Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Thank you, Siva Prasad Reddy, for your 5-star review of our Witney Team. We appreciate your feedback and support. If you have any further comments or suggestions, please feel free to share. We're here to serve you better! Thanks, Dan Thorne Sales Director
5/5
GoogleRating only, no written review.
Dear Reeba, Thank you for the kind review. We're delighted to hear that you had a great experience with our Witney Team. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleRating only, no written review.
Dear Sony Augustine, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with our Witney Team. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleRating only, no written review.
Dear Tefta Pali, Thank you for the wonderful 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleRating only, no written review.
Hi Bilal, Thank you for your 5-star review of our Witney Team! We're delighted to hear that you had a positive experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleFantastic service. Very patient and lovely
Dear Nozipho N, Thank you for your kind words and for sharing your experience with our Witney Team. We're pleased to hear that you received fantastic service, and we appreciate your positive feedback. Should you need any further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleKenya was on time and always responded quickly to enquiries.
Dear GJ V, Thank you for your positive review. We strive to provide prompt and efficient service, and we're pleased that Kenya was able to meet your expectations. If you ever have more questions or require further assistance, feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper
4/5
GoogleGood costomer care.. quick response to house requests and enquiries. Stella
Thank you, Stella, for your 5-star review and kind words about our Witney Team's customer care and responsiveness. We're delighted to hear that we could meet your expectations. If you ever have more house requests or inquiries, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director
5/5
GoogleI loved the place, the Agent was very nice and informative.
Dear Lamla, Thank you for your 5-star review and kind words about our Witney Team! We're thrilled to hear that you loved the place and had a positive experience with our agent. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleThank you Kenya for being patient with me. I was getting lost and she cameout into in the cold just to direct me. It meant so much
Dear Thoko, Your feedback is much appreciated, and we're delighted to hear that Kenya went the extra mile to assist you. We're always here to help, so if you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleKenya has arranged a viewing for me and all went well, she has acted professionally and answered all my questions.
Gabriele, thank you for the 5-star review! We're delighted to hear that Kenya from our Witney Team provided a professional service and answered all your questions during the viewing. We appreciate your feedback. Kind Regards, Dan Thorne Sales Director
5/5
GoogleFine viewing of coopers green bicester,good knowledge from agent and explanation of house.Possibly interested but have others interested in,but please keep me aware of any offers you receive so I can consider an offer myself.Thank you
Dear Richard, Thank you for your positive feedback, we appreciate your interest. If you have any further questions or need assistance, please feel free to get in touch. Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
TrustpilotProfessional service with a smile
Kenya was very helpful and friendly. She showed the property in an informative manner and ensured all our questions were answered. Highly recommended.
Dear Nicola,We're thrilled to receive your positive feedback about Kenya at Gatekeeper. It's wonderful to know that she was helpful, friendly, and provided an informative viewing experience. Thank you for recommending us. If you have any more inquiries or need assistance in the future, feel free to reach out. Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotGreat service
Laura was very knowledgeable and friendly, providing a great service.
Dear Jade,Thank you for taking the time to share your positive experience with Laura at Gatekeeper. We're delighted to hear that Laura's knowledge and friendliness contributed to a great service for you. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotLaura was very professional and…
Laura was very professional and friendly to deal with.
Dear David,Thank you for your kind words! We're pleased to hear that Laura's professionalism and friendliness made your experience positive. If you have any more questions or need assistance in the future, feel free to reach out. Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotSo lovely and helpful!
Really friendly and down to Earth. Didn’t feel pressured and wasn’t a typical, pushy estate agent.
Dear Emily,Thank you for your kind words! We're delighted to hear that our approach resonated with you, and you felt comfortable without any pressure. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your positive feedback!Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotMy agent was very helpful and…
My agent was very helpful and knowledgeable, as well as punctual so what could have been a stressful experience was anything but. Well done.
Dear Mark,Thank you for your fantastic feedback! We're thrilled to hear that your experience with our agent was helpful, knowledgeable, and stress-free. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotSmooth process
Smooth process - well informed and friendly staff
Dear Michael,Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you found our process smooth and our staff well-informed and friendly. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your positive feedback.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotLaura
Laura has been amazing with both house viewings I have been to and recommended a house I should see that matched my criteria which I viewed today. She is very helpful, thanks Laura
Dear Alexandra,Thank you for your wonderful 5-star review! We're thrilled to hear that Laura has provided amazing support during your house viewings. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotHelpful and polite.
Rating only, no written review.
Dear J A COOPER,Thank you for taking the time to leave a 5-star review! We're delighted to hear that you found our team helpful and polite. If you have any further questions or if there's anything more we can assist you with, please don't hesitate to let us know. Your positive feedback is greatly appreciated.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotA friendly service
Rating only, no written review.
Dear Mark Fairburn,Thank you for your feedback! We're thrilled to know that you experienced a friendly service with us. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We appreciate your kind words.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotShe was absolutely professional
She was absolutely professional. Was treated very well. Very friendly too
Dear K Osei,Thank you for your kind words! We're delighted to hear about your positive experience with our professional and friendly service. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. I was interested in a property and was able to arrange an appointment and view the property within 24 hours. The letting agent was very kind and professional with excellent knowledge of the property and local area - answered all my questions.I will definitely use again in the future.
Dear Jay,Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our service, from the quick appointment arrangement to the thorough property viewing. We look forward to assisting you again in the future. If you have any more questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
5/5
TrustpilotReally friendly and approachable
Really friendly and approachable! Had good information about the property.
Dear Maya,Thank you for your wonderful review. We're delighted to hear about your positive experience with our team. If you have any more questions or need further information, feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
