5/5
TrustpilotVery professional and supportive staff.
Rating only, no written review.
Agent replied · 13 June 2024
Thank you for your review AdrianaYour comments are much appreciatedKind RegardsGleeson Homes
Trusted Agent profile
Gleeson Homes Yorkshire South estate agents in Chesterfield, Worksop, Langold and 1 more
★★★★★
1,220 reviews across 5 offices and 2 platforms
Gleeson Homes Yorkshire South has five offices, in Chesterfield (two offices), Worksop, Langold and Harworth and Bircotes. Together they have 1,220 reviews on two platforms, rated 3.7 out of 5 overall.
Our offices
Gleeson Homes Yorkshire South's five offices, most reviewed first. Each has its own page.
- Gleeson Homes Yorkshire South Chesterfield (The Grove)The Grove, Poolbrook, S43 3JY1,143 reviews · 10 on Google (3.5)51 in the last 90 days
- Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)Woodhouse Lane, Bolsover, S44 6GS1,127 reviews · 23 on Google (3.7)51 in the last 90 days
- Gleeson Homes Yorkshire South WorksopCecil Cl, Rhodesia, S80 3HU1,085 reviews · 10 on Google (3.2)51 in the last 90 days
- Gleeson Homes Yorkshire South LangoldLangold, Doncaster Road, S81 9FR11 reviews · 11 on Google (4.0)0 in the last 90 days
- Gleeson Homes Yorkshire South Harworth and BircotesEssex Road, DN11 8BT7 reviews · 7 on Google (4.9)0 in the last 90 days
Latest reviews from every Gleeson Homes Yorkshire South office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotThanks for being so helpful and…
Thanks for being so helpful and informative to Josh at Rainsborough Park. Lovely show homes and warm and friendly staff. Would recommend to anyone looking for a new home in the area
Agent replied · 13 June 2024
Thank you for your review LisaJosh will be delighted to read your feedback, which we will be sure to share with him.Please do not hesitate to contact Josh again should you need any additional assistance at all.Kind RegardsGleeson Homes
5/5
TrustpilotCompletion at Vickers Grange
Today we completed on our new home at the Vickers Grange development. We chose the Longford, which is the 4 bed detached and we thrilled that it’s now ours. Throughout the whole process we have had weekly updates from Karen as we watched our house rise out of the ground. We chose Gleeson for their value for money and the build quality. We are pleased we did. Karen, the sales executive, and Stuart, the site manager gave us a smooth handover and peace of mind that is sometimes needed with a new build!
Agent replied · 13 June 2024
Thank you for your review TarnIts lovely to read your review, especially as it was left on the day that you moved in !Its equalliy great to read how well Karen has supported you on this exciting home purchase journey.We hope are settling well, and should you have any issues please do not hestitate to contact us, or log any minor snagging issues on your "My Gleeson" portal so we can get them sorted asap.Kind RegardsGleeson Homes
5/5
TrustpilotBuying a house with Gleeson
I purchased a home with Gleeson and the sales executive Mary George was absolutely fantastic through the whole process. She made everything so simple and nothing was too much to ask. She’s an absolute credit to the company. Since completion all defects, of which there weren’t many, have been rectified in a timely manner. Rich the assistant site manager was always on hand for any little issues and went above and beyond to make sure everything was sorted. All in all super happy with the experience. Cheers Gleeson.
Agent replied · 13 June 2024
Thank you for your review JoshWe are delighted to hear how well Mary & Rich have looked after you during your purchase journey, and beyond.We will be sure to pass on your kind words to the team, who will be thrilled to read them.Kind RegardsGleeson Homes
3/5
TrustpilotBuying a house with Gleesons
We purchased a house with Gleesons and Mary George was our sales executive throughout our time reserving and when raising any issues following our completion. Mary was fantastic and she made the experience of buying a house less stressful. Anyone who has had Mary or has Mary in the future is very lucky.Although, we have had some snags with our home, Chris who was the assistant site manage initially and then Rich who was the assistant site manager after were very good to rectify any issues. Both Chris and Rich are now on different sites. My only negative with Gleesons is we have an ongoing issue with our en-suite which has not been rectified to date and this does not appear to be a priority at this time for the current site team as there is still building on our site.
