Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotFirst time buyer
I seen a house that I really liked and went to Gleeson at Acklam gardens where I was met by janette who explained everything to the fullest. We then was introduced to Jackie that has been amazing and really helpful. She has stayed in touch every week keeping me up to date on the building stages and what’s being done. Jackie and janette has both been absolutely amazing.
Claire · 4 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review ClaireIt is very pleasing to read what a great experience you are having with Gleeson, and that our sales team are keeping you up to date we regular build stage updates.Jackie and Jeanette will both be delighted with this feedback!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie
Jackie's assistance in securing our first home at Middlestone Meadows as first-time buyers was nothing short of extraordinary. Her warmth, kindness, and unwavering support made what could have been an overwhelming process remarkably smooth and enjoyable. Jackie's patience in guiding us through each step, her attention to detail, and her genuine care for our needs truly set her apart. With her expertise and dedication, we felt confident and empowered throughout the entire journey. We are incredibly grateful for Jackie's invaluable assistance and would highly recommend her to anyone seeking a seamless home buying experience.
Gawin · 4 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for such a lovely review!Jackie will be blown away by your kind words and appreciation for the service she has provided.We really appreciate you taking the time to share such sincere and heartfelt feedback with us - it means so much!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie
As first time buyers we came to the Middlestone Meadows development not sure what to expect and Jackie has been phenomenal from the second we walked in the door. She has gone above and beyond for us and I honestly could not be more grateful for all of her help. We weren’t even sure if we could afford our dream home but with Jackie’s expertise along with her help and support we have now put our reservation down ready to move next month. Thank you Jackie
Emma · 4 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review EmmaJackie will be really happy to read your kind words and appreciation for the service she has provided.We are delighted that you have been able to afford your dream Gleeson home, and we wish you many years of happiness living on our Middlestone Meadows development!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotNew home at model walk
Tina the site manager at model walk was very friendly & made the application process seamless.would highly recommend Gleeson for anyone looking to buy a new home.we can't wait to move in to our new home.
Gary · 3 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review GaryWe are delighted to read that our team at our Model Walk development are looking after you so well, and we cant wait to get you settled into your new Gleeson home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWonderful Experience for First Time Buyers
My wife and I bought our first home with Gleeson, and the experience was fantastic. We met our sales manager John Carr in November, and thanks to him the whole process was smooth, well-communicated, and stress-free.We were advised our home would be ready between March and May, and John gave us weekly updates throughout the process until we got our keys at the end of April/start of May.John was brilliant at every point of the process, from helping us with the initial steps and stages of the purchase, to aiding us when choosing our extras, it was a pleasure to work with him and Gleeson. This can call be daunting for first time buyers but everything was made simple and hassle free for us.Our new home is ready now and is everything we dreamed of and more, so we'll definitely recommend Gleeson to others and insist that they work with John!
Liam · 2 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review LiamIt makes fantastic reading to hear how well John has looked after you during the purchase journey for your new Gleeson Home.We pride ourselves in being able to guide and support all our customers, but especially first time buyers, through what can initially seem like a daunting experience.Its wonderful to read that John did just that, and that your new home is all you dreamed it would be!Thank you for taking the time to leave us this review - it really is appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLovely experience
Lovely experience Very helpful Looking forward for me new house Ginell very nice customer care and explained me with details I was late as well but still she done work proper and gave me proper timeThanks again
Saqib · 2 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review SaqibIts good to hear that Ginell is looking after you so well....and dont worry, we are all late from time to time- its not a problem!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotThe Gleeson Team have been nothing but helpful
The Gleeson team have been nothing but helpful. Angie and Bethany helped us throughout our purchase, they were responsive on email and kept us up to date along the way. Angie was thorough with ensuring minor details were immaculate on last inspection and was attentive throughout the whole process.Danny the Site Manager has been great, couple of snags picked up on moving in which were minor but both Angie and Danny couldn’t stress enough that they would resolve them and the point of the Gleeson app is to report them to rectify. The snags were resolved 3 working days later. The worker that came to the house to resolve these was friendly and helpful. Nothing seems to be a trouble at the moment. We are looking forward to settling into our new home.
