Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,152 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,152 reviews on three platforms, rated 4.8 out of 5 overall.
1,358
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
782
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,358 reviews on Google only. Show every review
5/5
GoogleLaura is friendly, approachable and really helpful with knowledge of not just the property I viewed but others in the area.
It’s great to hear Laura was able to help beyond just the property you viewed. Thanks for the lovely feedback. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Thanks for the 5 stars. We really appreciate you taking the time to leave a review. Best wishes, Dan Thorne | Sales Director
5/5
GoogleEasygoing, relaxed (not pushy) but professional, courteous and had all the relevant information to hand. Excellent.
Thank you for the feedback. That relaxed but professional approach is exactly what we aim for, so it’s great to hear it came across. Best wishes, Dan Thorne | Sales Director
5/5
GoogleLaura was very punctual, friendly and helpful when showing us around the flat and answered any questions we had.
I’m pleased you had such a straightforward viewing with Laura. Thank you for taking the time to leave us a review. Best wishes, Dan Thorne | Sales Director
5/5
GoogleI had the pleasure of meeting Taylor and Laura today for a property viewing. They were both very personable and friendly, making my children and I feel very welcome indeed. Moving home can be daunting for many, including me, and their warmth and high level of customer service eased this process enormously. Taylor was incredibly knowledgeable about the property and made the whole process very simple. Highly recommended.
What lovely feedback for Taylor and Laura. I’m really pleased they helped make what can be a stressful process feel a little easier for you and your family. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Really pleased you had a good experience with us. Thanks for taking the time to leave a review. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. It’s much appreciated! Best wishes, Dan Thorne | Sales Director
5/5
GoogleClara answered all my questions about the property and was happy with the responses
Thanks for the feedback! Clare will be pleased to hear this. Best wishes, Dan Thorne | Sales Director
5/5
GoogleGreat service from the team
Thanks for taking the time to leave us a review. We really appreciate it! Best wishes, Dan Thorne | Sales Director
5/5
GoogleClare was very patient and accommodating through the viewing process. Kind staff
Thanks for the kind words. We’ll make sure Clare gets to see this! Best wishes, Dan Thorne | Sales Director
5/5
GoogleI have been with Gatekeeper for almost 2 years now, and I can say they are great, they keep me informed about everything, very quick to reply to my emails or calls. Charlie is great property manager, very quick with any inquires I have.
Hi Thamires, Thank you for the positive feedback! I’m delighted to hear that our team was quick to respond and kept you well-informed. If you need any further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Google★★★★★ I had a great experience with Clare. She was friendly, professional and very helpful throughout the viewing, and made the whole process feel easy and comfortable. I really appreciated her time and the way she handled everything. A credit to the team and I would happily recommend her to anyone looking for a new home. Thank you, Clare!
Thank you for such lovely feedback. Clare will be delighted to hear this, and we’re really pleased she made the whole experience so easy and comfortable for you. We really appreciate the recommendation. Best wishes, Dan Thorne | Sales Director
5/5
GoogleI have been with Gatekeeper for almost 2 years now, and I can say they are great, they keep me informed about everything, very quick to reply to my emails or calls. Charlie is great property manager, very quick with any inquires I have.
Hi Thamires, Thank you for the positive feedback! I’m delighted to hear that our team was quick to respond and kept you well-informed. If you need any further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya and the Gatekeepers team were very helpful, supportive and constructive in their advice, which greatly assisted me in the decision making process of the letting out of my property. Thank you.
Thank you so much for your lovely review, Sameera! It was a pleasure supporting you through the decision-making process, and I’m really pleased that you found the advice from myself and the team helpful and constructive. We really appreciate you choosing Gatekeeper and look forward to continuing to support you. Kenya Ferguson Gatekeeper
5/5
GoogleVery nice to meet Taylor today she went out of her way to fit us in for viewing. She was friendly and I'm formative. Camellia recommended as you are selling my sons flat in witney.
Thank you so much for your lovely review, Karron! It’s great to hear that Taylor went out of her way to fit you in for a viewing and made the experience friendly and informative. We really appreciate the recommendation and your family trusting Gatekeeper with both the viewing and the sale of your son’s flat in Witney. Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleAlways prompt and clear responses to queries. Staff are approachable and professional. Recent dealings with Kenya have been spot-on
Thank you so much for your fantastic review, William, and for your continued trust in Gatekeeper over the years. It’s great to hear that you continue to find the team approachable and professional, and I know Kenya will be delighted with your comments about the support she’s provided. We really value the long-standing relationship we have with you as a property landlord. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Great to hear you were happy with the service. Thanks for taking the time to leave us a review. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Thank you for the positive feedback. It’s genuinely appreciated. Best wishes, Dan Thorne | Sales Director
5/5
GoogleVery helpful and gave lots of insight into the property
Thank you for the lovely feedback. We’re really pleased you had a positive experience and found the viewing helpful. Best wishes, Dan Thorne | Sales Director
5/5
GoogleLovely and friendly! Absolutely so happy with this thank you
Thank you so much for your lovely review, Chloe! We’re delighted to hear that you had such a friendly and positive experience with us and, most importantly, that you’re so happy. We really appreciate your kind feedback! Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleWe met Clare, the agent from Gatekeeper, and she gave us a wonderful welcome. She explained everything clearly and made the whole viewing experience comfortable and easy. We highly recommend Clare for anyone looking to view a property. Thank you, Clare, truly appreciated.
Thank you so much for your wonderful review! It’s lovely to hear that Clare made you feel so welcome and that her friendly, clear approach made the whole viewing comfortable and easy. I’ll make sure she sees your kind words and recommendation. Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleI recently attended a property viewing with Clare from Gatekeepers Agency, and I want to express how genuinely lovely and helpful she was throughout the entire process. She explained everything clearly, answered all my questions with patience, and made me feel completely comfortable during the viewing. Her professionalism and kindness stood out, and I truly appreciate the time she took to guide me through the details. Thank you, Clare, for your support and for being so nice it made the experience much easier and more enjoyable.
Thank you so much for taking the time to leave such a wonderful review! It’s fantastic to hear that Clare’s kindness, patience and professionalism made you feel comfortable and helped make your viewing such an enjoyable experience. I’ll make sure your lovely feedback is passed on to her. Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleClare was kind, friendly, and very knowledgeable. She gave us a thorough tour of the studio apartment and answered all of our questions clearly, making the whole viewing experience informative and enjoyable.
Thank you so much for your lovely review! It’s wonderful to hear that Clare’s friendly and knowledgeable approach made your viewing both informative and enjoyable, and that she took the time to answer all of your questions. I’ll be sure to pass your kind comments on to her. Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review! We really appreciate you taking the time to leave us such positive feedback and are delighted you had a great experience with Gatekeeper. Kenya Ferguson Branch Manager, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