Agent replied · 13 June 2024
Thank you for your review EleniIts great to hear how well in general our sales and site teams have looked after you during your journey with Gleeson.We have reached out to our Customer Care team to ask them to progress the issue with your en-suite, so you can expect to hear from them in the next 24 hrs.Kind RegardsGleeson Homes
5/5
TrustpilotGreat Staff!
Jon has been our sales executive from midway through our journey to now (about to complete) he is absolutely amazing! Jon has always remained professional but personally as a client I feel I have really been able to put my trust into him. Always given reassurance when needed and even though we have had a bumpy ride Jon has made our home buying Journey a lot less stressful. Anyone buying with Gleeson in the future if you ever come across Jon then you know you’re in the right hands!!!
Agent replied · 13 June 2024
Thank you for your review EmilleWe are delighted to read about the service that Jon has provided to you,the level of trust that he has instilled, and the reassurance he has given.Jon will be delighted with the feedback, which we will be sure to share with him!Kind RegardsGleeson Homes
1/5
TrustpilotBUY AT YOUR OWN RISK Erin Court Poolsbrook
Buying a new home should be a lovely and exciting time, I should be loving my new home but instead I'm angry, upset and stressed out with it. Wishing I'd not bought itAfter paying over two hundred thousand pounds for it, just to have it built by cowboy builders. There's no pride in what they do ( pictures back that up) Customer Care (DON'T CARES ) after they have your money.:Brick work outside uneven front & back.:Door frame not straight in living room leading under stairs.:Radiator not central under window in kitchen.: Cracked tile in en-suite shower.:Boxing in back of all three toilets badly done.:Plaster on stairs bumpy not smooth.:All 3 toilet leak water into the pan, no good when you have no choice but to be on a water meter.I could go on and on.38 defaults and the cracks have starting to appear all over really bad.If anyone comes round it takes three attempts to put right, just had enough from gleesons now.So gleesons are proud in what they build 😒Well if that's being proud then shame on you all, you've wrecked my happiness how many more are you going to wreck.
Agent replied · 13 June 2024
Thank you for your review GaynorIt is important that we attend to any genuine warranty issues you have within your home, and as a responsible developer we are committed to doing just that.We can see from our My Gleeson Defect Portal that there are 3 items that need attending to, and our site team will be in contact with you tomorrow to ensure we can get these booked in and resolved.From your comments it appears that there are some specific things that you mention that do not appear have been raised with us on My Gleeson.Please can these be logged so that we can fully investigate these for you, and rectify where required. This way we have a clear record of what needs assessing, and have a permanent record to ensure things are attended to and do not get missed.Kind RegardsGleeson Homes
5/5
TrustpilotMy recent experience with Gleeson. Homes…
My recent experience with Gleeson Homes has been excellent. Special mentions to Christine at Firbeck Fields and Karen at Vickers Grange development for their knowledge, friendly and professional manner. Nothing was too much trouble.
Agent replied · 13 June 2024
Thank you for your recent reviewWe are delighted that our Sales Executives have been able to create a great positive impression with you. We will be sure to pass your kind words onto both Karen and Christine who will be thrilled to receive your feedback.Kind RegardsGleeson Homes
5/5
TrustpilotJust to put it out there
Just to put it out there, We have been looking at the new housing by (Gleeson) from Abby Town to Whitehaven Cumbria. Julie Beck, we have met a couple of times and at different locations. From a Sales background, my partner and I have found Julie to be a supportive, very informative & accommodating salesperson, although we have yet to commit.Hopefully speak again soon JulieBRColin & Susan
Agent replied · 13 June 2024
Thank you for your review Colin and SusanWe are delighted to hear how well Julie has looked after you regarding your initial enquiry with us as you search for your next new home search.We hope you were impressed during your visit, and we would be thrilled if you chose a Gleeson Home for your next move!We look forward to helping you make the right choice for you.Kind RegardsGleeson Homes
5/5
TrustpilotBuying our first house was made so much…
Buying our first house was made so much easier by Pauline Hayes based at Broughton Moor, she was so helpful and the process was made really easy, would definitely recommend.
