Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotGleeson Homes Rosebank Liverpool
Moved into Gleeson homes Rosebank Liverpool in July been the worst time of our lives. So much stuff not completed I would be here forever trying to write it all down. Right now our lives feel ruined. The beautiful new build we where promised is nothing short of a home from hell. Uneven walls, wrong pipes, Ill fitting plugs, non working plugs, faulty electrics, half done plastering, vinyl floor cut short and bumpy, carpet miss laid and bumpy, windows doors bathrooms all not sealed properly, things we paid for not done, spent the first few months with a front door on what should of been our back door and when they finally fitted the right back door they ruined all the walls around it, let themselves into our hone and ripped our kitchen out without permission to get to a blocked drain and then when they re fitted our kitchen the cupboards left with holes and dints in huge hole is the wall so you can see insulation, broken extractor fans, cracks everywhere, bits of skirting missing, panels of the cupboards missing. We also had to fight for a path in front of our house as it wasn’t disability friendly (just covered with stones) as my partner has to sometimes use a wheelchair. Honestly I could go on but the list is endless. We new there would be snags but this is more than snags. The original building manager has been sacked because the state of all the houses in the site, and the amount of complaints he got (he had an awful attitude and couldn’t control his staff or his own temper) So now currently we have had to live in a dusty house as they have had to re-plaster and re paint everywhere and waiting for a new kitchen and honestly the dust is so thick. They wouldn’t accommodate us and just kept saying we will hoover even though the plasterer was saying that it wasn’t safe to be there because the dust will keep falling. All my lovely new and old belongings are ruined and all stuff is just dirty. The new plasterer and electrician have said our home looks like it was done by cow boy builders and it’s the worst they have ever seen. But honestly when you see these things in the media you never think it would happen to you. Our lives are currently ruined.
B · 13 September 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotA TOTAL DISGRACE TO THE BUILDING TRADE
A TOTAL DISGRACE TO THE BUILDING TRADE, WAS PROMISED A BACK GATE BY THE SALES REP AND DIDNT GET IT. DOORS WAS FITTED UPSIDE DOWN, THE KITCHEN WAS A DISGRACE VERY POOR QUALITY AND THE CUSTOMER CARE DOES NOT EXISIT. THE OPERATION DIRECTOR LEE WANTS SACKING OR A LESSON IN CUSTOMER SERVICE! DO NOT USE THIS COMPANY YOU HAVE BEEN WARNED!!!!
Dave · 11 September 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 5/5
TrustpilotWe Completed End of June 2019
We Completed End of June 2019, Carlisle Park have been so lovely, of course we had a couple of small snagging issues once moved in but they have immediately come out to fix them.We put the issue on Gleeson internet in the evening and by 9.30 the next morning they are arranging to come and sort it immediately. We would recommend any one to buy a home from Gleeson’s first class service all the way.
Amanda · 5 September 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotAwful
Awful. Will rush you and the build to completion, receive their money and then forget you exist. To resolve any defect is near impossible. No care for customers
Ryan · 23 August 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotNEVER EVER USE THIS COMPANY
NEVER EVER USE THIS COMPANY. HOUSES ARE A JOKE MY 15 YEAR OLD SON COULD DO BETTER. AS FOR THE OPERATIONS DIRECTOR LEE NEEDS ALOT OF TRAINING ON HOW TO LOOK AFTER CUSTOMERS. OVER PROMISING AND UNDER DELIVERING IS A BIG NO NO IN SALES LEE! HOPE YOU LEARN SOMETHING FROM THIS.
Dave · 23 August 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotBe warned
We purchased a property in Lancashire and had nothing but problems. In the end we got new build surveys in to conduct a full survey they highlighted issues I and around the problems. Insulation missing, problems with the roof layout (Span) and loads more. I thought these houses was checked with the NHBC. We did get the NHBC involved and they fixed all the problems.
AirbusA380 · 13 August 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 5/5
TrustpilotMoved into a Kerry on Kilner Park…
Moved into a Kerry on Kilner Park Denaby in June I have to say the whole experience has been a delight from 1st meeting Shelly who was brilliant and kept us informed at various stages.The site team Chris & Tony have been great dealing with all remedials in a quick professional manner and we can't thank them all enough.Thanks Alan & Helen
Alan · 12 August 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotPlease think carefully I wish I had
Please think carefully I wish I had . Once they sell you the house they are like gangsters .the only way to contact them is email and they never reply . Please please do not buy from them if I can stop one person il be happy . They are great upto the point you have bought - absolute gangsters and so abrupt to the point of threatening
Aycliffe · 27 July 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 5/5
TrustpilotFirst home!
Recently bought a new build house on the same site as a friend, we've both been looked after really well from start to moving in! Kim has been a delight to deal with, Cliff the site manager has been professional and extremely helpful with all snagging. Really happy with the biggest investment in my life so far!
Chris · 9 July 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotSecond email to C.E.O. of Gleeson Homes
It is well over a week since I sent my second email of complaint to the C.E.O. of Gleeson Homes, and like the first, I have not had either an acknowledgement nor response. I fail to see why such a company is not bothered about feedback, good or bad, that is posted about it.I only hope that when I do eventually get the keys to my new home, that the finish of it is of a high standard due to the time it is taking them to build it. One can live in hope!!!!
Eugene · 26 June 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 1/5
TrustpilotBe aware of extending completion dates.
I recently reserved a new Gleeson property on their Grimsby Development.Following this I decided to read some of the reviews that other purchasers had left on various media sites. At the time I thought some of the comments were a bit harsh, BUT HOW WRONG I WAS. In hindsight I ought to have read the reviews first.Once I had Exchanged Contacts for the property and paid my deposit, that's when the completion date of the property started getting extended. I sent a complaint email to the CEO but never received any response from it. I assume he receives that many he just ignores them or passes them on to someone else that does just the same. My advice to other prospective purchasers has to be get a firm completion date before parting with your money unless you are very flexible on your move-in date.
Eugene · 8 June 2019 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
