5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
1,220 reviews across 5 offices and 2 platforms
Gleeson Homes Yorkshire South has five offices, in Chesterfield (two offices), Worksop, Langold and Harworth and Bircotes. Together they have 1,220 reviews on two platforms, rated 3.7 out of 5 overall.
Gleeson Homes Yorkshire South's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rough roads
2/5
Nice little estate but parking and access could have been better! Gleeson are now renting properties despite it being against the agreed covenant, rents are high too! Not worth almost £1200pm rent!
1/5
Was all set to do a part exchange for a gleason home. Ut the home buyer company they use didn't want my home as it was too old ??? Its a lovely edwardian stone built house.. so a waste 9f time. But the sales woman on site is lovely
5/5
Called in to Safari in Knowsley
Called in to Safari in Knowsley, Liverpool at the weekend. The sales women (Kath & Karen) were very professional and informative. They certainly knew their stuff. I left pleased with the knowledge I’d gained from speaking with them. I’d have no doubts recommending them both to anyone that wants to buy a house. I’ve never bought a house before and I have no deposit. I now realise I have some saving up to do
Thank you for your review WayneWe are really pleased to read how well Kath and Karen looked after you on your recent visit to our Safari development.We hope to see you again when you have your deposit together, and we look forward to assisting you in the future in any way we can.Kind RegardsGleeson Homes
5/5
Gleeson site model walk
Went to gleeson site model walk and spoke with Tina Walker, she was very helpful and discussed all options available without any pressure. She was welcoming and thorough throughout our time with her. Thank you 5 star service
Thank you for your review GeoffreyIts great to hear how well Tina looked after you on your recent visit to our Model Walk development. Please do not hesitate to speak to Tina again should you need any further information or support with the search for your new home.Kind RegardsGleeson Homes
4/5
Sharon Wilson from sales team was…
Sharon Wilson from sales team was faultless, she help from the moment we enquired to the moment we walkes through the door, and was always at the end of the phone to help with any questions. It has been around a year and she is still in contact willing to help.
Thank you for your recent review.Its lovely to read how well Sharon supported you throughout your purchase journey, and that this relationship is still going strong a year later!Thank you again for taking the time to share your feedback with us.Kind RegardsGleeson Homes
5/5
A month since completion
We have had the keys to our Longford, plot 76, for a month, and in that time, Stuart, the site manager at Vickers Grange has been amazing. He has given advise to us, been round immediately to answer any questions and even recommended trades people. Cannot recommend Gleeson enough, the build quality is exceptionally and so is the site team.
Thank you for your review TarnIt is great for us to read how well our team at Vickers Grange have looked after you, and also to hear how exceptional you think our build quality is.We really appreciate you taking the time to share this feedback with us.Kind RegardsGleeson Homes
4/5
First time buyers.
Me and my partner have had a good experience with Beth and Jordan at Winceby Fields. Made the whole process of a first time home very smooth and very friendly.
Thank you for your review TaylorWe are delighted to read that you had such a positive experience with Beth & Jordan, and that the purchase of your first home went so smoothly.Thank you for taking the time to share your feedback with us - it is greatly appreciated!Kind RegardsGleeson Homes
5/5
Everyone has gone above and beyond
This is going to be long: TLDR? Gleeson have been outstanding in our home purchase from start to finish.We reserved a Blessington on Calluna Grange, Cumbria, in July last year, after putting our house on the market in April.We had been determined to get into one of the Blessingtons on this estate since late March when we first saw the show home. We love the house design and we love the estate and it's location.Once we managed to get the offer on our house, we quickly moved on Plot 16, and had a great day with Emily and Joe choosing our options.Everything was going well, and we stayed in touch with Pauline (who had taken over from Emily) in the sales office, getting updates on build stages.Come September, and a couple of days before we were due to exchange contracts, our buyer lost her buyer, and our chain collapsed. We panicked a little, especially as we'd already paid over £2,000 in extras deposit (we went a bit mad on extras). However, Pauline was very reassuring, and said we'd have time to find another buyer.And we did find another buyer. By now, we were getting to the point where the completion date would be when the build actually completed, mid December, so that was saving us some money on storage etc. This was a good thing, as we had to accept a lower offer.Come the start of December, and a couple of days before exchange of contracts, and our buyer lost her buyer, and the chain collapsed.Yep, same thing all over again.Again, Pauline spoke to her supervisor (who I will appear later in this story), and they agreed to give us even more time to find another buyer. We