Agent replied · 13 June 2024
Thank you for your review JackIt's great to hear how Pauline made your first home purchase so easy, and it is always great to read how happy our customers are to recommend us!Thank you for taking the time to share this feedback wirth us.Kind RegardsGleeson Homes
1/5
TrustpilotI BEG YOU TO AVOID THIS COMPANY
I could honestly write a book on the countless issues we have had but I’ll do my best to summarise and hopefully save some people from the absolute migraine we have had over the last 20 months. Sales experience: nightmare. Constantly promised things that were then withdrawn, offered bribes to rush completion which again were withdrawn. Outright lies from sales advisor. After completion is a worse nightmare!Biggest issues we have had: - GAS LEAK. A pipe with a hole was installed. Fumes filling the wall cavity and into our toddlers bedroom. How on earth can this go unnoticed when inspecting the building?! Also took nearly five months for remedial works to be completed.- SEWAGE LEAK. Had a soggy skirting board. Contractor accused my partner of “having poor aim” and urinating up the wall. 🙃 it was a poorly installed sewage stack that had been leaking waste water from the en-suite all the way down the wall into the cloakroom. Again took months to complete remedial works -NO INSULATION. Missing insulation in whole front area of our house. No one took our complaints of mould, condensation, or temperature seriously until recently when the site manage discovered the cause. A month later and it’s not been sorted and customer service are extremely difficult to deal with.Overall:We had almost 90 snags. We expect some snags, it’s a new build, but some of them (including the above) are not acceptable. What is worse is, almost two years down the line, I am having to FIGHT to get issues sorted. Customer service is EMBARRASSING. Utterly impossible to deal with. Constantly make you jump through hoops and forever changing the goalposts! They do everything they can to avoid fore-filling their duties. Unprofessional workmen. I will stress, this is not all! We have had some lovely people in who have been sympathetic but some of them are more than questionable. We had one contractor visit us twice and on both occasions he was inappropriate. Comments towards my two young children (also stuck his head in my face, whilst eating, to smell my baby!!!!) derogatory comments and unacceptable language. He also went above and beyond to tell me how badly fitted our kitchen was. My car is damaged due to the poor condition of the roads. They have admitted fault here and agreed to repair but I’m still waiting (over 9 months) for the issue to be sorted before having the underneath and bumper of my car fixed. I would stress that I have thought long and hard about whether to publicly share our issues. We have provided Gleeson more than enough time to complete snags and given them the benefit of the doubt much more than they deserve. This is the corner we have been backed into.
Agent replied · 13 June 2024
Thank you for your review NicolaIt is important that we resolve any warrentied issues with your home, or indeed any other matter of concern for you as soon as possible.We have spoken to our Customer Care team who have informed us that they have reached out and are arranging for our Contracts Manager to visit you at your home to agree a plan to resolve these matters.As a responsible developer we are committed to fulfilling all our obligations under your NHBC warranty, and we look forward to the meeting with you to move these things forward in a positive mannerKind RegardsGleeson Homes
5/5
TrustpilotNew buyers experience
New buyers and had no idea what to do or where to start and we spoke to toni and she helped us through everything. I work until 5 and she will put time in to see you around your work schedule. Great experience all the way.
Agent replied · 13 June 2024
Thank you for your review CallyWherever possible we will look to be as flexible as possible, as we understand how busy the lives of our customers can be.We are delighted to read how well Toni has looked after you, and that you have had a great experience with us.We apprecite you taking the time to share your feedback with us, and will be sure to pass this on to Toni.Kind RegardsGleeson Homes
5/5
TrustpilotMary George, The Pastures - Phase 2, Bilsthorpe
Fantastic service from Mary George from start to finish. I had to be out of my rented house and had been struggling to find anywhere because I have a dog. I went to an open day to look at a shared ownership Gleeson house at The Pastures. Mary was with me on my journey from start to finish, keeping me up to date on everything that was going on, answering any questions. She made my experience so much less stressful and I was in my new home within 11 weeks, just before Christmas. So far very few snagging problems but they have been dealt with promptly by Mary and the site team.
