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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The reception of the the agent that walked us through the viewing process was very lovely kept a smile on her face and was very welcoming. She provided the necessary information and support that we required during the process.

Prisca · 29 September 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 29 October 2023

Hi Prisca Mukanu, We're thrilled to hear about your positive experience with our Witney Team. It's wonderful that our agent's warm reception and support made the viewing process pleasant for you. Your feedback is valued, and we're here whenever you need assistance. Thank you for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Gatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!

Samreen · 29 September 2023 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 29 October 2023

Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper

1/5

Trustpilot

Absolutely terrible

Absolutely terrible - they put my house on the market without proper procedure leading me to incur large solicitor fees - and what do they say ' we will investigate your complaint within 28 days'. totally unacceptable and unprofessional. Avoid.

Baggins · 28 September 2023 · Gatekeeper Swindon

5/5

Trustpilot

Really friendly and helpful

Rating only, no written review.

Stefan · 26 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Stefan,Thank you for taking the time to leave us a 5-star review! We appreciate your kind words and are delighted to hear that you found our team to be friendly and helpful.If you have any more questions or need assistance in the future, please don't hesitate to reach out. Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Google

Gatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!

Samreen · 26 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 24 March 2024

Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

They are quick at responding when you…

They are quick at responding when you contact them if you have any questions. At the viewing laura was great. She knew the area and gave us good information.

Paul · 25 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Paul,Thank you for your fantastic review! We're delighted to hear that you had a great experience with our team, especially Laura, during the viewing. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Google

Rating only, no written review.

A · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hello A Ali, Thank you for sharing your 5-star review of our Witney Team. We're delighted to hear that you had a positive experience with us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

very cozy house, in a nice quiet area

Olesya · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hello Olesya Volskaya, Thank you for your 5-star review of our Witney Team. If you ever need any further assistance or have more questions about properties in the future, please don't hesitate to reach out. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Thank you for a viewing, everything was on time and easy going.

Валерий · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hello Валерий Никулин, We appreciate your 5-star review of our Witney Team. It's fantastic to hear that your viewing experience was punctual and hassle-free. Your feedback is valued, and we're here to assist you whenever needed. Thank you for considering Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Shirley was punctual, welcoming and knowledgeable. A good viewing.

Ashley · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hello Ashley Young, Thank you for sharing your positive experience with our Witney Team. We're delighted to hear that Shirley's punctuality, warm welcome, and knowledge made for a great viewing. Your feedback is appreciated, and we're here to assist you whenever needed. Thanks for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Had a couple of viewings with Shirley at Gatekeeper. The properties were well presented and Shirley was polite, helpful and knowledgeable about the properties and surrounding areas.

Abhilasha · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hello Abhilasha Karunasagar, Thank you for your 5-star review of our Witney Team. We're happy to hear that you had a positive experience with Shirley during your viewings. It's great to know that the properties were well presented, and Shirley's polite, helpful, and knowledgeable assistance made the process smoother for you. Your feedback is valued, and we appreciate your kind words. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

The reception of the the agent that walked us through the viewing process was very lovely kept a smile on her face and was very welcoming. She provided the necessary information and support that we required during the process.

Prisca · 24 September 2023 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Prisca Mukanu, We're thrilled to hear about your positive experience with our Witney Team. It's wonderful that our agent's warm reception and support made the viewing process pleasant for you. Your feedback is valued, and we're here whenever you need assistance. Thank you for choosing Gatekeeper! Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

SHIRLEY WAS EXCEPTIONALLY GOOD

When we arrived to view the property, Shirley's smile was welcoming and made us feel at ease. She was attentive to detail as she meticulously presented the property in the best way possible. All our questions were answered satisfactorily. From start to finish, her professionalism, expertise, and dedication truly impressed us. In conclusion, I cannot recommend Gatekeeper highly enough.

Gabriel · 20 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Gabriel,Thank you so much for sharing your experience with Shirley and Gatekeeper. We're thrilled to hear that her warm welcome and attention to detail made your viewing enjoyable. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to assisting you further should the need arise.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very helpful

Rating only, no written review.

