Get Living estate agents in London and Salford

★★★★★ 5/5

Google

Absolutely perfect service. Had something trapped in the washing machine filter - the next day Denis, Ryan and Ross came and took it away now working perfectly and only a 15 minute turn around. Did extra checks to ensure all other appliances and drains were working perfectly. Great guys, great job. Very thankful !!

Lucy · 25 February 2024 · Get Living New Maker Yards

★★★★★ 2/5

Trustpilot

Get living provide really good…

Get living provide really good accommodation and the concierge staff are great. The government advised companies to show restraint in the cost of living. However Get Living increased the rents an unacceptable amount. This shows greed and contempt for the customers. This is a warning great place but greedy company stay clear of it if you can

Barraib · 13 February 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

It was quite a rush move in for me, but the leasing team specifically Claire Oki has made everything so smooth and has been very helpful, considerate and patient during the whole process. She is very detailed oriented when it came to answer the questions/issues I had. She even followed up with me after I move in to see how I am doing. There are some quite issues at the flat, yet her followup has made me feel much better. The Get Living does care. Nicola has also made sure I can move in to the property as soon as I can, which make my move-in process due to my schedule at ease. Not to mention, the team include Sam and one another person I cannot recall his name from Customer Service hub (front desk), has gone extra miles to help me move-in despite my request is a bit of an odd, and it's not their duty. They have gone two extra miles, not just an extra mile, to help me plus answering the concerns I have. Now East Village feels more like home with them around. And can you believe, I have lived with no internet access until Kaitlin comes to the picture. I tried to call the internet company to fix it but due to my schedule I could not get it fixed, and Kaitlin has just saved the day. She has gone further extra miles to fix the internet for me despite it's not her field. Can you believe? Glad I choose to live here under Get Living management.

Phiboun · 12 February 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Zainab Fayad from the Customer Service Hub was extremely supportive, responsive and efficient during my tenacy agreement process. Although, I wasn't able to give her enough time, she went above and beyond to make sure the process goes smoothly and I would be able to move in on the date I had planned. When I had to unexpectedly transfer my tenacy at a short notice, Zainab yet again went the extra mile to make sure I could handover my contract to the new tenant without any complications. Overall, it was a great experience living in East Village and everyone, right from the welcome office team, finance team and customer service team to the security and cleaning staff were all very kind and helpful.

Gayatri · 12 February 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Great service, super quick and very kind guys, thanks for your help!

Kubilay · 26 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

I recently had the pleasure of meeting Rick the maintenance guy and I must say his service was exceptional.

Sumaya · 26 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

Maintenance do a great job of fixing things speedily, Tom had our extractor up and running again very quickly.

Alex · 26 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

Great maintenance support from Denis and Tom, our washing machine broke, they were here in under 24hrs to fix it and got the actual job done in ten!

A · 26 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

The maintenance team here are brilliant. I have had two appointments booked and am so pleased with the service. Denis and Tom came as a team and Rick by himself, they were all friendly, professional and experienced and solved the issue in under ten minutes. Really appreciate their good work, so thank you!

Eloise · 26 January 2024 · Get Living New Maker Yards

★★★★★ 4/5

Google

Rating only, no written review.

Jay · 13 January 2024 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Really bad company charge service on top of rent and don’t help when issues are raised.

Ahmed · 13 January 2024 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

They just don’t care about anything other than raising rent!! My key to enter the building hasn’t worked in weeks and I’m getting the run around from front desk and the email they give you. We’re tired of dealing with them as there’s always something wrong! Looking to move out and on as it’s just not worth it anymore.

Lana · 13 January 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We greatly enjoy living in East Village. Get Living maintenance team is also great, Tibo from the maintenance team was super helpful when we had a problem with the washing machine. Thank you!!!

Larysa · 13 January 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

A Grateful Resident's Shoutout to GetLiving and Vadym! ⭐️⭐️⭐️⭐️⭐️ I couldn't be more pleased with the excellent service provided by GetLiving, and I wanted to take a moment to highlight the incredible assistance I received from Vadym, the resident host. As an international student, living away from home can be challenging, especially during crucial times like my thesis deadline. Today, I faced an unexpected challenge when I forgot my keys while out grocery shopping. The thought of not being able to get back home on such an important day was daunting. Enter Vadym, a true lifesaver! His prompt response and efficient verification process not only got me back into my apartment swiftly but also reassured me in a foreign land. Vadym's enthusiasm and warm demeanor made a significant impact on my experience here. In moments of distress, his kindness turned a potential crisis into a heartwarming memory. I can genuinely say that I am very happy living here, and it's largely due to the exceptional service provided by people like Vadym. I want to express my deepest gratitude to him for going above and beyond. Merry Christmas to the entire GetLiving team, and a special thank you to Vadym for making my day! 🎄✨

Even · 13 January 2024 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Rick was awesome he made quick work of replacing the batteries in my door. Excellent job !

Turksbaby · 10 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

Tom and Ross from the maintenance team were absolutely awesome and quickly solve the problems. Very professional, polite, make me feel comfortable. I am glad to live in here. Thanks again Tom and Ross for their help.

Ming · 10 January 2024 · Get Living New Maker Yards

★★★★★ 5/5

Google

Applying and securing an apartment with Get Living has been a super easy process and very smooth. I was assisted by Francesco who was very friendly and fast to reply to all of my questions throughout the process. The entire application apart from the right to rent checks was all done online and which made it so easy and stress free. Would highly recommend and feel that I have received a great service :)

Jan · 29 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Trustpilot

My bike was stolen

My bike was stolen recently at one if the bike storage in East Village, we had contacted them for an investigation, but they just claimed "that they cannot see their faces" like that's ok but i am sure you can track the key fob to the flat and can forward the info to the police. They never take anything seriously. For any reasons. Do not rely on their security.

Kiryu · 26 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

The maintenance team (Tom and Ryan) were very professional throughout an installation.

Sam · 24 December 2023 · Get Living New Maker Yards

★★★★★ 5/5

Google

Rating only, no written review.

Sudipta · 14 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Vadym was really helpful in resolving my issue with the parcel. I had a delivery in the wrong Renz box and he helped me resolve it right away efficiently.

Sapna · 14 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 4/5

Google

I had an excellent time living in Hightail Point. They are very professional and prompt when it comes to their services. The team at east village was also very understanding of my problems. The people at the concierge, the security and the customer support team, especially Rumone, who helped me sort out my issues are all really nice and professional. I love how spacious the houses are and the skybridge is an excellent space where you can spend time working or just hanging out. The only drawback would be poor services in the common areas. The screening room wasn't working for a really long time despite repeated complaints from the tenants so that was a little difficult. The coffee machines are also mostly empty or broken at the sky bridge.

Rithika · 14 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I'm so lucky to come across Claire Oki, who helped me to find an amazing apartment at East Village. When I first ran into get living office without even an appointment. Claire was so nice and helpful to show me around the Village and find an empty property in a very short notice to show me the room. She helped me all the way through booking, setting up, solve furniture issues, contract until I moved in. I can't appreciate more. It has been such an amazing experience with Claire's help to find East Village to live in London.

Yeshuo · 14 December 2023 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Denis and Tom had everything sorted for us in no time at all and were so polite and friendly, top notch service !

Owen · 3 December 2023 · Get Living New Maker Yards