Agent replied · 13 June 2024
Thank you for your review KimIt wonderful to read how well Mary and the site team have looked after you during your purchase journey, and beyond.We appreciate you taking the time to leave us this review, and we will be sure to pass these kind words onto Mary and the team, who will be thrilled!Kind RegardsGleeson Homes
5/5
TrustpilotFantastic all round experience
Had a fantastic experience from start to finish with Gleesons.It was a very emotional time for me following a break up and I needed a quick turn around but it was my first experience buying a home so I was clueless. Mary made the whole experience stress free and went above and beyond for me, along with Declan who has been endlessly helpful even after my move in date. I had no issues with the house itself and communication was fantastic from start to finish. I cannot thank the team enough for making my experience an exciting and stress free journey
Agent replied · 13 June 2024
Thank you for your review BethIts wonderful to read how well Mary & Declan have looked after you throughout your Gleeson journey, just when you needed that support.To remove the stress and keep the experience exciting for you is testiment to the whole team, and we thank you fo sharing your feebback with us.Kind RegardsGleeson Homes
5/5
TrustpilotMary George The Green Blidworth
Mary George, the Sales Executive at The Green in Blidworth made my whole buying experience of my property an exciting joyful journey. She was always helpful in person and on the telephone, keeping me updated on the progress of things, reassuring me when I had any concerns. Although always professional she also made me feel totally at ease with her and her confidence in Gleesons made me confident too and I am now happy home owner and Mary started me on that journey and through to the end . She is a credit to not just the company but to herself.My experience was in 2023 moving in June
Agent replied · 13 June 2024
Thank you for your review SharonIts great to read how well Mary has looked after you and reassured you evey step of the way.Hearing that you are a "Happy Homeowner" is music to our ears, and we thank you for sharing this feedback with usKind RegardsGleeson Homes
5/5
TrustpilotGleeson homes leading the way.
We are waiting on a Gleeson development in our area of Doncaster to start building which will hopefully be this summer and myself and my wife are keen on a bungalow and Gleeson Homes have clearly taken the lead by at least considering people who don’t want to negotiate stairs when they get older by building a few on their developments which other builders don’t even consider. We wanted to see the bungalow in real life and not just on an artist’s impression so we arranged to view one on the Birkwood development in Lincolnshire and was met by Angie the sales representative who was so polite helpful and professional and such a lovely lady. She walked us to the bungalow and we didn’t feel rushed at all whilst we took measurements and pictures so we could assess when we got home. We have to say we were very impressed by the design and actual living space. We can’t thank Angie and Gleeson Homes enough for allowing us to visit and we certainly can’t wait until the development is up and running near us. Once again thank you.
Agent replied · 13 June 2024
Thank you for your review PaulWe are delighted to hear that Angie looked after you so well during your recent visit to our Birkwood development. We regularly review our housetypes to ensure that they appeal to a wide audience, and we recognise that in some areas bungalows really do meet the needs of some of our customers.We look forward to being able to bring one of these properties to a development in a location near to you very soon. Hopefully it will meet all your needs, and we can welcome you fully into the Gleeson family.Thank you again for taking the time to leave this review.Kind RegardsGleeson Homes
5/5
TrustpilotVery supportive staff at Gleeson homes
Kath and Helen were great and very supportive all through the journey they did their best . I would recommend dealing with them in future.
Agent replied · 13 June 2024
Thank you for your review.We are please to hear how well Kath and Helen looked after you throughout your purchase journey with us, and we are also delighted that you are happy to recommend Gleeson to others looking for a new home!We really appreciate you taking the time to share your feedback with usKind RegardsGleeson Homes
5/5
TrustpilotMary George
Mary George at The Green helped me at every step in buying my new home! I was really disappointed when i learnt that she had later moved to another development. She was very friendly and made the whole experience easy. She was there for me every step of the way. I love my house so much so thank you Mary for selling me my amazing new home! The Mygleeson app is really easy to use and Richard and Ian have helped me with any issues i have found (which havent been many!). They are both also really friendly and easy to talk to which has really made the home buying process much nicer!