Khim · 16 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Khim,Thank you for your positive review and for describing our team as very helpful. We always strive to provide excellent assistance to our clients. If you ever need more help or have further questions, please don't hesitate to reach out. Your feedback is much appreciated!Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Great viewing and lovely property

Great viewing and lovely property. Shirley the agent was friendly, professional and knowledgeable. 😊

Paul · 13 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Paul,Thank you for your positive review. We're delighted to hear that you had a great viewing experience and liked the property. Shirley is indeed a valuable member of our team, and we're proud of her professionalism and knowledge. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Laura was absolutely polite

Laura was absolutely polite, shows the property to us. I got 2 boys and she was very entertained with then. 😀

Daniel · 12 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Daniel,We appreciate your kind words about Laura's service. It's great to hear that she was polite and even made the viewing enjoyable for your children. If you ever have more questions or need assistance in the future, please don't hesitate to get in touch. Thank you for choosing Gatekeeper!Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Great viewing experience with Laura

Laura was incredibly knowledgeable, positive and polite. It was a pleasure having her show me round the house.

Sarah · 12 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hi Sarah,Thank you for sharing your positive experience with Laura. We're thrilled to hear that she provided you with such a knowledgeable, positive, and polite viewing. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We appreciate your kind words!Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

I was shown a property today by Laura…

I was shown a property today by Laura and I just wanted to thank her for her time and how friendly she was today. Laura answered all my questions and was really helpful with the next steps in the process. It's always amazing when you meet someone who genuinely seems to care so thank you

Megan · 9 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Megan,Thank you for your wonderful review. We're delighted to hear that Laura provided you with friendly and helpful service during your property viewing. Our team takes pride in caring about our clients' needs. If you have any more questions or need further assistance with the process, please feel free to reach out. Your kind words are greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Polite staff

Polite staff, prompt effective and efficient service. Client centred

Jolly · 7 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Jolly,Thank you for your fantastic review and kind words about our staff and services. We take pride in providing polite, efficient, and client-centered assistance. If you ever need anything or have more questions, please don't hesitate to reach out. We appreciate your support and feedback.Warm regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Kenya was punctual friendly and…

Kenya was punctual friendly and professional. A great viewing.

AY · 7 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello AY of Marlow,Thank you for taking the time to leave us a 5-star review. We're thrilled to hear about your positive experience with Kenya during the viewing. Punctuality, friendliness, and professionalism are qualities we strive for in our service. If you have any more questions or need further assistance, please feel free to reach out. Your feedback means a lot to us.Warm regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Excellent Agent

A very helpful and friendly agent. Professional from the start and well informed.

Niia · 6 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Niia Day,Thank you for your wonderful 5-star review. We're delighted to hear that you found our agent to be helpful, friendly, and professional throughout your experience. We take pride in providing well-informed service from start to finish. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Your feedback is greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

We were welcomed by Shirley with a big…

We were welcomed by Shirley with a big smile. She explained every detail and the our overall experience was excellent. Very informative.

Ruth · 2 September 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Ruth,Thank you for your 5-star review. We're delighted to hear that Shirley provided you with a warm welcome, explained all the details, and made your experience excellent and informative. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your feedback.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Very clearly and informative viewing by…

Very clearly and informative viewing by agent.

Dmitrij · 30 August 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Dmitrij,Thank you for your 5-star review. We're glad to hear that you had a clear and informative viewing with our agent. If you have any more questions or need further assistance, please don't hesitate to get in touch.Best regards,Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Really welcoming and gave me all the…

Shirley was really welcoming and gave me all the information I neededThankyou very much

JIBBER · 30 August 2023 · Gatekeeper Swindon

Agent replied · 13 June 2024

Hello Jibber,Thank you for your 5-star review. We're delighted to hear that Shirley provided you with a warm welcome and all the information you needed. If you have any more questions or require further assistance, please feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

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