NA · 1 May 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read that our sales and site team have provided you with such great customer service, and that you are settling into your new Gleeson Home.Thank you for taking the time to leave us a review - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirbeck fields Gleesons
We have picked our keys up today from Firbeck fields gleesons We have found all the staff we have worked with, both of the sales team and the site manager have been helpful and knowledgeable and supportive
WILBOURNE · 30 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review.Your positive feedback is very much appreciated, and we hope you are settling well into your new home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCame across the Gleeson site by…
Came across the Gleeson site by accident but decided to have a look . From first meeting Linda in the sales office to completion this week everything has been great. Kept informed by Linda every step of the way , handover great and just a couple of small snags so far
Clare · 28 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review ClareWe are delighted to read about the service that Linda has provided so far for you, and that the handover of your new home has gone so well.Our site team will be sure to jump on any minor snagging you may have, and our Customer Care team will be on hand should you need any assistance at all.Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPleasant experience
We had a viewing appointment today at Model walk. Tina Walker is a nice and professional sales. She gives us many useful information and answers questions detailed. We have a pleasant experience and let us confirm to buy a house today.
Krista · 27 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review KristaWe appreciate your feedback regarding the service provided by Tina, and we are are delighted to hear that you are proceeding to purchase your new Gleeson Home.Thank you fo taking the time to leave us your feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI have bought a house in Bishop…
I have bought a house in Bishop Auckland. The sales lady here on site - Yvonne Fowler could not be more helpful. She is polite and caring and is always going out of her way to assist me with anything I’m not understanding.
Rachel · 26 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review Rachel.It is lovely to read how well Yvonne has looked after you during your purchase journey with us, and we really appreciate you taking the time to share your feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
GoogleRating only, no written review.
Jordon · 26 April 2024 · Gleeson Homes Yorkshire South Worksop
★★★★★ 5/5
TrustpilotSmooth and pleasant experience
We just bought our new home and about to move in tomorrow and have had such a smooth and easy process from start to finish with Gleesons. In particular Tina Walker has made this so easy, kept us informed and helped us with any questions we had asap! She brought a fun aspect to the whole process and felt like she was genuinely excited with you. We have had quite a lucky situation as the house was already built and all upgrades already in, we viewed the house on the 3rd of march, mortgage approved with Meridian Mortgages (highly recommend it speeds up the process as they work well with Gleesons) by end of March, and a move in date of 26th of April! Delighted with our whole experience and hope to see this continue throughout the move in process. Thank you Tina!
Stacey · 26 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review StaceyAn exciting day to come! - we hope it all goes well for you as we are sure it will.Thank you for the great comments regarding Tina, she will be delighted. The service wont stop there, and we will be in touch to ensure you are settling in over the next few days and weeks.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotNorthbeck Grange Ginell is amazing!
Ginell at Northbeck grange is very helpful and super accommodating. She was amazing with my toddler today (despite her causing havoc) and she even accommodated walking to the site to meet the site manager.She is extremely friendly and very helpful and has made the purchasing of my new home at ease!
Asha · 25 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review AshaWe really appreciate your visit and your kind words... and your daughter will always we welcome !Kind RegardsGleeson Homes
★★★★★ 5/5
GoogleRating only, no written review.
Amanda · 25 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 5/5
GoogleNew build houses
Chris · 25 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
★★★★★ 4/5
TrustpilotThe sales advisor
The sales advisor, Liam Conneely at Shorelands has been great through my buying process.
