and Permisson homes, both budget builders failed to have critical fire proofing installed and on the open resell market almost all of these budget homes could not be resold at anywhere near what the original owners bought them for when new. What they found was that the new build homes bought with equity loan or share to buy incentives were sold with a premium for example the Tyrone (3 bed semi) was around £139000 in real terms I.E that is the price most people would actually pay for it but when sold with an incentive like an equity loan or help to buy shared ownership the house price could be increased considerably. Sometimes called a new house premium. But to be fair to Gleeson, the houses they build are the cheapest of all the budget house builders. The only problem is that house prices have gone up so much that budget houses like the houses at the pastures simply aren't cheap anymore. The next 3 bed semi detached house at the Pastures was £219000 and again it was tiny. But let's not blame gleeson; they are trying their best to build low-cost homes. It's the government who is to blame. But finally, if you are about to buy a gleeson home, then you need to go onto Trustpilot and look at the reviews. And if you're having trouble finding the money to buy your own home, maybe do what I did. I'm in my 50's and having split with my ex and sold my old home, thought shared ownership was the only way to get back on the property ladder and felt awkward and vulnerable not having my own home having owned a home all my life. But, having looked into shared ownership and government backed equity loans as ways of financing the purchase of a new home. I've finally come to the conclusion that they are all a rip-off. You pay for the privilege of borrowing loads of money and you don't even actually own the home you live in and you can't sell on it on the open market because no one in the real world will pay the over inflated price you paid for what will now be a 2nd hand home. So, do what I did. Save up your pennies, maybe cash in part of a pension if you're over 55 and buy a home that you can own. I've just bought one. And my new home is freehold. It's not a brand new home, but it's a recent build in a decent area. It's hard to believe that new homes built just 10 years ago were built so much better than some of the budget homes being built today, but it's true. If you want to buy a decent new home, one that will last and one that you can treat as your own, don't buy a gleeson home. You've been warned.

🌟 · 22 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

We do not recommend !!No No No!!!

We do not recommend !!! There were many corrections at home, still a lot they did not. Dirt, water, rubble, rubbish, stones in front of the house is terrible !!! Silence they don't do what they should say and that's it. They block on Facebook, delete my photos, do not respond to emails. They lost our keys, replaced the locks after 2 months, damage to the house from December to today, cabinets, doors, fungus, etc. a lot of it !!!! No no no, I'm worried what it looks like in front of the house, a nightmare !!!! We do not recommend Gleeson !!!!

Ewelina · 17 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 4/5

Trustpilot

Our gleeson experience

We are more than happy with our gleeson home, we reserved in february 2021 and moved in later that year on our expected date. We were kept very in the loop with our sales lady Karen who is an absolute asset to gleeson, I feel like without her this experience wouldn't have been as heart felt and personal as it was. When we moved in we did have issues I think you have to expect some sort of issues whether it's a new build or an old build but our issues were fixed in a timely manner except 1 which was irritating as it took 2 weeks i felt like there was no urgency to resolve this by site but the sales office and manager paid for an alternative until it was solved. We love everything about the style home we picked we have a huge under the stairs storage space and can even turn the bulkhead area into inbuilt wardrobes. Our garden is a good size for us, as is the house. My favourite part is our kitchen and picking what we wanted, I think I changed my mind 5 times in total so Karen Is a god send for allowing me to go back so often haha. Karen took care of us all the way through this experience whether it was good news or bad, weekly updates sometimes more as it felt she was just as excited as we were. Personally I have a lovely relationship with Karen and will be heartbroken when this estate is finished and she has to leave. I do think your experience with gleeson is dependant on area I've heard of many people with lists of issues not being sorted yet I'm very grateful ours hasn't been bad and I believe alot of that is due to Karen. We have our own 3 car drive way, we are allowed sheds within a certain size and have been blessed to have lovely respectful neighbours. My overall experience is great, I have referred several other people to buy with gleeson my brother is due to move into his house in April which is exciting. All in all I would suggest gleeson to friends and family especially any site where Karen is involved I think every sites needs Karen haha.

Cary · 15 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

Absolute disgrace

Absolute disgrace, who ever done these houses are not qualified, sorry but you expect Snags put not full on big faults, I'm disappointed in all the work I have needed done in my home, this is my life savings gone on this house and it's rubbish, freezing,no proper drainage in garden no walls getting put in garden as told, the house is not even the same size as shown in show home, it was filthy when we moved in scrapping cement and mud from floors, I have a drain sitting on my porch roof going nowhere please be causious if you buy as I'm very disappointed total nightmare x

Pauline · 9 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

Poor aftersales

I am a 1st buyer in Model Walk. I brought extra option for vinyl flooring. It turned out steep and uneven. Reported defect almost one month ago but still no follow up to finalise repair. Every time site manager told you a certain day their joiner will come but eventually no show.And main issue is they always try hard to not admire defects trying every excuse to reject your repair request. What a dodge builder.

Ken · 8 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

Stay away

Absolute joke of a company, all friendly and happy to bend over backwards until they have your money. Still waiting for my driveway to be finished off over 2 years after buying the house, the rest of the estate is finished yet my house still looks unfinished. I still have flood damaged units in my kitchen from poor workmanship, changed numerous things myself as I got sick of waiting for them to be fixed. A 2 year old radiator has RUSTED at the fitting causing more water damage to my property, the guttering is hanging off and the front door has a draught so bad you might aswell leave it open.The complaints procedure is a joke, I have tried to escalate to head office and it just looped back to the same person I was making the complaint about so surprise surprise stopped in its tracks and heard nothing since, constant false promises before this and now my contact just gets ignored, if you want someone who cares about you as a customer go elsewhere.*update* still no contact despite the comment below usual customer service continues!

