Trusted Agent profile · Oxfordshire

Verified

Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,155 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,155 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

12

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

785

Reviews on Trustpilot

All 3 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,358 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Jānis · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks so much for the 5 Star Review, much appreciated. Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

Pedro · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Many thanks for the positive review Pedro. Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

Soniasonia · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Many thanks for the 5* rating! Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

MS · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks so much for giving us a 5 star review - much appreciated. Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

Przemyslaw · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks for the 5 Star Review! Much appreciated, Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

Steve · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thank you for the 5 Star Review - much appreciated! Kind Regards, Vanessa - Marketing Director

4/5

Google

Rating only, no written review.

Roystan · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks for taking the time to leave feedback! Much appreciated, Kind Regards, Vanessa - Marketing Director

5/5

Google

Rating only, no written review.

Kirsty · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks so much for the positive review! Kind Regards, Vanessa - Marketing Director

4/5

Google

GOOD

Sam · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Many thanks for the feedback Sam! Kind Regards, Vanessa - Marketing Director

1/5

Google

Awful. Do not use.

Danny · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Mr McGurn Obviously I am disappointed at your feedback again, as we said before we would like to discuss your issues, not only to help and support you, but to further develop our team to avoid situations like this in the future. I understand that you do not wish to discuss the matter further so I am unable to resolve any issues until you contact me. Please feel free to call or email us or pop into the office for a chat. Kind Regards, Vanessa - Marketing Manager.

5/5

Google

Everything from start to finish was excellent.

Mike · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Lovely feedback, thanks so much! Kind Regards, Vanessa - Marketing Director

4/5

Google

Very good kept in contact regularly updated

Lesley · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Lesley, thanks for the positive feedback - great to hear that the communication is good. Kind Regards, Vanessa - Marketing Director

4/5

Google

Great Customer Service!

HELEN · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Helen - thanks so much for the positive feedback, much appreciated! Kind Regards, Vanessa - Marketing Director

5/5

Google

Thanks to all of you for a great job.Was a really nice susprise working whith you.

Dan · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Dan, many thanks for the 5 star review, hope your tenancy goes well. Kind Regards, Vanessa - Marketing Director

5/5

Google

Having moved several times in the Swindon area and using different companies each time I have to say that gatekeeper is not only the most efficient but the most friendly, I would advise anyone to use them as they could not have been more helpful and professional.

Andrew · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Fantastic feedback to receive! Thank you so much, it is great to hear that the team are helpful, professional and friendly at the same time. Kind Regards, Vanessa - Marketing Director

5/5

Google

I have been renting forabout 8 months and I havefound theservice friendly polite and efficient

Flowergrannyjanet · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks for the 5 Star Rating :) - much appreciated! Kind Regards, Vanessa - Marketing Director

5/5

Google

Great service from the team.A positive first renting experience

Inndi · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Great feedback, thank you! So glad your first experience renting has been positive. Kind Regards, Vanessa - Marketing Director

1/5

Google

Avoid! Was a tenant at one of their properties. Just the change of tenancy took over a month due to their incompetency. The water pump was cycling which was keeping us awake, they (eventually) sorted out an engineer to come out whose advice was to turn it off when it wasn't needed!! These are just 2 of the many problems we encountered, add to that the astronomical fees and premium rate number if you ever need to actually get hold of them!

Dan · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Dan, so sorry to hear that you have experienced issues with your tenancy. Obviously I am disappointed with your feedback but I understand that Alex has been trying to get in touch to discuss the matter with you. Please feel free to call or email us or pop into the office for a chat so that we can resolve this for you. Kind Regards, Vanessa - Marketing Manager.

5/5

Google

Response to all my concerns was quick. Sarah Evans, a very friendly person and always sees that we are and solves any problem we face , also the maintenance is gets done quick. Thank you God Bless.

Alice · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Thanks so much for leaving such a positive review, I am so pleased that you found Sarah so friendly and helpful. Kind Regards, Vanessa - Marketing Review

5/5

Google

Very fast to react with any maintenance issues, keep tenants and landlords informed, easy to deal with, always somebody on the phone if needed

Ox · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Many thanks for the great comments, lovely to hear that the team are easy to deal with, quick to react to maintenance issues and on hand to give help when needed. Kind Regards, Vanessa - Marketing Director

5/5

Google

Received exceptional customer service and guidance throughout the process of selling my home - great team!

Lucy · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Lucy, great feedback to receive on the team! Many thanks for your comments. Kind Regards, Vanessa - Marketing Director

5/5

Google

Fantastic service with helpful employees have made finding my dream home an easy and less stressful experience

FairyTales · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Great comments on the team, many thanks! So pleased we were able to help you find your dream home! Kind Regards, Vanessa - Marketing Director

5/5

Google

Really professional, Dan was perfect at every point. Thank you.

Andrian · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Andrian, great feedback on Dan - he will be pleased! Many thanks! Kind Regards, Vanessa - Marketing Director

5/5

Google

Very friendly and helpful. Recommended their services, they are there to help you to find the best property that you are looking for.

Andreia · 16 September 2019 · Gatekeeper Witney (77 High Street)

Agent replied

Hi Andreia, thank you for your lovely feedback on the team - good to hear that you found them friendly and helpful. Kind Regards, Vanessa - Marketing Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent