Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

★★★★★ 5/5

Google

I wanna say many thanks to Leonie who helped me to get the perfect house for me and my friends, an impeccable customer service and extremely helpful. I wanna mention that the rest of the team as well was very helpful in concluding everything. I will recommend for sure to all the people who will ask for help in searching a house.

Alex · 13 October 2022 · Gibbs Gillespie Ruislip

★★★★★ 5/5

Google

Ankit Kumar was very nice to show the property and explained all the details. Thanks

Kiran · 2 October 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Always helpful, particularly Joseph Mule the lettings manager who goes the extra mile and is great at keeping in touch.

Terry · 2 October 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Best service! Victoria was very professional and provided incredible insights and options that made finding my new place really hassle-free and rewarding. Thank you Victoria

Radhwan · 2 October 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

I have been working with Gibbs for the letiing of my house in Pinner over the last 20 years . As an international based landlord I need a lettings agent who are proactive and can manage my property with efficiency and good judgement. Gibbs have performed this task very well and all my renewals have been professionally managed with very sound judgement and advice from the team. This time around Jessica and the team were exemplary.

Rizwan · 2 October 2022 · Gibbs Gillespie Pinner

★★★★★ 1/5

Google

Really poor service if you are a landlord. I've been using them for a number of years and been fairly happy. However I noticed a 2.5% overcharge on my account per month for a 6 month period amounting to roughly 700. I was arrogantly told that I agreed to the increase, which I had not. The 'evidence' is a print screen of their system saying an email has been sent. I am sure that you need to opt in to an increase of any percentage especially as there is no such terms in the contract. I encourage all landlords to look at their statements carefully as I am positive that this overcharging is systemic. The final nail is the appalling customer service when this issue was raised. I will be raising this with the property ombudsmen and taking my properties elsewhere. They've also missed out on a sale of my property due to this. Plenty of good agents in Pinner, no need to use Gibbs.

John · 2 October 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Victoria Wharton was Gibbs Gillespies Lettings Agent and she was superb. Absolutely no pressure at any stage, she deployed a consultative approach acting more like an adviser than a sales person. As a novice landlord she totally understood where I was in my journey to find new tenants, recommending practical steps and solutions to meet my individual circumstances and her expertise, guidance and knowledge definitely expedited the time it took to successfully let the property. Every interaction I had with Victoria demonstrated a thorough understanding of my needs, the local market, and every interaction added value and accelerated the letting process. I would highly recommend Victoria and Gibbs Gillespie.

Kevin · 13 September 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Thanks to Danielle Gennard for being efficient and helpful. 5 stars to her

Gutian · 13 September 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 5/5

Google

We are just about to buy our first house and Gibbs Gillespie was such a great help for us. Thank you!

Kosta · 13 September 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 1/5

Google

Unfortunately, I could not leave a no-star rating! My experience has been shockingly bad. The buyers completely screwed up the chain, because they are nothing but sharks looking to rip people off. They have led the chain a merry dance and then let the whole thing crumble, costing people a lot of money along the way. Why Gibbs let this happen is totally beyond me, in fact I feel like they facilitated it! Shame on you.

Sean · 13 September 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 5/5

Google

I’ve had the best experience with GG Ruislip Manor Highly recommend Very professional Accommodating Everyone on the team is friendly Very efficient Very good communication; always easy to speak to someone +/- get a call back quickly. No problems/negatives

Kanita · 13 September 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 5/5

Google

Property sale review. A massive thank you to the Ruislip Manor branch for their professional service which made for a stress free experience. A special thanks to Danielle who provided that all important cog in the wheel service with timely proactive updates and clear communication through out the whole process between buyer and seller and the legal teams involved 5/5 service Highly recommended.

Rod · 13 September 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 5/5

Google

Where others are often not personal, Ian always kept in touch and looking out for a property. Thanks!

Leon · 13 September 2022 · Gibbs Gillespie Ruislip

★★★★★ 5/5

Google

Excellent and professional comms throughout from the team. Superior to the other agent in Ruislip I listed my property with. Would definitely recommend and use again if the opportunity arose.