Stephen · 7 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 3/5

Trustpilot

We have bought tyrone two years ago and…

We have bought tyrone two years ago and I love this style of the house. Although, third bedroom could be slightly bigger and the bulkhead box could have been done a lot smaller, but despite this we still love our house. Customer service is great before you sign the contracts, once its done you have to pester people to get things done especially once you move in. We had no major issues, however, had few so I always had to ring head office to get it sorted. The only thing I am not happy about is the garden, I reported twice that it needs the drainage , but was told it’s normal for new builds and it will take ~18 months to settle. once that period passed and the problem was still there , they say it’s still ok as it was raining for few days so it can be expected. 😊 so again refused to sort anything out.

Karolina · 5 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 2/5

Trustpilot

Very little aftercare

Gleeson were really helpful when we first bought the sales and options part, after that it goes downhill. We have lived in our home for 3 years in April, and our street and driveway are still not complete despite gleesons completing the build of the estate 18months ago. Instead we are left with manhole covers which are unlevel to the road making ‘pothole’ like conditions, falling curb stones, grates that are full of dirt and building materials meaning water flows to the bottom creating a complete sheet of ice in cold conditions. Yet other builds have had roads complete within a year! They say they will build a park great! But will leave it covered in rubbish for weeks at a time ( yes this is currently still gleesons responsibility). I feel the shine has completely been taken away from our first home experience, I wouldn’t recommend gleeson.

Lorna · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

We have lived in a Tyrone for 4 years…

We have lived in a Tyrone for 4 years and have had minimal issues. The snags we had at the beginning were dealt with by personnel on site

Hayley · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

First time buyer

Just recently bought a Cork at Model walk, we are first time buyers and Aimmie at the sales centre has been absolutely amazing with us, always helping us and answering all our silly questions. It made the buying process a little less stressful. We’ve had a couple of snagging issues and Richard the site manager has been really helpful trying to fix them for us.

Sophie · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Mauricia

Mauricia, the field sales executive at the northbeck development centre for Gleeson Homes in Bradford is very supportive with an extreme excellent customer service. We just have to reserve the rest of our comments about her because we can't tell it all. She is good and very professional.

Ibi · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Brilliant experience

Brilliant experience. Diane my sales lady was lovely and answered any questions I had, also giving me honest advice regarding options choices. I’ve since referred my best friend who has now purchased a house with them too :)

Jessica · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

5 star

So I have bought a Gleesons Kerry at Linkswood Park in Rotherham. I move in April. The customer service I’ve received from the sales executive Christine has been above and beyond! She’s always answered the phone and my emails to the best of the her ability. She’s always very informative! I’ve always received photos of my house showing me the progress. The house looks amazing from what I’ve seen so far! The craftsmanship of the work looks very good. I’m so excited to move in! I would definitely recommend buying from Gleesons!

Amber · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Greencroft view

So happy with our new home on the Greencroft development. Sales advisors Dianne, Natalie and Lisa were fab and kept us informed every step of the way, always helpful and friendly sending pictures and updates. Since moving in we have dealt With Dave and Andy who again could not be more helpful. We onlyHad a few minor cosmetic defects which were resolved quickly and efficiently, and they always say hi whenever passing and checking all is ok! The site despite being under development is clean and tidy and I would recommend Gleeson to anyone looking for a new build home.

Rach · 4 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 5/5

Trustpilot

Amazing service from Sharon at Hill Top…

Amazing service from Sharon at Hill Top Park. Since I purchased my dream home she has been amazing, would definitely recommend.

John · 1 March 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

Doesn’t deserve even 1 star

Doesn’t deserve even 1 star. Complete mis-sell. Cowboy company. Horrendous quality… divisional managers reply to my escalated complaint “Gleeson are lower cost houses so the quality and standard isn’t going to be there”. No aftercare, 2 year post buying customer service is a scam. You’ll wait 10 months for something to be done for someone with no qualifications to do a crap job and damage a further 3 things while on job. Stay away from this company

LAUREN · 28 February 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)

★★★★★ 1/5

Trustpilot

If we could refund our house we would

If we could refund our house we would. In all honesty we have not had a pleasant or enjoyable experience since our purchase in December 2020. We were hopeful due to all the positive instagram accounts (be aware their brand ambassadors receive "thank yous") and didn't worry too much about the negative reviews...however: Our roof was built wrong, it should have the soffit vents exposed but ours are covered by bricks. Our windows are wonky.There's a gap in our dormer windowOur upstairs toilets were broken for MONTHSI could go on..........We have snags reported in November 2020 at our final inspection still outstanding October 2021. Our development has had issues since day one and at least two or three site managers in a year. There doesn't seem to be enough resources for them to fix existing residents snags and continue building the development, with new houses being their priority. I've been holding off writing a review hoping things would get better...Positives:The house style is niceWarm homeElectric car chargerNegatives:Snag listCommunication The customer portal - you upload a snag and have to chase for any action Shocking brickwork Hide behind NHBC as an excuse And before anyone says these are budget homes - what budget? It's £100K more than the last property we owned which was also a 3 bed.We thought this was going to be a worry free easy move and it has been anything but. Sorry Gleeson - but I'm at the end of my tether with it all now. Sort my roof out! I hope things improve but buyers beware - it might not be the stress free journey you think it's going to be. I will update my review if/when things change but for now - not a happy customer.13.11.2021 - no progress despite emails to Customer Care.11.01.2022 - still awaiting fixes24.01.2022 - no progress fed up of this house.27.02.2022 - no progress despite many emails and attempts on our behalf.

Matterson · 27 February 2022 · Gleeson Homes Yorkshire South Chesterfield (The Grove)