especially appreciated this as the hose was now complete and ready for someone (hopefully us) to move in.So, January comes to an end, and we find another buyer. The process kicks off again.A week later, our buyer changes his mind... supposedly because the garage ceiling was too low!At this point, we switched to part-ex.This process turned out to be quite stressful as well, but largely down to the fact that my solicitor hadn't done this before, and there was some confusion about where funds would come from etc. It was also at this stage that Pauline's supervisor, Lauren, massively stepped up. I don't have enough space to say all the good things I need to say about Lauren. Without her, I have no doubt we wouldn't have got the the end of the process in one piece.So, finally, completion day arrives, and we get a call from Lauren, saying it's happened, all gone though, and she'd be waiting for us with the keys. This was 11AM, as we were driving up from Manchester, so this was a superb end to very stressful and long process.So, now we are in...Our initial impression of the house was entirely, and extremely, positive. And that hasn't changed.I'd seen new build snagging surveys on YouTube (each for them!), and was concerned... especially as Gleeson over the past couple of years, had a poor reputation amongst professional snaggers. So I hired one (one from YouTube in fact).They carried out an extremely thorough survey, and the worst thing they found was a chipped roof tile.Sure, they raised 71 snags, but I think they just wanted to make me feel I'd got my money's worth. When I came to log the snags with Gleeson, there were only 22 I was concerned about, and most of those were cosmetic, and easily addressed.Now, here's the incredible bit...Gleeson figured out I'd had a professional snagger, and asked me if I was willing to share the report, which I happily did. Rebecca (after sales person) and Shaun (contracts manager) then met up with me, we went through the report together, and THEY convinced ME to log more of the snags!I work in an service industry, and my company is always talking about 'customer centricity' and 'delivering delighters'. Way to go Gleeson!We still have a few snags outstanding... but the meeting was only yesterday, so that's to be expected. Even during the meeting, though, whilst Rebecca was talking to us Shaun (with permission) walked round sorted out about half a dozen before he left!I'm going to guess that internally, Gleeson have some kind of improvement drive going on. I've seen it in companies I've worked for. If that's the case, boy is it working! There is literally nothing more I could have asked from anyone in the process, and it's fair to say that every single person I've dealt with has gone way beyond my expectations.Because of the overall stress of dealing with solicitors, and dealing with house buyers, I don't think I'll ever move house again. But if I did, I would definitely try to find a Gleeson new build wherever I was going.
Thank you for this fantastic review Phil!It sounds like that was a far from ideal purchase experience with your buyers, but we are delighted that we could work with you to ensure you eventually got your new Gleeson Home.Its lovely to read how things went, and how our team worked with you to overcome the many obstcles that were put in the way. We are also delighted to read that should you ever consider moving again, Gleeson would be right up there as your developer of choice.Thanks again for sharing such a detailed review - it is really appreciated!Kind RegardsGleeson Homes
5/5
Gleesons sales team.
I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..
Thank you fro your review Trevor.We are delighted to read how the team at Bracked Park are supporting you during your new home purchaseWe will be sure to share this feedback with the team who will be thrilled to read it!Kind RegardsGleeson Homes
5/5
Canal Walk
The sales staff at Canal Walk - Sharon Wilson - amazing! Cannot fault how lovely she was, how helpful she was and how well informed she kept us. Really positive experience with Gleeson right up until key release
Thank you for your review ImogenIts lovely to hear how well Sharon looked after you, and we will be sure to share your kind words with her as she will be delighted to hear themKind RegardsGleeson Homes
5/5
Currently looking for our forever home…
Currently looking for our forever home on Canal Walk Hapton. We were surprised at how lovely and affordable the houses are. Looked after by Sharon at Holbeck Park who was amazing with us and made the process easy. She gave us all the advice that we needed and helped a lot.
Thank you for your reviewWe are delighted to hear how well you were looked after by our sales executive Sharon, and we hope that we can assist you further in the future in securing your "forever home" !Kind RegardsGleeson Homes
5/5
We love our new Gleeson Home
We love our new Gleeson Home. Sharon has been amazing at answering any questions
Thank you for your reviewWe are thrilled to hear how much your are enjoying your new home, and how pleased you have been with the service provided by our sales executive Sharon.We really appeciate your feedback.Kind RegardsGleeson Homes
5/5
Toni is just the best person I have…
Toni is just the best person I have come across in a sales environment. She puts you at ease and so friendly. She is an asset to Gleesons and is so knowledgeable and brilliant at her job.