Agent replied · 13 June 2024
Thank you for your review LauraMary will be over the moon to read what a lasting impression she has left on you. Hearing how much you love your new home is a real thrill for us, and we are super proud of our site team Richard and Ian for continuing to look after you post completion.Thank you so much for sharing such lovely words - it really does mean a lot to us.Kind RegardsGleeson Homes
5/5
TrustpilotVery happy with my first home
Buying my Gleeson home (my first house!) in December 2023 was very easy. Alex Fraser at Petersmiths Park was so helpful and friendly, she was super excited for me and very responsive to all of my questions. Two months in and I love my new home and am very happy here. There have been a few snags, not all of which are sorted yet, but Rod, the site manager has been very helpful (and has tried to work around my schedule) and I have no doubt everything will get sorted! I heard a lot of bad things about buying a new home, but, so far, my experience has been positive! Thanks
Agent replied · 13 June 2024
Thank you for your review MaryWe are delighted to hear that you are settling into your new home so well. We are also please to hear how well Alex looked after you during your purchase journey, and how well Rod our site manager is attending to your needs now that you are settling in fully.We will be sure to pass this feedback onto both, as they will be delighted to read your kind works.Kind RegardsGleeson Homes
5/5
TrustpilotA new house
My wife and I have just put a deposit on a new Gleeson house. The ladies in the sales office at Rhodesia, Shelly and Sue were helpful, knowledgeable and explained the process in a way that was easy to understand.
Agent replied · 13 June 2024
Thank you for your reviewWe are pleased to hear about your recent reservation, and that Shelly & Sue were able to assist you so well.Exciting times ahead, and we look forward to welcoming you into the Gleeson family as soon as your new home is complete!Thank you fo taking the time to share your thoughts with us, it really is appreciatedKind RegardsGleeson Homes
1/5
TrustpilotDO NOT BUY.
My second time leaving a review, this time due to Gleeson homes taking 0 accountability for their poor work, it’s actually laughable, recently we noticed swelling on the skirting in the bathroom and the doorframe, I took off the bath panel as the smell of damp was horrendous, only to be greeted with ROTTEN skirting, black mould covering the walls and falling to pieces, god knows what would’ve happened if I’d have not found this. I am currently 35+3 weeks pregnant and living with rotten walls and black mould, this house is 4 years old and is in a state you don’t find houses 50+ years old, they were quick to respond to my Facebook post showing images of the damage, which can I add, were all concealed, meaning that the issue had been there since the house was poorly built, however after sending them an email with picture proof I’ve today received a standard ‘you’re out of the two year warranty’ response- I could’ve told them I was out of warranty, like I didn’t already know. I’ve posted pictures of the damage on the INSIDE of the bathroom wall on their Facebook posts so please take a look. I’d also just like to add that whoever they employ to build these houses have no idea what they’re doing, they nailed our skirting board into radiator pipes… DO NOT BUY! Although they like to lure you in with the incentives I can tell you it’s not worth the THOUSANDS you WILL spend correcting the problems they caused. I’ll be contacting trading standards with a group of others who have had identical problems and not just from this site.Update: I was NOT told about the NHBC, you sent an automated email with the standard ‘you’re out of warranty’ - no other avenues are given but luckily for me people on social media have made me aware of this. As stated on the call I informed that the cheap £20 shower you charge a fortune for was rotting (no surprise there) so the EXTERNAL shower was changed to stop the issue reoccurring, just like multiple people on the estate have had to do. This DOES NOT explain why the shower PIPES were leaking behind the tiles and why the skirting board was nailed into the heating pipe. Thank you for your response although I presume this is only to make yourself as a ‘company’ appear better, however I stand by my multiple complaints and will continue to make possible buyers aware of the shoddy work continuously carried out by yourself.
