Trusted Agent profile · Middlesex

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Gibbs Gillespie reviews in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,376 reviews across 3 offices and 2 platforms

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,376 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,375

Reviews on Google

All 3 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Gibbs Gillespie office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Though I haven't finalized or moved to the new property, I am super impressed with the professional staff, especially Charlie Payne. She has been super helpful in understanding my requirements and communicating the relevant properties, and arranging calls with the other offices.

Pratik · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Dear Pratik, Thank you for your wonderful review! We are thrilled to hear that you had a … More

5/5

Google

Annalise at Gibbs Gillespie took us around a rental property and was fantastic. Knew lots about the area, the experience was smooth and simple! 👍 …

Jack · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Jack! Thanks for your feedback, our team love getting reviews through. It's fantastic … More

5/5

Google

Damil made the viewing enjoyable and easy to follow. He was friendly, approachable and very knowledgeable. I would recommend him to anyone viewing a property. …

Riya · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Riya, Thank you for taking the time to review your recent experience you have had with … More

5/5

Google

Annalise showed me around a rental property and made the whole viewing really easy and relaxed. She was friendly, professional, and happy to answer any questions I had. I really appreciated how approachable she was and how clearly she explained everything. Overall a great experience. Thank you!

Katy · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Katy, Thank you for taking the time to review your recent experience you have had with … More

5/5

Google

Alex and the team were a great help in selling my property in the area. Compared to other agents in the area I found them to be enthusiastic, optimistic and realistic about the prospect of sale. They maintained good communications throughout the process.

Rob · 6 March 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 April 2026

Dear Rob W We greatly appreciate your 5-star review and the time you took to share your experience with Alex and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Zoe Lynch Such a professional, efficient and effective executive, I am extremely impressed and thankful for all her efforts. She really is an asset, communicates very well and keeps me up to date while sorting everything out impeccably.

Michele · 27 February 2026 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Michele C We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Both me and my wife are more than pleased with the staff at Gerrard x especially Shannon smilies who was very friendly personal and proficient at all stages as was Kellie thank them all ,a credit to the company, unlike or sales team selling our property. We will use you again if the staff are the same

Anthony · 27 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Anthony Thomson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

This review is overdue, but rather late than never. Terrible service from start to finish. Very unprofessional. They always put pressure on us constantly, knowingly was a stressful time for us. To management: I don’t want to discuss this …

Jass · 22 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

We are unable to identify you as a customer, as we do not have any record of your details on our system and do not recognise this interaction. That said, we appreciate you taking the time to leave feedback. We strive for nothing less than … More

5/5

Google

I had a very nice experience with Gibbs South Ruislip agents. From the time we starting looking for a good house to end of contract everthing was smooth. They are highly professionals team.

Anusha · 20 February 2026 · Gibbs Gillespie Ruislip

5/5

Google

Our experience with Gibbs Gillespie has been entirely positive. They found a buyer for us quickly, and when the chain unfortunately collapsed, they were equally speedy in finding another buyer. George is an incredibly proactive, communicative and hard working estate agent. He was always immediate in his response to queries and in taking action, when needed. We were lucky enough to work with Edyta, our move coordinator, who was also nothing short of fabulous. Efficient throughout the process, George and Edyta are a credit to Gibbs Gillespie.

Annette · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Annette Seatter, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with George. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We used Gibbs Gillespie for both the sale of our old home and the purchase of our new one, and I couldn’t be happier with their service. From start to finish, the team was professional, efficient, and proactive at every stage of the process.A special mention to George, who went above and beyond to keep everything on track. He personally chased the solicitors throughout the chain, no easy task given how slow they were, and his persistence is what ultimately made the deal happen.I wouldn’t hesitate to recommend them to anyone looking for a reliable and genuinely dedicated estate agent

S · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 August 2026

Dear S B, Thank you for taking the time to leave such a fantastic five-star review of Gibbs Gillespie Ruislip Manor. We’re delighted to hear that you were happy with the service throughout both your sale and purchase. It’s great to know the team were professional, proactive, and supportive at every stage of the process. We’re especially pleased to hear your kind words about George and the role he played in keeping everything moving. Persistence and strong communication are key in complex chains, so it’s wonderful to know his efforts helped bring everything together successfully. We really appreciate your recommendation and will be sure to share your feedback with George and the wider Ruislip Manor team. If we can assist you again in the future, please don’t hesitate to get in touch. Kind regards, Gibbs Gillespie Ruislip Manor

5/5

Google

Couldn't have asked for a better agent! George from the Ruislip Manor is always on top of everything and did a great job in helping us close the sale.

T · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 August 2026

Dear T. Xiang, Thank you for taking the time to leave a five-star review of Gibbs Gillespie Ruislip Manor. We’re delighted to hear that George was able to support you so effectively and help bring your sale to a successful close. It’s great to know he stayed on top of everything throughout the process and made a positive difference to your experience. We really appreciate your feedback and will be sure to pass your kind words on to George and the Ruislip Manor team. If we can assist you again in the future, please don’t hesitate to get in touch. Kind regards, Gibbs Gillespie Ruislip Manor

5/5

Google

What can I say!! After a bad experience with Lawrence Rand estate agents, we decided to market our property with Gibbs Gillespie. From the very start, Tommy was reassuring, warm, and realistic in setting expectations, all of which were …

Dre · 22 January 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Andre Ansah We greatly appreciate your 5-star review and the time you took to share your … More

1/5

Google

In 2019, I purchased a flat through this agency and the service was amazing professional, helpful, and genuinely supportive. That positive experience is the reason I returned. Unfortunately, this time the experience was completely different. I made an offer on a property and, although the offer was accepted, the manager, Alex, showed no real interest in selling and was very rude and dismissive throughout the process. Due to this unprofessional attitude and poor communication, I decided to pull out of the purchase. It’s very disappointing to see such a drastic decline in service compared to my previous experience

Gabriella · 22 January 2026 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Gabriella Soloman, Thank you for taking the time to leave a review. We’re sorry to hear about your experience and take all feedback seriously. After reviewing our records, we’re unable to find any details matching your name, and we also don’t have a team member by the name mentioned working in this branch. It’s possible there may be some confusion, or the experience relates to a different office or company. We’d really like the opportunity to understand this further and address any concerns appropriately. Please feel free to contact us directly so we can look into this for you. Best regards, Customer Care Team

5/5

Google

I bought my house from Gibbs Gillespie 30 years ago, so they were my first choice when i decided to sell. Peter West’s guidance, professionalism and honesty meant we were able to sell our house quickly and secure our new home. Peter gave us great advice for pricing our house; and with Reena’s attention to detail for viewings, we were able to showcase the property’s assets and potential. We had multiple offers in the first 2 weeks, and Peter helped us counter an offer. He was very encouraging and supportive, and went above and beyond to help us achieve our goal. He co-ordinated all parts of the chain so we could exchange and then complete within 48 hours! Without him managing the whole of the chain with his superb communication skills, we would have lost our dream home. The whole team worked hard to communicate and were easy to talk to, polite, patient and a pleasure to work with. I highly recommend Gibbs Gillespie to aid your sale or purchase.

Leisl · 22 December 2025 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Leisl And Jenny, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Vijay · 20 December 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Vijay Patel, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I’d like to extend my sincere thanks to Tommy and the entire team at Gibbs Gillespie in Ruislip Manor for their outstanding service in selling my home. Tommy was efficient, proactive, and found a buyer quickly, ensuring the sale went through …

T · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear T Patel We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

We cannot speak highly enough of Tommy and the Gibbs team for their help throughout and how swift and smooth the whole process was. We had an offer accepted on another house before this one with another estate agent, which feel through …

Joe · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Joe Stapleton We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Excellent experience buying our property with Patricia at Gibbs Gillespie. When our first purchase fell through, Patricia kept our requirements in mind and reached out when another opportunity opened up. Good clear & professional …

Zoe · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Zoe Atkins We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Working with Peter West, Alex Shaw and Ian has been an absolute pleasure from start to finish. Their professionalism, transparency, and genuine dedication set a new standard for what an estate agent should be. If you’re looking for estate agents who are trustworthy, efficient, and genuinely invested in their clients, I couldn’t recommend Peter, Ian and Alex more highly. They turned what could have been a daunting experience into a smooth and positive journey. Big thanks to Peter and Alex.

Reena · 22 November 2025 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Reena And Amit We greatly appreciate your 5-star review and the time you took to share your experience with Peter and Alex. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

Truly truly Inept, incompetent, unprofessional, never to be trusted . Totally commissions led with no regard to clients concerns or needs if no money earned as a result of Gibbs replying or action.Their reply is indicative of total superficially of their service,all words no substance! Worst experience with estate agents ever in this my 5th property purchase and move in last 30 years.

Seems! · 20 November 2025 · Gibbs Gillespie Ruislip

Agent replied · 2 September 2025

Dear Seems!, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

George Gorry has been helpful and very quick with his response to my questions. Alexandra Shaw has been very supportive and helpful during the buying process until I got the keys 🔑 . What a great team 🫶 Thanks for your help 🙏

Alimary · 20 November 2025 · Gibbs Gillespie Ruislip

Agent replied · 2 September 2025

Dear Alimary Haidr We greatly appreciate your 5-star review and the time you took to share your experience with George. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Great experience with the team at Gibbs Gillespie Ruislip branch with the sale of my house! Every member of the team was friendly and helpful through what can be a stressful process. The sales manager, Peter West, was very supportive, knowing the market well, and providing expert guidance throughout the process. As a result, we ended up with the best outcome which I'm really pleased about. Peter was fantastic, also going above and beyond to help the chain when a complication arose with my onward purchase through a different estate agent. Can't fault anything with my experience. I would highly recommend Gibbs Gillespie Ruislip!

Eliane · 20 November 2025 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Eliane Cunliffe We greatly appreciate your 5-star review and the time you took to share your experience with Peter and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

So pleased with how the whole process went. From the outset, Tommy was professional, approachable and positively connected with me on all levels, listening, understanding and guiding me. His negotiation and interpersonal skills are second to none! I would highly recommend him and the team at Gibbs Gillespie Ruislip Manor.

D · 20 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear D M We greatly appreciate your 5-star review and the time you took to share your … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gibbs Gillespie

How many reviews does Gibbs Gillespie have?

Gibbs Gillespie has 1,376 reviews across its three offices, rated 4.8 out of 5 overall: 1,375 on Google, 1 on View Agents.

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 520 reviews rated 4.8 out of 5, followed by Pinner with 476.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.

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