Thank you for your review TraceyWe really appreciate the kind words regarding our brilliant sales exec Toni. She will be thrilled to read these kind words.Thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes
5/5
Gleeson top draw
Great buying experience from the team at Gleeson at Canal Walk, especially Sharon who helped us through the whole process. Last time we bought a house was 2004 so we literally had no clue how things had changed, Sharon and the team made it an absolute doddle! Brilliant site and our perfect home
Thank you for your review NickIts great to hear that Sharon provided you such a great service throughout your purchase journeyIts also great to hear the words "Brilliant site" and "perfect home" !Thank you for taking the time to share this feedbackKind RegardsGleeson Homes
5/5
Louise at calverley view was amazing…
Louise at calverley view was amazing she is dedicated to providing upmost excellent service and is amazing sales representative made the whole process extremely smooth and is dedicated to putting you first a true gem for the company. Thank you so much you an absolute amazing soul
Thank you for your reviewWe are delighted to receive such amazing feedback on our sales executive Louise, and we thank you for taking the time to share this wonderful feedback with us!Kind RegardsGleeson Homes
5/5
Thank you Olivia
I would like to thank Olivia in the customer care team at Gleeson Homes for her support this morning. I had an urgent plumbing issue as my kitchen ceiling was leaking from the upstairs bathroom. After not really getting anywhere with calling, I emailed into Customer care team and Olivia emailed me back straight away and then followed up with a call, I told her my issue and she arranged an onsite manager / plumber to come and sort this straight away. He was around within an hour of Olivia calling. Olivia was really friendly on the phone and reassured me that it would be sorted.5 🌟 for you! Liam
Thank you for your reviewWe have passed your comments on, and Olivia is delighted to read your kind words!We really appreciate you acknowledging the support Olivia provided in this way.Kind RegardsGleeson Homes
1/5
Very bad customer service after moved in…
One of the worst developers I have ever had to deal with. Some of the work is shoddy compared with Avant, Bellway. They are so nice to the customer before the move in date, once you’re in and the snags need fixing (and there will be a lot of them) they don’t want to know. I have reported a problem with the French doors in the summer numerous times still not fixed, has a half inch gap down the side, the doors have to remain closed as if opened I would not get them closed again. Shocking customer service.
5/5
Highly recommend buying a new home with…
Highly recommend buying a new home with Gleeson! Myself and my partner had such a smooth and exciting process buying our first home together with massive thanks to Amaara on the Crown Gardens site! She was helpful, friendly, kept us up to date throughout and made our journey so easy and delightful! Thank you Amaara. We are in love with our new home!
Thank you for your review CathrineIts great to hear how well Amaara looked after you during your purchase journey.It is especially nice to hear that you are "in love" with your new home....that really does make us happy here at Gleeson!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
5/5
Sharon & Charlotte at Bridlington was…
Sharon & Charlotte at Pinfold park Bridlington was outstanding even when things wasn't quite going to plan , the house is everything what we expected well built clean and ready to move it , the after sales snagging was done nearly instantly, a good affordable home and Very good standard ,The gas & electric bills are much lower than our old house
Thank you for your review StewartIts great to hear that our sales team looked after you so well during your purchase journey.Its also lovely to hear how happy you are with the quality of your new home, the service you have received post completion, and the fact that your bills have decreased due to the efficiency of your new home!Thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes
5/5
Fabulous Sales Experience
We have just reserved our new home at Carrwood park and our experience so far has been absolutely amazing.The entire credit for this goes to our sales team contact person - Sarah. Oh what a lovely person she is! The patience with which she has answered all our queries and explained the bits and nuances of our upcoming property to us, is worth appreciating. She has been highly supportive and her detailed knowledge has helped us a lot in making decisions and getting us on the property ladder.Thank you Sarah! You are a star!
Thank you for your review RiteshIts lovely to read how well Sarah has looked after you during your sales journey.We wish you many years of happiness in your new home!Kind RegardsGleeson Homes
1/5
Don’t bother.
Honestly if you like your stress levels to be at a low DO NOT buy from gleeson! We’re nearly 2 years in & still have defects from when we got our keys that haven’t been rectified. There’s been neumerous site managers who all tell you different things. 3 times our roof tiles have blown off due to poor fitting, we’ve asked for the loft to be checked each time to be told, there won’t be any damage in the loft.. The rain water going in the holes of the missing tiles must go somewhere right? We laid grass in our back garden, what a waste of money that was as the drainage is rubbish, we we’re told it needs a few years to dry out from building disturbance. We’ve taken time off work countless times for contractors to attend who then don’t show up but tell the site manager we were not home. They’ve asked us to sign defects as completed that aren’t then when you say they haven’t you get a message to say the site team have said ot has been done, it then takes their own contractors/team who supposedly fixed the defect to say no i didn’t do that because the materials weren’t available for them to say they’ll sort it & it get left for even longer. It’s okay having all these lovely showhomes for people to view but they quickly drop their standards when it comes to the quality of homes people are purchasing. I’m sure they’d be on top of things if it was their own or one of their families homes. The rest of us are just left to spend our own money on fixing things that have been reported but just ignored! Especially things like doors not locking.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Chesterfield (The Grove) has the most, with 1,143 reviews rated 3.7 out of 5, followed by Chesterfield (Woodhouse Lane) with 1,127.
The five Gleeson Homes Yorkshire South offices, by town: