5/5
GoogleDan was very friendly, and went out of his way to be helpful
Agent replied
Hi Gary, So pleased to hear that Dan was friendly and helpful, many thanks for the 5 Star Review - much appreciated! Kind Regards, Vanessa - Marketing Director
Trusted Agent profile · Oxfordshire
Verified
Gatekeeper estate agents in Witney and Swindon
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
1,358
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
788
Reviews on Trustpilot
All 3 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Buyers2 reviews
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
Landlords3 reviews
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
Tenants4 reviews
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Our offices
Gatekeeper's three offices, most reviewed first. Each has its own page.
- Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE906 reviews · 906 on Google (4.7)60 in the last 90 days
- Gatekeeper Witney (77 High Street)77 High Street, OX28 6JA905 reviews · 893 on Google (4.7)61 in the last 90 days
- Gatekeeper SwindonSwindon, SN2 2PN788 reviews · 0 on Google78 in the last 90 days
Awards
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 1,358 reviews on Google only. Show every review
Google4/5
GoogleI had a wonderful experience with the agent,prompt service,very straightforward, no stress! Highly recommended to anyone house hunting...
Agent replied
Hi Marlene, thanks so much for your lovely comments - Kind Regards, Vanessa - Marketing Director
5/5
GoogleBrilliant service, highly recommend. Phil was friendly, efficient, Informative and on time for our viewing.
Agent replied
Hi Lisa, Thank you so much for leaving such a great recommendation and that Phil was on time, friendly and on time for your viewing! Kind Regards, Vanessa - Marketing Director
5/5
GoogleProfessional and very informative first meeting.
Agent replied
Hi Jane, many thanks for the 5 Star Review! I am so pleased you had a positive meeting with us. Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Paulina, Many thanks for the 5 Star Review! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Riley, thanks so much for taking the time to leave a positive review! Kind Regards, Vanessa - Marketing Director
4/5
GoogleRating only, no written review.
Agent replied
Hi Renata, many thanks for the feedback - if there's anything we can do to get us to 5 stars from you then do let us know. Kind Regards, Vanessa - Marketing Director
5/5
GoogleGreat experience, excellent service, Tom Iverson I would recommend 10/10
Agent replied
Hi Elliot, so pleased to hear you have had a great experience with Gatekeeper, Tom will be delighted with your recommendation. Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Curtis, thanks so much for taking the time to leave a positive review! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5 Star Rating - much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Many thanks for the 5 Star Review Krishna, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5 Star Rating - much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Petrica, many thanks for the 5 star review!! Kind Regards, Vanessa - Marketing Director
5/5
GoogleI have been very happy to deal with Gatekeeper as an agent. They have kept in touch while I have been looking for a rental property.
Agent replied
Hi Linda, many thanks for the 5 star review! Best of luck with your move! Kind Regards, Vanessa - Marketing Director
5/5
GoogleWe have had great experience, we could go for viewing after work, we really appreciate this, the lady was so nice to us, she answered every our questions, we were really happy.
Agent replied
Thank you so much for taking the time to post your positive review, I am so pleased that you received such friendly and helpful service. Kind Regards, Vanessa - Marketing Director
5/5
GoogleDuring the process of my application , I had to talked to many different people, and they all were extremely helpful and very nice. 5stars. Highly recommended!
Agent replied
Hi Monika, Many thanks for the 5 star review!! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Alexandra, Many thanks for the 5 star review!! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Thanks so much for the 5 Star Review! Kind Regards, Vanessa - Marketing Director
4/5
GoogleRating only, no written review.
Agent replied
Thanks for the positive review! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Chloe, many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
1/5
GoogleReally poor property care team, seriously incompetent. A failure from start to finish really, the house wasn’t cleaned to a professional standard when we moved in, the landlords junk still left in the garage and Stanley blades dotted around the house left behind from the carpet fitters. Numerous appliances stopped working in 7 months, the gas job being one of them which took 6 weeks to replace due to the fact they “never received my emails”. I had proof they were sent but they still insisted they never received them. Upon moving out they have hammered me on my deposit for some very basic wear and tear and some paint marks that weren’t even me!! They also deducted money from me for things that weren’t clean when I moved in so I’m left them untouched. Unsurprisingly the check out report they send contains no photo’s only descriptions and heavy cost reductions from your deposit, I tried to dispute some and asked for proof of it being done before I moved in but instead they just submitted me a final offer email for exactly the same amount they tried to deduct in the first place. Also, they are still trying to charge renewal fees after June 2019. All in all a complete cowboy outfit, don’t waste your time.
Agent replied
Dear Rob, Thanks for leaving the feedback and I am so sorry that you remain unhappy with the service that we have delivered. It is always incredibly disappointing to get such poor feedback when we feel that we have worked so hard. We have tried to get in touch with you several times to discuss your comments but unfortunately with no response. We obviously disagree with your assessment of the issues during your time at the property but if you feel that it is something you want to discuss then I would love the opportunity to fully understand the issues that you have raised. Please feel free to call me or pop into the office whenever is convenient but if not, then may I wish you all the best in your future endeavours. Kind Regards, Vanessa - Marketing Director
5/5
GoogleKnowledgeable, experienced team. Quick to respond to requests, flexible in their timings to meet your schedule and very attentive. Thank you for your help so far!
Agent replied
Hi Lorna, thanks so much for your lovely comments! The sales team are so pleased and its good to hear that you have received such good service. Kind Regards, Vanessa - Marketing Director
5/5
GoogleThe team were superb from the start. Answered all my questions about the house with knowledge and confidence. The process of paperwork and signing was handled quickly, professionally and efficiently. Well done gatekeeper
Agent replied
Hi Luke, thanks so much such a great review on the team. So pleased that everything was handled professionally and efficiently - all the best for your tenancy. Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Agent replied
Hi Karl, fantastic to hear that you received excellent service from the team and that their communication was especially good. Thanks for the great review! Kind Regards, Vanessa - Marketing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gatekeeper
Which Gatekeeper office has the most reviews?
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
Where are the Gatekeeper offices?
The three Gatekeeper offices, by town:
- Swindon: Swindon, SN2 2PN
- Witney (3-4 Kingfishers Court Northfield Farm Lane): 3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE
- Witney (77 High Street): 77 High Street, Witney, Oxfordshire, OX28 6JA
What do sellers say about Gatekeeper?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
What do landlords say about Gatekeeper?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
What do tenants say about Gatekeeper?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Has Gatekeeper won any awards?
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum.
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