Agent replied · 13 June 2024
Good morning GraceThank you for your review. We are aware of the social media posts you are making across various channels regarding the issue you are experiencing in your home.We can see how important this issue is to you for obvious reasons. Whilst we would not ordinarily get into detail regarding a review of this nature here, we feel that we need to respond with our view of this situation.As has been explained, you have a 10 year warranty on your home provided by the NHBC. The first 2 years of that warranty covers issues raised to the developer, and these if valid are the developers responsibility to rectify. We take this 2 year warranty very seriously, and always discharge our obligations in full, for all genuine issues. The key point here is that Gleeson have to be made aware of the issue within that two year period. You have been in your home for around four years now, and as such your warranty now sits with the NHBC for years 3-10.Ordinarily we would direct you to NHBC to discuss a possible claim. We have however noticed from the images that you have provided that the shower and other parts of you bathroom have been changed and do not now match what was installed by Gleeson. In view of the fact that you have had a different shower fitted etc, any subsequent issues can reasonably be attributed to trades that you have yourself instructed.Any major changes to things such as plumbing would render any warranty associated to those items void, and so it is also unlikely that your warranty with NHBC will pick this up. This is why you have been advised to source a reputable trades person to put right the issue that we believe relates to issues caused by the trades that you yourself instructed, and not from Gleeson workmanship.We have asked our Customer Relations Manager to contact you today to explain this, but you will understand our need to clarify this issue from our standpoint in light of the various social media channels that you have been posting on, as these suggest that Gleeson are dismissive of our duties and obligations under the NHBC warranty, which we are not.In summary, your warranty with Gleeson expired two years ago without this issue being raised within the developer warranty period. It appears you have had your own pluming works done, and as such you may have invalidated any potential claim with the NHBC due to works completed by your own contractors.This is why we have advised you to go back to whoever did the alterations to your home to put right their work, or indeed seek another reputable trades perdon to assist you.We hope that this clarifys our decision in this regard for you and anyone concerned about the claims made here, or on any other social media platform.Kind RegardsGleeson Homes
5/5
TrustpilotThe salesman Jon he was extremely…
The salesman Jon he was extremely helpful and nothing was too much trouble. Jon sold my daughter a house at Hays Park last year and I would strongly recommend Gleeson home’s because of our experience.
Agent replied · 13 June 2024
Thank you for your review JillWe are proud of the work that Jon is doing for us, and we really appreciate this feedback. We will be sure to share this with Jon who will be delighted!Kind RegardsGleeson Homes
5/5
TrustpilotExcellent support from sales
We had excellent support from start to finish, our sales executive Amaara at Crown Gardens was fantastic and really helped ensure our buying journey was smooth and as easy as it can be. Would definitlely recommend!!
Agent replied · 13 June 2024
Thank you for your review SamuelIt's fantastic to read how well Amaara looked after you during your purchase journey, and even better to hear that you would definately recommend Gleeson to others as a result of this experience!Many thanks for sharing this feedback with us.Kind RegardsGleeson Homes
5/5
TrustpilotJackie has been very supportive and…
Jackie has been very supportive and helpful in buying our first house.She has been incredibly brilliant in our acquisition.Jackie is very professional,awesome,friendly and polite to deal with.Everything was very understood and simple for us with the brilliant service offered to us by Jackie and I will recommend her to anyone
Agent replied · 13 June 2024
Thank you for your review KwameThis review is gennuinely lovely. Hearing how well Jackie has looked after you fills us with pride, and we are delighted you feel this way.Thank you for sparing the time to share this wonderful and heartfelt feedback with us.Kind RegardsGleeson Homes
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Questions about Gleeson Homes Yorkshire South
Which Gleeson Homes Yorkshire South office has the most reviews?
Chesterfield (The Grove) has the most, with 1,143 reviews rated 3.7 out of 5, followed by Chesterfield (Woodhouse Lane) with 1,127.
Where are the Gleeson Homes Yorkshire South offices?
The five Gleeson Homes Yorkshire South offices, by town:
- Chesterfield (The Grove): The Grove, Poolbrook, Chesterfield, S43 3JY
- Chesterfield (Woodhouse Lane): Woodhouse Lane, Bolsover, Chesterfield, S44 6GS
- Harworth and Bircotes: Essex Road, Harworth and Bircotes, DN11 8BT
- Langold: Langold, Doncaster Road, S81 9FR
- Worksop: Cecil Cl, Rhodesia, Worksop, S80 3HU
