Trusted Agent profile · Middlesex
Verified
★★★★★
1,376 reviews across 3 offices and 2 platforms
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,376 reviews on two platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleRating only, no written review.
Dear Shefali Maher! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
1/5
GoogleRating only, no written review.
Dear Brigi, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Dear To Fustiki, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
3/5
GoogleHelpful and useful
Dear Suman Thank you for taking the time to tell us about your experience. Kind regards Customer Care Team
5/5
GoogleJust wanna say thank you to Katie in accounts for the great service today, a really quick response & very much appreciated
Dear Ben Thomas, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleCompleted an income and expenditure summary for me which saves time going through statements to complete a tax return
Dear Keith, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleVery pleased with the speedy response and resolution to my queries. Thank you and to Katie Deacon who continues to uphold these standards in the Accounts Department
Dear Pam Street, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI dealt with Ellie Spencer, she was professional direct, coherent and my matter got resolved
Dear Rami, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAdrian was more than helpful. Fast replies, Easy communication and very professional
Dear Joshua Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! , Many thanks, Customer Care Team
5/5
GoogleThank you Ellie, Katie and all for excellent support regarding account matters. Prompt replies and attention to our request.
Dear Sukhbir, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAll staff were patient, professional and did everything they could to make my mum's sale and purchase go smoothly. Thank you very much.
Dear Tamar Italiaander, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEllie was excellent in helping my wife deal with a tenant who refused to pay the rent. Really professional service
Hi Shyamal, Thank you so much for your positive comments and thanks for taking the time to leave a review. Best,
5/5
GoogleAs always, very good service from the accounts team. Ellie Spencer very prompt and helpful in sending me information from my landlord account.
Dear Angela Kenny, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJoseph Mule made sure to take good care of my fiancé and I & the moving in process was as smooth as silk!
We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleDanielle was very helpful and professional in helping me! Thank you so much for a smooth moving date! Highly recommend.
Vicki, thank you for your kind review; we are happy to pass along your comments to Danielle here at Gibbs Gillespie Pinner Lettings! Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleEllie Spencer, Client Accounts Manager, actioned my property request promptly and efficiently. Very happy with the service provided.
Dear Jennifer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have always had good service from Gibbs staff, be they from the maintenance team, accounts section or the local branch. Any problems, perceived or otherwise are dealt with without a fuss by friendly personnel.
Dear Alan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to appreciate all the help extended to me by Joseph Mule and Kelly. They are very professional and helpful. If you have finalised Pinner as your area of residency, I would definitely suggest you speaking to either/both of them. Kudos 😊 …
Hi Gaurav, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know of your experience. We look forward to seeing you in the Town. Best,
5/5
GoogleVery helpful and very professional team. Happy to recommend the Gibbs Gillespie team and more specifically Molly and Kelly for their help and patience to answer my questions and have a smooth transition.
Dear George, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you have any further questions, please give us a call. We're always happy to help! Many thanks!
5/5
GoogleIt’s been a very smooth process of getting the house for me and Joseph and team helped me get my house and sorted all the details and patiently resolved all my queries. Highly recommend using their service for finding your next home
Keshav, thanks for your praise and kind comments and thank you for promptness and patience with everything. You have been a pleasure to work with. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
5/5
GoogleI needed to get some statements for property lettings and got in touch with Ellie who responded quickly. Even though Ellie thought the properties were dealt with by another department she still sent me the information, liaised with the other department and got the system changed to send me the information regularly. Thanks Ellie.
Dear Matt We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleDanielle assisted me with a Lettings valuation and was extremely professional, informative and gave invaluable advice whilst being extremely personable and approachable. Highly recommend their services.
Nicola, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
5/5
GoogleVictoria Wharton, you are a Rockstar!! Thanks for helping me find a house in record time and moving in smoothly. You are willing to move fast and get work done. More power to you and Gibbs and Gillespie. Cheers
Nilesh, your wonderful comments and rating mean a lot to Victoria and the team! Your feedback means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
5/5
GoogleEllie Spencer is brilliant. I don't admire her role of being the one to deliver the bad news of how much a landlord may owe HRMS in taxes but the clarity with which she does it, presenting the figures in a simple understandable manner, even to me whose relationship with figures is not easy, is commendable. Thanks Ellie for the professionalism and patience!
Dear Rosette, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ruislip has the most, with 520 reviews rated 4.8 out of 5, followed by Pinner with 476.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