MISS · 25 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review SarahWe are delighted that Liam has privided a great service to you throughout your purchase journey!Thnk you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotRidiculous Company
After reading the recent review put on by my dad, I am absolutely appauled. The Regional Construction Manager came round and didnt even have a look at the matter. It is nothing to do with the boiler. We mentioned that it is the thermostats that we cannot set them automatically. You clearly cannot read what has been said and if nothing is done by the end of this week, then we are taking legal action to the NHBC as you clearly cannot be bothered to deal with peoples issues. We have been reporting this over the last 12 months and it is absolutely pathetic that you claim you have dealt with the matter when clearly you haven't
SARAH · 24 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review SarahAs you may be aware now, although we have already provided a copy of the thermostat user guide, we have now arranged for our plumbing contractor to attend next Thursday and walk your father through the heating contols in his home.We trust that this will hopefully allow him to fully understand how to operate the heating in his home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotAllison at Moorland Green is just…
Allison at Moorland Green is just amazing. She has helped me so much. I’ve just bought my first home and she’s made everything seem so easy. Can’t thank her enough for her help in helping me buy my new home. 100% recommend
Harriet · 22 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review HarrietWe are pleased to read how well Alison has looked after you during your purchase journey with Gleeson.We also appreciate you sharing how happy you would be to recommend Gleeson!Thank you for taking the time to leave your reviewKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotDue to a recent phone call
Due to a recent phone call from Gleesons customer care at 8:30am on the 22nd of April. They asked me about my central heating issues which we have reported since we moved into the property in July 2022. During the phone call, I was being advised to keep reporting the matter on my gleesons. On numerous occasions, they have just been ignoring us, they keep saying they will send someone out to have a look at the issue, but nobody has been round to our house. I have now been advised to take legal action against the company. We have spoken to a solicitor and they have said that we have a good case and we are now looking to take legal action.
Peter · 22 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Good afternoon PeterWe have spoken at length about this issue on multiple occasions, culminating in our Regional Construction Director attending your home to investigate. During this visit it was established that the boiler was being switched off by yourself, and you were advised not to repeatedly turn it on and off. Please can you ensure that you follow these instructions as your boiler will not heat your home appropriately if it is switched off. We are happy that we have fulfilled our obligations here in full, and this matter is a user error rather than a fault of any kind.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotRainsborough Park and Sharon
Our first home. We looked at a few 2beds in other developments and they were so small. The size of gleeson homes are so generous. It’s the only way we could get on the property ladder and we’re so thankful we didn’t have to completely compromise on space. We can’t thank Sharon enough. She went above and beyond in her role, taking time to chase the mortgage broker on our behalves. We didn’t have a smooth run up to the house being ready, there was a lot of background issues and stressors, however none of that was at the fault of Gleeson and Sharon was the one person we could count on to help us through that. She even helped us understand some of the legal jargon. I hope that everyone buying there first home has a Sharon to help them. :) Once we moved in there has been minimal issues and any small problems we had were repaired so quickly. I would recommend Gleeson and this development to anyone. We’ve had the best experience. Thank you, thank you, thank you. ☺️
Jade · 22 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JadeIt is fantastic to read such a positive review emphasising all that is good about our dedicated Sales Executives, of which Sharon is one!We are also delighted to read about how attentive the site team have also been since you moved into your new Gleeson home.Thank you again for taking the time to share this wonderful feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent customer service with…
Excellent customer service with friendly behaviour makes us happy, well done, Jackie Acklam Garden
Jahanir · 21 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JahanirWe appreciate you taking the time to share your feedback on your positive experience whist speaking to Jackie at our Acklam Gardens Development.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI was in Acklam Garden and Jackie is…
I was in Acklam Garden and Jackie is very helpful! She supported me through the process and very friendly!
Jakia · 21 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JakiaWe really appreciate you sharing your kind words regarding the service provided by our Sales Executive Jackie at our Acklam Gardens development.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotDon’t waste your time
Front star to finish lies and unprofessional , training needs to be looked at.
Tugg · 15 April 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your reviewPlease can you share your name, development and plot number with us so that we can look into your issues and make contact?Kind RegardsGleeson Homes
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