MJB · 13 September 2022 · Gibbs Gillespie Ruislip

★★★★★ 5/5

Google

The Pinner team was very helpful in the renting process. Especially Victoria went out her way to help.

Andrej · 2 September 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Kelly - Pinner Lettings Office Kelly at the Pinner Lettings Office was brilliant from the very first contact and right until the tenancy contract was concluded and signed. In fact, she has gone out of her way to ensure that I was kept updated on the progress of my offer, ensuring that she answered even the most trivial questions I had, as well as making sure that she followed up on everything. I cannot express my gratitude to Kelly for all her helps and professionalism; and I would highly recommend going to see her at the Pinner Lettings Office, and Gibbs and Gillespie in general. Divina (Property Manager for my flat) Divina's professionalism was evident from the off, when she called me to introduce herself, and dealt with issues in the flat. In fact they were resolved within 48 hours, which was brilliant. Many thanks for resolving the issue Divina.

Hassnen · 2 September 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

I am very happy with Gibbs Gillespie Brentford. Christine was very patient, helpful and passionate throughout the whole process. She was very kind and friendly every time I spoke to her. I could feel she deeply wanted to help me. I am also very grateful for Shoyab. He was very professional and honest when I wanted to choose my property. They made it possible for me to buy it. I would definitely recommend Christine and Shoyab to my friends.

Marya · 2 September 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Sam and the team (notably Elaine) dealt with the house sale of our late mother's house, which completed today. We have received first class service and support throughout the process, from start to finish. We dealt with Sam before when Mums house went on the market before, but didn't progress then as Mum changed her mind. We went back to Gibbs as impressed with Sam before and with Gibbs client customer service as well as being competitive as regard pricing. We certainly weren't disappointed and they worked with us every step of the way. Would unreservedly recommend to others. Don't use on line agents, use a reputable agent with much experience and professionalism. Gibbs is just that. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 28 August 2022 · Gibbs Gillespie Ruislip

★★★★★ 5/5

Google

So glad I chose Gibbs Gillespie to help me sell my aunts house. I instantly warmed to Sam, he was friendly and knowledgeable and clearly knew the area so well. I thought it would be difficult for me living so far away but Sinead and Ian dealt with all the viewings and kept me up to date with appointments and feed back. Once we had a buyer Elaine was fantastic at leasing with the solicitors on both sides and keeping me informed on everything. I would highly recommend Gibbs Gillespie Sales in Ruislip, my whole experience has been very positive and I wouldn’t hesitate to use them again if the opportunity ever arose.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 28 August 2022 · Gibbs Gillespie Ruislip

★★★★★ 5/5

Google

We recently moved out of our rental part way through the month but inadvertently paid for a full month’s rent. I dealt with Ellie in accounts who responded very quickly and arranged for a refund straight away. Really helpful.PositiveProfessionalism

Karen · 26 August 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Definitely recommend the team at Gibbs Gillespie to anyone looking to buy! The team have been brilliant right through from initial enquiry to all of my buying process including multiple flat viewings, helping me measure up and answering every question that I had even on my completion day and thereafter! Super friendly and such a lovely bunch, thank you so much to everyone - Jacqui, Sharon & Beatrice, it's honestly been a pleasure and I'm so grateful for your help!PositiveResponsiveness, Quality, Professionalism

Simmy · 26 August 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

I am very happy to recommend the staff at Gibbs Gillespie but this review is for Ellie Spencer. She is always helpful, friendly and knowledgeable. I needed some paperwork urgently and Ellie responded to my request straightaway. She always makes me feel valued as a customer so thank you for all your hard work Ellie. Kind regards KarenPositiveProfessionalism

Karen · 26 August 2022 · Gibbs Gillespie Pinner

★★★★★ 5/5

Google

Good professional servicePositiveProfessionalism

Chris · 25 August 2022 · Gibbs Gillespie Ruislip Manor

★★★★★ 4/5

Google

Great responsive, professional service from the GG RM team, speaking as someone who has brought a property through them. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Daniel · 25 August 2022 · Gibbs Gillespie Ruislip Manor